**Focus Keyword:**
Positive People Experiences
**Title:**
Breaking Bias with Lorne Epstein | #InclusionBitesPodcast
**Tags:**
positive people experiences, culture change, inclusion bites, breaking bias, Joanne Lockwood, Lorne Epstein, diversity and inclusion, inclusive cultures, belonging, unconscious bias, effective decision-making, personal growth, lifelong learning, overcoming fear, psychological safety, team dynamics, HR aficionado, diversity champion, meaningful conversations, personal values, societal change, positive interactions, fostering belonging, stress management, visualisation techniques
**Killer Quote:**
"Recognising everyone has unique perspectives is crucial and relates to the broader idea of social cohesion and belonging." - Lorne Epstein
**Hashtags:**
#PositivePeopleExperiences, #CultureChange, #InclusionBites, #BreakingBias, #JoanneLockwood, #LorneEpstein, #DiversityAndInclusion, #UnconsciousBias, #EffectiveDecisionMaking, #PersonalGrowth, #OvercomingFear, #PsychologicalSafety, #InclusiveCultures, #TeamDynamics, #HRAficionado, #DiversityChampion, #SocietalChange, #Belonging, #StressManagement, #TransformativeConversations
### Why Listen
Welcome to Episode 147 of the Inclusion Bites Podcast, aptly titled "Breaking Bias". In today's riveting episode, I, Joanne Lockwood, am joined by the esteemed social scientist and unconscious bias expert, Lorne Epstein. Together, we dive deep into the transformative world of Positive People Experiences and explore how authentic Culture Change can be implemented in both personal and professional spheres.
Lorne Epstein begins by sharing his uplifting belief in fundamental human goodness. Despite what we see on the news, Lorne contends that most people fundamentally desire love, peace, and safety. We delve into the evolved understanding of diversity that now includes not only visible traits but also how individuals learn and interact. This adds a nuanced complexity to our discussions and challenges common biases people might have. Lorne and I reflect on negative views and recognise that these often stem from personal experiences rather than inherent malice. This discussion on diversity not only challenges norms but also promotes empathy and understanding, crucial components for any culture change.
Moving forward, Lorne emphasises personal awareness as the keystone for addressing biases. By knowing oneself better, one can foster an environment that nurtures Positive People Experiences. His practical insights into stress management through breathing exercises and structured meetings offer listeners actionable strategies to enhance their decision-making processes. Effective decisions are tied to timing, utilising verified information, and recognising physical responses, which can collectively drive meaningful culture change.
One of the resounding themes of our conversation is the idea of lifelong learning and growth. Lorne argues that constantly challenging one’s knowledge is essential for personal evolution. It's equally important to step out of your comfort zone gradually, building the confidence needed for taking on larger challenges. This method not only transforms individuals but can also instigate broader culture change in organisations.
On a more personal note, Lorne recounts his wife's impactful work in Panama where she helped prevent the extension of the Pan American Highway through the Darien Gap. Her dedication and lived experiences offer a compelling narrative that speaks to the power of individual contributions to creating lasting, positive change.
We also examine the mechanics of memory and the brain's evolutionary aspects. Lorne’s insights into the fluidity of memories and how biases arise from the brain’s tendency to fill informational gaps provide listeners with a deeper understanding of why we think and act the way we do. Through this, we reinforce the necessity of approaching life with an open heart and mind to develop Positive People Experiences.
Joanne Lockwood, your trusted host, shares her anecdote from a harrowing business trip, teaching us resilience in the face of adversity. She reminds us that creating safe spaces for others, whether it be in a pub or professional setting, can help others feel they belong. Overcoming fears, whether it’s through joining karaoke or tackling tough conversations, contributes to this sense of psychological safety and belonging, which are pivotal for culture change.
To summarise, this episode is a powerful beacon for those passionate about diversity, inclusion, and breaking biases. Joanne and Lorne's stories, insights, and practical advice culminate in a podcast episode that is rich in actionable strategies and deep reflections on human nature. Whether you’re an HR aficionado, a diversity champion, or someone interested in societal change, this conversation will equip you with the tools and inspiration needed to foster inclusive and positive environments.
### Closing Summary and Call to Action
1. **Human Goodness:** Acknowledge fundamental human goodness and the common desires for love, peace, and safety, despite the pervasive negative narratives often seen in the news.
2. **Evolving Diversity:** Understand that diversity extends beyond visible traits to include learning and interaction methods, enriching our perspectives and empathy.
3. **Personal Awareness:** Foster personal awareness to address biases. Self-reflection and learning are vital for personal growth and inspiring others.
4. **Stress Management:** Implement practical techniques like breathing exercises to manage stress, which enhance mental clarity and shift focus from the fear centre to the decision-making centre.
5. **Structured Meetings:** Use brief, structured stand-up meetings to improve decision-making clarity within teams.
6. **Effective Decision-Making:** Remember Epstein’s four components - proper timing, verified information, outcome analysis, and physical awareness - for making informed, effective decisions.
7. **Lifelong Learning and Growth:** Commit to being a lifelong learner, continuously challenging and expanding your knowledge and stepping out of your comfort zone gradually to build confidence.
8. **Overcoming Fear:** Engage in activities that challenge your fears and encourage expressive freedom, such as singing or public speaking, to overcome the fear of failure.
9. **Recalibrating Success:** Redefine success to realistic benchmarks, avoiding the trap of perfectionism and focusing on personal and professional growth.
10. **Managing Judgement Anxiety:** Share vulnerable personal stories, like Lorne’s experience with his book and Joanne’s with AI-generated poetry, to normalise fears of judgment and foster creative authenticity.
11. **Champion Psychological Safety:** Create environments where individuals feel safe to be their true selves, without fear of judgment, which is crucial for fostering a sense of belonging.
12. **Effective Communication:** Assess readiness and mindset of your audience to ensure effective and clear communication, especially in challenging conversations.
13. **Embrace Different Perspectives:** Recognise and appreciate differing perspectives to build social cohesion and belonging.
14. **Physical and Mental Readiness:** Maintain a healthy lifestyle, ensuring hydration, rest, and proper nutrients to keep your brain functioning optimally.
15. **Building Positive Interactions:** Focus on positive interactions to build trust and relationships, particularly in professional environments.
16. **Learn Through Mistakes:** Encourage environments where people can fail safely, thereby learning and growing without fear of harsh judgment.
17. **Resilience and Overcoming Obstacles:** Draw lessons from personal stories of overcoming obstacles, emphasising resilience and hard work.
18. **Utilise Memory Insights:** Understand the mechanisms of the brain’s memory process, particularly how biases form and the evolutionary backdrop of our psychological responses.
19. **Create Relatable Experiences:** Foster environments that create relatable and shared experiences to enhance the sense of belonging.
20. **Cultural Values:** Reflect on personal values and principles in daily interactions, striving to understand and challenge one's perspectives to avoid causing harm consciously.
By absorbing these actionable insights, you can collectively work towards breaking biases, fostering inclusive cultures, and igniting positive societal change through your everyday interactions and decisions.
### Outro
Thank you, the listener, for tuning into this enlightening episode of the Inclusion Bites Podcast. If you enjoyed this episode, please do like and subscribe to the channel for more engaging content. You can find additional information and past episodes on the SEE Change Happen website: [https://seechangehappen.co.uk](https://seechangehappen.co.uk) and the Inclusion Bites Podcast page: [https://seechangehappen.co.uk/inclusion-bites-listen](https://seechangehappen.co.uk/inclusion-bites-listen).
Stay curious, stay kind, and stay inclusive - Joanne Lockwood