DTC POD #349 - Between Trends and Timelessness: The Antara Approach to Building Strong Brands from the Outside In
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What is going on DTC pod today we're joined by Isabel Mendez, who is the founder and design director at Antara Studio. This podcast is going to be a lot of fun because we're going to be talking about everything design and I've had the pleasure of knowing Issa for a while now and we've recently reconnected chatting through. I've seen some of the projects that she's worked on in the space and I thought it only made sense to bring her on the episode for a pod. So Issa, I'll let you kick us off. Why don't you tell us a little bit about your background in design, how you started on Tara, what you guys focus on and then we can go from there.
Isabel Mendez 00:01:54 - 00:02:46
Amazing Lane, thanks for having me here. Well, Antara Studio is a full service design partner for Purpose Driven Brands. We help build brands from start to finish and also rebrands. We help you discover your brand story, bring your brand to life and support you throughout all your growth, effectively becoming your in house design team. So I guess I started Antara. I always wanted to be a design agency owner. That was like My end goal. But I did go through the natural path of designers of going through a couple of design agencies.
Isabel Mendez 00:02:46 - 00:03:29
First. I did my undergrad in graphic design as well. And in 2020 in the pandemic, I think we were all thinking about our life future and I had time to just like think of what I wanted, where I wanted my professional life to go. And in 2021 I decided to just start entire studio started with the process. And yeah, here we are a couple of years later with the team, global clients and growing.
Yeah. And you guys have won a bunch of design awards. You guys have worked on several brands. So why don't you take us to maybe the beginning, the first couple projects, you know, just, just so we have like context of how you got even started working with brands. Like what was, what were some of the first brands that you worked on? What did it look like getting set up? And then we'll, we'll jump into more specifics about design in more broad terms.
Isabel Mendez 00:03:54 - 00:04:34
Yeah, for sure. So I started basically as a freelancer and that is the most common way to start a design agency. You start as a freelancer and have like a proof concept, you know, like you see that your work is actually generating profit, that you can handle it. And once you have a lot of projects coming in, you just expand with a team. Right. And it's been a very organic growth. It's been like that we. It started me freelancing then.
Isabel Mendez 00:04:34 - 00:05:09
I think what really put me out there was the awards. I put my work out there in several awards platforms and had the opportunity to be exposed to many different companies, brands and interesting people around the world. And eventually that is what led me to, to get clients globally and like make my A name out of the company.
Amazing. And so let's, let's just start with this because you know, now you've had the, you've been able to work with several brands, you have an agency established, you've taken on all sorts of projects. But you know, a lot of people who are starting a brand maybe don't know where to start. Maybe they're starting the brand, they look for an interior designer, maybe they think they have some sort of design skills themselves. You know, so when you're thinking about building a consumer brand, maybe you want to sell an E commerce product online, maybe you have dreams of turning into a really big company one day. Like where do you start? Right. Like as a designer. You know, you guys obviously take the full, you guys work through the entire brand with clients from everything from digital to packaging to brand identity to all that sort of stuff.
So maybe why don't, why don't we just start from the basics? Like what does someone who's launching a brand need to know? What do they need to get right to like build a great brand?
Isabel Mendez 00:06:01 - 00:07:34
Well, it depends on where, where in the process they are at. I would say once you already, once you have a budget to get started with a brand design, you should definitely invest in that and hire a studio, not do it by yourself because the cheapest way is usually not so cheap, so you pay for it afterwards. So I would say get started by looking where for design agencies that are aligned with you in values and have done things that you really admire. For companies that not necessarily are your competitors for sure, but that understand where you're going. It's super important for you to click with the person that's going to be working on your brand because they're going to. It's a super collaborative project to make, so you need to really click. So after looking for different design studios and agencies, you can pick one and I would say stay with that one if that works with you. That's why we decided to become a full service agency and not just a one off.
Isabel Mendez 00:07:34 - 00:07:45
Because you can really see the value and the impact that you make when you stay with the client throughout the whole process and not just like a one off.
So yeah, that's something I absolutely want to talk about. Right. Because you know, oftentimes you'll see brands either work with an agency who are able to like bring everything together, all those touch points we talked about, but sometimes, you know, people think, oh, I just need a color palette and a logo that'll get me started. And then, you know, maybe they have a nice brand book, but you know, they're implementing designs and the message sort of gets lost. So why don't you just walk us through, like what does it look like to have, what does a cohesive design process look like? And how do you guys, when you're working with a brand, Right? Like what does that mean in terms of keeping a brand aligned?
Isabel Mendez 00:08:25 - 00:08:42
Yeah, so. Well, you said it. When people want to start with a logo, they get a logo. They don't get a brand. Right. And branding is not a logo. Branding is not fonts. It's not like I made this pretty design.
Isabel Mendez 00:08:42 - 00:09:22
Branding is a creative process that is a strategy. It's graphic communication. And for it to work, it has to be in every touch point of your brand. Right. So. And it's something that I guess like you, you would as as startups or, or even like CEOs don't, don't realize until they, they actually like need it. You know, like, and say like, oh my God, like I have this, but this, this logo or this item, like, or illustration that I had that I thought that was my brand doesn't really work for everything that I need to make. Right.
Isabel Mendez 00:09:23 - 00:09:47
And that is where brand really comes in. And if you want to make a memorable brand, a brand that people remember and that people feel connected with emotionally, you can't just create a logo or create an illustration and feel like, okay, this is if this is my brand.
Yeah, yeah, I think that's, it's so interesting because if even like with a brand guidelines, like you were saying, you ultimately get to new creative assets that you're going to need, whether it's a new email campaign that you're running or whether it's a new packaging that you're about to release and you may have the guidelines, but sometimes having like that strategic vision is really important because inevitably, like there's going to be design, new design, things that come up and if you don't have the lens for it, you know, it can be a little bit overwhelming to take on totally.
Isabel Mendez 00:10:21 - 00:10:40
And brands are always, or hopefully always growing. And if your brand is not able to expand in your communication, in your graphic communication, then, well, you don't have a brand for you. You just have assets. Right. That you can use sometimes. But that is not a brand, but not a good brand at least.
I think that's, that's so spot on in terms of like having assets versus having a brand. I think having a brand, you've got the ability to make interpretations, make calls and be able to, you know, adjust to whatever new thing that you're pushing out. Whereas having assets might just mean, oh, I've got this logo, let me put it on this, you know, document. And then you're, it's, it's not, you're not interpreting the brand and communicating as the brand would. You're just kind of like doing copy paste and being like, oh, it looks like the brand, right?
Isabel Mendez 00:11:09 - 00:11:53
Yeah. And so I always, I say like, not finish, but kind of like, yeah, it's like one of the last steps of creating a brand identity is giving the brand guidelines. Right. But again, what you said, like once you have the brand guidelines, then what? Like, there's so much things that you have to do as a brand owner that even if you make the best brand book, it's just like you do need a design team that is that really knows and breathes your brand and that that will help you, like, grow throughout all your touch points.
Well, I think that's such a great call because, like, as a smaller startup, you can have a perfect brand book, but then ultimately the implementation is on you. So, like, you're interpreting this brand book to, like, come up with, like, okay, well, how do I take what I want to do? Filter it through the lens of that brand book and then apply it. Maybe you get it right. But if you're, you know, not a designer, you don't, like, live and breathe that brand, you're probably going to make something that might look like your brand should look, but it won't have that. That sort of resonance. And that kind of takes me to my next question, which, you know, might even be a step before, but, like, why don't you walk us through your branding process? Right. Someone comes to you with an idea, and obviously this is going to be different every time, depending on the brand. But, like, how do you, as a, you know, someone who's, you know, heavily involved in the branding process, how do you help a founder or someone who's running a company, how do you help them construct a brand identity? What does that process look like?
Isabel Mendez 00:12:49 - 00:13:20
Yeah, so I'd say that our branding process is divided into three phases. First one, research. The second one, ideation, which is separated into two parts, I guess, and I'm going to go into that after. And third one is design. So the first phase, we learn everything that we need to know about your product. Values, demographics, you know, everything. We dive deep into that very collaborative process. A lot of communication here.
Isabel Mendez 00:13:21 - 00:14:51
But then it gets interesting. We start asking questions, questions that may seem silly at first, but really give us a lot of interesting insights. So, for example, if your brand was a movie, which movie would it be and why? We give them a series of pictures of houses and ask them, where would your brand live in and why? And this gives us really cool insights. And after, we finish off with a fun activity that's called brand scanning, where we place opposite adjectives in a spectrum and the client decides where in the spectrum they lie, and we do the same thing for their competitors. And then we compare and see, okay, where do you lie in the competitive spectrum and where are the gaps that we can fill in? And that there is where the opportunity lies. Right? So, yeah, that's the research phase. That's the fundamentals of your brand. Then we move on to ideation, and we begin with creating your, your brand story and brainstorming.
Isabel Mendez 00:14:51 - 00:16:01
Like one Liners that are going to be your brand story. We make a couple of these and decide which the third which are the three that are the strongest, and then work with these three to make like graphic mood boards that match them. Once we have these three options ready to go, we present them to the client. As you can see, the client is always there seeing the process, and I like them to kind of not be in the unknown, always know what to expect. So, yeah, we present that, they give us feedback. And then with that feedback, we start the design phase. And that's where we create the actual logo, tone of voice, typography, colors, all the good stuff we present that get the client feedback and tweak until it's, I would say, perfect. Because a brand is never perfect.
Isabel Mendez 00:16:01 - 00:16:21
It's ready for launch. Uh, so when it's ready for launch, we, we get started with other brand applications such as web design, packaging, anything that they need. But here in this phase, at least they already have the, the fundamental brand that's gonna lead everything else.
One thing that I want to kind of COVID is the second part of your process, which is you said the brand story, right? So what makes a good brand story? Maybe what are some examples? Like, how do you see that play out and why is it so important to get like the brand story? What makes a good brand story and why is it so important to get that brand story? Right?
Isabel Mendez 00:16:44 - 00:17:27
Yes. So to make the brand story, you need to go through all the brand identity process that I, that we just talked about. But what makes a good brand story? I think it has to be like a short narrative. It has to be very concise and clear and it has to say what your brand stands for. Right? That's, that's what's going to connect with your customers. And that's like, because your brand story is like your essence, it's your soul. It's like the North Star of every decision that we're going to make. Why? Because designers and clients, we, we're always exposed to so, so much content and ideas.
Isabel Mendez 00:17:27 - 00:18:00
It's so easy to like, want to try out things that are, that we see out there. You know, I have clients that say, like, oh, look, I saw this on Instagram, can we try this? And it's like, I mean, this is super cool for, for that person or that client that, that is doing it, but does that resonate with your, with your story? Is that part of your essence? You know, and when we have that North Star, it's so much easy to like stay on brand and stay aligned with. With your communication. It it what makes us consist. Be consistent.
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And just like, kind of diving a little bit deeper there on brand story. Like, when you say brand story, like, what do you. What do you mean? Right? Like, yes, it's, it's having a North Star, but like, how complex is a brand story? Is it just a couple words? Is it a tagline? Is it something that, you know, goes into more depth? How do you make sure the customer is understanding that brand story? Let's just go a little bit deeper on. On how to make a good brand story.
Isabel Mendez 00:18:58 - 00:19:35
Yeah, I wouldn't say it's a tagline because taglines can change, but your brand story, you want it to be like the North Star, the one thing that stays consistent even if your graphics change. Right. So I would say it's like a one lighter, or at least for us, we like it to be a one liner that kind of identifies your differentiator, taps into your values and connects with your audience. I would say that is what makes a great brand story. And it's super hard to get it all right. It's not that easy. So I have to do a lot of coming back and forth.
Well, I think that's the reason that I bring it up and that's why I'm like, kind of drilling down on brand stories. Because I think that's one of the things that it almost feels like when you're maybe when you're starting a brand in the first place. Like a lot of people, I feel like I found myself in this position. Like, the brand story seems super clear. Then you, like, build and build and build, and all of a sudden you're almost like, wait a minute, like, what is my brand story? Because now you start having, like, customers, you start having different products that you're launching, and all of a sudden what started is something that was like, very obvious becomes less obvious. So it's almost like a superpower to be able to not only, like, have scale and success, but Also be able to maintain like, that singular, like, very coherent, simple brand story. Because a lot of times they say it, right? Like, being complexity is easy, like simplicity is difficult, right?
Isabel Mendez 00:20:25 - 00:20:58
Yeah, for sure. Yes. I think that that's, that's the struggle of many brands. And many people think that your brand story is your tagline. And then you're just like always, constantly, like changing your quote unquote brand story, but it's not your brand story. And it's something like that can be a little bit intangible. Like, it doesn't have to be like straight in your face all the time. It's just like you're guiding your decisions from, from this like, statement.
Isabel Mendez 00:20:58 - 00:21:09
Right? But it's not, it's not a tagline, it's not your elevator pitch. It's something that just helps you stay in your wrist, I guess.
Are, are there any examples that like, you can think of either? You know, these could be brand stories from brands that you look up to that like, you think are like, very clear that they do a great job, or brands that you've worked on, that you've crafted a group, like a really strong brand story about or like, how would you demonstrate, like, what a good brand story looks like?
Isabel Mendez 00:21:28 - 00:22:12
So one of our clients, I'm, I'm going to tell you a little bit about what we did for them and who they are. So they're called Starfades International. Call them sfi. They're a denim laundry production house and design center in Los Angeles. Like complicated 360 solution for fashion leaders. Basically, they used to market themselves as like, manufacturers when they were so much more than manufacturers. They're, they're a B2B business. But it's interesting because B2B and just businesses are now starting to, to see the importance of brand.
Isabel Mendez 00:22:12 - 00:23:20
And they're also starting to communicate like B, B2C. Um, so yeah, they approached us because they wanted to basically change their, their brand narrative. And we thought that it was super important to emphasize their unique value proposition in order to connect emotionally and like, with the values of their, their clients. Their clients were fashion designers, basically. And here you have a manufacturer knocking on their door trying to get, like, their attention and respect. Like, they're not talking one on one, right? They're like, one is a fashion designer and another one is a manufacturer. So we need, we needed to kind of change that perception. And for their brand story, we landed on, I don't remember the exact words, but it was like celebrating a dichotomy in the industry where design and innovation Meet something like that.
Isabel Mendez 00:23:20 - 00:24:11
Dichotomy was our word, was our key word. That meant that everything in our design had to demonstrate that dichotomy. So our graphic communication started to take shape in a way that it had this very like editorial, fashion forward feel, but at the same time it was also very mechanical and innovation and tech driven where it appealed these two sides. And it always had that intention. And many times the client came and they were like, look at this really cool thing that we saw again. And we were like, okay, does that represent that dichotomy in the industry? Okay, maybe not. So let's not do that. Right.
Isabel Mendez 00:24:11 - 00:24:36
Or when we had a really good idea, we could back it up with this line that was always guiding us. So as we shifted their brand focus and their communication, like a design driven communication, we started to see a huge difference. They basically like tripled their sales in a year.
Yeah, I'm looking at, I'm looking at the branding that you guys did for him. It's super cool. And now that you actually bring it up, you can see the, like, how you introduced dichotomy in terms of like the typefaces you guys are using, the styles. Like, it's really, it is really unique. It's really cool.
Isabel Mendez 00:24:54 - 00:25:10
The star is even like a gear, but it kind of looks like typographically cool. Like it's seems like it's part of the font, but it's also supposed to be like a star, but it's also a gear. So it's like everything in one. Graphic communication.
Yeah, that's amazing. Super, super cool. And then the next question that I'd have in regards to it, once you've established that design story right, then you said you go into the phase of really nailing down typefaces, visual communication, all that sort of stuff. So what does that part of the process look like? You know, what's important to get right there? Is it also collaborative? Are you proposing a couple different things? How do you land on that final brand?
Isabel Mendez 00:25:40 - 00:26:47
So we internally, we do a lot of, a lot of work, you know, from brainstorming, trying different mockups. It's, it's a lot of work internally. But then what the client sees is, is pretty much like more finished type of design. We're not going to show so much design process there because they already saw the mood boards. The good thing is that we're basing our, of all of our designs on mood boards that were already approved by the client. So for example, if in, in a mood board we have a, a series of, of typographic selections that we like. We're not necessarily going to use them all, but we're going to probably find some typography options that, that work in that same line. And yeah, that is a more like experimental phase for us internally.
Isabel Mendez 00:26:49 - 00:26:55
But we're always guided by the story and by the mood board that was approved by the client.
Cool. And then walk us through brand application. Right. Like we said a lot of. Now that we've come up with a, you know, the brand identity, the brand story and actually like the brand sort of design. Talk to me about application. How do you successfully apply this design across all the different properties? Like we're saying the design for web is very different than packaging. Design is very different from, you know, all the other elements, you know, from mobile, from all the other places where that design may live.
So, you know, as the, as the brand grows and as it needs, as it covers more surface area, how do you, you know, how do you make sure it's implemented the right way across all those different mediums?
Isabel Mendez 00:27:41 - 00:28:40
Yeah, well, first of all, I think that's why it is super important to have one team that's doing it all for you. Because it's easy to lose that consistency or, yeah, that, that feeling of a unified brand if you give your brand to a lot of people. So when you have one team that like created your brand, it's easier for us, or I guess not easier, but more agile for us to create a unified brand throughout all the touch points. Because we already know your brand. Right. It's important to really understand how each application or each medium works. For example, web design, it's a very different interaction when you have a digital product than when you have a physical product. So you kind of need to leverage on that.
Isabel Mendez 00:28:40 - 00:29:48
Right. So web design allows you to add movement, like animation. Right. It allows you to get like transitions. It even allows you to use sound and video. So it's something that like, okay, if we have this medium, how can we get the best out of our brand in this medium? Like, how would our brand live and act in this space? Right. It's very different than how would it act in, in a physical space, but it has to be coherent. So I guess that it's, it's a lot of being true to your, to your story and your North Star, but being brave enough to expand your, your brand into, into different spaces and like explore different, different forms.
What are some of the trends that. Well, let's, let's actually talk about trends. Right. So how do you think about Trends when it comes to design. Right. Because, like, I feel like in design and especially in D2C and consumer branding, it's like everything is always copycat. So you see trends pop up and then, you know, one thing pops up and then every brand looks like the. The same brand.
So how do you balance between what's cool, what look, what looks good, what's in the moment, but also how do you say, you know, how do you. How do you keep a brand that becomes timeless, essentially?
Isabel Mendez 00:30:20 - 00:30:20
Yeah.
Like, how do you balance the two?
Isabel Mendez 00:30:22 - 00:31:16
Oh, yeah, it. It's hard because, you know, now nowadays, like, the algorithm values the lack of creativity, I guess, because everyone is doing the same thing and that helps with the algorithm. And you're like that, that. That is like, kind of destroying a little bit of, like, the creative part of branding, but it's also giving us the opportunity to be different in a world where, like, everyone is doing the same thing and feeling like they are doing it right if they're doing it the same. So. And that's why, like, again, nailing down a good story and staying honest and consistent with it is going to help you because you. You're always going to be tempted to do the next trend. And your brand should be able to expand, like, and be able to adapt to culture.
Isabel Mendez 00:31:16 - 00:31:27
Like, in that. In that culture. It should be able to live in the culture, but stay true to who it is. Right. So it's like finding that balance.
Yeah, I guess it's almost like interpreting trends through the lens of your own brand. Right. Like, if there's different trends that you like and it makes sense within the ecosystem of your brand, maybe it becomes like a seasonal or alternate design, but it's not going to overtake your, like, core brand identity. Right?
Isabel Mendez 00:31:47 - 00:31:56
Yeah. Yeah, it's fun. It's fun to play with trends. I'm not saying that they're bad, but not all trends are for your brand.
So. So this will be a fun one. What are some trends in design that you absolutely hate?
Isabel Mendez 00:32:01 - 00:32:04
Trends in design that I absolutely hate.
Or maybe not absolutely hate, but, like, things that, I don't know, things that bother you.
Isabel Mendez 00:32:09 - 00:32:32
It may be. It may be because of my style, but there was a trend where, like, more is more and deeper. We're just, like, exaggerating everything. It would be like, bad design is good design and that's just like. No, that doesn't go with me. Uh, yeah, a little bit of. I've seen a lot of that. Yeah.
Isabel Mendez 00:32:32 - 00:32:33
Like, too much.
Yeah, like, like super maximal design.
Isabel Mendez 00:32:36 - 00:33:04
Yeah, super maximal design. And I guess that that was like a rebound of the super clean design, which is also like, it can be boring as well, I guess. But if done right, I think, I think if done right, both can work. It's just like it depends on the brand. It's not for everyone. But personally for me, like, yeah, like exaggerating everything is just like, it bothers me.
No, no, I totally see that. And I think it's tricky too because sometimes those brands that are super maximal, they feel like of the moment, but maybe they don't have the same, you know, they can exist in a shorter time window. But you, it remains to be seen when you just stack more and more and more, whether it just becomes a trend. Whereas you can always add complexity to design. Sometimes it's tougher to pare it back. Issa, this has been super fun as we wrap up here. Are there, what projects are you excited about continuing to work on? Is there a specific type of brand or company that you guys feel like you really excel with? Is it, you know, typically consumer packaged goods? Is it, you know, apparel? Like what sector, you know, have you guys seen success with and what sector do you guys want to continue working with?
Isabel Mendez 00:34:00 - 00:34:44
Yeah, we definitely want to continue working with purpose driven brands that want to make a positive impact in the world. But I would say industry focused, I would say definitely the wellness sector, the beauty and fashion and household. Those are the three, the three main ones that, that we've had like a really good connection with also because I, I am the end consumer. So it's like a natural like click and I'm, I'm a natural user. Like a, I'm, I'm in that, that space personally. So when I, I get clients that are in that space space, it's just like everything flows and I love it.
That's awesome. That's awesome. Maybe we'll, we'll have to do an episode in the future where we can do some brand tear downs in, in health and wellness and beauty. That would be super fun.
Isabel Mendez 00:34:53 - 00:34:53
Would love to.
I love that.
Isabel Mendez 00:34:54 - 00:34:56
Yeah, let's do it.
Cool. So for anyone who's tuning in, where can we find you? Where can we connect with you? Are you on socials? Why don't you shout out yourself as well as Onara? Where do we find you?
Isabel Mendez 00:35:05 - 00:35:16
Yeah, so Antara Studio, that is my website and Instagram handle. You can find me there or you can find me on LinkedIn like Isabel Mendez.
Sweet. Thanks so much for coming on the pod.
Isabel Mendez 00:35:19 - 00:35:21
Thank you so much, Blaine. That was great.
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