**Focus Keyword: Positive People Experiences**
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**Video Title: Breaking Barriers, Building Futures | #InclusionBitesPodcast**
**Tags:** Inclusion, Positive People Experiences, Culture Change, Joanne Lockwood, Sandeep Amar Gupta, organisational soul, spirituality, growth, transformation, ethical leadership, empathy in business, systemic thinking, value creation, relationship building, long-term goals, human values, leadership insights, organisational change, employee retention, holistic approach, supportive leadership, neurobiological response
**Killer Quote:** "Spirituality is a journey from selfishness to selflessness, a spectrum of growth and transformation where love, mutuality, and self-preservation coexist." - Sandeep Amar Gupta
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**Hashtags:** #InclusionBites, #PositivePeopleExperiences, #CultureChange, #EmpathyInBusiness, #OrganisationalSoul, #SpiritualJourney, #LeadershipInsights, #EmployeeRetention, #ValueCreation, #EthicalLeadership, #SystemicThinking, #BusinessGrowth, #RelationshipBuilding, #HolisticApproach, #SupportiveLeadership, #Transformation, #HumanValues, #NeurobiologicalResponse, #GrowthStrategy, #InclusiveCulture
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**Why Listen**
Welcome to another enlightening episode of Inclusion Bites, where we seek to understand, challenge, and reshape the paradigms of inclusion and belonging. In this episode titled "Breaking Barriers, Building Futures," I'm joined by the transformational coach and speaker, Sandeep Amar Gupta. Together, we delve deep into the realms of spirituality, organisational ethics, and the human psyche, unlocking the secrets to fostering Positive People Experiences and driving profound Culture Change within organisations.
We begin with the **Dual Worlds Concept**, where Sandeep introduces a fascinating dichotomy: the external world of actions and results versus the inner world of love, consciousness, and values. This inner world, he asserts, significantly influences external outcomes, shaping the actions and behaviour of individuals within an organisation.
Next, we tackle the often-misunderstood **dynamic between spirituality and religion**. While Western narratives often conflate the two, Sandeep clarifies that spirituality transcends religious boundaries, serving as a universal pathway to self-growth. Joanne and Sandeep agree that spirituality is a journey—a transition from selfishness to selflessness—marked by a shift from body-driven reactions to soul-driven responses. This journey is crucial in creating an environment of Positive People Experiences, where love and mutual respect thrive.
Our discussion naturally segues into the idea of **organisations having a soul**. Both Joanne and Sandeep assert that an organisation imbued with inner truth, values, and purpose fosters humane actions and ethical decisions. This is echoed in the **Three-Part Organisational Structure** Sandeep describes, likening organisations to a body (business operations), mind (culture), and soul (people). Integrating these elements holistically can result in strategies that create societal value, echoing the practices of visionary companies like Apple and Google.
However, as Sandeep critiques, modern management often suffers from **short-sightedness and impatience**. A holistic, ethical approach is necessary to foster long-term growth and value creation. Empirical research by Sisodia Raj supports this, illustrating that companies embracing human values experience significant growth compared to their counterparts. This speaks to the socio-economic relationship between founders, supporters, and consumers, highlighting the profound impact of Positive People Experiences on business success.
We delve into **impactful brand experiences**, illustrated by Sandeep's anecdote of Harrods and Rolls Royce, demonstrating how negative customer encounters can tarnish a brand's reputation. In contrast, fostering Positive People Experiences ensures customer loyalty and drives brand value.
Sandeep celebrates the story of a company achieving 90% of a major assignment goal, underscoring the pivotal role of a positive work environment and culture in performance. This dovetails into our conversation on **leadership insights**, where Sandeep advises against micromanagement. He emphasises understanding and support from managers, underscoring the importance of treating employees with respect and recognising their awareness of their own mistakes.
We also explore the **concept of 'worldliness'**:
1. **Gross Worldliness:** Pursuing material gain without regard for moral values.
2. **Gross Unworldliness:** Excessive self-sacrifice at the cost of self-interest.
3. **Better Worldliness:** Striking a balance where love, mutuality, and self-preservation coexist, fostering opportunities for education, health, and peaceful living.
Joanne highlights the **biological fight, flight, or freeze responses** that influence decision-making and self-preservation, both personally and professionally. Sandeep introduces his **AOPA Formula** for personal growth:
1. **Attention Management:** Efficiently focusing attention.
2. **Observation:** Being aware of internal and external reactions.
3. **Pause:** Recognising the moment between internal reactions and external responses.
4. **Acceptance:** Facing reality without excuses.
Sandeep stresses the importance of learning from mistakes, viewing failures as opportunities for growth through trial and error. Joanne supports this, noting that fear of mistakes or offending others can hinder engagement and personal development. Embracing discomfort is key to overcoming barriers and driving Culture Change.
Relationships in business are crucial, as mistreating people can severely damage brand value. Leaders must assess whether their focus is on short-term gains or long-term sustainability, using companies like Google as exemplars of value creation. Building teams with shared ethics and values is essential, akin to building a house with cement. Losing a team member with valuable knowledge can be more detrimental than financial loss.
Employee retention is another hot topic, with Sandeep underscoring the impact of losing key personnel. Treating employees well fosters commitment and productivity, enhancing organisational stability and growth.
We wrap up with a case study of organisational change, illustrating the impactful transition from public to private sector expectations. A focus on increasing turnover required a change in energy and motivation levels, making employees feel valued and integral to the organisation's vision, mission, and values.
Sandeep’s work, a fusion of ancient wisdom and modern thought, demonstrates the importance of upskilling strengths and mitigating weaknesses in an increasingly complex external environment. Through coaching and training, he helps leaders identify and overcome barriers, creating transformative futures. He underscores the importance of visibility and reputation-building through word of mouth and social media platforms.
We end on a reflective note, discussing the mental challenges of our era and the uniqueness of every individual, shaped by genetics and life experiences. Sandeep's career journey, from a chartered accountant to a transformational coach, underscores the importance of adaptation and resilience in an ever-changing world.
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**Closing Summary and Call to Action**
In this insightful episode, we covered numerous key points that offer actionable insights for fostering Positive People Experiences and driving Culture Change:
1. **Dual Worlds Concept**: Understanding the inner world of love and values influences the external world of actions and results.
2. **Spirituality vs Religion**: Distinguishing spirituality from religion and its universal application in self-growth.
3. **Spirituality Journey**: Transitioning from selfishness to selflessness, marked by soul-driven responses.
4. **Organisations with a Soul**: Incorporating inner truth, values, and purpose to foster humane actions.
5. **Three-Part Organisational Structure**: Integrating people (soul), culture (mind), and business operations (body) for ethical value creation.
6. **Systemic Thinking in Management**: Advocating a holistic, ethical approach over short-sightedness.
7. **Empirical Research Support**: Embracing human values for significant growth, as evidenced by Sisodia Raj.
8. **Brand Experience Impact**: Ensuring positive encounters to maintain customer loyalty and brand value.
9. **Leadership Insights**: Avoiding micromanagement and providing support to recognise employees' self-awareness.
10. **Worldliness Concept**: Balancing love, mutuality, and self-preservation in creating opportunities.
11. **Biological Responses**: Recognising fight, flight, or freeze responses in decision-making.
12. **AOPA Formula**: Personal growth strategy encompassing attention management, observation, pause, and acceptance.
13. **Mistake Perception**: Viewing failures as learning opportunities through trial and error.
14. **Inclusion Challenges**: Embracing discomfort to overcome fears of mistakes and offences.
15. **Relationship in Business**: Valuing people to reflect brand integrity.
16. **Short-term vs Long-term Goals**: Focusing on long-term value rather than immediate results.
17. **Team Building**: Creating teams with shared ethics and values for sustained success.
18. **Employee Retention**: Treating employees well to ensure commitment and retention.
19. **Leadership Approach**: Supportive communication to enhance team performance.
20. **Organisational Change Case Study**: Highlighting a successful transition through employee valuation and a strength-based approach.
These insights offer practical steps for creating inclusive, value-driven organisations that respect and nurture their people.
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**Outro**
Thank you for tuning in to this episode of Inclusion Bites. Your support and engagement mean the world to us. If you enjoyed this episode and found it valuable, please like, subscribe, and share it with your network. For more information, visit the links below:
SEE Change Happen website: https://seechangehappen.co.uk
The Inclusion Bites Podcast: https://seechangehappen.co.uk/inclusion-bites-listen
**Stay curious, stay kind, and stay inclusive - Joanne Lockwood**