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Meghan Higney - Message

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Blaine Bolus

MH

Speaker

Megan Higney

RB

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Ramon Berrios

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Meghan Higney discusses her journey from finance to founding Message, innovating the slide sandal market. She shares insights from her time at True Botanicals and reflects on building brands that blend direct-to-consumer strategies with intentional growth and evolving consumer expectations.

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“So why don't we go back in time a little? So you had come from banking. It looks like you were at Credit Suisse, and then were you in PE at Ta Associates. What was kind of your role before you found yourself either investing or even getting hands on in the D to C world?”
— Blaine Bolus
“And so to be the woman who was also opining on the consumer products, I was like, no, I'm going to get into healthcare and complexity. But I loved it. I loved those brands. I loved the immediate connection to the consumer.”
— Megan Higney
“It's funny how the cycles in the markets work, because now you're seeing the funds revisiting the structure of profitable companies and everything.”
— Ramon Berrios
“My angel investor was the person who I was building that Evergreen Fund with. And so he knew my mindset and how I think about building brands and longevity in brands and what generational brands can mean for the people who are working with them, for the partners in the supply chain around them.”
— Megan Higney
“I spoke about the financial side of marketing and unit economics.”
— Ramon Berrios

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Blaine Bolus

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Blaine Bolus

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Blaine Bolus

Completely free, no credit card required. Just visit Finalloop.com D to CPOD and get 14 days free and a two month PNL within 24 hours with all the ecom data and breakdowns you need to crush it. What's up, Dtcpod? Today we're joined by Megan Higney, who is the founder of Message. So Megan, I'll let you kick us off. Why don't you tell us a little bit about yourself, your background, and what you guys are building at Message.

Megan Higney

Yep, for sure. So, Message is the next generation of slide sandals. I realized that we've been wearing for many, many decades, the same slip on footwear, and I think uniquely lived that. I certainly felt that as a consumer. Talked to a lot of people about it. My background, I started out investing in a lot of founder run businesses, actually, oftentimes founder run, founded, funded, became rather big brands. And I really, really respected those founders. I always felt like I was on the wrong side of the table, frankly, when I was doing that.

Megan Higney

But then I went on to help other founders build their brands and their businesses. And for me, it was a really long journey to get to the point where I let myself be in that seat. Right. So I lived this gap and I felt it was palpable. And I saw other brands taking well worn silhouettes sneakers, the Flat Innovating for materiality, bringing that to market. The consumer really resonating with it. I always wondered, why is this silhouette being left behind? It's the one that you slide on your foot and walk out the door in. More often than not.

Megan Higney

I knew there was a there there, but it was a long journey to this is this is something that I can know. I was like, Why isn't anyone doing this? I'll jump on board. I'll help you build the brand. And then I think it was probably my partner who was like, meg, I think this one's yours.

Blaine Bolus

And I'd love to talk about that. So why don't we go back in time a little? So you had come from banking. It looks like you were at Credit Suisse, and then were you in PE at Ta Associates. What was kind of your role before you found yourself either investing or even getting hands on in the D to C world?

Megan Higney

Yeah, so I started sort of typical finance. Started in banking, went into private equity, actually really focused both my banking and early private equity days were very focused in the healthcare space at Ta. Found that I loved Consumer. I think I resisted it a little bit, because often in those settings, you are the woman around the table. And so to be the woman who was also opining on the consumer products, I was like, no, I'm going to get into healthcare and complexity. But I loved it. I loved those brands. I loved the immediate connection to the consumer.

Megan Higney

So that's really where I fell in love with brand building and CPG. And from Ta, I actually started sort of playing in some of my what now I can connect the dots looking back kind of entrepreneurial endeavors. Started thinking about how can we build different funds to better serve founders? Because a lot of the brands I wanted to invest in were like, Why? I'm super profitable. I don't want to sell a portion of my business to you so that you have to flip that in five years. I started thinking about different fund formats. I started playing with a styling brand of my own and really started to understand web, how to play at the time, what was actually kind of a new world in all of us, moving our shopping behaviors to the ecom environment. And then I met some founders in my fund work, where I ended up meeting the founders of True Botanicals. And I fell in love with that brand.

Megan Higney

As a consumer, they were very small, and I had a unique skill set that fit the founders really well. And they were like, Why don't you join us? And that was my official move from feeling and being and living the investor seat to being an operator. And that was so clutch to where I'm sitting today.

Ramon Berrios

It's funny how the cycles in the markets work, because now you're seeing the funds revisiting the structure of profitable companies and everything. And so what happened with the fund once you jumped in? Did that just get paused? What happened there? Are you still investing? And how did that all shape out?

Megan Higney

Actually, I was going to say it's funny, but it's actually exactly how it goes. My angel investor for message. My first investor on idea phase. Like I'm responsible for. I have two kids. I financially support my family. Like, I want to go off and do this thing, but I need some support to do that. My angel investor was the person who I was building that Evergreen Fund with.

Megan Higney

And so he knew my mindset and how I think about building brands and longevity in brands and what generational brands can mean for the people who are working with them, for the partners in the supply chain around them. So that's pretty special. His focus, I think. I was really focused on the finance side, and he's shifted into more of a community focus. But he has a beautiful community of what we call evergreen founders where they don't have traditional capital on their cap table that says we need liquidity. They're building for the long haul. So he supported me in that. My operating agreement is actually written probably very uniquely for an early stage brand, because it's written with a view of this seed investment is not necessarily going to convert on the back of more money raised, but rather it's just going to convert because when we hit profitability, we could distribute.

Megan Higney

We can distribute dollars. This could be a yield play. Yeah. Actually saying that out loud? It just is such a gift to see how all of the pieces come together. Right?

Blaine Bolus

No, Absolutely. And it sounds like you have a very unique position. Not only having sat in the investor seat, having the right partners to launch the brand, but also one thing that gets us excited is when we talk to investors who actually dip their toes in the operating side. Right. Because it's one thing to sit on the sidelines and play the investing side the whole time, but when you're actually in the game and you're the one operating, it's a totally different ballgame. So would love to talk a little bit more about true botanicals your experience there. You said you joined early. Now, I'm pretty sure it's like a household name, right? Like I've heard of it.

Blaine Bolus

I know everyone's pretty much heard of it. So why don't you just tell us a little bit about your experience at True Botanicals and how that unfolded?

Megan Higney

Yeah, true. Botanicals was just I look back at that experience with such awe and gratitude was definitely one of those things where the right product, the brand, met the market at the perfect time. Right. We Were Just At sort of that inflection of kind of self Care, moving into Clean Beauty and people starting to Understand what we Put On our Bodies, go into our Bodies. And we were early in that. And we had some beautiful products. When I Joined, we Were in a Couple of Spas our D to C business was very nascent but we knew we had a well retained customer who liked the product and so it was a gift from a D to C perspective because it was like great, we've proven this product market fit. Now, how do we think about building a direct brand? How do we think about our channels? We had early, pretty early on, we ended up typical now, but then I think even still quite typical to think about influence from a perspective of for us makeup artists who's using these products on VIPs, how do we get in front of them? And when we did that, we had some early fans that were big name celebrities and for the revenue that we were when we ended up bringing in Olivia Wilde and when she fell in love with this brand.

Megan Higney

And obviously, I can't talk about the structure of that agreement, but the way that we ended up working with her, it was unique and it was really cool because they do have an outsized influence on how we all buy. So I think early days that know something, our founders were uniquely connected kind of with La and the celebrity world and so we were able to foster some of those relationships early and I think that was huge. We definitely saw kind of a step function of growth on the back of that. We were learning kind of as we were going with Meta and the big pay channels, they were changing so quickly. I mean, it's interesting to think now how much time I spent trying to think about attribution in ways that now it's just kind of like 1 hour. We kind of like round numbers. But at the time there was some more tinkering to do there. So that was big.

Megan Higney

We really didn't focus on wholesale and that I think relative to the message journeys is interesting because in a lot of ways I think I got to see how the customer evolved. At the time, it was very zeit to say, I'm only direct. And so these random, small specialty accounts was kind of a distraction. And now it's funny because I look at it and I'm like, no, that's know, that's how this customer can discover can be at a spa in Mexico and see that they're using this product on you or you find the slide that you want to wear everywhere on vacation and that they're getting. Over my time at TB, I think I watched the customer get more sophisticated and that they could find you in these various places and still know that they could come directly and get to know you as a brand. And I don't think we because we were the proverbial like building the plane while flying, I don't think we were able to zoom out and really see that nor did we have the resources to say, okay, well, let's try to do all the things. But now hindsight being 2020, I'm like, oh, this is where it's such a gift to be able to intentionally build message with that knowledge. The retention coming off of a profitable acquisition that happens yes, at a lower margin because of wholesale offline or ecom.

Megan Higney

Wholesale can actually be better contribution margin than what you're seeing if you're throwing a bunch of dollars at these paid channels. And there's a lot that you need to consider. Again, with Intentionality, if you're going to go after both wholesale and direct in a really pointed way. So I think the TB experience was an exclusively direct lived experience that I think I was able to appreciate where Veering out venturing outside, but always staying to those core values of what we know is so beautiful about a direct brand. Right. We get to storytell, we get to own the relationship, all those things without Veering. From that, there is opportunity in how you can find and how you can show up on that customer's journey in other ways.

Ramon Berrios

I'm curious, what were you drawn to coming from the fund? You spoke about product, you spoke about brand, you spoke about the financial side of marketing and unit economics. Where did you steer to and what part of the business was your favorite?

Megan Higney

With true botanicals.

Ramon Berrios

Yes.

Megan Higney

So initially I was kind of the business person, right. As often happens when you're coming from finance, it was like a lot of obviously finance, but even operations, logistics, I ended up taking on all of our manufacturer relationships and thinking through supply chain I really kind of had to grow into. And it was this really organic process where then I think partially as a product of finance, sometimes you can eye roll, but really strategic, like SPNA when you understand numbers, you can be so dangerous with so many things, right? So site ownership became something that I started to move into because it was a lot of data, right? And data became the name of the game and data made a lot of sense to me. People ops became like a natural extension of that too. Again, wow, this is such a gift. Like getting to reflect back on this and say it out loud. It was very organic. It started in places that were obvious and that I knew and that I was supporting other companies with in my previous life.

Megan Higney

And then it extended into places that just made a lot of sense based on my skill set. And eventually that was essentially the entire besides brand. And that was such a gift. And it was where I realized now in this message journey, there was still something missing. And I think it's because I didn't that creative piece, that idea generation, the visual, the storytelling, how you bring this to life that should I mean, with a good founder that should live with the founder, it's like your baby. You bird this thing and you are uniquely situated to see opportunities in product and in lifestyle and how this fits in consumers lives. You're just uniquely able to see that. And I was still hungering for that.

Megan Higney

And that was my own journey. That wasn't because of something that was missing with the founders or with the brand that was inside. That was like, wait, what about mine? There's something there. And for a long time, it was like, I would whiteboard so much from my head. Like, beauty is beautiful from a margin perspective, right? It's love the replenishment cycles and beauty. And so I was like, okay, where's a brand I can build in beauty? And it was like I was over trying to construct something. And when I came to message, it was actually people often ask, so what was the final? Why did you decide to do this? And for me, it was more like, I just had to stop avoiding it, if that makes sense. It was a passion.

Megan Higney

I was so interested, but I didn't know footwear. And there were certain business kind of like my investor brain coming online, being like, well, I'd rather not have to deal with the returns and this, that and the other. But it was passion. It was me. This was the thing that I had that unique lens that no one else had, to this consumer, to this product, to this part of the market. So, yeah, the true botanicals journey, I think, is what informed my ultimate, like, oh, yeah, this one's mine, I've got to say. Yeah.

Blaine Bolus

And I think that's so important, what you just talked about, about really establishing founder Market Fit and Founder Product Fit instead of Product Market Fit, essentially, because at the end of the day, this is what you're spending the vast majority of your waking time thinking about and doing. And I think in the early stages of being an entrepreneur, you're just looking for any opportunity that makes sense from a numbers perspective. You're like, oh my God, I found it. I can use this, and this is going to get me rich.

Ramon Berrios

Great.

Blaine Bolus

But as you start to mature as an entrepreneur, you have a life going on. Like you said. You have kids, you have a partner, you have a life going on. And when you're spending your waking working moments, you want to be focused on something that aligns with what it is that you want to do. And I think what I find really compelling about your career trajectory is starting on the finance side, maybe dipping your toes a little bit closer to consumer, operating in consumer before being called in, being like, this is the brand that I want to build. So before we go all the way into message and I want to hear all about now that you've kind of got the brand that you want to build, you know what the product is and you want to take it to market. I want to talk about what were some of the hardcore learnings that you had from true botanicals, from an operational perspective? Right. What were some of the things that you learned at True Botanicals that you really wanted to bring with you when you started message?

Megan Higney

How long do you have? So many things, I think let's try to boil down a few. I mean, look, at the end of the day, all of this is about people. All of, right? Once you get over the hump of like, great, we've got a product that people want, building up the brand and becoming whatever size brand you want to be is all about the people that you bring around to do this thing with. And we were so lucky to bring incredible people around the brand. There were so many learnings about how growth can mean that one person who's right for something at one time and that you're celebrating and they're like, you're a unicorn and I could have never done this without you at another point isn't in the right spot. And that doesn't mean anything about them. That could mean that you get really creative and you ask yourself the question, like, where do you fit? But the people operations piece, I think far and away, all of the other stuff, it's like we're smart people. It's not that complicated, and sometimes it is.

Megan Higney

But the people piece, I would say, is the biggest part that I brought with me. The importance of staying curious, of bringing experts around, of asking the questions, of knowing what you know, of knowing what you don't know, opportunity, cost of time, where should I really be focused? The importance of being able to be single, complete guardrails, and then also understand how to let those guardrails move for creativity. So it's like wavering guardrails or something. Just the nuance of it. There's no black and white, right? Like as soon as you start to get into black and white is where you've missed something. So I think that in addition to the brand I went to afterwards, where I joined them when we were about the size of when I left TB, and then we scaled that like five times in 16 months. I mean, it was insane. I think it drove similar points home because being 100 million dollar plus brand, you're still going through the same things from an operation perspective, just at a different scale.

Megan Higney

So it was like I had those learnings.

Ramon Berrios

Can you break that down? So you're going through the same operational challenges, but at a different scale. At a bigger scale. So what do you mean by a bigger scale specifically? So I assume bigger mistakes just cost more money. What does bigger scale mean in that scenario?

Megan Higney

So take supply chain, right? Supply chain and beauty. Supply chain and food. Different, very different. And also a lot of similarities with how you think about your Raws, how you source those Raws, how you make sure that you dual, triple, whatever source those raws because ultimately they're natural resources at a smaller scale, what you're solving for there and quality of production and how you build a network to solve for that quality of production. Again, all people problems. But working with the suppliers, putting in place the right checks and balances, that looks like one thing when you're call it under a $50 million business, when you're $150,000,000 business. And by the way, what you're selling is a small price point, not a high one. You are moving a shit ton of product.

Megan Higney

Now you're talking about when you're buying raws, you're a market maker of price for those. Right. It's a different question, but it's applying the same learnings, if that makes sense. Right? It's a different problem. But I actually didn't find that to be the most challenging part because I already had a lot of learnings of how to solve for some of the similar issues, just a different scale. I have a lot of friends that run very big brands. And in our minds, we tell ourselves, like, oh, well, once you're there, then and every time it's a sobering conversation because I'm like, you're running a billion dollar brand and we're still talking about the same shit you're just so far removed. Because you're talking about this layer of direct reports that are a bunch of C's.

Ramon Berrios

Yeah, I love it because it's like we can zoom into every problem as a founder, but it reaches a point where you just can't. There's just not enough bandwidth to do that. And it's good to take the step back and say, what is the principle here? Is this a people problem? At the end of the day, what principles do I have established that I can just apply to this and look at it? Oh, wait, this is the same as like X problem long time ago. It's just showing up in a different form at a different scale and size. But it can be solved without getting into the weeds of things.

Megan Higney

I think that's right. And that's not always easy, right? Oftentimes I really respect founders who are just so self aware in that they're like, yeah, I liked solving those other problems in that other way. This is less fun and less interesting. Yes, totally. It's different. So, yeah, it's a trip, but definitely has meant so much to have some of those reflections and to know with my team now when there are bumps or questions or relative to, again, going back to supply chain, I can take it all with this. I can be more even about it. I'm like, this isn't the end of the world.

Megan Higney

We're going to figure this out. And by the way, we figure it out and then everyone celebrates and I'm all for celebration and somewhere in the back of my mind I'm like, yeah, it's just going to be another problem in a different way in however long. And the more that we can keep our eyes, be head on the swivel, be super aware about that, try to solve for all of the pieces that we can solve for, and then appreciate that there's going to be ones that we're surprised about, and it's how we respond to those not having to predict them all.

Blaine Bolus

Yeah, I love that because I think a lot of entrepreneurs, when you first start everything is a crazy problem. But that's kind of the reality of entrepreneurship. There's always going to be problems, there's always going to be fires to put out. And even this is something that resonates with me and Ramon because we've been through our fair share of companies right now, and it's kind of like the further on you go, the more calm you can be as an operator, and that makes a lot of difference. Megan the next thing I kind of wanted to talk about is you've kind of been through it all, you've seen it all from, like we said, from the PE side, from the investment side, from the operations side, scaling up a brand like True Botanicals, other brands going to ten plus figures. So talk to me now about starting Message, right? And walk me through the we've already understood what the formation of the brand looked like from a conceptual and a message and what you wanted to create with the brand. But now let's talk X's and O's. How did it actually unfold besides the fundraising part? Let's talk about what did it require you to do? What were the skills that you needed to learn and apply? Like you said, you knew supply chain, but you hadn't really worked in Footwear.

Blaine Bolus

So let's talk about what were some of the first orders of action for the business? What did you need to do first and how did Message kind of come into existence?

Megan Higney

So when I set out to build Message, I didn't set out to build Message. I set out to build the best slide that I'd ever worn. Because I was like, I know I can build a beautiful brand. I don't know if I can build the best slide. And so that was my exclusive focus. People asked me, what is this thing called? I called it my slides project. I was like, I'm not spending time branding this thing. Like, I will go down that if I get this product right.

Megan Higney

So what it looked like was, I mean, first, and I don't know if this is interesting to you, but it's definitely a truth relative to my story. To get to the point where I was buying comps. So, like, buying everything from Burke to addilets to bottega and slides, like, before I got into my garage and started tearing things apart, which is a very key part of the story, there was a big hurdle just in my own internal experience, as I alluded to, in order to say, okay, this is mine. I'm doing this and even questions that I had around do I want to put more product into the world? Like, is this my calling? Right? And I started doing a ton of research on material science. Like, do I want to make a compostable shoe or do I want and so I did a lot of work there when I got the clarity that I believe from a demand side. If we can give the customer something that's uncompromising in comfort, in style and is done responsibly that we will be able to move the needle relative to how we are producing that from I like to talk in responsibility versus sustainability but common parlance in a sustainable way. And when I got that clarity, what I did was I said, I need to understand the things that work for me personally, and then I need to do a shit ton of research relative to what feet need want, what has worked for them and what hasn't. And I was actually talking to someone about this yesterday who asked if I had pause because I'm not a podiatrist.

Megan Higney

I didn't work in shoes. Did you ever have a moment where you were like, Fuck, this isn't mine? And I really didn't, because I knew I am good at bringing experts together, and I knew I could thread the needle. And so what became very clear to me is that what I was trying to do was I was trying to exist in this gap I saw in the market, which was between luxury these luxury sandals and performance sandals. And so what I started to do was talk to all of the best designers I could find, pinging everyone in my network that lived in each of those worlds. And what I learned was that they spoke two entirely different languages. The luxury bolus, it was beautiful. It was artful. It was aspirational.

Megan Higney

They did not give two licks about how it felt on your foot. Right? The performance folks. I ended up taking this to Portland and working with a guy who used to build sneakers with Bill Bowerman at Nike. He could care less what brand I was building. He loved the idea that I had the question, how can we think about the ride of a slide of a shoe that is only held to the footbed with one piece of material? And he loved that. And we geeked out over it, right? And so working with people who were really thinking about the mechanics of footwear and then working with people who were thinking about the design and the look of it, it became very clear to me, okay, I can actually be the translator between these two, and I can thread this needle. So I guess the short answer is there was a certain level of rolling up my sleeves, cutting up these shoes. I mean, I had to take a perspective to all of the experts I worked with.

Megan Higney

And maybe that's like the fact that. I've always enjoyed feeling good in what I put on my body. Like, I dreamed one day my job would involve reading Vogue. I don't know, I probably have some OCD perfectionist tendencies for sure. So I was very able to look at what was out there and what I didn't think was ideal. And then once I sort of internalized that and metabolized that for myself, in addition to the experts, I started interviewing everyone who would talk to me. And I just had some very simple questions. And I wanted to understand how people were buying their slides, how they were wearing them, what the drawbacks were, what they were right.

Megan Higney

The brands themselves, how much they were spending on them. And that, I think, was a turning point for me because that's when I realized, and I think a lot of founders have this moment when you almost think you're living this unique experience. It's like a metaphor for life, probably you're uniquely living this and no one else is. And then as soon as you hear it reflected back, like, oh, that's validating. You don't like the same things. I don't like that's bothering you too. That's not working for you either. You don't feel good spending $400 on something that's uncomfortable either.

Megan Higney

Those interviews were really key in me having the conviction to go after this. So it was like getting the information, getting the experts, and then looking outside and just basically closing my eyes to what I thought and what I felt and only listening to what other people did. Really trying not to bias those two things to get the conviction to move forward.

Blaine Bolus

We are really excited to announce that Dtcpod is officially part of the HubSpot podcast network. The HubSpot podcast network is the audio destination for business professionals. And we're really excited about being part of the network because we're going to be able to keep growing the show, bringing you guys amazing guests, and obviously helping you guys learn from the best founders, marketers, and builders of the most successful consumer brands. So anyway, keep listening to DTC, Pod and more shows like us on the HubSpot podcast network at podcastnetwork. Got it. And then, so once you kind of had that conviction, you've brought everyone together. You know the direction you guys are heading, what comes next. Tell me about the first PO that you made.

Blaine Bolus

Maybe some of the different product iterations and shipping, maybe your first orders to.

Megan Higney

The first. So from finding that lab in Portland, we built the last. So the last is like do you know what a last? You've probably seen it's like a faux foot, and it's what all shoes are built around, right? So we built that last. I had gone on a trip and this is where just divine timing and everything comes in. I had gone on a trip to Portugal where I fell in love with cork. It's everywhere there. Learned about the nature of cork the responsibility of Cork, went to the forest, met the people who are harvesting it. So Cork was kind of in the back of my mind, but so was Portugal.

Megan Higney

And so I had this last and people asked, where are you going to produce this thing? And I just blurted out Portugal. I didn't really know much, but I felt like there's a quality that is not Italy in terms of price point. I knew Italy wasn't ours, but it's also not like it just felt like this beautiful in between. And it housed Cork. And I had this dream that our supply chain could be something that was really tight because that's a big impact when you start to think about your imprint.

Ramon Berrios

The supply chain to be tight.

Megan Higney

Where I produce out in Porto, Portugal, they can drive to pick up my uppers from my knit factory. They can drive. I mean, they're all within a 40 kilometer drive of one another. They can drive to get the outsoles, to get the midsoles. The Cork is literally coming from 45 minutes away. And that's a big it's a whole nother soapbox to get on. But when we talk about materials that we're moving the needle forward and doing better than plastics or otherwise, you also need to think about am I shipping that from Brazil to Asia to be produced to back again? There's a big impact there as well. So this Portugal piece really came to life.

Megan Higney

And I just talked to some friends who have rad brands with beautiful product and was like, put me in touch with every person you can, every production house agent. I first started working with an agent out there. So they basically are your intermediary. They have a lot of the relationships with suppliers. And I brought them something I had mocked up from a footbed I had ripped apart and then a sleeve of a glove that I cut off of my partner's work glove, pulled over the footbed for this elasticity thing that I felt really strongly about and how to hold the foot closer to the footbed. And I literally brought that hideous thing to Portugal and was like, we need to turn this into a good looking was. So that was the beginning. Multiple.

Megan Higney

I mean, that was so many rounds of prototyping. This is nothing. Love. I love my factories. I love the people mean, you know, just footwear experts. And they are not used to innovating. They are not used to doing something new. There was so much pushback.

Megan Higney

Megan, what are you talking about? We've never done that before. Great. We are doing something new. We are not doing what you've done before. So there was a lot of back and forth and then it got to a point where I was just like, look, we're launching for summer of 23, like hard stop. So we're going to figure this out. And we did. And there's still some tweaks and updates and things that I wanted to have rolled out for that first few POS that weren't that were rolling out for fall.

Megan Higney

That was a big learning for me. These perfectionist pieces. It's like, at the end of the day, to put something out in the world, you kind of have to be okay with it not looking like not being the perfect ideal that exists in your head, if that makes sense. Right. As soon as you birth it through the canal, it's its own being. And there were just small things, things that, in fact, I thought were like, I didn't love this, and I've gotten amazing feedback from customers on it. So you just have to some point, there's a go button, and you got to go. So I gave myself the launch date, April 5.

Megan Higney

We had to air inventory out to hit that painful. A lot of opportunities there. I knew. We tightened our boxes so that it was as tight as possible so that air shipments wouldn't be as expensive, because sometimes you got to pull on that for celebrity, for early photo shoots, PR and the like. So we pulled that forward, and we went and we got a lot of really good know, Ali's on the line. Like PR converted PR that I thought would be top of funnel. Right. We all know not I can't ride Ali for revenue numbers, but now I secretly want to because I'm like it.

Megan Higney

So a lot of really good learnings and just I think the biggest one is this validation that that gap is real. And I think that's why we're seeing conversion off of articles that you wouldn't expect. I think that's why when I test on Meta, there's some ridiculous numbers, even with not big budgets, but numbers I've never seen before. Because we're not in a super crowded marketplace. People are ready for a new option here, and we're pretty clear, and we've gotten the data feedback that we're pretty spot on about who this customer is.

Ramon Berrios

How do you feel about you've been in the hyperscale rocket ship? And so when you see a market that you're seeing numbers you haven't seen before, how do you balance out? And I don't know how much you guys have raised, if you guys have, but how do you balance out, I'm building this profitably and what I want versus the other side, hyperscale. Nobody else is bidding on this stuff, and this is the time to do it because you know the copycats are going to come out of the closet. So how do you balance both of those things out?

Megan Higney

Ramon, you hit it on the head. I mean, this is what I'm living right now. It's like the opportunity cost of not just got a lot higher. Right. So you can talk these values that in a lot of ways, it requires some degree of patience. Right. Like I said, wholesale is a part of our strategy that's rolling out in the fall, I could low roll, dial back my burn, wait for that to come online, like, all the things, in order to get to a place where I'm really just gunning for profitability so that I can control my destiny. And up to this point, I'll tell you that I had that angel investor two years ago, that was half a million dollars.

Megan Higney

And then I took another half a million before launch. And that's it. In a lot of ways, I think because of my background and a lot of what we talked about, I was priding myself on, like, less is actually success versus what we've seen historically, which is, like, celebrating these huge raisins and I would say feedback to self, like, overly so. Having a little bit of cash right now, I would be able to turn things on that should be turned on based on what I'm seeing. And I would be able to have the person who I've got like a tiny fraction of their time and they're like a unicorn and I want all of their time. I'd be able to have them on the team. That's been something that I've been sitting with in a big way lately and realize that I was a bit short sighted about. It's not money that's a problem.

Megan Higney

You can find capital from value aligned partners in a really good way. I don't need to bring on and it's not to say anything negative about traditional BC, but if I know that that's not for me, that doesn't need to be who I go to, right? There are a lot of folks out there. So I've had this reframe and I'm talking to family offices and otherwise, some folks that strategically make a lot of sense and are so comfortable with how I'm thinking about this and wanting to build a profitable generational brand. And they love that. So I think it was just a little bit of black and white thinking that I said earlier, right, that got me. And now I am ready to have a little bit more to play with. Because like you said, it's silly not to when you're getting these reads from the market and you're not going to have forever as your first mover advantage. Well, I believe that at one point, this is going to be the thing that investors are sitting around the table and we've seen this before in beauty many times where they're saying, like, duh.

Megan Higney

That was so obvious. How were there not so many brands like Burke sells over 25 million pairs a year. They've done an amazing job threading this needle. And why is there not a modern brand that's taken a different and style forward approach to this? I think it's going to be a duh. And so I got to push the gaff a little bit.

Ramon Berrios

No, the reason I was saying it is because one thing is to have healthy unit economics and understand a good business can be built here. But when you say there's numbers you haven't seen before and you've seen a lot of numbers, you know that that instinct kicks in of I know an opportunity when I see one and these don't come around often and the FOMO kicks in as well of not taking a totally, totally.

Megan Higney

And I've challenged myself. I'm like, okay, am I not being patient enough? But I really think what you're saying is spot on. I think it's like, you know it when you see it and if you see it, why not go, I'm not here to kick my feet up and build a brand that's like paying me and a couple of people enough to have a great life. I'm building a brand to make an impact and if it's telling me the market, the customer is telling me, oh, there's a they're there, there, then I need to make sure that I can go after that.

Blaine Bolus

So Megan, talk to us a little bit as we kind of wrap up here. You guys launched recently, you're seeing great market traction, you're seeing great numbers. I get it too. It's actually funny. I think from the consumer's perspective, I think we are seeing a trend where just in the way people live lifestyle, the products that they're looking for, like you're saying, there aren't those D to C or as many options for slides, like slides, people want them. And I think that along with the brand, with the product, I think you guys are right place, right time. Talk to me a little bit about expectations now and game plan as you've gotten through launch, you're seeing that traction, you're seeing that success. What's on your mind right now? What's the game plan? Where are you guys headed?

Megan Higney

Yeah, I guess the good news is the expectations are really mine, right, like I said, because I have investors that are friends, family that are not by any means breathing down my neck on a quarter to quarter basis, but I have certainly upped the ante on myself. So this brand, four to 5 million top Blaine and I can be spitting off dollars on the bottom line. So in my eyes it's like there is a definite sprint to that and I think that it's a single raise of a few million dollars and I think that we're there. And so I think my focus is bring that in, sleep well at night, knowing that in my eyes and the way that I'm going to think about the PNL and building this brand, that's the last money that we take in. And know that it gives me some flexibility to go after these opportunities that, you know, collaborations we've seen a ton mean. I won't name drop them because I don't have images of them yet. But celebrity, we've seen a lot of traction there. I've got the wholesale showroom that's kicking off and I'm so bullish there.

Megan Higney

We have a Canadian distributor that just picked us up. International is actually an incredible way to grow your business profitably if intelligently. It's very small from a margin perspective because of what you're giving up but it's also very low lift and it's cash positive because you're getting that all up front. So there's some international markets that I want to talk to. We do a couple of drops per season. So fall we have some upcoming product that I'm super excited about. It's going to really take this from being the slide project that I started and you will really see that this is a footwear brand that's going to be around in a seasonless way for a very long time. So I'm super stoked on that.

Megan Higney

So I think next year we should be in a place where we have a very clear path to sustainable profitability and we have an ability to still from the balance sheet, put some dollars to work investing in some of these channels that we're seeing work really well for us. And I think again, if you can do that in a way where it's not all or nothing, it's not throwing the shit at the wall to see what sticks, but it's strategic and it's targeted and it's with learning constantly being iterated. I think that's like the best of both worlds and I do need a little bit of budget to open that up but when we do I think we're going to be surprised by what we see. So I think the answer is that I have rather high expectations. But I would say in the next twelve to 18 months the focus is that we see some nice growth that gets us to this point where we have control of our destiny and that we still have the ability to, within reason, invest intelligently. And that cash isn't being tied up by inventory because my terms are good. And we're in a good way from there.

Blaine Bolus

Amazing. No, we're super excited to see how the brand continues to evolve and we'll have to have you back on once we get through some of this growth and we can recap on all of it. So for anyone who's listening, where can we find more? Where can we connect with you? Are you on Twitter? LinkedIn. Shout out your socials as well? Where can we find out more about the brand and message?

Megan Higney

Yep. So message is where? Message. We're at message. That's all of our handles. I'm just megan, higney. And this was such a joy. Thank you for letting me walk. Know the lane of the journey, the path to get here.

Megan Higney

I think the journey is what it's all about, right? It's not the destination. So thank you.

Ramon Berrios

Thank you Megan.

Megan Higney

Yeah.

Blaine Bolus

Thanks for tuning in and we hope you enjoyed this episode of DTC Pod. If you enjoyed the show, we'd love your support. A rating and review would go a long way as we continue to host the best builders in DTC and beyond. Follow and subscribe to the show and make sure to check out our show notes. Where you can find our socials and weekly newsletter, visit us on.

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1️⃣ One Sentence Summary

Entrepreneur shares journey in building sustainable footwear brand, Message.

💬 Keywords

opportunity cost, funding, angel investor, capital, resources, mindset, family offices, value-aligned partners, venture capital, brand building, consumer packaged goods, fund formats, e-commerce, styling brand, True Botanicals, Porto, Portugal, materials, suppliers, prototyping, factories, launch date, inventory management, celebrity endorsements, validation, growth, people operations, expertise, strengths and weaknesses, guardrails, nuances, scaling, D to C business, influencers, wholesale, intentional messaging, profitability, customer journey, collaborations, international markets, product releases, footwear industry, sustainable profitability, cash flow, inventory, finance, operations, logistics, supply chain, site ownership, data analysis, creative, beauty industry, Message, product development, material science, sustainability, luxury footwear, performance footwear, customer preferences, angel investor, Evergreen Fund, profitability, yield, supply chain management, big brands

🔑 7 Key Themes
  1. Opportunity cost of not taking advantage - Missed opportunities

  2. Shifting mindset on funding sources - Value-aligned partners

  3. Importance of people operations - Building a successful brand

  4. Focus on learning and constant iteration - Continuous improvement

  5. International markets as profitable growth opportunities - Global expansion

  6. Control over cash flow and inventory - Favorable terms

  7. Building a unique and sustainable supply chain - Quality production and sourcing

📚 Timestamped overview

04:01 The person started in finance, focused on healthcare, then fell in love with consumer brands and started building brands themselves. They eventually became an operator in True Botanicals.

06:46 An angel investor supported my brand with a focus on longevity and community. Their unique agreement converts when we hit profitability rather than raising more money. It's a gift to see everything come together.

09:25 This text discusses the growth of a botanical products brand, the importance of relationships with celebrities, the evolution of the customer journey, and the benefits of both direct and wholesale channels.

15:01 Initially, I handled finance and operations for the company, then expanded to site ownership and people operations. I felt a creative piece was missing and found my passion in footwear.

20:24 The importance of people in building and growing a brand, the challenges of finding the right fit, the complexity of people operations, staying curious and adaptable, and the similarities in scaling a brand at different sizes.

23:33 Supply chain similarities and challenges across different industries, despite varying scales and product prices. The importance of sourcing and production quality, as well as working with suppliers and maintaining checks and balances.

29:04 The author initially set out to create the best slide, not realizing it would become the brand Message. They went through internal struggles and conducted extensive research on materials and customer preferences. They bridged the gap between luxury and performance sandals by working with experts who focused on design and mechanics. Through interviews and validation, they gained the conviction to pursue their vision.

37:26 The writer discusses their production process in Porto, Portugal and the challenges they faced with suppliers. They emphasize the importance of sourcing materials locally and the need for innovation in the footwear industry. They also mention their launch date, packaging optimization, and positive customer feedback. The writer believes there is a market gap for their product and highlights the success of their marketing efforts.

42:48 The speaker discusses their current situation and the need for more funding to achieve profitability. They mention their background and desire to build a profitable brand with the help of value-aligned partners. They express a new perspective on funding and the importance of taking advantage of market opportunities.

48:17 The person has high expectations for their brand's growth and profitability, with plans for collaborations, international expansion, and investing strategically. They aim to achieve sustainable profitability and maintain control of their business's destiny in the next 12-18 months. Cash flow is important, and they want to avoid tying up money in inventory.

51:59 Excited for brand growth, where to find more info?

📚 Timestamped overview

04:01 Switched from finance to brand building, entrepreneurship.

06:46 Angel investor supports my long-term brand.

09:25 Botanicals brand had successful early growth and partnerships.

15:01 From finance to brand ownership in footwear.

20:24 People are key to business success.

23:33 Supply chain: beauty, food. Different, similar. Problem-solving, quality, production, suppliers, checks, balances. Challenges, scale, learnings, big brands, billion-dollar. Far removed, direct reports.

29:04 Building the best slide and bridging a market gap

37:26 Footwear production in Porto, Portugal with local materials.

42:48 Opportunity cost, profit, angel investor, more flexibility.

48:17 High expectations, growth, control, intelligent investment

51:59 Excited to see brand evolve, social media details?

❇️ Key topics and bullets
  • Introduction to Meghan Higney and her current situation

  • Shifting mindset on funding sources for her ventures

  • Meghan's background in finance and transition to consumer products

  • Exploring different fund formats and entering the e-commerce world

  • Joining True Botanicals and transitioning from investor to operator

  • Producing products in Porto, Portugal and considering environmental impact

  • Challenges faced in prototyping and manufacturing

  • Strategic inventory management and utilizing celebrity endorsements

  • Importance of people operations and building the right team

  • Staying curious and seeking expertise for success

  • Understanding strengths and weaknesses and focusing energy accordingly

  • Importance of having guardrails while allowing flexibility and creativity

  • Meghan's experience with Botanicals and their successful branding strategies

  • Navigating the landscape of online channels and attribution

  • The value of wholesale partnerships in customer discovery and engagement

  • Importance of intentional messaging and building customer relationships

  • Expectations for Meghan's brand and goals for revenue and funding

  • Collaboration opportunities with celebrities and expanding into international markets

  • Upcoming product releases and establishing long-term presence in footwear industry

  • Focus on achieving sustainable profitability and strategic channel investments

  • The speaker's multifaceted responsibilities and journey to passion for creativity

  • Decision to pursue footwear and message, drawing from previous experience

  • Focus on perfecting the product before considering branding

  • Research on material science and sustainability for responsible production

  • Bridging the gap between luxury and performance footwear with expert input

  • Validation of consumer preferences through interviews

  • Role of angel investor and the evergreen focus on long-term growth

  • Unique operating agreement focusing on profitability and potential yield

  • Appreciation for the pieces coming together as a gift

  • Insights into supply chains in the beauty and food industries

  • Importance of sourcing and working with suppliers for quality production

  • Challenges in managing supply chains at different business scales

✏️ Custom Newsletter

Subject: New podcast episode alert: Unveiling the keys to building a flourishing brand 🎙️

Hey there, amazing podcast fans!

We're back with another captivating episode of the DTC POD that is sure to leave you feeling inspired and ready to tackle your entrepreneurial dreams head-on. In this episode, our hosts Blaine Bolus and Ramon Berrios sit down with the incredible Megan Higney, a seasoned founder and a true mastermind behind some exciting brands.

Now, let's dive right in and uncover the key takeaways from this power-packed conversation:

🔑 Key #1: Embrace opportunities: Megan shares her experiences of facing the opportunity cost of not taking advantage of certain opportunities. Learn how she shifted her mindset and took strategic steps forward to maximize her brand's potential.

🔑 Key #2: Building a team: Discover the importance of people operations and how assembling the right team can make all the difference. Megan shares the ups and downs of finding the right fit and how it impacted her brand's success.

🔑 Key #3: Wholesale vs. direct-to-consumer: Get insights into the invaluable benefits of strategic collaborations and the profitability of diversifying your sales channels. Find out how Megan navigated the changing landscape of online channels and made crucial business decisions for her brand, Message.

🔑 Key #4: The power of messaging: Explore Megan's journey of finding her passion for building a brand through footwear and message. Uncover how she uses intentional messaging and customer relationships to create a lasting impact.

🔑 Key #5: Sustainable growth: Find out how Megan strategically manages inventory, plans for future releases, and aims to achieve sustainable profitability in the next year.

And here's a fun fact from the episode: Did you know that Megan's journey in the beauty industry began with a desire to build the best slide she had ever worn? Talk about a visionary pursuit that led to creating an entire brand!

That's it for our episode recap, but there's so much more to uncover when you listen to the full conversation on DTC POD. So grab your favorite beverage, slip on your comfiest shoes, and tune in to this must-listen episode.

Before we sign off, don't forget to take action! Head over to our podcast episode page and let us know your biggest takeaway from this episode. We love hearing from you and can't wait to engage with our fantastic community.

Stay tuned for more captivating conversations, brilliant insights, and inspiring stories on the DTC POD!

Happy listening,
[Your Name]

🐦 Business Lesson Tweet Thread

🔥THREAD ALERT: Best practices for DTC brand operators!🔥

1/ 😎 Opportunity cost is inevitable in business, but don't miss out on potential by shying away from seizing the right opportunities. Be selective, but keep an eye on the prize. #DTC #entrepreneurship

2/ 💰 Funding is crucial, but think beyond traditional VC. Family offices & value-aligned partners can be game-changers. Align your vision with the right partners for sustainable success. #funding #partnerships

3/ 🌱 Growth means attracting the right people and letting go of those who no longer fit. Prioritize people ops to shape your brand's success. #peopleoperations #success

4/ 🎯 Focus on your strengths and seek expertise to fill the gaps. Your time and energy are precious, so allocate them wisely. #expertise #focus

5/ 🚧 Build guardrails in your operations, but leave room for flexibility and creativity. Embrace the nuances of business and adapt as needed. #flexibility #creativity

6/ 🌍 Consider the environmental impact in your supply chain. Think locally first and build networks with responsible suppliers. Every step counts in being eco-conscious. #sustainability #supplychain

7/ 👥 Branding is built on relationships, so prioritize intentional messaging and connecting with customers. Wholesale and direct strategies can work hand-in-hand to maximize success. #branding #customers

8/ 🌟 Aim high and set ambitious goals. A single funding round might be all it takes to propel your brand to new heights. Dream big, but stay strategic. #goals #strategicthinking

9/ 🌍 Expand internationally to tap into new markets and boost profitability. The world is ready for your brand! 🌎 #internationalgrowth

10/ 🔥 Stay curious and never cease to learn and iterate. Constant evolution is key to long-term success. #learning #evolution

11/ 🚀 Take control of your brand's destiny. Focus on growth, profitability, and favorable terms. Your journey awaits, so make it count! #branddestiny #growth

12/ 🎉 Embrace the gift of building something extraordinary. Stay passionate, be resilient, and watch as the pieces come together beautifully. 🎁 #entrepreneurship #passion

13/ 🌟 Remember, your supply chain is the backbone of your brand. Nurture it, learn from experts, and establish strong networks. Success starts with responsible production. #supplychain #responsibleproduction

14/ 🌱 Big or small, supply chain challenges are present. Scale wisely and adapt lessons from seasoned entrepreneurs. We're all in this together. 💪 #entrepreneurcommunity #scaling

15/ 🎯 That's a wrap on our DTC best practices! We hope these nuggets of wisdom help you navigate the exciting world of direct-to-consumer brands. Keep innovating and pushing the boundaries! 🚀💥 #DTCbrands #innovation

🙌🏼 Stay tuned for more #entrepreneurship insights from the DTC POD! Keep grinding, dreaming, and building remarkable businesses. 💪🏼💼 #podcasts #businessgrowth

🎓 Lessons Learned
  1. "Opportunity Cost vs. Capital Investment"

    • Recognize the need for more resources to optimize opportunities, and explore non-traditional funding sources.

  2. "Career Transitions: Finance to CPG"

    • How a finance background can help in understanding consumer product goods and brand-building.

  3. "Building with Environmental Consciousness"

    • Prioritize eco-friendly production, considering the environmental impact of shipping materials and sourcing locally.

  4. "Perfectionism vs. Progress in Product Development"

    • Accept imperfections, make necessary tweaks along the way, and focus on progress rather than perfection.

  5. "The Human Element of Brand Building"

    • Invest in people operations, acknowledge changing team dynamics during growth, and prioritize team expertise for success.

  6. "Redefining Growth: Wholesale and Direct Strategies"

    • Develop a dual approach, incorporating both wholesale and direct strategies, to enhance customer engagement and profitability.

  7. "Celebrity Influence in Brand Promotion"

    • Leverage collaborations with influential personalities for brand promotion and market traction.

  8. "Sustainable Profitability Through International Expansion"

    • Look at international markets for business growth and aim for sustainable profitability.

  9. "Creativity, Idea Generation and Leadership"

    • Unleash your passion for the creative aspect of business; generate ideas and lead creatively.

  10. "Consumer-centric Product Development"

    • Conduct thorough consumer research, understand buying habits and preferences, and build products that answer these needs.

💎 Maxims
  1. Always be open to exploring and taking advantage of new opportunities. The cost of missed opportunities can be substantial.

  2. Being selective about funding is a strategic move that can benefit businesses in the long-run.

  3. Never be afraid to shift your mindset and consider new, unconventional methods when the traditional ones aren't delivering.

  4. Believe in your brand and push forward, regardless of the challenges you face. Success often comes to those who persevere.

  5. Never let societal barriers dissuade you from seeking passion in your field of work. Have the courage to be the 'only one' in the room if necessary.

  6. Don't view perfectionism as a necessity, but a hindrance to progress. Accept that the final product may not always match your initial vision.

  7. Prioritize people operations when building a brand – it's all about the people.

  8. Stay curious, seek expertise, and understand your strengths and weaknesses.

  9. Business is not black and white – pay attention to the nuances and subtleties.

  10. A ‘direct to consumer’ strategy paired with a strategic wholesale approach can be extremely beneficial.

  11. Establish clear but flexible guardrails allowing for creativity.

  12. Intentional messaging and building customer relationships should be a priority.

  13. Stay focused, and dream big – high expectations and goals can drive progress.

  14. Look for gaps in the market and be ready to fill them when the opportunity arises.

  15. Consider collaborations and partnerships to extend your reach and find new audiences.

  16. Believe in the benefits of being an international brand.

  17. Learning and iteration should be constant, regardless of the stage of your business.

  18. Strategic risk-taking is key to growth. Be ready to modify your business model when needed.

  19. Sustainability and environmental impact should be key considerations when sourcing materials.

  20. Embrace and learn from the journey, regardless of its challenges and unexpected turns. It's all part of the process.

🌟 3 Fun Facts
  1. Meghan Higney, the guest speaker, produces her footwear brand's products in Porto, Portugal, maximizing the close proximity of materials within a 40-kilometer radius, reducing environmental impact.

  2. Despite having a strong background in finance and health care, Meghan discovered a love for brand building and consumer packaged goods, leading to her venture into the e-commerce world and creation of her own styling brand and footwear brand 'Message'.

  3. Meghan's previous role with True Botanicals saw her working closely with makeup artists and celebrities for product promotions, a strategy that significantly fueled the company’s growth.

🎤 Voiceover Script

"In this fascinating discussion with Meghan Higney, we unravel her journey from finance to the CEO of a sustainable footwear brand. Discover the power of shifting paradigms on fundraising, staying resilient amidst adversity, and remaining authentically devoted to sustainable practices. She underscores the importance of people operations while highlighting the role of continuous learning and persistent curiosity in business success. This is an episode that reaffirms the role of brand, product, and people in creating powerful, sustainable businesses."

📓 Blog Post

Title: Prevailing Over Challenges: The Journey of Meghan Higney and Message

Subheader: A View from the Top: An Interview with Meghan Higney on Brand Building and Growth

From Finance to Fashion

Meghan Higney talks about transitioning from a career predominantly focused on banking, private equity in healthcare to brand building in consumer packaged goods. Meghan initially resisted entering markets where women were few, but soon developed a deep passion for brand building during her time in healthcare.

Exploring the World of E-commerce

In a bid to better serve founders reluctant to sell a chunk of their businesses, Meghan began exploring various fund formats. This new venture led to establishing her styling brand, and increased exposure in the e-commerce world.

Growth Challenges and Key Strategies

Aside from her finance career, Meghan's experiences with True Botanicals and Message have driven home the importance of people operations in business growth. As businesses scale, the need to recognize which individuals are no longer the right fit becomes more important. This, alongside acknowledging your strengths and shortcomings, establishing manageable expectations, and maintaining flexibility and creativity are crucial to growth.

A Brand Meets the Market

Higney fondly recalls her experiences with Botanicals, particularly the company’s keen focus on building a direct brand and capitalizing on influencer and celebrity endorsements to promote their products. This strategy played a key role in the remarkable growth enjoyed by the brand.

The Art Of Branding and The Pursuit Of Vision

Turning her vision into reality wasn’t smooth sailing. Meghan faced several rounds of prototyping, constant pushback from factories unaccustomed to innovation, and struggles with perfectionism. Nonetheless, she was committed to building a product that addressed a gap in the market requires. Meghan emphasizes that this is a challenge worth undertaking and her drive to make the best product took precedence over branding.

The Role Of Angel Investors

Her strong ecosystem of evergreen founders and her angel investor's understanding and support towards building long-lasting brands, played an essential role in her journey with Message. They created a unique operating structure for Message, focusing on profitability and potential yield. Meghan considers their coming together as a blessing.

Supply Chains in Beauty and Footwear Industries

She compares and contrasts the beauty and footwear industries. Meghan discusses the importance of sourcing quality materials, fostering strong relationships with suppliers, and mitigating supply chain challenges. Challenges, she emphasizes, exist regardless of the scale and price point of the product.

Wrap-up:

In sum, Meghan Higney's journey offers insights into brand building, growth, and the power of resilience in entrepreneurship. From establishing her brand Message to dealing with early challenges and celebrating growth, Meghan's story is that of determination, vision, and relentless pursuit of opportunities. She continues to inspire future entrepreneurs through her journey.

🔘 Best Practices Guide

When building a brand, consider the following key strategies: Focus on understanding your strengths and limitations, staying curious, seeking expertise, and retaining flexibility to continually grow and adapt. Explore different funding sources such as angel investors, family offices, or value-aligned partners to capitalize on market opportunities. Remember growth might mean reshuffling team roles for the best fit. Prioritize people operations and nurture strong, intentional customer relationships. Manage inventory strategically and remain adaptable to market changes. Use a combination of wholesale and direct strategies for maximizing profitability and customer interaction. Stay conscious of environmental impact, and ensure sustainable sourcing. Finally, keep iterating, learning, and growing, with a focus on long-term growth rather than immediate liquidity.

🎆 Social Carousel: Do's/Don'ts
  1. Cover slide: "10 Essential Brand Building Insights from Meghan Higney"

  2. "Explore Alternatives": Embrace different fund formats or funding sources to better support growth.

  3. "Embrace Imperfection": Be ready to adapt and tweak along the way, not everything will be perfect.

  4. "Prioritize People": People operations should be at the heart of your brand building strategy.

  5. "Stay Curious": Continue learning and seeking expertise to boost your brand’s success.

  6. "Find Balance": Consider a combination of wholesale and direct strategies for profitability.

  7. "Set High Goals": Strive to consistently raise the bar, aim for sizeable revenue targets.

  8. "Go Global": International markets can aid significantly in business growth.

  9. "Emphasize Sustainability": Focus on responsibly sourcing materials for a more sustainable brand.

  10. "Constant Learning": There is always room for growth and improvement.

  11. "Focused Growth": In the long run, ensure the business sees growth and gains control over its destiny.

DTC Pod Linkedin

@Meghan Higney brings her finance acumen and love for brand building to @Message, setting her sights on revolutionizing the footwear industry.
Join @blaine and @Ramon Berrios on this week’s DTC Pod episode, where Meghan discusses the shift from banking and private equity to creating consumer packaged goods with a purpose. Meghan’s journey through the e-commerce space led her to operate @True Botanicals before turning her passion to @Message.
In our conversation, Meghan reveals how bringing on the right team, pivoting funding strategies, and embracing the challenges of product development were pivotal in navigating her current venture. Discover how Message is crafting a direct-to-consumer brand that balances profitability with authenticity and sustainability.
Get the scoop on her philosophies on business scaling, the instrumental role of people operations, and why staying nimble and open to learning is critical for brand success.
Tune in for insights into brand growth, industry pivots, and navigating international markets.
Full episode here: [Spotify Link]
#dtcpod #branding #sustainability #businessgrowth #footwearindustry #consumerproducts #ecommerce #venturecapital #teamdevelopment

Interview Breakdown

In this episode, join us as Meghan Higney shares her inspiring journey from finance expert to branding maven in the competitive world of consumer packaged goods. Discover how a pivot in her career led her to shape a brand destined for obvious success, overcoming challenges, and driving growth with strategy and heart.

Today, we'll cover:

  • Meghan's unique path from finance to founding a consumer brand, and how her background shapes her approach to business.

  • The strategic shift in funding sources towards family offices and value-aligned partners to fuel growth initiatives and team expansion.

  • The pivotal role of environmental considerations in product development and production in Porto, Portugal.

  • The evolution of Meghan's insights on building a successful brand, from embracing flexibility to prioritizing people operations.

  • Insights into the development of Message, the speaker's footwear brand, emphasizing the blend of luxury, performance, and sustainability.

🎠 Social Carousel

Cover Slide:
"10 Essential Insights Every Founder Should Know"

Slide 1:
Title: Opportunity Costs
Explanation: Weigh missed opportunities against current strategic choices.

Slide 2:
Title: Selective Funding
Explanation: Carefully choose investors that align with your company's vision and goals.

Slide 3:
Title: Team Expansion
Explanation: Recognize when to scale your resources to fuel company initiatives and growth.

Slide 4:
Title: Brand Building
Explanation: Embrace the challenge of creating a consumer product with passion and resilience.

Slide 5:
Title: Letting Go
Explanation: Release perfectionism to adapt and thrive in product development.

Slide 6:
Title: People Power
Explanation: Invest in the right team; growth may mean outgrowing early hires.

Slide 7:
Title: Wisdom Over Perfection
Explanation: Stay curious, seek expertise, and play to your strengths.

Slide 8:
Title: Flexibility Wins
Explanation: Set guidelines that permit creativity and necessary pivots.

Slide 9:
Title: Intentional Growth
Explanation: Combine wholesale with direct-to-consumer strategies for balanced expansion.

Slide 10:
Title: Sustainable Profit
Explanation: Focus on efficiency, targeted investments, and operational control for profitability.

CTA Slide:
"Ready to Elevate Your Brand? Join us at DTC POD for insights and stories from industry leaders just like Meghan Higney. Subscribe now!"

One Off Tweets

Tweet 1
Taking the road less traveled has led me to value-aligned partnerships over traditional venture capital. It's about fueling growth on our own terms and charting a path that respects our brand vision.

Tweet 2
Sometimes, you must let go of perfection to make real progress. Embrace the tweaks and adjustments - it's all part of getting your product to market and closing the gap in consumer demand.

Tweet 3
Commitment to environmental sustainability isn’t just about the end product. It’s the conscious choice of local sourcing and minimizing our footprint every step of the way.

Tweet 4
Stitching together expertise in finance with the flair of brand building, my journey is a testament to the magic that happens at the intersection of different worlds.

Tweet 5
Growth can outpace even the most valued team members. It's a tough part of scaling a brand, but aligning skills with company phases is crucial for sustained success.

Tweet 6
Acknowledgment and adaptation are key. Online channels shift rapidly, and your strategy should too. Stay agile to keep your brand alive and thriving.

Tweet 7
There's power in direct relationships with customers, but don't overlook the role of wholesale in brand discovery. It's about finding the right mix to maximize your brand’s reach.

Tweet 8
Aiming for sustainable profitability over short-term wins may not be mainstream, but that's the path to crafting a brand legacy that endures.

Tweet 9
You don’t craft a standout brand overnight. It's forged through continuous learning, iteration, and keeping a pulse on the nuances of business.

Tweet 10
Own your strengths and fill the gaps with expertise. Building a lasting brand is about balancing your vision with practical input, leading to innovation that resonates.

Twitter Post 1

This 1 practice in footwear has roots that might surprise you.
Chemistry meeting craftsmanship
Interviews on foot preferences and frustrations informed the design of Message's slides, blending luxury and performance inspired by material science research – much like the alchemy of old, where art meets science in unexpected ways.

Mindsets

If you're keen on enhancing your approach to business investment and growth, consider these pivotal mindset shifts that can guide your journey:

💭 Reevaluate your stance on capital acquisition by shifting from a conventional venture capital mindset to one that embraces family offices and value-aligned partners. By focusing on shared values and long-term relationship-building, you can create a mutual vision for growth that aligns with your brand's roadmap.

💭 Embrace the role of adaptability in leadership. Rather than clinging to the same strategies and team compositions, be open to change as your brand scales. Recognize when shifts in personnel and approaches are necessary to further your company's objectives, and prioritize people operations as a key component of your brand's development.

💭 Pursue a balance between intuition and informed decision-making. While intuition plays an essential role in business, combining it with a deep understanding of your strengths, weaknesses, and operational details can lead to more targeted and strategic actions. Embrace the nuances of business and allow yourself the flexibility to iterate and evolve your methods and products.

For those looking to dive deeper into these concepts and how they can be applied to building a successful brand, tune into our latest episode of DTC POD with Meghan Higney. Discover firsthand how embracing these shifts can contribute to achieving sustainable profitability and control over your brand's future.

Tactics

Maximizing business growth can feel like navigating a maze sometimes, but here are some strategies you might not have considered that can truly elevate your operations:

💭 Embrace selective funding to maintain your business's core values. Much like our guest Meghan Highney, consider seeking capital from family offices and value-aligned partners. This approach can support your brand in retaining its message and mission, as alignment with investors who understand the long-term vision can prove invaluable.

💭 Diversify your market strategies thoughtfully. While a direct-to-consumer (D2C) focus has its perks, the insights from Meghan reveal the underestimated power of a hybrid model. Integrate wholesale approaches to enhance customer discovery and engagement – think of it as casting a wider yet strategic net to capture a broader audience.

💭 Prioritize people operations as much as sales and marketing. Growth isn't just about numbers – it's about the people driving those numbers. Invest in your team dynamics and ensure that as you scale, you adapt roles and responsibilities to fit the evolving needs of your organization. The right people in the right positions can be the catalyst your brand needs.

💭 Constant adaptation is your new best friend. In the ever-changing landscape of business, staying still isn't an option. Learn from Meghan's footwear industry launch: revising your product post-launch and responding to feedback quickly can be crucial in establishing market presence. Embracing feedback and being flexible enough to iterate can create a resilient and customer-focused business model.

💭 Leverage your brand's narrative as a unique asset. Storytelling isn't just for books – it's a potent business tool. Craft an intentional messaging strategy that connects with customers through relatability and authenticity. Remember, people are drawn to brands that they feel understand their needs and values. Authentic narratives can build loyal communities around your business.

Injecting these strategies into your business isn't just about doing something new; it's about integrating insights from successful industry pivots and weaving them into the fabric of your business structure for sustainable growth and an enriched customer journey.

In Depth Thread

Overrated: Bragging about industry disruptors.

The rapid-paced world of tech often gets blinded by the next 'big thing.' Save your breath.

Underrated: Focused vision.

Here's how we leveraged this strategy to secure vital funding for our latest venture:

The One-Page Wonder

Everything essential on a single sheet.

  1. Vision Statement

  2. Current Resources

  3. Key Objectives

  4. Strategic Partnerships

  5. Notable Achievements

Can't capture their interest instantly? Time to simplify.

The Quintessential Quintet

The top five facts investors must know:

  1. User Growth Rate

  2. Revenue Streams

  3. Market Position

  4. Unique Offerings

  5. Customer Satisfaction Metrics

Keep it at the forefront.

Market Snapshot

Investors drown in market analysis. Distill the essence instead.

Hit them with a quick snapshot of:

  • Market size

  • Growth trajectory

  • Competitive landscape

  • Emerging trends

  • Market needs

Five bullets, that's the mark.

Motto Magic

Plain and simple—your brand in one line:

“We craft unrivaled experiences in digital storytelling.”

Design a tagline that resonates and sticks.

Dialect Dominance

“We ignite digital engagements.”

Craft phrases that define your market approach.

Funding Flow

What happens post-investment?

Sketch a straightforward roadmap.

Investment Insight

Present your conditions clearly.

Show them why you're worth their time, energy, and capital.

Visual Validation

Charts and graphs showcasing your user engagement and growth trends.

A picture says a thousand words—make sure yours speak of success.

Core Crew

People drive your business.

Introduce the team driving the vision forward.

Build trust through team strength.

Goldman Sachs's 3 P's:

  • Purpose, progression, and potential

  • Philosophy, process, and payoff

Craft your P's into a compelling narrative that piques investor interest.

New Idea

Idea #2: Value-Aligned Growth

Fostering a brand that resonates with core values can lead to sustainable and meaningful growth. Strategies to achieve value-aligned growth include:

  1. Selective Capital Acquisition: Meghan Higney talks about receiving funding from an angel investor and the importance of being selective in obtaining additional capital. This approach ensures that the incoming resources align with the brand’s values and long-term vision.

  2. Choosing the Right Teams and Partners: As the brand scales, Meghan emphasizes the crucial role of bringing on key team members and partners that share the brand’s ethos. This alignment is key to maintaining the integrity of the brand as it grows.

  3. Intentional Messaging and Relationships: Meghan underscores the importance of intentional messaging to build relationships with customers. This commitment to communication and connection is central to fostering a loyal customer base that believes in the brand and its values.

Tweet thread on learnings

Tweet 1:
Diving into the wisdom of Meghan Higney, founder of Message, on DTC POD was a revelation in strategic growth and resilience in the world of CPGs. Here are my pivotal insights from a career that spans finance to innovative e-commerce: 👇

Tweet 2:

  1. 🚀 Shifting Views on Funding

Initially cautious about diluting control, Meghan learned the need for resources to light up new initiatives. Embracing funding from aligned partners proved crucial to her strategic maneuvering and growth trajectory.

Tweet 3:

  1. 📦 Lessons in Sustainability & Supply Chains

From her products' manufacture in Porto to working with suppliers, Meghan emphasized eco-conscious practices. This approach serves as a beacon for new businesses aiming to minimize environmental impact.

Tweet 4:

  1. 🧠 Brand Building Wisdom

Meghan unmasked the truth that businesses are built on people, not just products. Her approach shifted to prioritize people operations, aligning with the ethos that the right team is vital in sculpting a successful venture.

Tweet 5:

  1. 🔄 The Value of Adaptability and Learning

Whether it was industry nuances or wholesale strategies, Meghan's journey underlined the essence of staying agile. She demonstrated that learning and iterating are pivotal gears in the machine of a burgeoning brand.

Tweet 6:

  1. 🌟 Leveraging Influencers

With a background in Botanicals, Meghan grasped the indispensable role of influencers early on. Their integration into marketing strategies propelled visibility and credibility, fueling growth at astonishing rates.

Tweet 7:

  1. 🛣️ Path to Profitability and Forecasting

Targets are set ambitiously, with Meghan envisioning revenues upwards of $4-5M. Strategic investment, influenced by her finance acumen, is being channeled to optimize channels and establish a profitable runway.

Tweet 8:

  1. 👡 The Unexpected Journey to Footwear

In an industry shift from beauty to footwear, Meghan's narrative is not just about creating a product but crafting a brand with a soul. Message is a testament to passion's power in conceptualizing a product that speaks to the market's desires.

Tweet 9:

  1. 😇 The Angel Investor Connection

Support takes shape in many forms, and for Meghan, an angel investor with shared vision fosters growth. This partnership echoes the long-term mindset needed to nurture steadfast brands that are built to last beyond the initial hype.

Meg and the Message brand exemplify how to navigate the tides of consumer markets. From finance to footwear, the takeaway is clear: growth demands a blend of grit, adaptiveness, and an unwavering focus on impactful relationships. #DTC #BrandBuilding #EcommerceSuccess 🌟

Future State, 6 reasons post

In just one year, I envision Message reaching 5 million in revenue, carving out a significant niche in the competitive footwear industry. Previously, as someone deeply ingrained in finance and resistant to diving into consumer products, I've experienced the challenges and triumphs of transitioning from an investor to an operational role in a brand I believe in. The future is brighter, with Message positioned as a leader in sustainable, luxury footwear, exhibiting solid international presence and innovative product launches.

Previous State:

  • Limited resources hindering the initiation of key initiatives and recruitment of crucial team members

  • Conventional venture capital sought, with a reluctance to involve family offices and aligned partners

  • Brand at its infancy, grappling with environmental impacts and production challenges

  • Reliance on perfecting the product without a strategic focus on the broader branding and growth initiatives

  • An exclusive direct-to-consumer approach that restricts market reach and potential customer discovery channels

Aspired Future:

  • A flourishing brand recognized for seamlessly blending sustainability with luxury footwear

  • A robust international distribution network amplifying brand presence and profitability across borders

  • Creative partnerships and endorsements significantly elevating brand visibility

  • A diverse funding base including family offices and value-aligned partners, fueling sustainable growth

  • A strategic combination of wholesale and direct-to-consumer approaches enhancing the customer journey and brand profitability

Here are my 6 recommendations to achieve this even better future:

  1. Build strategic partnerships with influencers and celebrities to amplify brand awareness and underscore Message's unique brand story.

  2. Expand internationally by securing distributors in key markets and adapting the brand messaging to resonate with a global audience.

  3. Employ a hybrid business model combining direct-to-consumer sales with a selective wholesale approach, allowing customers multiple touchpoints to discover and engage with the brand.

  4. Continually invest in product innovation, focusing on sustainability and comfort to distinguish Message in the market and drive repeat customer engagement.

  5. Concentrate on people operations, ensuring the right talent is in place to foster a culture of growth, adaptability, and continuous improvement.

  6. Leverage data analysis and customer feedback loops to refine the product offering, marketing strategies, and operational efficiencies.

Message has the potential to redefine industry standards and become a paradigm of successful sustainable luxury brands. With targeted funding, strategic collaborations, and an unwavering commitment to product excellence and brand integrity, Message is poised to soar to new heights.

P.S.

What strategies do you think are crucial for a brand like Message to achieve sustainable profitability?

Do you see value in brands transitioning towards a more balanced approach between wholesale and direct-to-consumer channels?

About the Episode

In the insightful dialogue with Meghan Higney on the DTC POD, our guest shared her journey and the strategic pivot in raising capital for her brand. Reflecting on her initial approach of solely relying on angel investors, Higney highlighted the subsequent realization that to ignite new initiatives and expand her team, a more resource-rich foundation was imperative. Shifting her perspective, Higney is now considering partnering with family offices and value-aligned establishments, a move that departs from the traditional venture capitalist route. She emphasized that these partnerships are pivotal, offering not only financial backing but also aligning with the brand's ethos and long-term vision.

Amidst their brand development chronicle, Higney described the meticulous grinding through multiple rounds of product prototyping, navigating initial resistance from factories not inclined towards innovation. Setting a determined launch date, the brand was sculpted through persistent tweaks and improvements, teaching Higney the lesson of balancing the quest for perfection with practicality. Additionally, the strategic leveraging of inventory and careful use of air shipments to accommodate celebrity endorsements and early PR feats stood out as insightful maneuvers that fueled the product's favorable reception, highlighting a clear market demand for the birth of a new option in the market.

Higney delved into the people-centric approach that she believes is elemental in erecting a thriving brand. As a brand evolves, it's crucial to acknowledge that individuals who were pivotal in its nascency might not fit into its expansion phase. Emphasizing the cruciality of people operations and the prioritization of collective expertise over solitary prowess, Higney maintained that this would facilitate flexibility and creativity within a structured business environment. Her narrative reinforced that there is a delicate balance between staying grounded in proven systems and adapting to the rapid pace of change in the business landscape.

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