DTC POD Jennifer Bett Communications & Your DTC PR Strategy

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"Building Brand Relationships: We were addressing the brand's needs on every layer and every level that existed within that brand. So we were talking to their consumers on a regular basis, but we were also creating thought leaders around the brand itself and also the founders or executives behind the brand. So it was a full scope. The other side of that is Jen already mentioned this, the agency brand relationship sucks and the reputation for it is awful. And the beauty of kind of what we've experienced in our careers is we've been on both sides. Jen and I have both have been in house and we both have worked on the agency side. So we've seen it and we've understood it and we get it."

"The Power of PR: "We firmly believe that it is the most scalable investment you can make in your brand 100%. Because the stories that are told exist in real time, all the time. It is truly something you can repurpose for paid media. It impacts how hard or easy it is to work with influencers. It makes it much easier when you want to work with other brands for strategic partnerships. It helps with investors."

But you can see that evolution of the brand and how it's been really guided by that mission and that vision.

"Know Your Vision: "And what she said to us, which was really key and I think we asked the right question, is and questions that I had never heard people at other agencies ask me when I was in house or ask our clients, was, where do you want to be five years from now and ten years from now?"

"Making Changes: It's never too late to pivot. It's never too late to evolve. But I think it's even more important that whoever you choose to be a part of that process is very good and experienced that change, and that pivot and evolution, because it is something that requires even more of a high touch."

"Excitement and Passion: "We want to use it, shift it, wear it, share it. That's the luxury, obviously, of running your own business, is you want to be personally connected to something... Not only do Jenny and I want to be excited about it, but we want our team to be excited about it too and feel great."

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📚 Timestamped overview

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00:41 Two friends met, found themselves bored with traditional PR, started an innovative PR agency.

08:21 PR is essential for launching a brand; find the right partner to tell your story.

15:55 PR should not be an afterthought; it needs time to be communicated across platforms and for a PR partner to understand a brand.

21:24 Positioning Ben as a food/beverage expert, not just CBD.

23:10 Brand needs to have more than just a trend; long-term goals in mind; press diversity to reach consumer and potential investors; The Yes success story.

27:27 Empowering women in healthcare, especially in fertility, is important to Melissa and the agency. Companies are making conversations more accessible and inclusive.

30:23 Food and beverage division works with innovative brands, particularly in sustainability and small, independently owned brands with women in leadership roles.

33:06 Passionate founder, mission-oriented, innovative.

35:02 Innovative ideas necessary to stand out in competitive market.

38:44 Affiliate division launched, hiring employees from different backgrounds, launching brands in various spaces.

❇️ Key topics and bullets

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Topic 1: Innovative brands - Disruptors - Leaders - Innovators
Topic 2: Holistic service - Support on the business and thought leadership side - Support on the consumer side - Talking to their consumers on a regular basis - Creating thought leaders around the brand
Topic 3: Agency brand relationship - Agency brand relationship sucks - Reputation for it is awful - Seen it and understand it - Change the relationship with clients - Make a huge impact with partnerships - Dynamic, deeper, and longer lasting relationships - Built trust and transparency early on

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