Awarepreneurs #1028 Awarepreneurs interview - Sona Kholsa

🔖 Titles

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1. The Business Value of Social Impact: Measuring and Maximizing Purpose-Driven Success 2. From Data to Purpose: How Social Impact Drives Talent and Profitability 3. Why Measuring Social Impact Matters for Talent and Bottom Line in 2025 4. Elevating Business Results Through Social Impact: Strategies, Metrics, and Mindset Shifts 5. Making an Impact: How Purpose and Data Fuel Employee Engagement and Profits 6. Social Impact Metrics: Unlocking Business Resilience, Talent, and Profitability 7. Turning Purpose Into Profit: The Role of Authentic Social Impact in Business Success 8. Building Trust and Talent: Secrets to Effective Social Impact Measurement 9. The Power of Purpose: Leveraging Social Impact for Business Growth and Retention 10. Impact Insights: Why Measuring Good Is the Future of Thriving Businesses

💬 Keywords

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social impact, business impact, social entrepreneurship, corporate purpose, DEI (diversity, equity, and inclusion), ESG (environmental, social, governance), Benevity, employee engagement, talent retention, profitability, values-based business, impact measurement, impact metrics, corporate social responsibility, data-driven impact, nonprofit partnerships, storytelling in impact, Gen Z workforce, millennial workforce, purpose-driven brands, philanthropy, volunteering programs, employee giving programs, impact reporting, social innovation, B Corps, social investment, impact outcomes, standardization of impact, climate risk

💡 Speaker bios

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Paul Zelizer is the host of the Awarepreneurs podcast, where he brings together the wisdom of leading social entrepreneurs from around the world. With a deep passion for helping others make a positive impact, Paul guides listeners on how to build values-based businesses that are both profitable and meaningful. Each episode, he invites inspiring guests and encourages his audience to help grow the show’s mission—spreading the message that social entrepreneurship can boost your impact, profitability, and quality of life.

ℹ️ Introduction

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Welcome to another episode of the Awarepreneurs podcast, where we explore how social impact and business intersect to create real change in the world. In today’s episode, host Paul Zelizer sits down with Sona Khosla, the Chief Impact Officer at Benevity—a leading platform powering corporate purpose programs for some of the world’s largest companies. Sona shares her journey from writer and marketer to impact leader and dives deep into the evolving landscape of social impact measurement. Together, they unpack why measuring social impact has become a business imperative, the challenges organizations face in doing it authentically, and how tying purpose to profitability and talent retention can drive organizational success. Get ready for a practical, insightful conversation packed with real-world examples, actionable tips, and a peek behind the curtain of some of the most innovative impact initiatives in the corporate world.

❇️ Key topics and bullets

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Certainly! Here’s a comprehensive breakdown of the sequence of topics covered in this episode of the Awarepreneurs podcast, featuring Paul Zelizer and Sona Khosla. Each primary topic is organized with relevant sub-topics for clarity: --- **1. Introduction to the Podcast and Guest** - Overview of the Awarepreneurs podcast’s mission - Request for listeners to subscribe and review - Introduction of Sona Khosla, Chief Impact Officer at Benevity - Summary of Sona’s background and expertise **2. Sona Khosla’s Professional Journey** - Starting as a writer and career in marketing - Transition into impact measurement and data at Benevity - Role as Chief Impact Officer and head of Benevity Impact Labs - Insights from being a relative newcomer (neophyte perspective) to impact measurement **3. Benevity’s Role and Clientele** - Explanation of Benevity as a software platform for enterprise corporate purpose programs - Examples of activities supported: grants, donation matching, volunteering, consumer giving - Scale: Fortune 1000 clients, 20 million employees, hundreds of millions of customers - Noted clients: Microsoft, Starbucks, and more **4. The Business Case for Measuring Social Impact** - Historical context: Corporate social responsibility (CSR) as obligation vs. business driver - Demographic trends: Millennials and Gen Z prioritizing purpose in employment and purchases - Shift from moral imperative to business value driver - Investor demands and demographic shifts on boards and among shareholders - Link between purpose-driven actions and business resilience/survivability **5. Demonstrating Business Value Through Impact** - Citing studies: Benevity’s research on employee engagement and turnover - Example from Cisco: Engagement in impact programs linked to promotion, recognition, bonuses - Broader market trends: Economic volatility, “great resignation,” quiet quitting - Need for ROI to justify ongoing investment in impact programs **6. The Importance and Challenges of Measuring Social Impact** - Complexity vs. climate impact (single measure vs. nuanced outcomes) - Challenges in measuring diverse kinds of social impact (e.g., volunteering, supporting animals) - Distinction between quick marketing metrics and long-term impact assessment - Lack of standardized measures and the need for more robust methodologies **7. Approaches to Measuring Social Impact** - Common models: Inputs, outputs, and outcomes - Examples of impact measurement: - Inputs: Dollars donated, volunteer hours, number of organizations supported - Outputs: Programs run, people served or trained - Outcomes: Final results, e.g., graduation rates, well-being, skills acquisition - Challenges with data collection: Manual processes, survey tools, software solutions (Benevity platform) - Efforts to standardize measurement and reduce nonprofit reporting burden **8. Innovations in Social Impact Measurement** - Mention of Impact Genome Project: Standardization and verification of social outcomes - Benefits of standardization for both nonprofits and investors (benchmarking and transparency) - Nonprofit concerns about being measured solely by standardized outcomes **9. Trends in Nonprofit Mindset and Accountability** - Advantages for nonprofits who adopt impact and accountability mindset (“tax status, not a mindset”) - Correlation between openness to measurement and nonprofit success - Generational shifts in how younger populations view nonprofit roles vs. government or business **10. The Evolving Role of Data in Storytelling and Organizational Strategies** - Importance of telling authentic, data-driven stories for both nonprofits and businesses - Using impact data to attract and retain talent (employee-facing strategies) - Concrete benefits: Donation matching, volunteer time off, grants linked to participation - Cultural embedding: Onboarding, employee ambassadors, choice in causes supported - Using impact data to drive profitability (consumer-facing strategies) - The danger of greenwashing and need for consistency/trust - Long-term business value and risk management (ESG, resilience) **11. Navigating the Political and Cultural Landscape** - Increased scrutiny and politicization of DEI and impact initiatives - Consequences of inconsistency or backlash (Target example, employee morale, consumer trust) - Staying true to values amidst political pressures **12. Overview of Benevity’s Resources and Community** - Types of organizations that benefit from Benevity’s platform and expertise - Access to best practices, data, and research for organizations of all sizes - Information on Benevity’s podcast (“Speaking of Purpose”) and other resource hubs **13. Final Thoughts and Advice** - Encouragement to stay values-driven in times of uncertainty or polarization - The critical link between social impact work and long-term business/societal resilience - Closing story reinforcing the importance of steadfastness and authenticity in impact-driven work --- This organized breakdown reflects the flow and depth of conversation in the transcript, covering both strategy and practical advice for organizations pursuing social impact.

📚 Timestamped overview

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00:00 Accidental Career in Impact Measurement

05:41 "Evolution of Corporate Social Responsibility"

07:52 Corporate Social Responsibility Boosts Business

12:12 Impact Initiatives and Business Profitability

15:04 Measuring Social Impact Complexity

19:13 From Inputs to Impact Measurement

19:59 Evaluating Nonprofit Impact with Data

25:39 "Think Like a Social Entrepreneur"

28:11 Unlocking Cynicism with Data

31:21 Leveraging Data for Business Growth

35:29 Authentic Storytelling in Recruitment

39:59 Trust Defines Brand Relationships

43:09 ESG Impact on Insurance and Profitability

46:45 Staying True Amidst Polarization

48:21 Stay True to Your Values

🎞️ Clipfinder: Quotes, Hooks, & Timestamps

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Sona Khosla 00:04:01 00:04:40

How Corporations Drive Social Good: "Benevity is not a household name. But so we're the software that helps large enterprise companies, a lot of fortune 1,000 companies power what we call their corporate purpose programs. So that's basically how they do good in the world, whether that is through making grants to nonprofits, whether that is engaging their employees in donation matching campaigns or crisis relief campaigns or volunteering or taking social environmental action or, enabling their employee resources, resource groups to come together through our tech platform, as well as enabling their consumers to, you know, round up their purchases to make a donation to a nonprofit."

Sona Khosla 00:06:45 00:07:02

The Shift to Purpose-Driven Workplaces: "That's a generation that really cares about purpose and values at work. And so they are in on almost every measure picking companies to work for or buy from that are purpose driven, that do stand up for their values, that care about climate, that care about human rights."

Sona Khosla 00:07:45 00:07:52

Viral Topic: The Rise of Values-Driven Business
"Doing good is actually really linked to business resilience and survivability."

Sona Khosla 00:08:34 00:08:54

Viral Topic: How Employee Giving Programs Boost Business

"companies who engage their employees in these programs, they will see a 52% reduction in turnover for employees who do participate in employee giving and volunteering. And so that's significant, bottom line impact. I I don't know how many employee programs or experiences deliver that kind of ROI."

Sona Khosla 00:10:07 00:10:16

The ROI of Social Justice Programs: "leaders in this space have just now had to really prove that this is more than feel good work, that it's actually bottom line driven work, that it delivers business value."

Sona Khosla 00:15:33 00:16:01

Measuring Social Impact vs. Marketing Metrics: "Oftentimes, you know, I think the thing that I really had to wrap my head around, you know, from the shift from marketing to impact was marketing is like instant, you know, within like twenty four hours of what that open rate is going to be like, you know, like within a few hours what that click through rate is going to be like. Even us, we know if if a LinkedIn post goes up within ten minutes, if you don't have a certain number of impressions, God help you, no one's going to see that post. Impact is totally different."

Sona Khosla 00:22:15 00:22:34

Viral Topic: The Rise of Social Impact Standardization: "But there's another layer of standardization that's coming, which is broad social impact standardization. So there's companies the one we work with right now is called Impact Genome. And the founder of it, Jason Saul, is way more in-depth on this. He's been doing this for twenty years, but they've created something almost like the, like the, like the, human genome project."

Sona Khosla 00:40:13 00:40:37

The Power of Brand Trust: "And so, so I think that there is some magic in there, but it comes down to trust, which is, are you consistent with what I believe you stand for? And if you're inconsistent, then I'm gonna lose trust. And the moment I lose trust, you know, I'm I'm gonna stop engaging as deeply because biologically, again, when there's low trust, you don't want to be in those situations. It's actually not good for survival."

Sona Khosla 00:42:26 00:42:41

The True Value of Purpose-Driven Companies: "Chief executives for corporate purpose, which is an industry association for social impact professionals or corporate giving professionals is, you know, said that high purpose companies are valued four times higher than, you know, than than the others."

Sona Khosla 00:43:42 00:43:50

Viral Topic: ESG and Corporate Profitability
"Actually companies, you know, who score well on ESG are more profitable, have a higher earnings per share, like, you know, a lot of those things."

🎬 Reel script

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Are you ready to make a real impact with your business? On today’s Awarepreneurs episode, I sat down with Sona Khosla, Chief Impact Officer at Benevity, to dive into why measuring social impact isn’t just a feel-good idea—it’s a business imperative. We unpacked how purpose-driven strategies can boost your bottom line, attract top talent, and build trust with your audience. If you want to leverage data to drive both business results and positive change in the world, you won’t want to miss these insights. Listen in and get inspired to take your impact to the next level!

👩‍💻 LinkedIn post

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Absolutely! Here’s a LinkedIn post that highlights three key takeaways from the Awarepreneurs interview with Sona Khosla, Chief Impact Officer at Benevity: --- ✨ Data-Driven Social Impact: Insights from Awarepreneurs with Sona Khosla ✨ Had the pleasure of tuning into the recent Awarepreneurs episode featuring Sona Khosla, Chief Impact Officer at Benevity, and was inspired by her practical approach to measuring — and maximizing — social impact in business. Here are my top 3 takeaways for anyone working at the intersection of purpose and profit: 🔹 Social Impact Is Now a Business Imperative It’s not just “nice to have.” As Sona explains, Gen Z and Millennials are actively choosing where to work and what to buy based on company values. Investing in impact isn’t just about feeling good—it’s about business resilience and reputation. 🔹 Measuring Impact Is Complex—but Essential There’s no one-size-fits-all metric for social impact. Companies are moving from just tracking dollars donated or hours volunteered (inputs/outputs) to focusing on real outcomes—like increased literacy rates or improved mental health. Standardization and transparent data collection are emerging trends to watch. 🔹 Storytelling & Trust Go Hand-in-Hand Data is crucial, but authenticity matters even more. Consistent, values-driven action builds trust—internally with talent and externally with customers. Sona stresses: “Stay true to your values” because purpose-washing and inconsistent messaging have real business consequences. If you’re shaping social impact strategy, give this episode a listen or check out Benevity’s resources. Sona’s perspective is a refreshing blend of realism and optimism for values-led businesses. #SocialImpact #CorporatePurpose #Awarepreneurs #Leadership #ESG #EmployeeEngagement #Benevity --- Would love to continue the conversation in the comments—what’s working (or not) on the impact measurement front at your company?

🗞️ Newsletter

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**Subject:** Unlocking the Power of Social Impact Data – Insights from Awarepreneurs with Sona Khosla --- Hello Awarepreneurs community, We’re excited to bring you this week’s email packed with actionable insights from our latest episode, where host Paul Zelizer interviews Sona Khosla, Chief Impact Officer at Benevity. If you care about using business as a force for good (and want to get even smarter about how you measure that good), you won’t want to miss this recap! --- **🎙️ Episode Highlights: The Business Impact of Social Impact** On this episode, Sona Khosla dives deep into why measuring social impact within companies is no longer just a “feel good” activity—it’s critical for business success. Here are some key takeaways: **1. The Shift: From Moral Imperative to Business Imperative** Sona shares that for today’s organizations, especially with millennials and Gen Z making up most of the workforce, purpose and values matter. She explains how this generational shift is pressuring companies to authentically stand for something—and prove it through real data. **2. Why Measure Impact?** Data-driven impact isn’t just about looking good on paper. Sona points to studies showing companies that engage employees in purpose-driven programs see up to *52% reduction in turnover.* Engaged employees stick around longer, are more productive, and ultimately drive better business outcomes. **3. What Gets Measured Gets Managed** It’s no longer enough to just talk about doing good. Sona breaks down the difference between inputs (dollars donated, hours volunteered), outputs (programs delivered), and actual outcomes (e.g., graduation rates, improved well-being). She highlights the importance of standardizing these measurements so companies (and nonprofits) can benchmark progress and communicate results more effectively. **4. Technology & Efficiency: Enter Standardization** Benevity and partners like Impact Genome are helping standardize social impact measurement across organizations, making data collection easier—and more meaningful. This helps nonprofits tell their stories and unlock funding, while companies make better, evidence-based decisions. **5. The Risk of “Whiplash” in Impact** Paul and Sona discuss what happens when companies make bold social commitments and then pull back—think recent public examples with DEI and social promises. The result? Eroded trust, lost customers, and higher employee turnover. Consistency and authenticity are key. **6. Tools, Resources, and What’s Next** No matter your company’s size, the principles shared in the episode apply: measure what matters, communicate clearly, and stay true to your values. Benevity offers a host of research, trends reports, and even a podcast (“Speaking of Purpose”) for practical guidance. --- **🌱 Final Thought from Sona:** “In the end, we're going to be shown that this work is critical for resilient business and resilient societies. I have zero doubt that that is how it's going to unfold.” --- **🔗 Want More?** - [Listen to the full episode](#) - [Benevity’s Research & Impact Resources](https://benevity.com/impactlabs) - [Connect with Sona on LinkedIn](https://linkedin.com) - [Check out ‘Speaking of Purpose’ Podcast](#) If this topic resonates with you, forward this email to a friend who’s passionate about purpose-driven business! Until next time, keep doing good (and tracking your progress 😊). With appreciation, The Awarepreneurs Team --- P.S. Have suggestions for future guests or topics? Visit our [contact page](#) and share your ideas—we love hearing from you!

🧵 Tweet thread

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🚀 THREAD: The REAL Business Impact of Social Impact Based on @PaulZelizer’s eye-opening convo with Sona Khosla, Chief Impact Officer @Benevity, on #Awarepreneurs 💡 👇 A must-read for anyone who cares about values AND the bottom line! 1️⃣ “Social Impact” is NOT just buzzwords Sona didn’t start in metrics or data. She pivoted from writing & marketing to leading social impact at Benevity, working with giants like Microsoft & Starbucks. She embodies: ANYONE can become an impact-driven leader. 2️⃣ Why measure impact at all? It’s gone way beyond “feel good” CSR. Now, social & environmental responsibility is a BUSINESS IMPERATIVE. Gen Z & Millennials (that’s most of the workforce!) *expect* companies to live their values. Ignore it? You’ll lose both talent and customers. 3️⃣ Numbers don’t lie: @Benevity’s own data: 💥 Engaged employees (those who take part in giving/volunteering)? 52% LESS likely to leave their job. Higher retention = huge cost savings & culture wins. BONUS: These folks get more promotions, better recognition, AND bigger bonuses. 4️⃣ Want more profits? Do more good. Customers increasingly pay *more* for brands they trust and align with their values. Investors are expecting impact, too. If you’re still calling this “soft” stuff, you’re missing the actual business case. 5️⃣ But... measuring social impact? Not so easy Unlike carbon (1 simple metric), social impact is COMPLEX. Think: - Meals served - Literacy improved - People lifted out of poverty No one-size-fits-all. But that’s not an excuse to skip the work! 6️⃣ How do you actually measure it? - **Inputs:** $ spent, volunteer hours, # orgs supported - **Outputs:** Trainings delivered, people reached - **Outcomes:** Lives improved, skills gained, long-term change The pros go further: They standardize, benchmark, and even use platforms like Impact Genome for transparency & efficiency. 7️⃣ Want to attract & keep top talent? - Make your impact programs CONCRETE & visible (not just vague values) - Make it easy for employees to get involved - Share real stories, not just numbers - Don’t just promise—deliver & include it in onboarding 8️⃣ Want more loyal customers? Don’t greenwash. Today’s consumers WILL notice if you flip-flop or lack consistency. Trust = currency. 9️⃣ Nonprofits: Data isn’t just for corporations! Nonprofits willing to openly measure & communicate impact are THRIVING (even in tough times). Pro tip: Your tax status isn’t your mindset—think like a social entrepreneur. 🔟 In a polarized world, BE TRUE TO YOUR VALUES Backtracking under pressure? It *will* cost you—morale, engagement, and brand trust. 🌟 Final takeaway (from Sona & Paul): This is HARD work. But the companies and orgs who commit to authentic impact—and measure it—are the ones who will shape the future. Listen to the full #Awarepreneurs episode for more actionable insights & tools! 🔥 👉 [Link to episode] #SocialImpact #CorporateSocialResponsibility #DEI #TalentAcquisition #PurposeDriven #Leadership #BusinessGrowth #PodcastSummary

❓ Questions

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Absolutely! Here are 10 discussion questions based on the Awarepreneurs episode with Sona Khosla: 1. **Sona Khosla describes her path from writing and marketing to Chief Impact Officer at Benevity as “accidental.” How can diverse backgrounds shape the way social impact is understood and measured in businesses?** 2. **The episode discusses how social impact has shifted from being a “feel-good” or moral imperative to a strategic business necessity. What are the driving forces behind this shift, especially regarding younger generations?** 3. **Benevity works with large enterprises to power corporate purpose programs. What do you think are some challenges for smaller organizations trying to implement similar impact programs, and how might they overcome them?** 4. **The guests talk about the difficulty in measuring social impact compared to more straightforward metrics like carbon emissions. What are some strategies you’ve seen or tried to measure social and community-based outcomes?** 5. **Sona highlights the difference between measuring inputs (e.g., dollars donated), outputs (e.g., numbers of meals served), and outcomes (e.g., increased graduation rates). How can organizations balance the need for concrete data with the nuances of long-term social change?** 6. **What is the risk of “purpose washing” or inconsistency in impact initiatives, as Paul mentions with the example of Target? How can companies maintain authenticity in their social impact storytelling?** 7. **How does a focus on social impact play a role in attracting, retaining, and engaging top talent, particularly among Gen Z and Millennials?** 8. **The episode mentions solutions like the Impact Genome Project for standardizing social outcomes reporting. What are the pros and cons of such standardization for both nonprofits and corporate partners?** 9. **Sona shares that companies now need to prove both business value and societal value for impact work. How can storytelling with data bridge these two priorities?** 10. **In light of increasing scrutiny and politicization of impact work (for example, backlash against DEI initiatives), how can organizations stay true to their values and remain resilient in challenging times?** Feel free to adapt these for group discussions, classrooms, or professional development!

🪡 Threads by Instagram

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1. To attract and retain top talent, companies must lead with authentic values and purpose. Gen Z and millennials are seeking employers where social impact isn’t just talk—it’s embedded in culture and daily practice. 2. Measuring social impact isn’t as simple as tracking profits—it’s complex and textured. But if you can show true, data-driven impact, you’ll inspire trust from both employees and customers. 3. Want to boost team engagement and loyalty? Infuse corporate culture with real giving and volunteering opportunities. Authentic impact not only strengthens bonds—it drives bottom-line results. 4. Consistency builds trust. Companies that walk their talk on purpose and social impact become magnets for both buyers and talent. Flip-flopping? It backfires fast. 5. For nonprofits: Transparency and data matter more than ever. Showing real outcomes helps unlock trust and more funding—especially from younger generations who are demanding proof, not promises.

SEO Description Summary

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In this Awarepreneurs episode, host Paul Zelizer interviews Sona Khosla, Chief Impact Officer at Benevity, about measuring the business impact of social impact initiatives. They discuss why measuring impact matters, practical strategies for data-driven storytelling, and how companies can authentically leverage purpose to boost talent retention, profitability, and resilience in today’s values-driven marketplace.

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