1. Preventing Burnout and Supporting Whole Patient Care in Healthcare Practice

2. Integrating Mental Health Resources and Mindfulness for Better Healthcare Outcomes

3. Building Provider Wellness and Patient Support Systems in Clinical Practice

4. Practical Tools for Healthcare Providers to Prevent Burnout and Enhance Patient Care

5. Bridging the Gap: Mental Health, Recovery, and Performance in Modern Healthcare

6. Accessible Resources and Referral Strategies for Mindful Healthcare Practitioners

7. Managing Burnout: Self-Care, Mindfulness, and Referrals in Medical Practice

8. The Role of Human Connection and AI in Mental Health and Performance Care

9. Creating Sustainable Practices: Provider Self-Care and Patient-Centered Support

10. Rethinking Burnout Prevention and Mental Health Referral in Healthcare Settings

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Welcome back to the FAKTR Podcast! In this episode, we conclude our insightful three-part series with Dr. Carolina Chander, a licensed psychologist and certified mental performance consultant specializing in sport and performance psychology. Today, we dive into the practical side of care—exploring how healthcare providers can identify when a patient needs support beyond the physical, find and build relationships with trusted mental health resources, and empower patients with accessible options when one-on-one therapy isn’t financially feasible. We’ll cover strategies for burnout prevention, daily rituals for self-care, and the importance of staying curious about your own well-being and that of your patients. Dr. Chander also shares her perspective on the role of AI in mental health, why it can be a helpful tool for resources but can’t replace the human connections at the core of healing. Whether you’re a seasoned clinician or new to practice, this episode is packed with thoughtful, actionable takeaways to help you support the whole human behind the injury—without burning out in the process. Let’s dive in!

Comprehensive Sequence of Topics Covered in the Episode

1. Introduction to the Episode and Series Overview

• Purpose of The FAKTR Podcast (00:00:02)

• Target audience: healthcare providers, clinicians, recent graduates, and those scaling practices (00:00:12)

• Bridging the gap between rehab, performance, and clinical practice (00:01:15)

2. Recap of Conversation Series with Dr. Carolina Chander

• Focus on the "whole human" behind the athlete (00:01:37)

• Discussions on identity, mental health, pain, recovery, burnout, agency, and communication in care (00:01:37)

3. Transition Into Practical Resources and Referral Pathways

• Practical guidance for providers recognizing patients' mental health needs that go beyond physical care (00:02:03)

• Where to find mental health and performance psychology providers (00:02:03)

• The importance of building relationships with local mental health providers (00:02:20)

• Overview of accessible alternatives: support groups, low-cost options, books, apps, and community resources (00:02:20)

• The role and limitations of AI in mental health and performance care (00:02:33)

4. Preventing Burnout as a Healthcare Provider

• Recognizing signs of burnout or underperformance in oneself (00:03:31)

• Importance of awareness and prevention vs. reaction (00:04:10)

• Implementing daily and weekly breaks, not just occasional vacations (00:04:29)

• Regular self-check-ins; setting daily non-negotiables (00:05:00)

• Building anticipation of relief throughout one's schedule (00:05:58)

5. The Science of Motivation and Fulfillment

• The brain’s need for novelty and anticipation (00:06:23)

• Importance of building small, positive anticipations into daily life (00:06:45)

• Encouraging patients to identify activities that "feed the soul" (00:07:08)

6. Mindfulness, Awareness, and Daily Rituals

• Practicing mindfulness and slowing down for awareness (00:07:27)

• Small rituals before starting the workday (00:07:53)

• The nervous system’s response to planned rest compared to constant stress (00:08:12)

7. Addressing Guilt Around Rest and Self-care

• Understanding the origin of guilt in taking breaks (00:09:29)

• The importance of scheduling rest and reflection (00:09:39)

• Individualizing rest to make it meaningful and effective (00:10:11)

• Noting physiological and behavioral benefits of scheduled rest (00:10:53)

8. Rituals for Emotional Reset After Patient Encounters

• Importance of rituals to process emotional residue after seeing patients (00:12:54)

• Giving oneself time and permission for solitude (such as silent drives) (00:13:36)

• Physical movement and changing body position between sessions (00:14:10)

• Flexible, evolving rituals tailored to current needs (00:15:04)

9. Mindfulness Practices for Non-Traditional Meditators

• Minimum effective dose: "5 minutes a day" of mindfulness (00:16:44)

• Research-backed benefits for physical and mental health (00:17:01)

• Incorporating mindfulness into movement or everyday activities (00:17:19)

• App recommendations (e.g., Healthy Minds/Human), YouTube resources (00:17:41)

• Emphasis on finding what works and committing to regularity (00:18:10)

10. Facilitating Patient Access to Mental Health Resources

• Provider recommendations for mental health referrals (00:19:27)

• Using directories like Psychology Today (00:19:39)

• Importance of building relationships with trusted providers ("vibes") (00:20:10)

• Directories for performance-specific mental health providers: APA Division 47, ASP, CMPC (00:20:46)

11. Licensing, Telehealth, and Provider Networks

• Treatment across state lines for team providers (00:21:51)

• PSYPACT credential for telehealth across 43 states (00:22:00)

12. Low-Cost and Accessible Mental Health Resources

• NAMI website and support groups (00:24:20)

• Hospital-based free/virtual groups (00:24:42)

• ERC (Eating Disorder Recovery Center) low-cost resources (00:24:57)

• Student clinician low-fee services (00:25:11)

• Facebook groups for local resources (00:25:44)

• Book recommendations: "Peak Performance," "Mindset," "Range," "The Mindful Athlete" (00:26:11)

• Encouraging open conversations about financial needs with providers (00:26:53)

13. The Impact of AI on Mental Health Care

• AI provides quick access to resources and provider recommendations (00:27:57)

• Limitations: AI cannot replace the unique value of human connection in therapy (00:28:24)

• The importance of the therapeutic relationship for meaningful, effective care (00:28:32)

• AI as a tool for administrative simplification but not for connection (00:29:17)

14. Key Takeaways for Providers

• Building relationships with mental health practitioners in the community (00:30:52)

• Getting curious with patients and exploring their subjective experiences, rather than making assumptions (00:31:21)

• Empowering patients through curiosity-driven questions (00:32:02)

15. Closing Reflections

• The significance of trust, connection, and understanding in healing (00:34:24)

• AI as a resource, not a replacement for human care in mental health (00:34:51)

• Actionable reminder: stay curious, listen, and dig deeper with patients (00:34:57)

16. Podcast Announcements and Further Learning Opportunities

• Visit factor-store.com for courses and resources (00:36:07)

• Information on live events, webinars, and supporting the podcast community (00:36:28)

On this episode, we explored the crucial intersection of mental health and performance in clinical care. Dr. Carolina Chander offered practical advice for healthcare providers on preventing burnout, building daily rituals, and tuning into both their own needs and their patients’. We discussed actionable ways providers can find and connect with mental health resources, make affordable options available, and leverage—but not rely on—AI. The big takeaway? Stay curious, ask better questions, and remember that human connection is the foundation of true healing and high performance.

🚀 Just wrapped the latest episode of the FAKTR Podcast, featuring an insightful close to our conversation with Dr. Carolina Shander, a specialist in sport and performance psychology. We explored practical strategies for supporting both patients and providers—beyond the physical care plan.

Healthcare isn't just about treating symptoms; it's about caring for the whole human. Here are my top 3 takeaways for clinicians, rehab professionals, and anyone passionate about elevating patient care:

🔑 Key Takeaways:

• Prioritize Sustainable Self-Care: Small, consistent moments of rest and mindfulness—not just long vacations—help prevent burnout and sustain high performance. Building in daily "non-negotiables" makes a bigger impact than you think. 04:10

• Connect & Collaborate: Develop relationships with mental health and performance providers in your area. Having trusted referral partners makes it easier to support patients who need care beyond your scope—and relieves you from carrying the whole load alone. 31:06

• Stay Curious and Ask Better Questions: When patients share pain or challenges, dig deeper—ask what that experience truly means to them. Curiosity builds trust and leads to more effective, individualized care. 32:02

Even as digital tools and AI evolve, nothing can replace the value of human connection in therapy and healthcare. Let’s keep raising the standard and supporting the whole patient—mind and body!

#FAKTRPodcast #Healthcare #MentalHealth #PerformancePsychology #PatientCare #BurnoutPrevention #Collaboration #Wellbeing

🧠 FAKTR Podcast Newsletter – Episode faktr133

Supporting the Whole Patient: Mental Health, Burnout Prevention & Practical Resources

Hey FAKTR Community,

This week, we wrap up our powerful 3-part series with Dr. Carolina Shander, a licensed psychologist and certified mental performance consultant. In our latest episode, we go beyond the clinic room to explore burnout prevention for providers, referral resources for patients, and how to nourish well-being—for yourself and those you care for.

🔥 Preventing Burnout: Tips for Providers

Dr. Shander shares practical self-care strategies:

• Recognize your own signs of thriving, surviving, and struggling 03:31.

• Schedule breaks that aren’t just about vacations: even 15 minutes of intentional downtime matters 04:29.

• Identify your 3 daily non-negotiables (Dr. Shander’s include movement, coffee, and a favorite snack) 05:37.

• Create rituals to reset after intense patient interactions—movement, silence, and awareness practices can make all the difference 12:54.

• Stay curious: regularly check in with yourself (“How am I doing?”) and give yourself permission to evolve your self-care toolkit 05:00.

🌱 Mindfulness for All (Even If You Hate Sitting Still)

Mindfulness doesn’t need to be silent meditation:

• Try mindful walking, cooking, or just savoring your morning coffee 17:19.

• 5 minutes a day of mindfulness practice can improve mental health and even aid physical recovery 16:44.

• Explore apps like Healthy Minds/Human or resources on YouTube for guided breathwork and meditation 17:41.

📚 Referral & Resource Guide

When your patient needs support beyond your expertise:

• For local mental health providers, start with Psychology Today, read bios, and reach out for connection 19:27.

• For sports & performance: check APA Division 47 or find Certified Mental Performance Consultants (CMPC) 20:53.

• Explore directories on the NAMI website for 24/7 support and group resources 24:20.

• Many hospitals offer free virtual support groups—search by city and topic 24:42.

• For those on a budget: look for student clinicians or reduced-fee counseling options in your area 25:49.

Books for Self-Help & Growth

• Peak Performance by Steve Magness et al.

• Mindset by Carol Dweck

• Range by David Epstein

• The Mindful Athlete by George Mumford 26:11

🤖 Can AI Help?

AI can be a helpful tool for finding resources and providers faster, but nothing replaces the human connection essential in therapy and healing 27:56.

🗝️ Dr. Shander’s Final Takeaway

Build relationships with trusted mental health practitioners in your area—so you’re ready before a crisis hits.

Most importantly, get curious about yourself and about each patient’s unique experience. Don’t assume you already know what pain, sadness, or burnout means to them 30:52.

Is this series helping you support your patients—or yourself—better? Forward this email to a colleague, coach, or friend. The FAKTR community grows stronger with your support.

For more resources, links, and our full event calendar, visit: faktr-store.com

Stay curious,
The FAKTR Podcast Team

P.S. Got a favorite resilience ritual or resource? Reply and let us know—we’ll feature the best ones in a future edition!

🧵 Healthcare Providers: Burnout, Boundaries, & Whole-Person Care — Practical Tips from Experts

1️⃣ Burnout is real—and it often sneaks up on the most driven among us. Many healthcare pros don't realize they're running on empty until performance or fulfillment drops off. Awareness is the first step toward prevention. 03:31

2️⃣ Ask yourself regularly:
• When am I at my best?
• When am I “just getting by”?
If your days start drifting toward ‘just enough,' it's time to hit pause and assess what you need. 03:44

3️⃣ Prevention beats recovery every time. Building in small, daily acts of self-care (not just the occasional vacation!) can make a world of difference. Even 15 minutes alone in your car before work, a daily favorite snack, or a brief walk can help sustain you. 04:29

4️⃣ Fulfillment and motivation aren't just about grand gestures. Your brain craves novelty and a little something to look forward to—small joys sprinkled throughout your week. 06:23

5️⃣ Struggling to schedule downtime without guilt? Try pre-planning it—put "me time" on your calendar like any other important appointment. This helps counteract the urge to fill your only gap with chores or more work. 09:29

6️⃣ “Rest isn’t just about doing nothing—it's about resetting your nervous system so you can fire on all cylinders,” notes Dr. Carolina Chander. Pay attention to what makes YOU feel replenished—experiment with movement, music, stillness, or other rituals. 10:29

7️⃣ Not a “sit in silence” person? Mindful movement counts! Try a brisk walk, cooking, or even just lying on the floor between sessions. Five minutes a day of mindfulness or meditation makes a measurable difference in mental health and healing outcomes. 16:44

8️⃣ Support your patients holistically—ask about their joys, rituals, and what “feeding their soul” looks like. These conversations break the pattern of treating only the physical injury and open doors to deeper care. 07:08

9️⃣ When you spot needs outside your scope, have a referral plan!
• Use tools like Psychology Today, APA Division 47, or the CMPC directory to find mental health & performance psychology pros in your area.
• Build actual relationships with these pros—so you’re not scrambling in a crisis. 19:27

🔟 For patients with financial barriers: Share resources like hospital-based groups, NAMI.org, Eating Disorder Recovery Center, and low-cost care from student clinicians. Help remove stigma around asking for sliding scale fees! 24:10

1️⃣1️⃣ AI and digital tools can get patients to resources—and even spark educational conversations. But nothing replaces the human connection in therapy and mental health care. Relationship > algorithm. 28:17

1️⃣2️⃣ The top tip? Stay curious. Don’t assume you know what “sad” means to your patient—ask them to paint you a picture. Each patient’s story and experience is unique. 31:26

🙌 Healthcare isn’t just protocols—it’s trust, connection, and curiosity. Get to know your patients AND yourself, and you’ll elevate care (and avoid burning out). #Healthcare #BurnoutPrevention #WholePersonCare #MentalHealth #ProviderLife

If you found this thread helpful, share with a colleague or provider! Let’s keep raising the standard of care together. 🔗

Discussion Questions

1. Dr. Karolina Shander emphasizes the importance of self-awareness and prevention in avoiding burnout. What specific strategies or daily "non-negotiables" can you integrate into your routine to support your own well-being as a provider? 04:10

2. The concept of building in small anticipations of relief throughout the day was discussed as essential for mental health. What are examples of "micro-breaks" or daily rewards that might work in your life or practice? 04:53

3. How does scheduling rest or "soul-nourishing" activities in advance help reduce feelings of guilt around self-care, especially for caregivers and high achievers? 09:29

4. Reflect on the idea of mindful transitions—such as pausing in the car before starting the workday or changing physical position between appointments. How could these brief rituals impact your readiness and resilience as a clinician? 14:10

5. Not everyone finds traditional meditation or breathwork helpful. What alternative forms of mindfulness or self-connection have you found effective, and how do you recommend these to patients with similar challenges? 17:19

6. When referring patients for mental health support, why is it vital to personally connect with and vet potential providers in your area, according to Dr. Karolina Shander? How can this relationship strengthen patient outcomes? 20:19, 31:06

7. What are some accessible resources (apps, support groups, low-cost clinics) you can recommend to patients who face financial barriers to one-on-one mental health care? How might you keep an up-to-date list in your practice? 24:10, 25:55

8. The episode highlights AI as a tool for finding resources and information quickly, but not as a replacement for human therapeutic relationships. In what instances do you see AI as helpful or harmful within mental health or clinical care? 28:11, 29:03

9. Dr. Karolina Shander and Jessica Riddle discuss the importance of curiosity in patient care. How can asking deeper, more individualized questions transform your understanding of a patient's pain or experience? 31:26

10. What did you learn in this episode about the role of connection and communication in healing and performance? How does understanding the "whole person" behind the symptoms affect your clinical approach? 34:24, 34:57

1. Burnout isn’t solved by a vacation—it’s about building small moments of rest and novelty into each day. Providers, ask yourself what brings you joy, even if it’s just a favorite snack or 15 minutes to yourself. Prevention starts with small habits.

2. Being a great healthcare provider isn’t just about clinical knowledge. It's about curiosity: ask your patients what their pain means to them. You might unlock a deeper understanding of their true needs and experiences.

3. No digital tool can replace the healing power of genuine human connection. AI can help us find resources, but only people can offer empathy and build trusting relationships that change outcomes.

4. Mental health care doesn't have to break the bank. Look for support groups, low-cost student clinicians, or books and podcasts. Sometimes just knowing these options exist can be a lifeline for patients who need extra help.

5. As clinicians, our rituals matter. Whether it’s a silent drive home or five mindful minutes, experiment to discover what resets your energy. Honoring your own needs is the first step to showing up for others.

FAKTR Podcast Episode 133 Recap – Part 1: Preventing Provider Burnout and Cultivating Resilience

Healthcare providers are often so focused on helping others that they forget to look after themselves. In the first half of this insightful episode of the FAKTR Podcast, host Jessica Riddle and guest Dr. Karolina Shander, a licensed psychologist and certified mental performance consultant, explore the vital topic of provider well-being, burnout prevention, and the unique pressures facing clinicians and high-achieving individuals.

Understanding Burnout and Performance Awareness

Burnout is a pervasive challenge in healthcare. Dr. Karolina Shander emphasizes that recognizing when you’re veering from your “best self” is essential. Providers should regularly assess their own functioning by asking, “When do I know I’m performing at my best?” and “What does ‘just meeting expectations’ look like for me?” Noticing discrepancies can serve as an early warning sign for burnout or the need for support 03:31.

The Importance of Prevention and Daily Check-Ins

A major theme in this discussion is the shift from reactivity to prevention. Rather than waiting for burnout to strike, providers are encouraged to build regular, small moments of rest and self-care into their days (04:00). This isn’t about grand gestures like two-week vacations—which are often unrealistic for busy professionals—but about integrating micro-breaks and personal rituals:

• Fifteen minutes of solitude before the workday: Sitting in the car to mentally prepare or decompress.

• Regular self-check-ins: Weekly moments for honest self-appraisal, asking, “How am I actually doing?”

• Honoring non-negotiables: Identifying and committing to three daily essentials—perhaps a form of movement, favorite snack, or enjoying a coffee (05:28).

These manageable habits create “promises of relief” throughout the day and counteract the fatigue that comes from ceaseless giving and no anticipation of rest (05:58).

Novelty and Anticipation Promote Resilience

A fascinating insight arises when Jessica Riddle reflects on the neuroscience of motivation: our brains thrive on novelty and having something to look forward to (06:23). Even minor pleasures—like a snack or a regular treat—can provide moments of joy and anticipation that help buffer stress and prevent burnout.

Questions can be posed not only to oneself but also to patients: “Do you have something you regularly do just for yourself? How are you feeding your soul, not just your body?” These conversations spark self-awareness and nudge both providers and patients toward a more balanced approach.

Mindful Transitions and Awareness Practices

Slowing down to notice your mental and physical state—whether that’s pausing in the car before heading into work, making sure you have your water, coffee, and snacks, or simply taking a few deep breaths—is a practical way to foster mindfulness (07:27). Dr. Karolina Shander likens this to finding a “hiding spot” from the proverbial bear: rest and recovery are crucial for both body and nervous system.

Working Through Guilt and Making Rest Intentional

Many high achievers feel guilty for scheduling time for themselves, worrying that their never-ending to-do list means such moments are “selfish” (08:35). Dr. Karolina Shander recommends scheduling rest or soul-feeding activities as a non-negotiable appointment, emphasizing the dependability and accountability this establishes. But she also encourages each person to assess what kind of rest actually works for them. True rest should reset your nervous system and leave you rejuvenated—even if it requires experimenting with different routines or rituals to find what fits (10:29).

Key Takeaways from Part 1

• Self-awareness is the foundation of burnout prevention.

• Prevention is more powerful than reaction: Build small, dependable moments of rest and joy into your daily routine.

• Celebrate novelty: Give yourself (and your patients) small things to look forward to throughout the week.

• Get curious about guilt: Notice where guilt about rest comes from, and consider scheduling rest as you would any other essential activity.

• Experiment and personalize: Mindfulness and rest look different for everyone—find and honor what works best for you.

• Bring this lens to patient care: Ask about your patients’ daily joys and self-care practices.

Tune in to Part 2 of the recap for insights on rituals for decompressing after patient care, practical mindfulness techniques (even for those who don’t like meditation!), and actionable resources for supporting patients’ mental wellness—especially for those with limited financial means.

FAKTR Podcast Episode 133 Recap – Part 2: Mindfulness, Recovery Rituals, and Practical Resources for Mental Wellness

In the second half of FAKTR Podcast episode 133, Jessica Riddle and Dr. Karolina Shander dig deeper into practical techniques for maintaining mental health as a provider, as well as ways to support patients—especially around mindfulness, stress recovery, and accessing affordable mental health resources.

Rituals for Emotional Recovery and Provider Resilience

Healthcare providers, especially those who are highly empathetic, can find themselves absorbing patients’ pain and stress. Dr. Karolina Shander describes her need for rituals to “reset” between or after patient visits—something all clinicians should consider (12:54). Some of her strategies include:

• Driving home in silence: After a demanding day, she resists the urge to make calls and instead uses the time to process her own emotions (13:36).

• Changing physical position between patients: Quick shifts—laying on the floor, stepping outside for vitamin D—can reset the body and nervous system (14:03).

• Movement-based emotional processing: High-intensity activities like cycling can help metabolize strong emotions.

Importantly, she emphasizes experimenting to find rituals that actually fit your needs—what’s rejuvenating for one person may not work for someone else (15:05).

Mindfulness for All (Even If You Hate Meditation)

While meditation and breathwork are popular and evidence-based approaches, not everyone connects with traditional forms. Dr. Karolina Shander shares that even “five minutes a day” of any mindfulness practice—meditation, guided audio, mindful walking, or immersive cooking—can increase both mental health and healing outcomes (16:44).

She recommends exploring tools like “Healthy Minds” (now rebranded as “Human”), various YouTube options, or incorporating mindfulness into activities you already enjoy (17:41).

Making Mindfulness Practical:

• Find a modality that fits: Whether it’s silent reflection, mindful movement, or guided sessions—try different approaches.

• Encourage patients to experiment: Providers can recommend these practices to patients facing physical recovery or emotional stress.

• Small doses are powerful: Just five minutes daily can have measurable benefits (18:21).

Referral Pathways: Building a Mental Healthcare Network

When patients need mental health support, knowing where and how to refer them is critical. Dr. Karolina Shander provides a clear roadmap (19:27):

• Start with directories: Psychology Today is a comprehensive, user-friendly starting point.

• Seek personal connections: Read provider bios, have conversations, and get a sense of the “vibe” before making referrals.

• Sport & performance directories: For specialized care, consult APA Division 47 and the Association for Applied Sport Psychology (AASP) for certified consultants.

• Build relationships: Establishing relationships with trusted providers makes future referrals smooth and ensures patients get the help they need when the time is right (21:12).

Low-Cost & Accessible Resources

For patients without insurance or financial means, Dr. Karolina Shander points to many helpful options (24:10):

• NAMI (National Alliance on Mental Illness): Offers 24/7 support, forums, and free support groups.

• Hospital-based community groups: Include programs for chronic pain, postpartum support, and more.

• Eating Disorder Recovery Center (ERC): Free or low-cost virtual resources nationwide.

• Student counseling clinics: Supervised student therapists offer reduced-fee care.

• Books: Recommendations for self-guided growth include “Peak Performance,” “Mindset,” “Range,” and “The Mindful Athlete.”

Embracing AI—With Caution

Tools like ChatGPT and Claude can quickly surface provider directories, resources, or reading recommendations, but Dr. Karolina Shander cautions that nothing can replace the trust and relational bond built with a real therapist (27:56). Technology is useful for education and navigation, but the healing, growth, and change fostered through human connection remain irreplaceable.

Key Takeaways from Part 2

• Establish rituals for emotional recovery: Identify practical, repeatable ways to decompress between or after patient interactions.

• Customize mindfulness practice: Even those who don’t connect with traditional meditation can infuse mindfulness into daily life for significant benefits.

• Develop a referral network: Cultivating relationships with local or virtual mental health providers removes stress and uncertainty when a referral is needed.

• Know your affordable resources: There are many free or low-cost support options—bookmark them and share as appropriate.

• AI and digital tools are supplements, not substitutes: Use them for information and navigation, but remember their relational limits.

• Get curious in your clinical care: Go beyond symptoms to understand the person behind them—what does their pain or struggle really mean to them (32:33)?

This episode wraps with a reminder that excellence in healthcare isn’t just about treating injuries or illnesses, but about compassionately supporting the “whole person” on both sides of the treatment room.

For more resources and upcoming events, visit factor-store.com, and remember: stay curious, build relationships, and prioritize both your own and your patients’ well-being.

FAKTR Podcast Episode faktr133: Supporting the Whole Human in Clinical Practice

Part 1: Looking Beyond the Injury

Key Points Discussed

• The importance of seeing the "whole human" behind the athlete or patient

• How identity, mental health, pain, and burnout are deeply interconnected

• The clinician’s evolving role: from just treating an injury to supporting the person as a whole

• Common challenges healthcare professionals face in delivering holistic care

Summary

In the first installment of this vital three-part series, host Jessica Riddle invites Dr. Carolina Chander, a licensed psychologist and certified mental performance consultant, to explore the multi-layered needs of patients, particularly those engaged in athletics or high-performance activities. This episode sets the stage for a discussion about transcending the traditional, injury-focused model of care to embrace a more comprehensive, human-centered approach.

At the heart of the conversation is the reality that athletes and patients are more than a collection of symptoms or a diagnosis. Their identities—their sense of self both inside and outside of their sport or activity—play a massive role in how they experience pain, recover from setbacks, and navigate challenges such as burnout. As Jessica Riddle highlights, the aim is to bridge the gap between rehabilitation, performance, and real-world practice, helping clinicians address mental and emotional health alongside physical recovery.

Key points raised include the impact of identity on performance and healing, the ways emotional stress can manifest physically, and the risks of ignoring “the whole human” in pursuit of quick, protocol-driven fixes. The episode calls on practitioners to reflect on their patient interactions: Are they only seeing the injury, or are they truly engaging with the person in front of them?

Take-Aways

1. Patients are more than symptoms – Recognize the complex interplay of identity, mental health, and external pressures.

2. Mental health equals performance health – Mental wellbeing isn’t a separate “bonus” but central to physical healing and achievement.

3. Burnout affects everyone – Both practitioners and patients can face burnout; acknowledging this is the first step toward prevention.

4. Communication is key – Effective care depends on genuine, empathetic conversations that consider the patient’s full context.

This episode serves as a wake-up call and an invitation for providers to move beyond a transactional model of care. It encourages clinicians to get curious, ask deeper questions, and see every patient as a complex, unique individual deserving holistic support.

Part 2: Burnout, Preventive Strategies, and Rituals for the Practitioner

Key Points Discussed

• Signs of burnout and methods for early detection in oneself

• Importance of self-awareness and routine self-check-ins for practitioners

• Everyday preventive habits: micro-breaks, movement, and joy (“favorite snack” principle)

• Guilt and resistance around rest for high-achievers and caregivers

• Adapting self-care practices to individual preferences (movement, meditation, music, etc.)

• The impact of provider routines and rituals between patient visits

Summary

The second part of the FAKTR Podcast series builds on the holistic foundation by focusing on the wellbeing of clinicians themselves. Dr. Chander offers a wealth of practical advice for healthcare providers who give tirelessly to others but may overlook—or feel guilty about—their own needs.

Drawing from her clinical experience, Dr. Chander stresses the importance of recognizing when performance drops from “thriving” to just “getting by.” Self-awareness is touted as a superpower: regular check-ins, brief moments of solitude before the workday, or savoring a favorite snack 04:00 can anchor providers and create pockets of joy and relief in busy schedules.

A significant portion is devoted to combating “helper guilt”—the feeling that self-care is indulgent or unearned amid never-ending to-dos. Dr. Chander notes that scheduling breaks (however small) helps practitioners show up both for themselves and their patients. She draws parallels to athletic training, emphasizing that rest is part of high performance, not the opposite of productivity.

The conversation further explores different self-regulation techniques: silent drives after work, position changes (like lying down or getting outside for a minute), and experimenting with various practices until finding a personalized rhythm. For those who don’t resonate with traditional meditation, Dr. Chander suggests incorporating mindfulness into activities like walking or cooking 17:19.

Take-Aways

1. Prevent burnout with micro-habits – Small, regular breaks and moments of self-reflection are powerful and attainable for busy providers.

2. Redefine rest – Rest can be brief and integrated throughout the day. It is a necessity, not a luxury.

3. Personalize your approach – Not all self-care looks the same; experiment to find what restores you (move, meditate, dance, listen to music).

4. Provider rituals matter – Transitions between patients or at day’s end (such as silent commutes or changing physical environments) help reset emotions and energy.

5. Ask patients about soul food – Encourage patients to incorporate daily joys and rituals, just as you do for yourself.

By investing in their own mental health and routines, healthcare providers are better equipped to offer fully present, empathetic care—and to cultivate a sustainable, fulfilling career.

Part 3: Resources, Referral Pathways & The Role of AI in Care

Key Points Discussed

• How to find and build relationships with mental health and performance psychology providers

• Practical ways to identify the right referral fit for a patient’s needs

• Accessible resources for patients with financial constraints: support groups, low-cost clinics, books, and apps

• The role and limitations of AI in mental health and resource navigation

• The irreplaceable value of human connection in therapy

• Why curiosity and deeper questioning help clinicians treat the person, not just the condition

Summary

The final episode of this thoughtfully layered series turns practical: What should providers do when a patient needs support beyond physical care? Dr. Chander breaks down clear pathways for sourcing mental health professionals, emphasizing the power of relationships and local connections. She suggests starting with directories like Psychology Today and recommends clinicians read provider bios, reach out, and build trusted referral relationships 19:27. For those specializing in sports, the APA Division 47 and certified mental performance consultant directory are highlighted.

A standout theme is making support accessible for patients with limited means. Dr. Chander points practitioners and patients to the National Alliance on Mental Illness (NAMI), free or low-cost groups run by hospitals, and student clinician services—which offer supervised care at reduced rates 24:10. She stresses that many professionals, herself included, are open to adjusting fees based on need—patients and referring providers simply need to ask.

Digital resources are also covered: mindfulness apps, YouTube breathwork, and books like Peak Performance, Mindset, Range, and The Mindful Athlete can empower patients to begin self-directed healing when one-on-one care isn’t feasible.

A timely discussion on the rise of AI tools reveals their strengths (quick resource searches, directory recommendations) and their limits; algorithms simply cannot replace the relational depth and personalized understanding found in therapeutic relationships 28:17.

The conversation concludes by urging providers to cultivate curiosity: Instead of assuming what a symptom or feeling means, invite patients to describe their experiences in their own words 32:02. This mindset not only deepens the therapeutic relationship but also relieves practitioners of the pressure to “fix” immediately, supporting true patient empowerment.

Take-Aways

1. Develop relationships with referral partners – Having trusted mental health contacts streamlines support for patients and takes some pressure off providers.

2. Explore multiple resource pathways – Use websites, directories, social services, and student clinics for affordable or specialty mental health care.

3. Don’t underestimate community resources – Support groups, books, and apps offer meaningful, accessible support for those with financial or logistical constraints.

4. AI is a tool, not a substitute – Use AI for information gathering, but prioritize the human connection for real healing.

5. Stay curious and ask better questions – Go beyond symptoms and let patients tell their unique stories. This curiosity is central to whole-person care.

Each installment of this series arms clinicians with mindset shifts, practical tools, and renewed purpose. By addressing both practitioner and patient needs and by championing the irreplaceable value of human connection, FAKTR Podcast's three-part conversation adds new depth to what it means to care for the “whole human.”

✔️ Feeling burnt out or just "getting by" as a healthcare provider?
✔️ Learn practical, science-backed strategies for preventing burnout and fueling peak performance with Jessica Riddle and Dr. Carolina Chander on The FAKTR Podcast.
✔️ Dive deep into self-care routines, mindful rituals, low-cost mental health resources, and the real impact of human connection in clinical care.
✔️ Discover why getting curious—about yourself and your patients—could be the single biggest game-changer for your practice.

🎧 The FAKTR Podcast: Burnout, Boundaries & Better Patient Care (Ep. 133 Release!)

Hey FAKTR family!

We’re thrilled to drop the final part of our powerhouse 3-part convo with Dr. Carolina Chander — sport and performance psychologist, expert in human potential, and straight-up truth-teller when it comes to the real challenges of practicing healthcare today.

🎙️ Episode Overview

In this episode, we dive deep into the less-talked-about side of being a provider: how YOU show up, how to spot burnout before it takes hold, and how to really support patients when the “whole person” needs help—not just their injury. Dr. Chander brings the tools, resources, and mentality shifts you didn’t know you needed (but absolutely do)!

🗝️ 5 Keys You’ll Learn in This Episode

1. Practical Prevention for Burnout:
   Discover Dr. Chander’s strategies for tuning into your own needs, building in breaks, and scheduling small things that fuel your soul—not just escape attempts like two-week vacations. (04:14)

2. The Power of Micro-Rituals:
   From “car jams” before your shift to purposeful check-ins with yourself, learn why mini-rituals can reset your energy and prepare you to show up fully for patients. (04:29)

3. Building the Right Referral Network:
   Get actionable tips for finding local mental health and performance psychology providers, and why having a trusted network makes supporting your patients WAY easier. (19:27)

4. Affordable and Accessible Patient Resources:
   Hear about support groups, hospital-based programs, low-cost care with student clinicians, and Dr. Chander’s favorite books/apps for patients when budgets are tight. (24:10)

5. The Limits (and Possibilities) of AI in Mental Health:
   Yes, AI can help you and your patients find resources faster — but it’ll never replace real human connection. Dr. Chander shares why relationships always win. (27:56)

🤓 Fun Fact from the Episode

Did you know that just 5 minutes a day of mindfulness or meditation can improve both mental health and recovery outcomes—even for something as specific as ACL rehab? Yup, the research backs it up! (16:44)

🚦 Final Thoughts

You don’t have to be a mental health professional to treat the whole human in front of you. This episode is packed with ways to get curious, collaborate, and build better support—for your patients and yourself. Relationships matter, questions matter, and every small shift can make a big difference.

👉 What’s Next? Share & Connect!

Loved the episode or know someone who needs to tackle burnout head-on?
Forward this newsletter to a friend or colleague—especially if they work with athletes, busy professionals, or anyone craving more balance.

Don’t forget:

• Listen and subscribe to The FAKTR Podcast wherever you get your pods

• Bookmark our event calendar for upcoming webinars and hands-on training opportunities

• Connect with us on social

• Reply here and let us know your favorite takeaway—we love hearing from you!

Keep raising the bar and taking care of YOU,
The FAKTR Team

P.S. Need more info or want links to Dr. Chander’s resources? Check out our website or hit up the show notes!

1. Recognizing Burnout in Providers

Understand personal signs of burnout by regularly checking performance levels and adjusting routines for early prevention and optimal functioning.

2. Building Daily Wellness Habits

Incorporate small, enjoyable non-negotiables like movement, coffee, or snacks into daily routines to maintain baseline wellbeing and motivation.

3. Scheduled Rest and Recovery

Pre-plan regular breaks and personal rituals to provide anticipated relief and reduce guilt around self-care while maintaining responsibilities.

4. Mindful Transition Practices

Use environmental or positional changes—like moving locations or mindful silence—to reset between patient visits and manage emotional residue.

5. Personalized Self-Care Exploration

Experiment with various self-care activities to discover personally effective methods for stress relief and nervous system regulation.

6. Mindfulness for Non-Meditators

Integrate mindfulness into daily activities such as mindful walking or cooking; even five minutes daily yields measurable mental health benefits.

7. Resourceful Patient Support Strategies

Recommend apps, books, support groups, or student clinics for patients needing low-cost mental health or performance support options.

8. Effective Referral Networking

Develop relationships with local mental health/providers to streamline referrals and ensure patients access appropriate specialist support when needed.

9. Benefits and Limits of AI

Leverage AI for finding resources but recognize that meaningful therapy depends on irreplaceable human relationships and genuine provider-patient connection.

10. Cultivating Patient-Centered Curiosity

Ask open questions about patient experiences—beyond symptoms—to understand each individual’s unique perspective, fostering trust and improved care outcomes.

FAKTR Podcast: Dr. Carolina Chander - The Secret to Preventing Burnout: What Every Provider Needs to Know
FAKTR Podcast: Dr. Carolina Chander - Why Treating the Whole Patient Is Your Game-Changer
FAKTR Podcast: Dr. Carolina Chander - Burnout Busters: Simple Rituals Elite Providers Swear By
FAKTR Podcast: Dr. Carolina Chander - Hidden Resources Every Provider Should Have (But Most Don’t!)
FAKTR Podcast: Dr. Carolina Chander - How Human Connection Beats AI in Mental Health Care
FAKTR Podcast: Dr. Carolina Chander - The Questions That Unlock Patient Healing (And Most Forget to Ask)
FAKTR Podcast: Dr. Carolina Chander - From Exhausted to Empowered: Reclaiming Your Energy in Healthcare

Preventing Burnout and Supporting the Whole Patient: Lessons from the FAKTR Podcast

Reimagining Healthcare with Dr. Carolina Chander

Healthcare professionals are often at the crossroads of relentless patient demands, administrative responsibilities, and the personal drive to make a difference. Burnout is a constant risk, and the growing acknowledgment of the importance of mental health — both for patients and providers — raises critical questions. In the latest episode of the FAKTR Podcast, host Jessica Riddle and Dr. Carolina Chander, a licensed psychologist and certified mental performance consultant, deliver invaluable insights and practical strategies for thriving as both a healer and a human in demanding clinical settings.

Recognizing and Preventing Burnout: Building in Small Acts of Relief

The conversation opens with a powerful truth: many providers don't realize they're nearing burnout until they're already struggling 03:31. Dr. Chander recommends self-reflective questions like, "When do you know you're performing at your best? When are you just meeting expectations?" Recognizing these inflection points helps practitioners catch early warning signs.

Prevention, not just awareness, is key. Instead of relying on the elusive two-week vacation, Dr. Chander advocates for micro-breaks and daily rituals. Taking just 15 minutes alone before the workday — perhaps sitting quietly in the car, having a favorite snack, or “jamming out” to music — creates space for providers to center themselves 04:29. She recommends regular personal check-ins, identifying three daily non-negotiables (movement, coffee, a favorite snack, etc.), and intentionally building moments of anticipated relief into the week 05:28.

"Our body and nervous system respond so much better to promises of rest and recovery than to a never-ending goal," Dr. Chander notes. Little rituals, even five minutes of mindfulness or anticipation of something enjoyable, are psychologically significant for fulfillment and motivation 08:18.

Navigating Guilt and Building Sustainable Self-Care

High achievers and caregivers are susceptible to guilt for taking time for themselves. Pre-scheduling or proactively planning these acts of self-care can mitigate guilt because scheduled breaks become a non-negotiable responsibility, not a selfish indulgence 09:39.

Dr. Chander also advises getting curious about where this guilt originates and finding out what forms of rest actually work for each person. Not all downtime is equal: Some people may need physical movement or completely different sensory input to reset after demanding patient interactions 10:29. She herself found that driving home in silence or a quick change of environment between sessions (lying on the office floor, getting a minute of sun outside) provided the reset she needed 13:36.

"It's about creating safety and predictability for myself, giving permission to feel whatever I need to feel, and knowing that my needs will be honored," Dr. Chander shares.

Mindfulness and Meditation: Flexible Approaches for Every Personality

Not everyone resonates with classic seated meditation — and that’s okay. Dr. Chander emphasizes the importance of finding a mindfulness practice that fits the individual, whether it's mindful walking, cooking, or guided meditations through apps (she suggests Healthy Minds or Human) 17:19. The key is consistency: just five minutes a day yields measurable improvements in well-being and even physical healing for those recovering from injuries 17:19.

Providers are encouraged to recommend accessible mindfulness resources to patients as well, supporting recovery beyond traditional treatment plans.

Establishing Referral Pathways and Accessible Resources

Recognizing when a patient needs mental health support is only the first step. Dr. Chander advocates for proactively building relationships with local mental health and performance providers — this not only makes it easier to refer patients when needed but also shares the load of finding the best fit 19:32. Directories like Psychology Today, APA Division 47, and ASP directories for Certified Mental Performance Consultants are recommended starting points 20:53.

For patients facing barriers to care, Dr. Chander highlights community groups, hospital-based support groups, student-clinician services, and resources from organizations like NAMI and the Eating Recovery Center 24:10. Many practitioners are open to offering sliding-scale fees; providers should be prepared to discuss financial options openly and empathetically 27:22.

The Role of AI in Mental Health: Helpful but Not a Substitute

While AI tools like ChatGPT or Claude can facilitate quick resource discovery and help with logistics, they cannot replicate the deeply human connection at the heart of meaningful therapy. Dr. Chander cautions: "Nothing replaces therapy, nothing replaces that relational bond and the ability to be with someone in the trenches" 28:24. The future may bring more digital options, but healing will always be fundamentally relational.

Key Takeaway: Stay Curious and Build Relationships

Perhaps the most crucial advice is to cultivate curiosity, both about one’s own wellness and the patient’s lived experience. Rather than assuming shared definitions of pain or emotion, practitioners are encouraged to ask questions like "What does this pain mean to you?" or "Can you describe what sadness feels like for you?" 31:39. This approach not only empowers patients but also relieves the provider from feeling they must have all the answers.

Supporting the whole patient means embracing both clinical skill and compassionate curiosity — building resilience for yourself, meaningful connections with others, and ultimately, better outcomes for all.

Promotional Post

Are You Treating the Person, or Just the Injury?

Healthcare providers: It's time to go beyond standard care. Discover how treating the whole human—not just the symptoms—transforms patient outcomes, prevents burnout, and elevates your practice.

🎧 Tune into the latest episode of the FAKTR Podcast, where sport and performance psychologist Dr. Carolina Shander shares practical strategies for:

• Recognizing when patients need support beyond the physical care plan

• Building local referral networks without overwhelm

• Preventing burnout with real-life, actionable routines

• Leveraging free and low-cost resources for mental wellbeing

• Adapting mindfulness—even if you hate sitting still

• Understanding the limits (and uses) of AI in mental health care

Whether you’re new in practice or a seasoned clinician, these insights will help you deliver deeper, more sustainable results.

👉 Listen now and download your exclusive provider resource guide here: [Link to Lead Magnet]

#FAKTRPodcast #HealthcareProviders #BurnoutPrevention #WholePatientCare

Lead Magnet: "Beyond the Physical—The Healthcare Provider’s Guide to Better Patient Outcomes and Self-Care"

What’s Inside:

• Quick-Start Checklist: 7 ways to screen for non-physical patient needs

• Referral Builder: Step-by-step approach to building a trusted mental health referral network

• Burnout Buster Toolkit: Daily and weekly self-check questions, example micro-break routines, and awareness practices from Dr. Shander

• Low-Cost & Free Resources: Curated list of apps, websites, and local group directories for patient use

• Patient Conversation Starters: Scripts to help you talk about mental health, burnout, and refer confidently

• BONUS: “Beyond Google”—Guide to using AI tools SMARTLY for patient resources (without losing the human touch)

Download your free guide and take the first step towards whole-patient care and provider wellbeing.

[Get Your Guide Now – Insert Download Link]

On today’s episode, we’re wrapping up our conversation with Dr. Carolina Shander, diving into real ways providers can spot and support mental health needs in patients. We’ll get into practical resources, preventing burnout, and why sometimes, the best care means bringing the right people onto your team. Let’s get into it!

Best Practices Guide: Supporting Both Patients and Providers

1. Self-Awareness & Prevention
   Regularly assess your well-being. Recognize when you’re at your best, when you’re coasting, and when you need to shift or seek support 04:00. Build small daily rituals—like a favorite snack or mindful breaks—to create anticipation of relief and prevent burnout 04:53.

2. Scheduled Rest & Reset Rituals
   Pre-plan moments of rest, even brief ones, and treat them as non-negotiable appointments to counteract guilt and increase resilience 09:56. Develop quick reset practices between appointments, such as silent drives, movement, or changing your physical position 14:03.

3. Personalized Mindfulness
   Even five minutes of mindfulness—through walking, guided apps, or breathwork—can boost well-being and recovery. Experiment to discover what works best for you and your patients 17:19.

4. Referral & Collaboration
   Build relationships with mental health professionals. Leverage directories like Psychology Today, NAMI, and local resources. Ask about low-cost or student-clinician care options for patients with financial constraints 20:53.

5. Curiosity & Communication
   Stay curious about your patient’s experience. Ask open-ended questions to understand what pain or struggle means to them, fostering connection and individualized care 32:24.

FAKTR Podcast Episode faktr133 Quiz

1. According to Dr. Carolina Chander, what is a key practice for healthcare providers to prevent burnout?

a) Taking long vacations twice a year
b) Scheduling brief, regular breaks and maintaining awareness of their own needs
c) Avoiding emotional involvement with patients
d) Working longer hours to catch up on tasks

2. What does Dr. Chander suggest healthcare providers should do during their short breaks before starting the workday?

a) Call patients to confirm appointments
b) Check social media
c) Sit quietly to check in with themselves and assess what they need
d) Prepare their lunch

3. What are Dr. Chander’s three non-negotiables for daily self-care?

a) Meditation, yoga, and reading
b) Movement, a cup of coffee, and a favorite snack
c) Journaling, running, and talking with friends
d) Sunbathing, shopping, and cooking

4. Why does Dr. Chander emphasize building relationships with mental health or performance practitioners in your area?

a) To refer all difficult cases to them
b) So providers can have a dependable resource and avoid trying to handle everything alone
c) To increase their social circle
d) So they can become certified themselves

5. Which online resource does Dr. Chander recommend as a starting point for finding mental health professionals?

a) LinkedIn
b) Psychology Today
c) Facebook
d) WebMD

6. What alternative, lower-cost options are suggested for patients who cannot afford traditional one-on-one mental health care?

a) Only online forums
b) Student clinicians, community groups, support groups, apps, and hospital-based programs
c) No alternatives are mentioned
d) Self-help books only

7. In terms of mindfulness or meditation, how much daily practice does current research suggest can be beneficial, according to Dr. Chander?

a) 1 hour a day
b) 30 minutes a day
c) 5 minutes a day
d) Only on weekends

8. What is Dr. Chander’s view on the potential and limitations of AI in mental health and performance care?

a) AI is as effective as a human therapist
b) AI can provide helpful resources but cannot replace the human relationship in therapy
c) AI will fully automate mental health support soon
d) AI has no role in mental health

9. What mindset does Dr. Chander recommend providers use when patients express feelings such as pain or sadness?

a) Assume all patients feel the same way
b) Ask the patient to "toughen up"
c) Get curious and ask the patient to describe what their experience is like, rather than making assumptions
d) Ignore emotional content and focus only on physical symptoms

10. Which of the following is a book Dr. Chander recommends for support in sport and performance psychology?

a) The Power of Habit
b) Peak Performance
c) Atomic Habits
d) The Gifts of Imperfection

Answer Key & Rationales

1. b) Scheduling brief, regular breaks and maintaining awareness of their own needs
Rationale: Dr. Chander stresses the importance of small daily practices and awareness rather than relying solely on long breaks or vacations 04:10.

2. c) Sit quietly to check in with themselves and assess what they need
Rationale: Dr. Chander describes the importance of taking 15 minutes before the workday for self-reflection and awareness 04:29.

3. b) Movement, a cup of coffee, and a favorite snack
Rationale: She lists these as her daily non-negotiables for well-being 05:37.

4. b) So providers can have a dependable resource and avoid trying to handle everything alone
Rationale: Dr. Chander recommends building relationships with other practitioners so the burden of resource-finding isn’t solely on the provider 31:06.

5. b) Psychology Today
Rationale: She specifically mentions Psychology Today as a useful directory for practitioners 19:39.

6. b) Student clinicians, community groups, support groups, apps, and hospital-based programs
Rationale: Multiple accessible resources and settings are mentioned for low-cost or free mental health support 24:10.

7. c) 5 minutes a day
Rationale: Dr. Chander references data supporting the benefit of as little as five minutes daily for mindfulness/meditation 17:01.

8. b) AI can provide helpful resources but cannot replace the human relationship in therapy
Rationale: She discusses how AI can assist with information and resources, but lacks the human relational element central to therapy’s effectiveness 28:24.

9. c) Get curious and ask the patient to describe what their experience is like, rather than making assumptions
Rationale: She emphasizes getting curious and asking patients to clarify what they mean by their feelings or symptoms 31:26.

10. b) Peak Performance
Rationale: Dr. Chander recommends "Peak Performance," along with other books, for athletes and those interested in sport psychology 26:21.

Subject: Your Episode Is Live! 🙌

Hey Carolina,

Just wanted to say a huge THANK YOU again for coming on the show and being part of this three-part conversation. The episode is now live and already getting some great buzz!

If you have a chance to share the episode or engage with any of our posts about it on social media, that goes a long way for us. I know your perspective will help a ton of providers out there, and I’m so glad we got to share it.

Hope you have a great week—and let’s chat soon!

Jess

1. Preventing and managing provider burnout

2. Building self-awareness and daily rituals

3. Scheduling rest and reducing guilt

4. Mindfulness and accessible mental health practices

5. Referral pathways and finding mental health providers

6. Low-cost or free support resources

7. Human connection vs. AI in therapy

10 Burnout-Busting Tips Every Healthcare Provider Needs to Know

1. Know Your Best

Recognize when you're performing at your highest level—and when you’re just getting by—to spot signs of burnout early.04:00

2. Small, Daily Wins

Schedule brief moments—like a favorite snack or a 15-minute break—to build in relief and anticipation during your day.04:53

3. Regular Check-Ins

Set weekly self-checks to assess your needs and make sure you’re caring for yourself, not just your patients.05:00

4. Pre-Schedule Recovery

Block time for yourself on the calendar. Accountability makes self-care a regular, non-negotiable part of your week.09:39

5. Get Curious

Ask more detailed questions about how your patients (and you) actually feel—don’t assume you know their experience.31:26

6. Micro-Rituals Matter

Establish mini-rituals—like mindful silence or movement—to reset your nervous system between challenging interactions.14:03

7. Move for Clarity

Physical activity (even a change in posture) can help process stress and recenter after tough sessions.14:10

8. Mindfulness, Your Way

Find mindfulness practices that fit you: walk, cook, breathe, or try apps—just five minutes a day can help.17:21

9. Know Your Resources

Have a list of apps, books, support groups, and low-cost services ready for patients who can't access traditional care.24:10

10. Relationships First

Build connections with mental health professionals to support both your patients’ needs and your workload.31:06

Ready to Raise the Standard?

Share these tips and check out the FAKTR Podcast for more ways to support your patients—and yourself!35:57

✅ Burnout isn’t just about running out of steam—it’s about what you’re missing every day.

✅ On this week’s FAKTR Podcast, host Jessica Riddle and guest Dr. Carolina Chander reveal what top providers REALLY do to protect their own well-being (and why it matters for your patients).

✅ Discover actionable self-checks, the power of micro-breaks, how to connect patients to mental health resources, and a candid take on whether AI can ever replace real human care.

✅ Want to be the kind of clinician who thrives while helping others heal? Listen and learn how curiosity—and connection—can change everything.

10 Mental Performance Tips Every Healthcare Provider Needs to Know

1. Know Your Best

Regularly check if you're performing at your best or just getting by to catch early signs of burnout 04:00.

2. Prevent, Don’t React

Build mental performance habits and take mini-breaks daily, not just after burnout hits 04:29.

3. Micro-Joys Matter

Incorporate small daily treats or rituals to look forward to—motivation thrives on little bursts of joy 04:53.

4. Schedule Rest

Don’t just wish for downtime—put short rest or self-care periods right into your calendar 09:56.

5. Customize Recovery

Experiment with movement, silence, or creative rituals to discover what truly helps you reset 15:05.

6. Mindful Moments

Try 5 minutes daily of mindfulness—walking, breathwork, or guided meditation all count 17:19.

7. Find the Right Fit

Use directories like Psychology Today, talk to providers, and trust the “vibe” when making mental health referrals 20:13.

8. Affordable Support

Look for low-cost clinics, support groups, apps, or student clinicians for accessible mental health resources 25:55.

9. Human Connection Wins

AI can help you find info, but it will never replace the power of real human relationships in care 28:24.

10. Get Curious

Ask patients what their pain or emotion means to them—don’t assume your experience matches theirs 32:02.

Learn More & Elevate Care

Ready to grow? Follow FAKTR Podcast for more career-transforming strategies & real-world advice!

Ever wonder how healthcare pros keep it together while caring for everyone else? This episode, I’m chatting with Dr. Carolina Chander about burnout, building real connections, and simple ways to support both our patients—and ourselves. Let’s get into it.

Worksheet: Reinforcing Whole-Person Care and Burnout Prevention

Episode: FAKTR Podcast - faktr133

Featured Guest: Dr. Carolina Chander
Host: Jessica Riddle

1. Self-Awareness and Burnout Prevention

Reflection Questions

• How do you know when you are performing at your best? When are you just meeting expectations? Describe your signs for each state.

• What are your "three non-negotiables" for daily baseline functioning (e.g., movement, favorite snack, time for yourself)? List them below.

• What small, regular "anticipations of relief" could you build into your schedule (e.g., 15-minute breaks, favorite activities)?

• Do you have a weekly or daily check-in to assess how you are feeling? If not, when could you schedule one?

2. Building Mindful Practices

Practical Application

• Identify one small mindfulness or meditation practice (such as mindful walking, breathwork, or guided meditation) to try for 5 minutes per day. What will you start with?

• If sitting in silence is difficult, what alternative mindfulness practice might suit your personality and lifestyle?

3. Protecting Your Energy (Provider "Reset" Rituals)

Prompt

• Describe a ritual or routine you can implement between patient visits or at the end of your workday to reset (examples: quiet drive, change of physical position, quick walk outside, movement/exercise, journaling).

• How will you assess the effectiveness of this reset in your own mood, energy, or interactions?

4. Referral and Resource Mapping

Action Steps

• List at least two local mental health or sport/performance psychology providers you can reach out to and begin building a relationship with.

• Identify one or two online directories or resources you might use for referrals (e.g., Psychology Today, APA Division 47, ASP, NAMI).

• What community or low-cost resources (support groups, hospital programs, student clinicians, recommended books/apps) can you have bookmarked or maintained for patients who need accessible support?

5. Patient Engagement: Treating the Whole Person

Practice Conversations

• When a patient describes a symptom (“my neck hurts” or “I feel sad”), write two follow-up questions you could ask to explore the personal meaning of that statement (e.g., “Can you tell me what that pain feels like to you?” or “How does sadness show up in your daily life?”).

• How can you stay curious and avoid assuming you know what a patient means by their words or behaviors? Write one reminder for yourself to revisit before patient sessions.

6. Technology and Human Connection

Reflection

• What are the benefits and limitations of using AI/digital tools to support mental health referrals and patient education?

• Why is the human connection irreplaceable in therapeutic care, according to the episode discussion? Summarize your answer.

7. Key Takeaways

Personal Note

• List one action you will implement this week to foster better self-care or whole-patient care based on what you learned in this episode.

• How might this change positively impact your practice and the patients you serve?

Remember: Relationships and curiosity are at the heart of effective care. Use this worksheet to keep getting better every day.

Subject: 🎧 New FAKTR Episode! Burnout, Mindfulness & Real-World Strategies for Providers

Hey FAKTR family!

Our newest episode is live, and you won’t want to miss this one. In the third and final part of our conversation with Dr. Carolina Chander, we dive deep into how healthcare providers can really support themselves—and their patients—beyond just the physical care plan.

Whether you’re fresh out of school or a seasoned pro, this episode brings the practical tips, mindset shifts, and resources you wish you’d had sooner.

5 Keys You’ll Learn in This Episode

1. How to Recognize and Prevent Burnout
   Dr. Chander shares how to spot early signs of burnout in yourself—and why tiny daily rituals are more powerful than a two-week vacation. Spoiler: Your favorite snack counts as self-care! 04:53

2. Building Mini Moments of Recovery
   Learn why scheduling small breaks and having something fun to look forward to each day can help reset your nervous system and keep you thriving. 06:23

3. Choosing the Right Mindfulness Practice for You
   Meditation doesn’t work for everyone! You’ll find out how even “non-sit-in-silence” types can build manageable, effective mindfulness into their routines (hello, mindful walking!). 17:19

4. Go-To Resources for Affordable Mental Health Support
   We cover low-cost therapy options, virtual and in-person support groups, student clinicians, and trusted apps—even if your patients are on a budget. 24:10

5. Why Relationships Trump AI Every Time
   Sure, AI can help you find resources faster. But nothing replaces the human connection essential in mental health care—and Dr. Chander tells us why. 28:24

Fun Fact from Today’s Episode

If Dr. Chander weren’t a psychologist, she’d be a SoulCycle instructor! Turns out, blasting music in a dark room is her favorite way to reset after a challenging day. (And if you’re not into meditation, you’re not alone.)

Keep These Takeaways in Mind:

• Schedule what nourishes you—tiny joys matter.

• Build real relationships in your referral network.

• Curiosity about your patients (and yourself) is your secret weapon.

• You don't have to fix everything—ask, listen, and get curious.

• Use tech for support, keep humans at the heart.

🎧 Ready to listen? Stream the episode now and get tools you’ll want to share with your colleagues and patients.

👉 Listen to the episode

👉 Share it with a friend or fellow provider!

Let’s keep raising the bar for patient care—one episode at a time. As always, your likes, shares, and feedback help our community grow.

See you in your inbox (and your ears),
The FAKTR Team

✅ Burnout, boundaries, and the real secret to thriving as a healthcare provider!

✅ Host Jessica Riddle and guest Dr. Carolina Chander dive deep into how YOU can support your own well-being—and your patients’—beyond the typical care plan.

✅ This episode of the FAKTR Podcast unpacks practical tips for daily self-care, resources for accessible mental health support, and why true recovery (for patients AND providers) is about more than just protocols.

✅ Don’t just treat the injury—get curious about the person behind it. Tap in and transform the way you practice!

Conversation Starters for the FAKTR Podcast Episode "faktr133"

1. What are your favorite quick "reset" strategies between patients or clients? After hearing the discussion about micro-breaks and rituals to prevent burnout, what have you found most effective for maintaining your own wellbeing during the workday? 04:10

2. How do you help patients or clients identify what “fuels their soul”? Dr. Chander emphasized the importance of awareness and mindful pauses. What questions do you ask, or what tactics do you use, to help others discover what recharges them? 07:23

3. Scheduling small moments of rest: helpful or more stress? Do you pre-plan your relaxation or “me time,” or do you find that adds pressure? How do you navigate the guilt or anxiety that sometimes comes with taking breaks as a high-achiever or caregiver? 09:29

4. Mindfulness for people who don’t like meditation: What alternatives have worked for you or your patients who don't resonate with traditional meditation? Have you found “mindful walking,” breathwork, or other creative approaches effective? 17:19

5. Finding the right mental health partner: When looking for a provider to refer patients to, what qualities or steps are most important to you? Share your pointers or resources for building meaningful referral connections in your community. 20:11

6. Low-cost mental health resources: What affordable or accessible mental health resources have you shared with patients? Dr. Chander listed some books, apps, support groups, and student clinician services—what would you add to the list? 24:10

7. AI and mental health—tool or threat? The episode covered both the helpful and limiting roles of AI in mental health care. Do you use AI tools for resources or patient support, and how do you balance technology with human connection? 27:56

8. Getting curious about the person, not just the problem: How do you go deeper than the surface complaint (like “my neck hurts”)? What prompts help you get patients to open up about what their pain or struggle really feels like? 31:26

9. Cross-professional relationships: Have you built ongoing relationships with mental health or performance psychology professionals? How has that partnership improved care for your patients?

10. What’s your biggest takeaway from this episode? Was there a particular strategy, mindset, or perspective that you plan to apply immediately in your personal or professional life? Share your thoughts!

10 Tips Every Healthcare Provider Needs to Know

1. Recognize Burnout

Be aware of when your performance drops from your best—this is an early sign you need to recharge. 04:00

2. Build in Breaks

Small, daily moments of rest (even 15 minutes) matter more than occasional big vacations. 04:29

3. Enjoy Small Joys

Having something to look forward to, even a favorite snack, can boost motivation and prevent burnout. 05:37

4. Check In Regularly

Schedule a weekly self-check-in to monitor your well-being, not just your productivity. 05:00

5. Prioritize Novelty

Inject novelty into your days and recommend this to patients—it’s essential for fulfillment and motivation. 06:23

6. Normalize Rest

Intentionally plan downtime and treat it as essential—not a guilty pleasure—to counteract stress and fatigue. 09:39

7. Move Mindfully

Physical movement helps process emotions and reset the nervous system—find the activity that works for you. 14:10

8. 5-Minute Mindfulness

Even just five minutes of mindfulness daily can meaningfully improve mental health and recovery outcomes. 17:19

9. Resource Referral

Build relationships with trusted mental health providers to make timely, effective referrals for your patients. 31:06

10. Get Curious

Ask questions beyond the symptoms—seek to truly understand each person’s unique experience and definition of pain. 32:02

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Quiz: FAKTR Podcast Episode faktr133

Questions

1. What does Dr. Carolina Chander identify as a vital practice for healthcare providers to prevent burnout?

2. According to the episode, why is it important for practitioners to include small, daily joys (such as a favorite snack) in their routines?

3. What role does mindfulness and awareness play in practitioner self-care, as discussed by Dr. Chander?

4. When should healthcare providers consider referring a patient to a mental health professional, according to the discussion?

5. Which online platform does Dr. Chander recommend as a starting point to find mental health providers?

6. What is the importance of “fit” or personal connection when a provider is seeking a referral for a patient?

7. What is PSYPACT, as described in the podcast?

8. List two low-cost or accessible resources for mental health support mentioned in the podcast.

9. What minimum daily time commitment does Dr. Chander cite as beneficial for mindfulness or meditation practices?

10. What limitation of AI in mental health care does Dr. Chander emphasize?

Answer Key & Rationales

1. What does Dr. Carolina Chander identify as a vital practice for healthcare providers to prevent burnout?

   Answer: Developing awareness of their own well-being and incorporating regular, preventive self-care practices—such as daily check-ins and small breaks—rather than relying solely on extended breaks or vacations.
   Rationale: Dr. Chander stresses that burnout is best prevented by routine self-awareness and small acts of self-care, not just reacting when things become overwhelming 04:10.

2. According to the episode, why is it important for practitioners to include small, daily joys (such as a favorite snack) in their routines?

   Answer: Because the anticipation of small pleasures provides motivation, novelty, and relief, which supports overall well-being and helps prevent burnout.
   Rationale: Both speakers discuss how the brain needs novelty and things to look forward to, making small, daily joys a crucial component of maintaining motivation and fulfillment 06:23.

3. What role does mindfulness and awareness play in practitioner self-care, as discussed by Dr. Chander?

   Answer: Mindfulness and awareness help practitioners recognize their current state, needs, and limits, allowing them to address issues before they become problematic and to make choices that better support their health and performance.
   Rationale: Dr. Chander highlights that these practices foster a sense of safety and help practitioners acknowledge both strengths and deficits, making self-care more effective 07:27.

4. When should healthcare providers consider referring a patient to a mental health professional, according to the discussion?

   Answer: When the provider recognizes that a patient's needs extend beyond physical care or when issues of mental health, identity, recovery, or burnout are present.
   Rationale: This is emphasized as the focus moves to practitioners knowing when to reach out for support beyond their expertise 02:03.

5. Which online platform does Dr. Chander recommend as a starting point to find mental health providers?

   Answer: Psychology Today
   Rationale: Dr. Chander specifically mentions Psychology Today for searching and filtering providers, reading bios, and making connections 19:39.

6. What is the importance of “fit” or personal connection when a provider is seeking a referral for a patient?

   Answer: The therapeutic relationship and personal connection are critical for success in mental health care; if a good connection is not present, the patient may not benefit fully and should be connected with someone else who is a better fit.
   Rationale: Dr. Chander emphasizes the importance of feeling a connection or "vibe" with a provider and being willing to find another option if it's not a good fit 20:12.

7. What is PSYPACT, as described in the podcast?

   Answer: A credential that allows licensed psychologists to provide telehealth services across 43 states.
   Rationale: Dr. Chander explains PSYPACT as enabling cross-state telehealth access for psychology providers 22:08.

8. List two low-cost or accessible resources for mental health support mentioned in the podcast.

   Answer: NAMI (National Alliance on Mental Illness) website (includes support groups and 24/7 support), and services offered by student clinicians (supervised graduate students offering reduced-fee care).
   Rationale: These are both described as accessible options for those who cannot afford traditional one-on-one therapy 24:30, 25:11.

9. What minimum daily time commitment does Dr. Chander cite as beneficial for mindfulness or meditation practices?

   Answer: Five minutes per day
   Rationale: Dr. Chander cites research indicating that even five minutes a day of mindfulness or meditation practices can measurably benefit mental and physical health 16:44.

10. What limitation of AI in mental health care does Dr. Chander emphasize?

    Answer: AI cannot replace the human connection and therapeutic relationship central to effective therapy.
    Rationale: Dr. Chander discusses that while AI is helpful for resources, it lacks the relational aspects that are irreplaceable in therapy and meaningful change 28:24.

Catch the latest FAKTR Podcast episode! Dr. Carolina Chander shares practical tips on burnout prevention, mental health resources, and how providers can better support patients beyond physical care. Listen now for actionable insights!

Subject: Big Thanks + faktr133 Is Live!

Hey Carolina,

Just wanted to send a quick note to say THANK YOU again for coming on the show and wrapping up such an awesome 3-part convo with me. The final episode just dropped and I couldn’t be happier with how it came together—you dropped so much practical wisdom, it’s unreal.

If you get a chance to share the episode, comment, or engage with any of the posts about it on socials, it really helps spread the word and gets these important convos out to more people. Seriously, your voice makes a huge impact.

Let’s definitely keep in touch (and grab that coffee soon)! Hope you’re having a great week and celebrating another podcast episode in the books.

Talk soon,
Jessica

Logical Halfway Stopping Point

• Part 1 should end at: 17:19

• Part 2 should begin at: 17:19

Complete sentence to stop Part 1 after:
"But there, there is a lot of data on that."

Beyond Burnout: Practical Strategies for Healthcare Providers Supporting Mental Wellbeing

How to nurture your own mental health, support patient recovery, and build a resilient care community.

In today’s fast-paced clinical landscape, healthcare providers are asked to be more than expert diagnosticians or skilled therapists—they’re also expected to guide patients through the complexities of mental health, identity, recovery, and performance. Yet, as explored in the latest episode of the FAKTR Podcast with Dr. Carolina Chander, the demands on providers themselves are immense. Preventing burnout and nurturing both personal and patient wellbeing requires intentional strategies, continuous self-awareness, and strong connections within the care team.

Below, we’ll unpack Dr. Chander’s key insights on provider self-care, patient-centered communication, resource navigation, and the evolving influence of technology, providing practical takeaways for clinicians everywhere.

Recognizing and Preventing Burnout: Putting Yourself First

Healthcare professionals, driven by a desire to help, often neglect their own wellbeing. As Dr. Chander points out, burnout can creep in unnoticed when providers are constantly “performing at their best” without reflecting on what their baseline or “meets expectations” state feels like. She emphasizes the importance of regular self-check-ins—not just waiting until you’re overwhelmed, but proactively evaluating your energy, mood, and needs [04:00].

Daily Non-Negotiables: Dr. Chander recommends identifying three daily anchors that reliably boost your mental and physical state. For her, it’s movement, a cup of coffee, and a favorite snack—simple pleasures that create anticipation and satisfaction throughout the day [05:37]. Research aligns with this advice: the brain thrives on novelty and having something to look forward to, even if it’s small [06:23].

Short, Scheduled Breaks: You don’t need a two-week vacation to recover. Brief, intentional breaks—like sitting in your car before starting the day, mindful walks, or just a few minutes of silence—can dramatically recalibrate your nervous system and prevent emotional exhaustion [04:29].

Curiosity and Awareness: Fueling Resilience for Providers and Patients

Mindfulness isn’t one-size-fits-all. Not everyone can meditate in silence, but everyone benefits from learning what truly recharges them. Dr. Chander recommends experimenting: “Give yourself permission to try different things, even if they’re a little unconventional.” This might mean moving your body, journaling, or guided meditation—whatever reliably changes your state for the better [15:05].

She also highlights the importance of transitions: simple rituals like changing your physical position, stepping outside for sunlight, or driving in silence after work help create mental space between patient encounters and support emotional decompression [14:03]. Such methods help especially those who feel others’ emotions deeply, allowing space to process and reset.

Practical Mindfulness: Five Minutes a Day Makes a Difference

Even the busiest provider—or patient—can improve their mental health with a minimal daily mindfulness practice. Dr. Chander shares that just five minutes a day of meditation, visualization, or mindful movement measurably improves outcomes, including healing rates for physical injuries [16:44]. Popular apps such as Healthy Minds (recently rebranded as Human) cater to various preferences and can be integrated into daily routines, from walks to cooking [17:41].

Resourcefulness Matters: Connecting Patients with Affordable Support

Recognizing when a patient needs mental health support is only the first step. Providers often face the challenge of connecting patients—especially those with financial barriers—to appropriate resources. Dr. Chander recommends starting with accessible directories like Psychology Today, the APA’s Division 47, or the Certified Mental Performance Consultants listing for sport psychology [19:27]. She also underscores the value of building ongoing relationships with trusted local providers to ensure prompt, personalized referrals [20:40].

For those unable to access one-on-one care, Dr. Chander suggests exploring:

• Support groups (online and hospital-based)

• Student clinician clinics (often reduced fee, with supervision)

• Nonprofits and organizations (e.g., NAMI, ERC)

• Recommended books such as Mindset (Carol Dweck), Peak Performance (Steve Magness), and The Mindful Athlete [26:11]

The Human Touch in the Age of AI

While AI tools may help identify resources more efficiently or streamline administrative work, Dr. Chander is adamant: “Nothing replaces that relational bond” central to effective therapy [28:24]. The therapeutic process—built on empathy, trust, and real-time connection—cannot be replicated by algorithms, no matter how intelligent.

Building a Culture of Curiosity and Connection

The heart of Dr. Chander’s message is twofold: prioritize meaningful relationships (with both patients and mental health colleagues) and cultivate ongoing curiosity. When patients describe pain or emotions, ask them to define their experience—don’t assume yours matches theirs [31:32]. This deeper approach unlocks more effective care and supports authentic healing and performance.

Supporting both patient and provider wellbeing is an active, evolving journey. Start with small, consistent steps toward awareness, stay curious, leverage available resources, and above all, put people first. Healing happens in relationship—both for those who give care, and those who receive it.

Part 1: Recognizing Burnout and Building Resilience in Healthcare Providers

Supporting the Whole Practitioner

In today's high-stakes world of healthcare, practitioners are continually challenged to care for others while managing their own needs. Burnout and compassion fatigue remain persistent risks, particularly in professions focused on healing. Building awareness, integrating preventative habits, and understanding personal limits are essential steps toward sustaining long-term performance and well-being.

Understanding Burnout in Healthcare

Burnout isn't just feeling tired or overworked; it is often a pervasive sense of emotional exhaustion, a reduced sense of accomplishment, and even depersonalization. One of the initial barriers to overcoming burnout is the inability to recognize its onset in oneself. High-achievers and healthcare professionals are particularly vulnerable, often pushing beyond limits without noticing the gradual decline in performance or well-being.

A practical starting point is to ask: When do you feel you’re operating at your best? And, how do you feel when you’re just meeting expectations or barely getting by? Comparing these benchmarks can reveal early warning signs that something needs to change. Such self-reflection creates a foundation for more intentional self-care and helps preempt burnout before it fully develops.

Preventive Self-Care Strategies

Awareness is the first line of defense, but prevention is equally critical. Rather than relying solely on extensive breaks or infrequent vacations, integrate short, restorative pauses into the daily routine. Even setting aside just 15 minutes alone before a workday can provide invaluable space to check in with personal needs. Whether it involves sitting in silence, enjoying a favorite song, or savoring a special snack, these micro-breaks foster moments of joy, novelty, and anticipation—important for maintaining motivation and fulfillment.

Regular self-check-ins throughout the week can further support mental health. Carving out time dedicated solely to personal well-being (away from responsibilities to patients, family, or the clinic) provides moments to reset and regain perspective.

Developing daily non-negotiables is another effective strategy. Identify a handful of simple routines—such as movement, a cup of coffee, or a daily treat—that you consistently look forward to. These anticipatory pleasures mitigate the sense of overwhelm by building small pockets of relief and excitement into even the busiest days.

Addressing the Guilt of Rest

Many healthcare professionals struggle with guilt when pausing to care for themselves—particularly those who are caregivers at work and at home. The endless to-do list often creates a sense that any break is time stolen from other vital tasks. Paradoxically, this guilt perpetuates the cycle of burnout.

One way to overcome this barrier is to pre-schedule rest and self-enrichment activities as recurring appointments. Knowing these moments are firmly slotted into the calendar can reduce guilt and enhance consistency. However, simply blocking time is not enough; the type of rest matters. Whether it’s a walk, an afternoon ritual, or a half-hour with a book, choose activities that resonate personally and provide tangible rejuvenation rather than just serving as placeholders for “time off.”

The Science of Novelty and Anticipation

Motivation and fulfillment in healthcare careers are closely linked to novelty as well as having things to look forward to. The brain craves both. While lengthy getaways are rarely feasible for clinicians with packed schedules and family responsibilities, even minor sources of daily or weekly pleasure—such as a new snack, brief outing, or hobby—can significantly boost mood and motivation.

This principle doesn’t only apply to practitioners. Encourage patients to identify and incorporate similar routine pleasures or mindful practices as part of their recovery and general well-being. It’s about feeding the soul, not just the body.

Cultivating Sustainable Careers

Sustaining a healthcare career requires a deliberate focus on both self-awareness and preemptive self-care. Recognizing one’s own needs, planning regular intervals of restorative activity, and letting go of guilt associated with rest are all vital. By affirming the importance of personal well-being, practitioners become not only more effective caregivers but also role models for patients navigating their own health journeys.

Part 2: Restoring Energy Between Patients and Embracing Personalized Mindfulness

Resetting After High-Intensity Patient Care

Working in healthcare often means absorbing the emotions, pain, and stories of others. Each patient visit can leave an imprint, especially for highly empathic practitioners. Over time, the cumulative exposure to patients’ distress, trauma, or frustration can weigh heavily, making it essential for providers to learn effective strategies for regular emotional and energetic resets.

The Importance of Rituals for Energy Renewal

Many clinicians intuitively seek ways to decompress after emotionally charged days. Simple rituals for ending the workday can have a tremendous impact. For some, the silence of a drive home acts as a buffer between work and personal life, providing solitude to process and release the day’s experiences. Others find movement—whether a workout, a walk, or any physical activity—a vital conduit for working through complex emotions and stress.

Even between back-to-back appointments, taking a brief pause, changing body position, or stepping outside can mark a meaningful shift in mental and physical state. These transitions signal the body and nervous system to let go, reset, and prepare to engage afresh, enhancing resilience throughout the day.

Personalized Approaches to Mindfulness

Many are drawn to practices such as meditation, breathwork, or mindfulness for their documented benefits—improved mood, resilience, and even accelerated healing times. Yet, not every provider or patient connects with traditional forms of seated meditation. The key lies in discovering forms of mindfulness that suit individual preferences and lifestyles.

Mindful walking, guided breathing exercises, or simply bringing awareness to routine activities like eating or driving can serve as powerful mindfulness practices. Even dedicating just five minutes daily to mindfulness or meditation can meaningfully improve mental health and performance outcomes.

Technology makes access to structured mindfulness easier. Apps with both short and longer guided sessions, diverse voices, and customizable topics allow users to experiment until they find a format that resonates. YouTube and similar platforms also provide ample free resources catering to varied tastes and time constraints.

Measuring the Impact of Mindful Practices

Science supports modest but consistent investment in mindfulness. Just five minutes each day has been shown to yield a 10-20% improvement in mental health and recovery outcomes—especially relevant in rehabilitation settings like ACL recovery. Embedding five minutes of calm or focused intention—however that looks for the individual—can be transformative for both patients and providers.

Encouraging Mindfulness for Patients

Health professionals are uniquely positioned to recommend accessible mindfulness strategies to their patients as an adjunct to physical care. Beyond improving healing trajectories, these strategies foster self-awareness, self-compassion, and the ability to recognize and manage difficult emotions—an especially important resource during extended recoveries or chronic pain.

Offer information about affordable or free apps and resources tailored to varying levels of comfort with mindfulness. Suggesting structured activities or even a checklist of options provides patients with agency and flexibility depending on their schedule, interests, and emotional needs.

Curiosity and Experimentation: The Path to Sustainable Self-Care

What works for one person may not work for another; meditation, yoga, physical activity, or time in nature all offer different benefits. Encourage experimentation, especially with methods that don’t initially seem like a fit. Sometimes, discovering that a particular practice isn’t helpful is as valuable as finding one that works.

Ultimately, effective energy renewal hinges on getting curious—about both oneself and one’s patients. Permission to tailor these moments of pause and mindfulness establishes the foundation for well-being, building a robust capacity to handle the inevitable fluctuations and demands of a healthcare career.

Part 3: Building Effective Referral Pathways and Leveraging Accessible Mental Health Resources

Bridging Gaps in Mental Health Support for Patients

Healthcare providers frequently encounter patients whose needs extend beyond physical care. Recognizing when someone may benefit from mental health resources—and knowing how to facilitate the connection—are core components of holistic, effective practice. Understanding where to look for trustworthy providers, how to support patients with limited financial means, and navigating the expanding role of digital tools all form part of the modern clinician’s toolkit.

Finding the Right Mental Health and Performance Provider

Establishing a reliable referral network begins with identifying mental health professionals well-matched to patients’ unique situations. Searchable online directories, such as Psychology Today, enable providers to filter by location, specialty, and insurance compatibility, offering insight into each professional’s approach and background. Cultivating professional relationships with local mental health practitioners allows seamless, personalized referrals when care beyond the scope of physical treatment is needed.

For those specializing in sport and performance psychology, organizations such as the American Psychological Association’s Division 47 and the Association for Applied Sport Psychology provide directories for clinicians with unique credentials like “Certified Mental Performance Consultant.” Developing awareness of these resources enables providers to connect patients with targeted support for challenges at the intersection of physical, emotional, and performance domains.

Telehealth and Interstate Collaboration

Regulatory advances continue to improve access to care. Licenses such as PSYPACT now allow psychologists to see patients across dozens of states using telehealth services. This breakthrough is particularly valuable for individuals who travel frequently—like athletes—or reside in states with clinician shortages.

While remote care has expanded rapidly, understanding the licensing boundaries, telehealth laws, and options for traveling healthcare professionals ensures compliance and continuity of high-quality care, especially for providers supporting teams or individuals across multiple locations.

Low-Cost and Accessible Resources

Financial constraints remain a significant barrier for many seeking mental health support. Numerous high-value resources now exist to bridge this gap:

• National Alliance on Mental Illness (NAMI): Offers 24/7 support lines and free or low-cost support groups, both in-person and virtual.

• Community and Hospital-Based Programs: Hospitals often host support groups for issues like chronic pain or postpartum challenges, typically free and sometimes virtual.

• Eating Disorder Recovery Center (ERC): Provides virtual resources and groups on a low-cost or free basis for those navigating eating disorders.

• Student Clinician Programs: Many training clinics offer reduced fees for sessions with student counselors or psychologists operating under licensed supervision. While this may feel unconventional, it provides access to quality care and supports the next generation of professionals.

Providers are encouraged to save directories and create “resource files” at reception or in digital form. These files can be distributed to patients who express need, destigmatizing the first step toward receiving additional help.

Books and Apps for Mental Wellness and Performance

Independent study can complement or precede formal therapy. For those interested in performance psychology, foundational texts include:

• Peak Performance by Steve Magness

• Mindset by Carol Dweck

• Range (noted for its green mint cover)

• The Mindful Athlete

Mental health and mindfulness apps like Healthy Minds and Human, as well as curated free resources on YouTube, can provide guided mindfulness practice, breathwork, and emotional regulation strategies.

The Role—and Limits—of AI in Mental Health

Artificial intelligence has made it easier to access information, find providers, and receive resource recommendations. AI-driven platforms can rapidly suggest books, articles, and specialist directories suited to individual needs. However, while these advancements enhance efficiency, they do not—and cannot—replace the nuanced, relational aspects of therapy. The therapeutic alliance, deep understanding, and ongoing support offered by a live professional remain irreplaceable.

Empowerment Through Relationship and Curiosity

Creating strong professional networks ensures providers are not unduly burdened with sourcing every resource alone. Building relationships with mental health experts and getting curious about the “person behind the injury” or symptoms are transformative habits. For providers, asking open-ended questions—such as “What does pain mean to you?” or “How does this struggle show up in your life?”—invites patients to paint a richer, more accurate picture of their experiences.

Such curiosity not only relieves providers of feeling pressure to “fix” everything but also empowers patients to actively participate in their own journey toward well-being.

Putting It All Together

Excellence in healthcare is not only about protocols and technical skills. It’s about trust, connection, and communication—both within the practitioner and with the patient. By cultivating awareness, fostering restorative routines, building robust referral networks, and staying open to new resources and approaches, healthcare providers can support the complete human experience—body, mind, and beyond.

Beyond Burnout: Practical Strategies for Healthcare Providers to Support The Whole Patient

Bridging the Gap Between Physical and Mental Health in Clinical Practice

Understanding Burnout and Building Awareness

Burnout is a silent yet pervasive threat in healthcare, often fueled by relentless schedules, high emotional demands, and the drive to deliver exceptional care. One of the most critical first steps to preventing burnout is self-awareness. Recognizing the subtle differences between performing at your best, simply meeting expectations, and just getting by can be transformative. If these states feel out of sync, it may be time to assess and adjust daily habits.

Rather than waiting until exhaustion sets in, integrating ongoing preventive strategies into everyday routines is crucial. Simple practices such as taking 15 minutes alone in the car before starting the workday, regularly asking, "How am I doing?" (even outside the usual Sunday check-in), or ensuring that three daily non-negotiables—like movement, a favorite snack, and a moment of quiet—are met can make an enormous difference. Building small moments of relief and anticipation into the day supports a more sustainable approach to caregiving, helping practitioners feel replenished rather than depleted 04:00.

Rest, Ritual, and Resetting the Nervous System

Purposeful rest isn't a luxury—it's a necessity. The human brain craves novelty and things to look forward to, yet many healthcare providers, business owners, and parents feel guilty for taking even the smallest breaks. Pre-planning and scheduling restorative activities—whether it's a half-hour walk on Thursday mornings or just a favorite snack—can alleviate guilt and enhance a sense of fulfillment.

Mindful habits, such as pausing in the car before heading into the office or intentionally taking a few deep breaths, encourage a slower, more deliberate start to the day. These rituals signal to the nervous system that safety and comfort are present, reducing the constant state of ‘fight or flight’ that relentless productivity tends to fuel 08:12. Integrating short resets between patient visits—like stepping outside for a few moments, changing body position, or even driving home in silence—helps providers process emotions and maintain emotional boundaries after challenging cases 13:57.

Personalizing Mindfulness and Meditation

For those who find traditional meditation daunting, alternative mindfulness practices offer powerful benefits. Research suggests that even five minutes a day of any kind of mindfulness—whether mindful walking, guided meditation through apps, or incorporating mindfulness into daily routines like cooking or running—can measurably improve mental health and, in some studies, accelerate physical recovery from injury 17:01. Apps such as Healthy Minds or Human, as well as numerous freely available guided resources on YouTube, make these practices widely accessible. The key is commitment to a consistent, personally meaningful approach—mindfulness is not a one-size-fits-all prescription 17:19.

Referral Pathways and Building Networks of Support

Healthcare providers inevitably encounter patients whose needs stretch beyond the physical care plan. Having a referral network of mental health and performance psychology professionals is invaluable. Online directories like Psychology Today, as well as specialized databases for sport and performance psychology, make it easier to identify potential collaborators. However, the most effective approach is often relationship-driven: Connect with providers, have real conversations about their work, and assess whether their style aligns with your patients' needs. Developing these relationships alleviates the burden of individual research each time a patient requires additional support 20:13.

Accessible Resources for Patients with Financial Barriers

Not every patient can afford individualized mental health care. Community resources, peer support groups, and hospital-associated programs often provide low- or no-cost options. The National Alliance on Mental Illness (NAMI), local hospital support groups, and organizations like the Eating Disorder Recovery Center (ERC) offer virtual and in-person resources for various needs. Additionally, working with student clinicians—supervised and low-cost—adds another dimension of accessible care. Providers should not hesitate to ask practitioners about sliding scale fees; many in the mental health field are willing to adjust costs for those in need 25:44.

Reading materials such as Peak Performance, Mindset, Range, and The Mindful Athlete can further support patients interested in self-guided learning in mental and performance health 26:21.

The Role—and Limits—of AI in Mental Healthcare

While AI and digital tools can rapidly locate resources, providers, and even book recommendations, they cannot replicate the nuance and relational depth of human therapy. Mental health care thrives on authentic connection, trust, and personalized understanding—elements beyond the reach of technology. AI is a powerful assistant for education and navigation, but it is not a substitute for the irreplaceable human relationship at the heart of healing 28:17.

Curiosity, Connection, and the Path Forward

The most profound shift healthcare providers can make is to approach both themselves and their patients with genuine curiosity. Rather than rushing to solutions, asking open-ended questions—such as “What does this pain mean to you?”—can reveal the deeper context behind symptoms and emotions. It is this mindset, coupled with robust networks and creative resource strategies, that allows clinicians to support the whole human, not just the injury.

Through awareness, small restorative rituals, open referrals, and continual curiosity, providers can create a practice that heals deeply, sustains their passion, and builds meaningful patient relationships.

1. Burnout prevention and self-awareness for providers

2. Building meaningful patient-provider relationships

3. Integrating mental health in clinical care

4. Accessible resources for mental health support

5. Importance of rest and daily rituals

6. Using AI as a supplemental tool

7. Curiosity and individualized patient understanding

1. Burnout prevention and provider self-care

2. Mindfulness and daily awareness practices

3. Incorporating rest and recovery rituals

4. Addressing guilt in taking breaks

5. Accessible mental health resources

6. Importance of patient-provider relationships

7. Human connection versus AI in care

Alternative Audio Voiceover Script

[Opening music fades in]

Welcome to the FAKTR Podcast—the place where we get real about what it takes to thrive in healthcare. If you’re looking for sharp tools to level up your clinical skills, smart strategies for growing your practice, and genuine conversations about the realities of helping others—this is your show.

I’m your host, Jessica Riddle, and today we’re wrapping up our insightful three-part journey with Dr. Carolina Shander: a licensed psychologist and certified mental performance consultant—specializing in helping athletes and high performers sharpen both their minds and their game.

Over this series, we’ve explored the essential human stories that go beyond the scoreboard: identity, mental health, pain, burnout, and finding agency. Now, in this final episode, we dig into practical resources and referral pathways—discussing what you can do as a provider when a patient’s needs extend beyond your treatment table.

Dr. Shander is here with actionable advice on where to find trusted mental health and performance psychology professionals, how to gauge the right fit, and why it’s so powerful to build relationships with experts in your area. We also highlight accessible options for patients with limited resources—support groups, affordable care, books, and apps that offer immediate support.

And yes, we’ll touch on technology: where AI can be genuinely useful in mental health—like pointing patients toward good resources—and where it simply can’t replace the authentic human connection that makes real therapy so unique.

If you’re ready for straightforward, practical insight on treating people—not just injuries—let’s jump into the last part of our conversation with Dr. Carolina Shander.

Let’s get real for a second: Providers are some of the most giving people out there—but you can’t pour from an empty cup. So, what steps can you take to protect your own energy and stay sharp for the long haul? Dr. Shander emphasizes awareness above all. She encourages regular check-ins—whether it’s a quick morning pause in your car, a Sunday reset, or simply giving yourself fifteen minutes to tune into your needs before jumping into your day.

But it’s not just about the big breaks—she’s talking about building small moments of joy and rest into your routine: a daily walk, a favorite snack, or any non-negotiable that gives you something to look forward to. Anticipating relief, she says, is key to warding off burnout.

It’s also okay—and necessary—to schedule time just for yourself. That little ritual, whether it’s movement, music, or quiet reflection, can make a tangible difference in how you show up for your patients.

Along with self-care, Dr. Shander shares how vital it is for practitioners to develop their own reset rituals—especially when working deeply empathetically with patients. She recommends simple, science-backed changes: shifting your body position, taking a pause between appointments, or even just driving home in silence. The body and mind recognize these micro-resets—and they matter.

If sitting still for meditation isn’t your style? That’s fine. Dr. Shander notes you can practice mindfulness during a walk, while cooking, or even through a short, guided app. The research shows that even five minutes a day can measurably boost mental health and recovery—especially when it comes to performance and physical injury rehab.

As clinicians, we also have to know when to refer, and how. Dr. Shander walks us through the process: start with reliable directories like Psychology Today, read bios, have conversations, and—above all—look for connection. Especially in sport and performance, check out the APA Division 47 or search for Certified Mental Performance Consultants via the CMPC credential. Building a relationship with a local provider can make all the difference when a patient needs support fast.

And for those who can’t access one-on-one care? There are options. Dr. Shander suggests checking out the NAMI website for support groups, investigating local hospital programs—many offer free resources focused on chronic pain, postpartum support, or more. Don’t overlook care provided by student clinicians under supervision, often at reduced fees. And for self-guided work, there are books, apps, and online peer groups as well.

Of course, digital tools—AI included—can help surface resources quickly. But as Dr. Shander reminds us, all the technology in the world can’t substitute for that irreplaceable human relationship at the core of effective therapy.

So, what’s the biggest takeaway? Relationships matter—both in the healing you provide and the network you build behind the scenes. Dr. Shander encourages every provider: get curious. Ask your patients deeper questions. Explore what their experiences truly mean to them—not just what they report on a form. And don’t assume your understanding matches theirs. Dig in, ask for details, and let your curiosity open doors to genuine healing and trust.

As we wrap up this series, I hope you’re walking away with renewed perspective: supporting the whole person isn’t about being everything to everyone. It’s about asking better questions, listening deeply, and knowing when to build your team. Remember, every interaction is a chance to make a meaningful difference.

Thank you to Dr. Carolina Shander for sharing her wisdom, and thank you for tuning into the FAKTR Podcast. If you found value in these conversations, pass them along—a colleague, a coach, anyone who supports performance and recovery can benefit.

Want more practical tools and connections? Check out factor-store.com for our full course lineup, upcoming events, and stay connected with our growing community.

Until next time—stay curious, keep raising the standard, and take care of yourself as you take care of others.

[Music fades out]

New FAKTR Podcast out now! Dr. Carolina Chander shares tips on burnout prevention, mindful routines, low-cost mental health resources, and why human connection matters in care. Listen for practical takeaways for healthcare providers!

Title: Treating the Whole Person: Practical Mental Health Strategies for Healthcare Providers

Introduction:
In this insightful episode, Dr. Carolina Chander, licensed psychologist and certified mental performance consultant, dives deep into the often-overlooked areas of mental health, burnout prevention, and holistic patient care. Through a practical and thought-provoking conversation, she challenges healthcare providers to reimagine their approach—moving beyond treating the injury to supporting the whole human. Dr. Chander shares foundational principles, actionable techniques, and real-world resources that empower providers to improve their practice, safeguard their well-being, and foster better patient outcomes.

Objective:
The purpose of this session is to equip healthcare providers with effective strategies to manage burnout, enhance the provider-patient relationship, and address the mental and emotional needs of both themselves and their patients. By the end of this discussion, attendees will:

1. Think Differently:

• Recognize the importance of treating patients as complex individuals—not just a diagnosis or injury 00:02:54.

• Understand the fundamental role of self-awareness, agency, and burnout prevention in delivering high-quality care 00:03:31.

• Embrace curiosity as a driver for deeper connection and individualized treatment, by asking better, more open-ended questions 00:31:21.

2. Feel Differently:

• Reduce the burden and guilt associated with self-care by acknowledging its essential role in sustainable practice 00:08:49.

• Boost confidence in setting healthy boundaries and engaging in rituals that support emotional reset after challenging patient interactions 00:13:36.

• Feel empowered to seek and build supportive relationships with mental health professionals, knowing this collaboration benefits patient outcomes 00:31:14.

3. Do Differently:

• Implement simple, daily practices to prevent burnout, such as short breaks, mindful check-ins, and scheduling moments of joy throughout the workday 00:04:29, 00:05:28.

• Experiment with diverse mindfulness and reset techniques—including mindful walking, movement, changing physical environments, or guided meditation—to find what works best individually and for patients 00:15:05, 00:17:19.

• Use practical tools and resources to support patients with limited financial means, including free or low-cost support groups, student clinician services, mental health apps, and recommended reading 00:24:10.

• Leverage, but not rely solely on, technologies like AI to find quick resources or referrals—while recognizing that authentic human connection is irreplaceable in meaningful therapy and healing 00:27:56.

Killer Call to Action:
Now is the time to rethink your approach to both patient care and self-care. Get curious—not only about the person sitting in front of you, but about your own needs and boundaries as a healthcare provider. Take five minutes today to check in with yourself. Reach out to a mental health professional in your area and begin building that crucial referral relationship. Explore a new mindfulness technique, try asking a patient what their pain truly means to them, and investigate support resources beyond traditional one-on-one care.

Remember, you don’t have to do it all alone. By prioritizing curiosity, connection, and self-compassion, you can elevate your practice, reduce the risk of burnout and injury, and truly support the whole human—both in yourself and in every patient you see. Start today: ask a new question, make a new connection, and say yes to building a healthier, more sustainable future in healthcare.

Certainly! Here are some quotes from Dr. Carolina Chander’s interview and other speakers that capture the core messages of the episode and are perfect for sharing:

1. "A big part about burnout is there's no kind of anticipation of relief. If we can build that in throughout our day, we're more likely to feel like we're honoring what we need and can be okay."
   — Combine with visuals of a calendar with small, joyful moments highlighted, or a coffee/snack break as a symbol of daily relief.06:03

2. "We get wrapped up in how helpful I can be to somebody else versus that I also have to be helpful to myself."
   — Pair with an image of a healthcare professional caring for themselves as well as their patients, emphasizing self-compassion.05:20

3. "Rest isn't just about doing nothing, but it's about: how do I give myself peace for a minute? How do I reset my nervous system to fire on all cylinders tomorrow?"
   — Visually, show contrast between rest and activity, perhaps with a split image of stillness and action.10:29

4. "If we're constantly running, you'll be running from a bear forever versus: 'I have a hiding spot. I'm able to sit down, rest, and be okay.'"
   — Pair with a creative visual of escaping the ‘bear’ of burnout by finding a safe resting space.08:12

5. "It's not just about sitting in silence... but how do I give myself the space to relax and give myself some peace? Honestly, five minutes a day is enough."
   — Show a clock or timer set to five minutes, or someone enjoying a mindful pause.18:10

6. "Nothing replaces that relational bond—the ability to be with somebody in the trenches and understand the whole human. That’s what therapy is about."
   — Combine with images of supportive human connection, such as two hands clasped or a clinician and patient in conversation.28:24

7. "If you can't connect with me, then that's okay—I'm not your provider, and I will find you somebody else that's going to be really great."
   — Visualize with choice and pathways, reflecting finding the right fit in healthcare.20:19

8. "Get curious about you as well as your patients. Ask questions about what you think you might already understand—huge differences come really, really quickly from that."
   — Pair with a questioning, inquisitive visual, like a magnifying glass over a heart or brain.31:26

9. "Ask them to paint you a picture of what their experience is. Every patient is a completely different human than the one you saw fifteen minutes ago—and completely different than yourself."
   — Combine with diverse portraits or painted canvases, emphasizing uniqueness.32:56

10. "While AI and digital tools may help patients and providers find resources more quickly, they cannot replace the human relationship that sits at the heart of meaningful mental health care."
    — Show a blend of technology and human connection, perhaps a hand reaching out from a digital device to another hand.34:51

These quotes encapsulate the importance of self-care for providers, the irreplaceable value of human connection, and the need for curiosity and understanding in patient care—core themes ideal for sharing with the healthcare community.

Title: Navigating Burnout and Holistic Care in Healthcare: Practical Strategies for Providers

Introduction:
Healthcare providers are committed to delivering high-quality patient care, but the daily demands, emotional weight, and pressure to “do it all” can lead to burnout and empathy fatigue. In this episode of The FAKTR Podcast, Jessica Riddle and Dr. Karolina Shander explore the real-world challenges facing today’s clinicians, from managing their own well-being to supporting the full spectrum of patient needs—including mental health and performance. Use these strategies to address the most pressing pain points identified, empower your practice, and foster a more sustainable, rewarding career in healthcare.

1. Burnout and Emotional Fatigue Among Providers
   Healthcare professionals often give to others at the expense of themselves, leading to exhaustion, diminished performance, and decreased empathy.

Strategies to Overcome Burnout:

• Self-Awareness and Regular Check-Ins: Dr. Karolina Shander recommends assessing how you feel when performing at your best versus just meeting expectations, and asking, “What do I need right now?” even if it’s a short moment before starting your day 04:00.

• Micro-Breaks and Non-Negotiables: Instead of just waiting for long vacations, integrate 15-minute breaks, movement, a favorite snack, or simple rituals throughout your day to anticipate relief and create moments of joy 04:53.

• Proactive Planning: Schedule moments of rest and self-care like you would appointments, creating dependability and reducing guilt, especially for high-achievers and caregivers 09:39.

• Movement and Position Changes: In between patient visits, change your physical position, step outside, or simply drive home in silence to reset your nervous system and create boundaries between encounters 14:10.

2. Guilt Around Taking Time for Yourself
   Providers—especially those who are empathetic or carry significant responsibility—often feel guilty about self-care.

Strategies to Counteract Guilt:

• Plan and Reframe Rest: Scheduling rest allows for accountability and lessens guilt, making space for introspection and true recovery 09:39.

• Focus on Impact: Notice the positive effects of self-care, such as improved sleep, mood, or relationships, to reinforce its value for you and your patients 10:53.

• Curiosity Around Guilt: Reflect on where feelings of guilt originate and tailor your self-care in ways that make sense for you, allowing flexibility as personal needs change 09:29.

3. Navigating Patient Mental Health and Holistic Needs
   Providers may recognize when patients need support beyond physical care but feel unprepared to refer or address broader issues such as mental health and identity.

Practical Solutions:

• Build Relationships with Mental Health Providers: Develop connections with trusted professionals in your area for easy referrals, making support accessible when patients require care beyond your scope 31:06.

• Use Directories and Networks: Utilize Psychology Today, NAMI, APA Division 47, and ASP directories to find qualified therapists or certified mental performance consultants. Engage in conversations to assess best fit—connection is key 19:39.

• Stay Curious in Patient Encounters: Instead of assuming what “pain” or “sadness” means, ask open-ended questions such as, “What does that feel like for you?” to deepen understanding and patient empowerment 31:28.

4. Limited Access and Financial Barriers to Mental Health Care
   High costs, lack of insurance, or financial instability can prevent patients from accessing counseling and support.

Accessible Resources and Strategies:

• Free or Low-Cost Support: Look to the NAMI website, hospital-based support groups, Eating Disorder Recovery Center resources, and Facebook or community groups for free or affordable options 24:10.

• Student Clinicians: Encourage patients (and providers) to consider therapy with supervised student clinicians, often available at reduced rates without compromising quality 25:18.

• Books and Apps: Recommend evidence-based books (“Peak Performance,” “Mindset,” “Range,” “The Mindful Athlete”) and apps (Healthy Minds/Human, YouTube breathwork) for education, mindfulness, and skill-building 26:11.

• Always Ask: Don’t hesitate to inquire about sliding scale or low-cost arrangements even in private practice. Many providers are willing to adjust fees or recommend alternatives 27:06.

5. Integrating Mindfulness and Recovery for Those Who Struggle with Stillness
   Not every provider or patient thrives with traditional meditation, and many need practical, actionable alternatives.

Suggestions for Mindful Practice:

• Five-Minute Minimums: Just five minutes of mindfulness daily—whether through walking, breathwork, or guided audio—can meaningfully improve mental health and recovery 17:19.

• Customization: Adapt mindfulness practice to your style: mindful walking, yoga, or integrating breathwork into daily routines, rather than forced stillness 17:26.

6. The Human Element in a Digital World: Technology vs. Connection
   AI tools can quickly surface information and resources, but they cannot replace the power of human connection in therapy and patient care.

Advice on Using Technology Wisely:

• Supplement, Don’t Replace: Use AI for information, resource discovery, and logistics. But recognize that healing comes through relationship and personalized understanding—not algorithms 28:17.

• Prioritize Human Connection: The relational bond between provider and patient is irreplaceable and should be prioritized to foster trust, safety, and authenticity 28:32.

Conclusion:
Burnout, emotional exhaustion, and uncertainty in handling holistic patient care are real challenges for today’s healthcare providers. By scheduling micro-breaks, building curiosity-driven patient dialogues, tapping community and digital resources, and intentionally connecting with mental health partners, providers can better serve both themselves and their patients—a step toward a more resilient, empathetic, and impactful practice. Remember: being curious, building relationships, and tending to your own well-being are the foundations of becoming a top performer in healthcare without burning out.

Ever feel like you’re running on empty trying to help everyone else? On this episode, we’re talking burnout, real self-care, and what it really means to support both your patients and yourself—beyond just fixing an injury. Grab your coffee, let’s get into it.

Email 1
Subject: Helping Your Patients Heal Beyond the Physical
Pre-header: Support your clients’ recovery with proven mental health resources
Email:
Hey [Name],

Do your patients need more than just a physical care plan? At FAKTR, we know burnout, mental health, and performance roadblocks hold back recovery—not just injuries. Our resources and live events connect you with cutting-edge rehab practice, mental skills, and referral networks so you can support every part of your patient’s journey.

Want a quick tip sheet for local mental health referrals and accessible support tools?

CTA:
Reply “info” and I’ll send you our referral starter guide.

Email 2
Subject: Your Practice, Your Rules—Avoid Burnout & Boost Results
Pre-header: Helping you and your patients find real relief, not just short fixes
Email:
Hey [Name],

Ever run low on energy or see your patients stuck? We put together practical ways to build in relief—from micro-breaks to simple mindfulness—even if you "don’t do meditation." Tools like our free resource guide and clinical webinars make self and patient care a bit less overwhelming.

Want the guide or an invite to our next live session?

CTA:
Shoot back “guide” or “invite” and I’ll get you on the list.

Email 3
Subject: Quick Heads-Up—Last Call For Free FAKTR Tools
Pre-header: Build better outcomes, no strings attached
Email:
Hey [Name],

Just checking in—still want support for patient burnout, recovery, and mental health? Our toolkit has app recommendations, low-cost referral ideas, and bite-size business tips for busy clinics. It’s straight from conversations with top providers and sport psychologists.

Still interested?

CTA:
Reply “yes” for the free toolkit. If not, no worries—here if you need me.

✅ Burnout isn’t just a buzzword—it's a silent threat to healthcare providers everywhere.
✅ Learn the real strategies to prevent burnout and stay sharp, directly from performance psychology expert Dr. Carolina Chander.
✅ On this episode of the FAKTR Podcast, host Jessica Riddle digs into mental health, practical self-care rituals, and how to support both yourself and your patients—beyond the physical care plan.
✅ Building real relationships and getting curious about your own needs might just be the keys to lasting success and fulfillment in your practice.

If you are a healthcare provider committed to supporting the whole patient—not just the injury or condition they present with—then understanding how to integrate mental health and performance psychology resources into your practice is essential for truly impactful care. Building solid referral networks and knowing how to provide accessible options when financial or logistical barriers arise can transform your patient relationships and outcomes.

In today’s episode, we’ll explore practical strategies to identify when a patient may need support beyond the physical care plan, resources and referral pathways for finding trusted mental health professionals, and actionable tips for preventing burnout and cultivating wellbeing as a provider yourself. We’ll also discuss the role of AI and digital tools in accessing mental health resources, including their benefits and limitations in patient care.

This episode features Dr. Carolina Shander, a licensed psychologist and certified mental performance consultant specializing in sport and performance psychology. Dr. Shander brings deep expertise in the intersection of mental health, recovery, and high performance—and offers guidance you can implement in your practice right away.

In Part 3 of this 3-part series, you'll discover:

• Practical burnout prevention tactics healthcare providers can use immediately to support their own well-being

• Mindfulness and rest strategies—from micro-breaks to personalized rituals—that increase resilience and boost patient care

• Accessible mental health resources, low-cost options, and referral pathways for patients needing support beyond physical care

• The real opportunities—and limits—of AI in mental health and performance care, and why authentic human connection still matters most

Too many clinicians treat the injury, not the individual

Here’s what’s missing…

It’s not about just the diagnosis—it’s about seeing the whole person.

Want to make your care more human-centered? Try these 10 ways to treat the whole patient:

1. Get curious, not just clinical
   ↳ Ask open-ended questions
   ↳ Invite patients to share more about their experience

2. Build real relationships
   ↳ Create connections with trusted mental health & performance providers
   ↳ Don’t wait until crisis to start collaborating

3. Look for signs beyond the physical
   ↳ Notice shifts in motivation, mood, or burnout
   ↳ Check in about mental and emotional health, not just symptoms

4. Prioritize prevention—not just intervention
   ↳ Encourage regular check-ins and awareness for yourself and your patients
   ↳ Teach daily habits that foster resilience

5. Model healthy boundaries
   ↳ Schedule short breaks, not just long vacations
   ↳ Have non-negotiables (movement, snack, a moment of quiet) built into your day

6. Personalize rest and recovery
   ↳ Help patients (and yourself!) find rituals that actually work
   ↳ Let “rest” be whatever refuels them—even if that means movement, music, or mindful walking

7. Share accessible resources
   ↳ Recommend free/low-cost options: community groups, reputable apps, books, support lines
   ↳ Keep a list ready for patients who need more, but can’t afford 1:1 care

8. Empower through education
   ↳ Teach the neuroscience of motivation—novelty and anticipation matter
   ↳ Help them find something to look forward to, big or small

9. Embrace technology—but know its limits
   ↳ Use AI and apps to find resources fast
   ↳ Don’t let digital tools replace the irreplaceable: human connection and understanding

10. Make space for stories
    ↳ Ask what pain means to this patient, not what it “should” mean
    ↳ Invite them to paint a picture of their struggle, and listen without assumption

True care starts with curiosity and connection.

Ready to treat the person, not just the pain?
♻️ Repost if you agree—let’s raise the standard, together.

Ebook Draft: Caring for the Whole Person in Healthcare

Subtitle: Integrating Mental Health, Performance, and Provider Well-being in Clinical Practice
Author: [Insert name]
Date: [Insert webinar date]

Table of Contents

1. Introduction

2. Key Themes

   • Preventing Provider Burnout: Awareness and Prevention

   • Building Mindfulness and Resilience in Practice

   • Accessible Mental Health Resources for Patients

   • The Power of Human Connection in Healthcare

   • Navigating the Role of AI in Mental Health Support

3. Insights

4. Takeaways

5. Action Items

6. Conclusion

1. Introduction

Healthcare providers are increasingly called to address not just the physical health of their patients, but also their mental, emotional, and holistic well-being. This webinar, led by Dr. Carolina Chander—a licensed psychologist and mental performance consultant—explores practical strategies to recognize, prevent, and address burnout in providers, foster resilience, and connect patients to essential mental health resources. Special attention is given to actionable, real-world solutions to help providers care for both themselves and their patients more effectively.

Main Objectives:

• Understand the signs and prevention strategies for provider burnout

• Learn how to integrate mindfulness and well-being practices into clinical routines

• Discover accessible resources for patients with limited means

• Examine the evolving role of AI in supporting mental health

• Highlight the importance of human connection and communication in patient care

2. Key Themes

Preventing Provider Burnout: Awareness and Prevention

• Many providers fail to recognize their own burnout and need for change until symptoms are severe 00:03:31

• Regular self-check-ins and scheduled moments of relief are essential

• Prevention—not just reaction—sets elite performers apart

Building Mindfulness and Resilience in Practice

• Small rituals, such as mindful breathing or a favorite snack, can make daily replenishment attainable

• Identifying personal non-negotiables (e.g., movement, a coffee, a joyful snack) builds anticipation and hope 00:05:28

• Mindful practices don't have to take the form of traditional meditation—walking, music, or breathwork can be equally effective 00:17:19

Accessible Mental Health Resources for Patients

• A variety of low-cost and community-based options exist:

  • Support groups (often offered by hospitals or NAMI)

  • Student clinician services with reduced fees

  • Free or low-cost apps for mindfulness (e.g., Healthy Minds, Human)

  • Books such as Peak Performance, Mindset, and The Mindful Athlete 00:26:11

The Power of Human Connection in Healthcare

• Relationship-building with other providers is crucial to delivering whole-person care 00:30:52

• Empathy and curiosity transform patient interviews—asking patients to “paint you a picture” of their experiences yields richer insights 00:31:39

• Therapy and healing depend on trust, attachment, and understanding, not just information or advice

Navigating the Role of AI in Mental Health Support

• AI tools can quickly suggest resources or locate providers, simplifying logistics

• However, they cannot replace the warmth, trust, and individualized insight of a real human connection 00:28:17

• AI may assist with administrative tasks but falls short in providing therapeutic support

3. Insights

• “There’s no kind of anticipation of relief in burnout. If we can build that in throughout our day—we’re more likely to honor what we need.” 00:05:58

• A regular check-in with oneself (even just once a week) is as important as patient-focused care 00:05:00

• At least five minutes of mindfulness daily translates to measurable improvements in mental health and injury recovery outcomes 00:16:44

• Providers should feel empowered to ask about, and seek out, affordable care options—including fee reductions, student clinics, or community resources 00:27:22

• “Nothing replaces the relational bond and the ability to be with someone in the trenches and understand the whole human.” 00:28:24

4. Takeaways

• Schedule brief, daily “relief moments” to prevent and recover from burnout

• Get curious, both about your own needs and your patients’ lived experiences

• Don’t overlook small rituals—they add resilience to busy clinical days

• Curate and share accessible resources: apps, support groups, student clinicians, and books

• Recognize when to refer and build trusted relationships with local mental health professionals

• Use AI and digital tools for resource-finding, but not as a substitute for real relational care

• Always ask patients what their pain or discomfort means to them—don’t assume shared definitions

5. Action Items

• Implement weekly self-check-ins: Block time on your calendar for personal reflection and relief

• Identify your “non-negotiables” for well-being: (e.g., movement, favorite snack, brief outdoor breaks)

• Develop a referral network: Reach out and establish a connection with at least one mental health or performance consultant in your area

• Compile accessible patient resources: Bookmark reputable apps, local support groups, and sliding scale clinics

• Educate patients on available options: Have printed or digital handouts ready for low-cost or no-cost care pathways

• Incorporate brief mindfulness: Practice and encourage five-minute mindful activities each day

• Ask deeper questions during visits: Use open-ended, empathetic inquiries to better understand what patients are experiencing

6. Conclusion

Caring for the whole person requires looking beyond symptoms and protocols to understand the unique physical, mental, and emotional needs of each patient—and each provider. The power to transform outcomes lies in curiosity, relationship, and practical strategies that make genuine well-being possible even in demanding healthcare environments. By combining awareness, accessible resources, and authentic connection, providers can lead the way in building a healthier, more resilient care community. Embrace these strategies today and become a champion for whole-person care in your practice and beyond.

It appears there is no Dr. Silverman featured or mentioned in the provided transcript for this episode. The main expert interviewed is Dr. Carolina Chander. If you would like me to highlight the most impactful lessons and insightful ideas from Dr. Chander instead, please let me know!

FAKTR Podcast: Post-Webinar Wrap-Up

Introduction

Welcome back to the FAKTR Podcast! I’m Jessica Riddle, and today, we’re going to wrap up and synthesize the incredible insights from our recent conversation with Dr. Carolina Shander, licensed psychologist and expert in sport and performance psychology. Whether you joined us live or are catching up now, this episode is all about actionable takeaways and strategies that you, as a healthcare provider, can put into practice immediately—even if you’re not a clinician yourself.

The "Whole Human" Approach

One of the standout themes from Dr. Shander’s discussion was the importance of seeing beyond the injury or physical symptom in front of you. It’s easy in a busy practice to focus on the task at hand: treat the sprain, rehabilitate the muscle, create the protocol. But as Dr. Shander emphasized, optimal care comes from addressing the whole person—mindset, identity, mental health, pain tolerance, burnout, and more 00:01:37.

Action:
Start every visit with curiosity, not just a checklist. Ask “How are you feeding your soul?” or “What’s something you’re looking forward to this week?” It might reveal much more than a standard health inventory 00:07:02.

Preventing Provider Burnout

Let’s talk about you—the healthcare provider. Burnout is real and rampant in our field; recent studies suggest over 50% of providers report symptoms of burnout at some point in their career. Dr. Shander underscored the need for intentional, frequent micro-breaks and rituals, not just annual vacations, to prevent burnout before it takes hold 00:04:29.

Tactical Strategies:

• Daily Non-Negotiables: Define your top 3 daily routines (movement, favorite snack, a few minutes of quiet) and honor them consistently 00:05:28.

• Mini Check-ins: Block regular, scheduled times—even if just 15 minutes in your car before the clinic opens—to assess your mental and emotional state 00:04:29.

• Awareness over Perfection: Recognize when your performance dips below your best, and use that as an early warning sign to adjust and intervene 00:04:00.

As someone who works primarily with healthcare businesses and providers—rather than on the clinical side—I’ve seen firsthand how small daily habits can make a massive impact not just on career longevity, but on your ability to show up for your patients and teams.

Resetting Between Patients

Empathy is a gift, but it comes with the risk of carrying your patients’ emotional burdens home with you. Dr. Shander shared how simply changing physical position or environment between sessions—whether you get outside for a minute, move from your chair to the floor, or drive home in silence—acts as a neurological reset 00:14:10. Even just 30 seconds in a new environment helps create space between each visit, reducing emotional residue.

Action:
Try weaving in a micro-ritual between appointments—movement, silence, or even a simple breathwork exercise—to protect your own energy 00:14:23.

Mindfulness for Everyone

Not all providers or patients are wired for sitting meditation, and that’s okay. The research shows that just five minutes of mindfulness or meditation a day can improve outcomes by 10-20%, including in physical recovery scenarios like ACL rehab 00:16:44.

Tactical Strategies:

• Mindful Movement: Walking, running, or even cooking with awareness counts towards your mindfulness “quota” 00:17:19.

• App Recommendations: Explore options like “Healthy Minds” (now “Human”) or YouTube-guided practices for customizable, accessible options 00:17:37.

• Integrate, Don’t Isolate: Encourage patients to find a mindfulness approach that fits their lifestyle, and do the same for yourself 00:17:34.

Creating (and Utilizing) Referral Networks

You do not need to be every expert for every patient. Build real relationships—with mental health providers, performance psychologists, and other specialists in your community—before the referral is urgently needed 00:31:06.

Tactical Strategies:

• Psychology Today Directory: Use this as a starting point to find the right provider fit for your patients 00:19:39.

• Division & Certification Directories: For sport and performance referrals, check out APA Division 47 and CMPC listings 00:20:46.

• Student Clinicians & Low-Cost Options: Remember local training programs and supervised student clinics, which can offer impactful and affordable support 00:25:49.

Accessible Support Beyond 1:1 Care

Statistics show that cost is the number one barrier to accessing mental health services in the U.S. Dr. Shander recommended saving a shortlist of community resources for patients who need support but lack the means for individual therapy 00:24:10:

• NAMI: 24/7 support and group resources for various mental health challenges 00:24:30.

• Hospital-Based Support Groups: Especially for issues like chronic pain or postpartum support 00:24:42.

• Eating Disorder Recovery Centers (ERC): National presence and virtual options 00:24:57.

• Recommended Reads: “Peak Performance,” “Mindset,” “Range,” and “The Mindful Athlete” for self-guided growth 00:26:11.

Action:
Build a “resource folder”—physical or digital—so front office staff can quickly provide patients with these options when needed 00:23:41.

AI as a Resource, Not a Replacement

While AI tools like ChatGPT can help you and your patients find resources or information faster, nothing replaces the power of human connection in therapeutic or coaching work 00:28:24. Providers should use digital resources to supplement—not substitute—the trust, empathy, and nuance of a real relationship.

The Power of Curiosity

Finally, Dr. Shander encouraged all of us to get curious—not only about our patients, but also about ourselves. When a patient says, “I’m in pain,” ask what that pain means for them specifically 00:31:28. When a patient seems stuck, go one layer deeper. These questions drive better outcomes, and research in patient-centered care confirms: engaged, empathetic providers see better adherence, faster recovery times, and higher satisfaction scores.

Closing Thoughts

From someone who sees both the business and the human side of healthcare, here’s my challenge: Take ONE thing from this episode, and make it part of your routine or your practice tomorrow. Maybe it’s your personal non-negotiable snack and walk. Maybe it’s saving those referral resources to share with a patient in need. Or maybe it’s just taking five quiet minutes for yourself before you start your day.

Thank you for tuning in and for caring deeply about your own wellbeing and that of your patients. The journey to excellence in care is never-ending—but as we’ve explored, it’s more meaningful, sustainable, and joyful when you treat the whole human—your patients and yourself included.

Until next time, keep learning, keep refining, and keep raising the standard of care.

faktr133 — Step-by-Step Guide for Healthcare Providers

Title Card

• Purpose: Provide practical strategies for healthcare providers to recognize and address burnout, support patient mental health, and build collaborative referral relationships. [^1]

• Intended for clinicians across practice settings, especially those working with athletes, high performers, or individuals navigating pain, recovery, identity, or mental health challenges. [^1]

Clinical Problem & Why It Matters

• Many providers and patients experience challenges related to burnout, identity, mental health, pain, and recovery. [^2]

• Populations: Athletes, high-achieving individuals, providers in high-stress environments, those with limited access to mental health care. [^2]

• The burden: Unaddressed burnout or lack of integrated care can lead to poor outcomes, decreased performance, and missed opportunities for comprehensive support. [^2]

Step-by-Step Protocol

• Step 1 — Assess:

  • Ask yourself and patients: “When do you know you’re performing at your best?” and “What are your non-negotiables each day?” [^3]

  • Incorporate regular self and patient check-ins: “How are you feeding your soul right now? What are you doing just for you?” [^3]

  • Observe for deviation from baseline functioning (from best → meets expectations → just getting by). [^3]

• Step 2 — Evaluate Risk/Severity:

  • Identify signs of loss of anticipation of relief, feelings of guilt for self-care, persistent exhaustion, or lack of novelty/pleasure in daily tasks. [^3]

  • Insufficient data for validated screening tools or specific risk stratification criteria.

• Step 3 — Intervene/Initiate Treatment:

  • Encourage preventive micro-breaks (e.g., 15 minutes before work, favorite snack, mindful breath, or brief movement). [^3]

  • Recommend scheduling dependable rest or pleasurable activities, matched to the person’s preferences (mindful walking, movement, silence, etc.). [^3]

  • Provide accessible resources: meditation/mindfulness apps (e.g., Healthy Minds/Human), support groups, hospital-based free groups, student-clinician services, trusted book titles for performance and mindset. [^3]

  • For referrals, use Psychology Today, APA Division 47 for sport/performance, NAMI for general support, or local hospital services. Build relationships with trusted local providers. [^3]

• Step 4 — Follow-up & Monitoring:

  • Encourage ongoing self-reflection and periodic awareness check-ins (e.g., at a set time weekly). [^3]

  • Suggest monitoring somatic or behavioral changes after intervention (e.g., sleep, mood, effect on patient interactions), but no quantitative metrics specified. [^3]

  • Insufficient data for formal follow-up intervals or structured monitoring tools.

Decision Points & Red Flags

• Escalate or refer when:

  • Patient expresses needs clearly outside physical care plan or shows persistent distress not resolving with basic interventions. [^4]

  • If unclear on own capacity, promptly connect with a mental health or performance psychology provider. [^4]

• Recognize that lack of connection is valid: “If the patient can’t connect with a provider, find another who fits better.” [^4]

Contraindications & Precautions

• Insufficient data on contraindications or conditions requiring modification of protocol.

• Note: When referring to student clinicians, some patients may have preference or reservations; clarify supervision is provided by licensed professionals. [^5]

• Document referral conversations and informed consent for any new intervention if standard in your setting; otherwise, insufficient data.

Patient Communication Pearls

• “What do you need right now?” [^6]

• “Do you have something on a regular basis that you do just for you?” [^6]

• “How are you feeding your soul right now?” [^6]

• When discussing emotions: “What does that pain mean to you?” “Can you paint a picture of your experience?” [^6]

• Normalize rest: “Rest isn’t just about doing nothing, it’s about giving yourself peace for a minute.” [^6]

• Frame vulnerability in asking for reduced fees as reasonable; many in the field are open to it. [^6]

Implementation Checklist (Printable)

• [ ] Conduct a baseline assessment of your own and patient functioning/performance.

• [ ] Initiate regular, scheduled check-ins for self and patients regarding well-being.

• [ ] Identify 2–3 personal non-negotiables for daily functioning (movement, snack, etc.).

• [ ] Build in brief restorative breaks throughout the day (even 5–15 minutes).

• [ ] Use clear, relational questions—probe for meaning, not just symptoms.

• [ ] Compile and bookmark local and online mental health and support resources.

• [ ] Establish a connection with at least one trusted mental health or performance provider for referrals.

• [ ] Discuss and offer low-cost or alternative care options when financial barriers are present. [^7]

Common Pitfalls & How to Avoid Them

• Failing to recognize early signals of burnout or distress in self and patients; prevention requires regular, structured awareness practices. [^8]

• Assuming meditation/mindfulness must be traditional (sitting in silence); instead, tailor interventions to individual preferences (movement, guided, short duration). [^8]

• Not addressing or normalizing guilt associated with self-care; proactively discuss origins and ways to counteract through planning. [^8]

• Referring patients without assessing provider–patient fit; recommend conversation and “vibe” testing before sending. [^8]

• Overloading “rest” days with tasks—intentionally define rest. [^8]

Case Vignette

• Presentation: Busy clinician experiencing exhaustion, loss of anticipation of relief, and guilt around taking breaks; patient with similar struggles in recovery.

• Key decisions: Clinician initiates regular check-ins, schedules brief enjoyable activities, inquires about meaning of symptoms, and normalizes use of accessible resources. When further needs emerge, clinician refers to a pre-vetted local mental health provider using a trusted directory.

• Outcome: Both clinician and patient show increased self-awareness and report improved satisfaction and engagement. [^9]

Metrics: How to Know It’s Working

• Observe improved sleep, mood, and interpersonal behavior (e.g., “I slept better,” “I wasn’t as crabby to my husband”) after rest or break interventions. [^10]

• Patient adherence to intervention (e.g., 5 minutes/day mindfulness or movement).

• Insufficient data for standardized clinical outcome measures.

Key Takeaways

• Build relationships with mental health/practice providers for ready referral and expertise-sharing; do not carry the burden alone. [^11]

• Prevention and self-awareness are as critical as treatment—schedule and honor regular check-ins for self and patients. [^11]

• Tailor interventions: Brief, consistent restorative practices can improve resilience and performance; “Five minutes a day is enough.” [^11]

• Connection with a provider is vital—refer on if a patient cannot connect with your chosen resource. [^11]

• Leverage accessible resources (apps, books, support groups, student clinicians), especially for those with financial constraints. [^11]

Bibliography

• [^1]: FAKTR Podcast, “faktr133”, Host: Jessica Riddle, Guest: Dr. Carolina Chander, 2024.

• [^2]: [00:01:37–00:02:33], [00:12:54–00:13:02], [00:34:24–00:34:51]

• [^3]: [00:03:31–00:05:07], [00:05:37–00:06:03], [00:07:22–00:08:11], [00:12:54–00:15:35], [00:16:14–00:18:24], [00:19:27–00:20:53], [00:24:10–00:27:22]

• [^4]: [00:02:03–00:02:20], [00:20:12–00:20:31], [00:31:06–00:31:19]

• [^5]: [00:25:18–00:25:44], [00:27:22–00:27:26]

• [^6]: [00:04:29–00:04:53], [00:07:02–00:07:15], [00:15:14–00:15:18], [00:31:26–00:31:33], [00:32:24–00:32:28], [00:26:53–00:27:22]

• [^7]: Derived from points at [00:03:31–00:07:22], [00:14:10–00:17:01], [00:19:27–00:26:31]

• [^8]: [00:04:10–00:05:00], [00:09:17–00:10:11], [00:15:35–00:16:39], [00:20:10–00:20:31]

• [^9]: Synthesized from [00:03:31–00:27:22]

• [^10]: [00:10:53–00:11:07], [00:17:01–00:18:24]

• [^11]: [00:30:52–00:32:33], [00:33:39–00:34:51]

Step-by-Step Training Guide: Implementing Key Themes from FAKTR Podcast Episode "faktr133"

This guide is designed for new business owners who want to integrate the lessons and strategies from the FAKTR Podcast episode featuring Jessica Riddle and Dr. Carolina Chander into their clinical practice or health-related business. The goal is to apply holistic, patient-centered care and business-building techniques in an actionable, easy-to-understand way.

1. Build Self-Awareness and Prevent Burnout

Burnout doesn’t only affect your well-being; it also impacts your business, client relationships, and results.

Action Steps:

• Daily Check-Ins: Take a few minutes each morning to assess how you’re feeling 04:53, 05:00. Ask yourself: Am I at my best? Just getting by? Do I need a break?

• Identify Non-Negotiables: List 2-3 things you need every day to feel well (coffee, a snack, movement, etc.) and make them part of your daily routine 05:37.

• Schedule Mini-Breaks: Plan short breaks throughout your day—even 15 minutes sitting in your car or a quick walk. Consistency is key 04:29, 06:45.

• Review Your Week: Set aside a specific time weekly (e.g., Sunday night) for a personal review. Ask: Have I made time for myself? Do I feel recharged? 05:08

2. Develop a Prevention, Not Just Reaction, Mindset

Being proactive (instead of always reacting) keeps you ahead and healthier.

Action Steps:

• Plan for Relief: Build small “rewards” (favorite snack, music, etc.) into every day to look forward to 05:58.

• Create Predictable Rest: Rather than waiting for burnout, add regular restorative moments—even five minutes of silence or movement 07:26.

3. Incorporate Mindfulness—Your Way

Mindfulness can be powerful even for non-meditators.

Action Steps:

• Find Your Version: Try a mindful walk, guided meditation app, or even cooking mindfully 17:19]. You don’t have to sit in silence if that’s not your style.

• Use Apps: Try “Healthy Minds” (now “Human”), YouTube guided meditations, or other free resources for 5 minutes a day 17:41].

• Encourage Patients: Ask patients about their own restorative routines and suggest mindfulness practices to encourage healing 18:29].

4. Create and Foster Referral Relationships

You don’t have to be the expert in every area. Building a network makes it easier when your patients need more help.

Action Steps:

• Research Local Providers: Start with Psychology Today or other directories. Read bios, set up calls, and trust your instincts about fit 19:32].

• Build Relationships: Connect with at least one mental health or performance psychology provider. They can be your go-to resource and help you find referrals for patients 20:31].

• Look for Specialists: For sports/performance contexts, APA Division 47 and the CMPC directory are good starting points 20:46].

5. Provide Accessible Support Resources

Mental health support isn’t always affordable, but you can help bridge the gap for your patients and clients.

Action Steps:

• Bookmark Resources: Save websites like NAMI (National Alliance on Mental Illness) for 24/7 support and local hospital group therapy programs 24:20].

• Know Community Options: Find out about local support groups, free/low-cost student clinician services, and relevant Facebook groups 25:44].

• Prepare a Handout: Create a sheet with local hotlines, apps, free resources, and book recommendations like “Mindset” (Carol Dweck), “Peak Performance,” or “The Mindful Athlete” 26:11].

6. Practice Curiosity and Deeper Listening

Treat people, not just injuries. Understand what’s really going on for each person.

Action Steps:

• Ask Better Questions: When a client says, “I’m sad,” or “I’m in pain,” ask them to describe what that feels like for them 31:26], 31:39].

• Paint a Picture: Get patients to “paint a picture” of their experience so you avoid assumptions and see the whole human behind the symptoms 32:24].

• Apply This Yourself: Use curiosity in your own self-checks, too—how do you really feel? What helps you recharge? 31:19]

7. Use AI and Technology Mindfully

AI is a tool, not a substitute for real human care and connection.

Action Steps:

• Use AI for Research: Use tools like ChatGPT to find resource lists or summarize best practices quickly 27:56].

• Don’t Replace Connection: Remember, AI can’t replace the unique healing and trust built in real relationships 28:24].

• Leverage Tech for Business: AI can also help with presentations or marketing collateral (e.g., making PowerPoints, blog posts), saving your time for what matters most 29:17].

8. Key Takeaway: Relationships Are Central

Your success depends on trust, connection, and communication—with patients and with your own business allies.

Action Steps:

• Be Curious: Be open, curious, and always ask deeper questions of yourself and your clients 30:52].

• Build Your Network: Proactively contact and partner with other professionals so you’re prepared to support clients with whatever they need 30:52].

• Model Balance: Demonstrate self-care and curiosity in your own work—you’ll be a better leader, provider, and business owner for it 34:57].

Summary Playbook

1. Prioritize self-awareness, small daily rituals, and regular check-ins.

2. Build a prevention (not just reaction) mindset—plan for regular relief.

3. Incorporate mindfulness in a way that suits your personality.

4. Network and form relationships with local experts for easy patient referrals.

5. Prepare and share accessible mental health resources for your clients.

6. Connect deeply by asking better questions and listening for individual meaning.

7. Use AI and tech as a supplement, not a replacement, for human touch.

8. Focus on relationships—within your team, with clients, and among professional allies.

Next Steps

• Set aside 30 minutes this week to research and list 3 local mental health/service providers.

• Block a recurring daily 10-minute slot for your own check-in and “recharge” activity.

• Prepare a resource sheet (digital or paper) with local and digital support options for clients.

• At your next meeting/client intake, practice deeper questioning and curiosity.

• Explore a meditation or mindfulness app and note how you might recommend it.

Implement these steps, adjust as you learn, and continue to refine your systems—your business and your clients will thank you for it!