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Jessica Riddle
00:00:02 - 00:00:42
Performance tech is everywhere, but here's the uncomfortable truth. Most clinics don't have a tech problem. They have a decision making problem. Welcome to the FAKTR Podcast where we talk about the stuff they didn't teach you in school. How to grow your practice, refine your clinical skills and get better results for your patients. We're here to help you navigate the real world challenges of being a healthcare provider. From delivering top notch patient care to running a business that doesn't run you into the ground. Whether you're fresh out of school or scaling your practice, we're diving into effective, cutting edge treatments to get patients better faster.
Jessica Riddle
00:00:42 - 00:01:50
We'll also talk about business strategies and tactics to help you work smarter and not harder, and the mindset shifts required to thrive as a top performer in your field so you can build a career you love without burning out. If you're ready to learn what works and what doesn't from leading experts, industry innovators and respected clinicians across a wide range of specialties, you're in the right place, my friend. Let's dive in. Welcome back to the FAKTR Podcast where we bridge the gap between rehabilitation, performance and real world clinical practice. I'm your host Jessica Riddle, and today we're continuing our two part conversation with Dr. Pankti Fidea, D.C. mBA, on what chiropractors need to know when clinical care intersects with the legal system. In part one, Dr.
Jessica Riddle
00:01:50 - 00:03:05
Fadilla helped us understand the personal injury case timeline, the importance of documentation, the difference between clinical and legal causation, and why your notes may eventually become much more than clinical records. In Part two, we'll move deeper into what happens when those records are requested, questioned or used in legal proceedings. Dr. Fadilla will walk us through subpoenas, affidavits, data depositions, trial testimony, and the ethical issues chiropractors need to be aware of when working in the personal injury space. She'll also share practical advice for providers who may one day be asked to defend their documentation, explain their treatment decisions, or provide testimony regarding a patient's care. And one of the biggest themes in this episode is confidence. Not arrogance, not overstepping your scope and definitely not trying to play attorney, but the kind of professional confidence that comes from knowing your notes, understanding your role, and standing behind the care you provided. Whether you regularly treat personal injury patients or only occasionally encounter these cases in practice, this conversation is a valuable reminder that preparation matters.
Jessica Riddle
00:03:05 - 00:03:18
Because when your documentation enters the legal arena, clarity, credibility and professionalism can make all the difference. Now let's get into part two of clinics to courtrooms with Dr. Pankti Fadia.
Dr. Pankti Fadia
00:03:28 - 00:04:07
So let's talk about the PI case timeline. Most of the time somebody will get into an accident, will hire an attorney, and if you work with them, that lawyer will send you an lop and, and you're asked to schedule a patient, the patient will start treatment. This is pre litigation phase, meaning there's no ongoing case against any insurance company. This is where a lot of evidence is being gathered. That's where you come in. So all the patients that you're seeing while they're live with you, the case is going to get into litigation. That's why your notes matter. But right now there's no pending case and that's all pre litigation.
Dr. Pankti Fadia
00:04:07 - 00:04:39
You'll hear that word a lot in practice preparation. Pre lit, pre lit, pre litigation. Litigation, meaning once you file paperwork in the court, at this point the case is being litigated, meaning that it's actively being worked at in the court proceedings. So the treatment happens at your office. You may refer them out to other providers. They will go do whatever they need to do and at some point the treatment will be done. This is when attorneys will often ask you to send bills and records. And so you do that.