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#312 - Dad Gang Decoded: Building a Fatherhood Community One Hat at a Time With Bart Szaniewski
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#312 - Dad Gang Decoded: Building a Fatherhood Community One Hat at a Time With Bart Szaniewski

BB

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Blaine Bolus

B

Speaker

Bart

RB

Speaker

Ramon Berrios

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00:00 Interest in hip hop led to career in marketing and branding. 05:57 Transition from freelance to agency, experiencing burnout.

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“Why don't you tell us a little bit more about yourself, your background and the brand you guys are building.”
— Blaine Bolus
“Probably 2011 was when I kind of got my first taste of trying stuff. I've always been into hip hop, apparel, music events and I think in college I kind of got the bug to start making t shirts and throwing events and selling stuff online.”
— Bart
“I know a lot of people love that grind of the agency life, and it is for everybody, or it is for some people, but for me, it just definitely was not.”
— Bart
“There was this street wear store across my college and I would just spend all day there. And it was like the brands during this time, it was like ten deep Mishka and all these other brands. And so it was kind of like crooks and castles, I remember. And it was kind of like, what gang are you repping? When it was about these brands?”
— Ramon Berrios
“But also your hats are really high quality. Like, just looking at the pictures, I haven't seen one in real life.”
— Ramon Berrios

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Blaine Bolus

Hey guys. Blaine from DTCpod here and I've got something you're gonna like. So if you're anything like us, bringing highly talented Vas or virtual assistants into your operations and workflows is a big part of running a business. But oftentimes the hardest part is sourcing and vetting talent, especially at an affordable rate. And that's where more now comes in. They source and match you with top talent from the Philippines across finance, supply chain, operations, marketing and whatever else you may need. And the best part is, they're super cost effective and back their talent with a twelve month guarantee. So go to Morenow dot co or check the link.

Blaine Bolus

I'm dropping in the show notes to learn more about Morenow and start offloading some of the most tedious tasks off your plate. We've had a bunch of success working with them and their Vas in our workflows. So excited for you guys to check them out. So before we kick off today's recording, I've got one more for you. Keeping up your momentum this year starts with the right selling tools. And if you're looking to increase revenue, grow faster, build more pipeline and close more deals, check out the all new sales hub from HubSpot. You'll be able to manage your whole sales process. Plus my favorite part, the reporting.

Blaine Bolus

It's super intuitive, powerful and customizable. Plus, the whole thing is powered by AI, so your teams can spend less time on tedious, time consuming stuff and more time on developing relationships. Also, no one likes a clunky platform that takes months to onboard onto. But getting set up on sales hub is really quick and easy. It's free to get started. The pricing will scale with your business. And with more than 1300 integrations and add ons, you can tune it to your exact needs. Visit HubSpot.com sales to start selling with Saleshub what is up DTC pod? Today we have the pleasure of speaking with Bart Shanevsky, who is the founder of dad gang.

Blaine Bolus

So Bart, I'm going to let you kick us off. Why don't you tell us a little bit more about yourself, your background and the brand you guys are building.

Bart

Yeah, for sure. Good to be here with you guys. I'm Bart and I started dad gang with two of my friends, EJ and Grant. And all of us have different backgrounds, kind of that help fit building a new brand. Grant has been in sales and some content and marketing and just building companies with me for a long time. And then EJ has been in ops and kind of like operational roles for several different brands for a while and then I've been marketing and content for the longest time. Well, I don't know the longest time to some people, but twelve years for me and so I've worked in d to C before it was called D to C. It was just selling things online.

Bart

Probably 2011 was when I kind of got my first taste of trying stuff. I've always been into hip hop, apparel, music events and I think in college I kind of got the bug to start making t shirts and throwing events and selling stuff online. So since then I've always kind of been know. Back then it was like blogging and Facebook and YouTube were just kind of getting its real go in the market. So just trying to sell things and create new traffic through those avenues back then and then I worked for a couple of street wear brands after college. Had no idea what I wanted to do post school, but I knew I had this kind of passion for marketing and branding and building brands. So I worked for a streetwear brand in Seattle and then from there I worked for a company called Strideline and pretty big company still, it's an athletic sock company. So I was there for about six years doing everything there is.

Bart

I was the first employee ever, so there's two co founders and then they hired me to do the marketing. Through there I kind of learned the ins and outs of a company. It wasn't like you're the marketing guy and you don't get to see anything else. It was be with us on this journey, help us build this thing, but you are the marketing guy, so let's focus on that. But you'll learn along the way. And then from Strideline I kind of grew with the company to well over 50 employees and good revenues and all that kind of stuff, working with big athletes. And from there I moved on to an agency space. So worked at Strideline for six years, loved it, still great friends with those guys, still talk all the time, but just kind of wanted to do more for others.

Bart

And so I moved from there to the agency that was actually running Strideline's paid social and it was like the nicest transfer too because the guys knew I wanted to do more. They knew that I would still be helping a little bit because I'm working with the agency that helped Trideline. And so I did that. Moved to an agency mainly focused on paid advertising, Google and content, so making content for ads. And I was at that agency for three months and then Covid hit, so it was cool, new opportunity and then it's gone. And we had just bought as a family our first home around that time. So that was really cool. You buy a home and then you get laid off.

Bart

So that happened, and I had no idea what to do. I'm like, people are losing jobs left and right. Felt bad for everybody around me. And then you see manufacturing slow up. All these things kind of fall apart. Companies are laying people off. And so I was like, well, I've worked for Strideline for six years. I have all these skills.

Bart

Why don't I just try to reach out to some contacts and see if I can help them? And so I just did my own thing, kind of like growth consulting for the most part, did that. And then I got hired by an agency at the end of 2020 in LA. And that company is called Mint marketing at the time now called, I think, flight performance. They partnered with flight story and so worked as their head of growth for almost two years. And then I did a lot there. I just worked as overseeing every single client, every single department, paid social, email, sms, influencer content for about 30 clients in about two years. So I oversaw all those clients and then got burned out. I know a lot of people love that grind of the agency life, and it is for everybody, or it is for some people, but for me, it just definitely was not.

Bart

And so I went over to another company called Haldi. They specialize in. They created an algorithm for skincare. So you hop on their site, it doesn't sound that innovative, but I've seen the background of it. So you take a quiz and then they match you with the best skincare for you. But it's not their skincare. They just partner with a ton of skincare brands to provide the proper output for what you're looking to do with your skin. Great company.

Bart

Loved working there, but also only worked there for two months. So started working there. Everything was great. Growth month over month in two months. I can't even stamp that as anything of an accomplishment. But things were going well. And then one day I got called into a meeting that was like, hey, we have to let you go, investors this and that. And it wasn't like you're screwing up layoff.

Bart

It was more of another economic downturn type of situation. And I don't want to make excuses for being like, oh, it's just kind of like what I was told at the time. And from there, I went into panic mode because we have a second child on the way and just moved to another home because that second child is on the way. So here we go again. House number two, getting laid off again. What do I do? And just started kind of interviewing, applying, and talking to friends. And I landed a job as the director of marketing at a company called the patch brand, which is, they make patches that go on your wrist. They're like vitamins, melatonin energy, that kind of stuff.

Bart

If you don't want to take gummy vitamins, great company. Enjoyed working there. But at the same time, I was building dad gang, it was just kind of this thing that grant, EdJ and I wanted to do because fathers were just getting served, like, funny stuff on the Internet. Barbecue culture, new balances, mowing the lawn, dad bod, you name it. All that stuff is great. But I was like, damn, I'm a dad of two kids, and the shit's not funny. It's a little bit funny at times, but it's hard. It's a lot on the mom and on the dad.

Bart

And you're trying to figure life out while you're trying to figure out how to be a good parent. I was like, man, dads don't really have anything that connects to that. And then I've always been into street wear apparel. Even when I was telling you guys, my earlier days was super into clothing and street wear. And it's just like, let's make something that represents fatherhood for everything that it is, but let's make something that is also quality. You've seen the dad hats that exist out there. They're just kind of like floppy old hats that say dad on them, or Dilf, or just like, funny stuff. And it's like, man, we could do so much better than that.

Bart

And so we made 100 hats. Grant, EJ, and I all posted on our stories and our instagrams, like, hey, we made 100 hats. This has dad gang on the front. If you want one, let us know. And those sold out in less than 36 hours without any paid social, without any advertising, no influencers, and on a free shopify theme, so somebody could get excited about that because they're like, whoa, that was so fast.

Ramon Berrios

We're going to make it.

Bart

And to me, and I think to all of us, there's kind of like, whatever that was, friends and family supporting, not like a big, healthy business, but let's try it again. So we kept making more hats. Made another 300 this time, and those sold out fairly quickly, and then just kept doing that. Kept making hats, selling them out, making hats, selling them out. And then who didn't get it on that first release would grab it on the second and then who got it on that second would kind of inspire the third batch to get a release. And so I know organic is used as a big term in our world, but I don't know that's truly organic. We were just trying something for fun and people are like, oh, we haven't seen this before, let's grab them. And so from there, we kept doing that and then started boosting posts, boosting organic posts.

Bart

Oldest strategy. And in the Instagram playbook, just add some dollars behind a post that's already doing well. And that worked for some reason. And dads kept coming back wanting more hats. And we kind of created this supply and demand battle between the customer and our lead time to make more hats. And, yeah, we've kept doing that for a long time, then inserted ads, then started doing email, then sms. Still on a free shopify theme. It's really lazy.

Bart

It's really lazy from the start, but in a way that's working because it's not forced. People spin up brands all the time and they're like, all right, we're going to lose money immediately, but let's spend money to get a bunch of customers. And for us, it was like, let's not lose any money. If people like this, let's keep going. And that was our only mentality, and it still is today. So that's my background to dad gang launch, kind of.

Ramon Berrios

No, that's so awesome. And that brought me back because that really reminds me of, I was a high beast in the street wear era. There was this street wear store across my college and I would just spend all day there. And it was like the brands during this time, it was like ten deep Mishka and all these other brands. And so it was kind of like crooks and castles, I remember. And it was kind of like, what gang are you repping? When it was about these brands? And I feel like a lot of that has been forgotten today with paid marketing, those brands intentionally wouldn't market to customers that couldn't fit their gang or their tribe, et cetera. And so with being a dad, your life changes in the sense that, well, now you got to hang out with other dads. And so there is this sort of community and support.

Ramon Berrios

And so I think that's what really helped you guys. But also your hats are really high quality. Like, just looking at the pictures, I haven't seen one in real life. I'm not a dad yet, so I haven't gotten one. But just looking at the pictures, it.

Bart

Seems like you guys really hit it.

Ramon Berrios

Off with the quality. So how did you get that first production?

Bart

Right?

Ramon Berrios

Because I feel like if the hat would also just say dag gang and really shitty quality, I'm not sure it could have hit the same way. So it was like a combination of all.

Bart

Yeah, no, it's a great question. So throughout my time at Strideline and working with various brands and just making friends along, twelve years really paid attention to the products that were being released. And there would be a brand that's on a shitty product or a high quality product that has a shitty brand. Sometimes you'd see that happen, right where. Amazing brand, great work, amazing websites, all this stuff. But then you get the product and you're kind of like, okay, I got sold on the marketing, but I won't be sold on the product because I have it now. And that was just like, honestly, I wish I had a better story for you. But it was a guy that I'd been chatting to a lot that always dressed super well.

Bart

He always had the freshest hats. They were just, like, plain black hats. And I'm like, man, you've got the coolest hats, and you always are dressed super fresh. Do you know any hat makers? And although I can't share our direct manufacturer, he just happened to connect us to that manufacturer. And I looked at a bunch of other hats before landing with this guy, but this one just happened to stick. And I was super particular on the embroidery of dad gang and making sure that it pops super well, that if you wear it all year, that it doesn't kind of have threads coming out of it, and that the bill is perfectly in place when it shows up, and the snap back is the actual snaps of the back stay in place. And we went through our runs of, like, hey, we got a couple of hats, and the snaps are, like, coming undone. Let's reinforce that and that kind of stuff.

Bart

So that's been a big bonus.

Ramon Berrios

Yeah, I feel like it's a big bonus to have that quality because they were bought into sort of the culture, the message, and then I get this quality that I wasn't even expecting. Now I even want to buy this and gift it to someone else, to another dad, et cetera. So huge part in retention. But I'm curious, where is your guys? Okay, you did that first launch. It worked. You redid the launch. It worked again. Now, this is a real business, or let's turn it into a real business.

Ramon Berrios

How long ago was this, and where are you guys today? In the sense of how much has it grown? If there's anything you can share?

Bart

Yeah, I'm happy to give you order volume and stuff. So we started with. There's a cool part of the story. We started with $250 each, the three of us, so $750 and got lucky on that first batch of 100 hats. So we got 100 hats, $750 invested and, yeah, started out of my garage that. It's funny, like, business stories always come with a garage and I didn't even mean to, but we had a tiny garage that couldn't even fit a car. My wife had a smaller, short rav four and it wouldn't even fit. So I was like, well, I think the universe put this garage in my life to sell hats or something.

Bart

So 100 hats out of that and we've been around for a little over a year and a half and we've sold over 90,000 hats since the start of that. So I won't get into revenues. You could do the math in your head, but, yeah, a little over 90,000 hats. And I think between November and December of this year, we were doing close to 1000 orders a day. But that's with the support of paid ads and stuff. But we're still like three, four, five x in our ad account compared to what you would typically spend to get that kind of volume. So, yeah, 100 hats over a little year and a half ago to 90,000 hats in that time span.

Ramon Berrios

That's a lot of hats. And it just shows the power that when you hit a certain community with a message that really resonates, it reminds you of that company. That is really simple. It's just these shirts that say life is cool. Do you know what I'm talking about?

Bart

I think. I think that's what it says, right?

Ramon Berrios

Massive brand, just really simple message that just sort of taps into a lifestyle. So I know you mentioned that after community you dove into sms, email, paid boosting, and I want to talk about that, but I first want to talk about how you leverage and made the most out of the community as soon as you saw that potential with the community. So how did you guys approach and push organic as far as it could go?

Bart

Yeah, so it's another one that's so boring. But it worked. It was a picture of me holding a dad gang hat, just kind of shot in portrait mode and it just nice crispy photo. That's a hat that says dad gang and it's well shot, but it was just like natural light and happened to turn out well on an iPhone. And that post in it was the introduction of our brand it was like, we're launching dad gang. We're tired of seeing all this funny stuff. We want a high quality product that represents fatherhood for all that it is. And we want to share your fatherhood stories through this brand.

Bart

And that post had a long caption that introduced the brand along with this really good photo. Didn't boost it at all for a while, but then that photo kept getting really good organic likes. And so I would boost that post for like $10 a day for profile visits, not website visits, just to boost the following of our page. I was like, as long as the following per dollar is like three or four people, I'm just going to keep spending money on this. And we're talking $10 a day. So if I spent $10 and got 30 followers, then I'm going to spend $20 and get 60 the next day. That was kind of the paid strategy of it very early. But what I saw was like, dads are loving this, kind of like you mentioned, because we're sharing another aspect of fatherhood.

Bart

And if a new dad follows us or takes a picture in a hat, let's highlight him and share his story. So I would ask, why do you like the brand? What do you love about being a dad and what does fatherhood mean to you? And I would use that as a caption. Like, I'd take that guy's photo and ask him if it's okay, can I share your story? And then that person would be like, man, my story got out there through this hat page. And once more of the community started doing that, we still, to this day, repost every single story we can that tags us. We repost as many photos as possible. We highlight every Friday we do a thing called Father Friday where I just highlight as many dads as possible in an email, in a text and on Instagram. So like literally take their photos, ask them if it's cool and share their stories and just highlight the community that builds us. Because I say this to our group.

Bart

We have a private Facebook group too, which I think is a great add on to any brand you're building. But I think it's their brand and we build it. And I truly believe that. It's like, I'll go into the Facebook, to the business suite of Facebook and see all the comments. And today I was reading, we had like 50 comments that were, can you please make a fitted hat? So it's like no snapback, kind of a stretch fit because some guys just prefer that wear or that fit. So I just went into the Facebook group. And I was like, hey, guys, I saw a lot of comments today about fitted hats. What would you want them to look like? And in like 3 hours, I got almost 100 comments of just feedback.

Bart

Let's build this hat together. We're not going to just the three of us, sit in our text thread and think of what you want. Tell us what you want. This is your brand. Let's build the hat for you. And we just do that in groups all the time. So I want to say it's sharing their fatherhood stories with a mix of involving them in the building of the company rather than, hey, we're going to release a hat. Hope you like it.

Bart

No input. And hope it does. Well, I really want to get these dads involved because they're so fired up to the point where they do feel like they're building dad gang with us because they told us, make a bucket hat and it's out in the summer, and they can be like, oh, I said that, and here it is. So it's kind of like this just talk to your audience kind of thing.

Ramon Berrios

It makes it more fun, too. Blaine and I have this company cast magic, and we have a slack community of the customers. There's over a thousand people, and they're sharing constant product feedback. We show them things before we release it, and we release it, and it makes it a lot more fun to build that way and not have to go back and revisit after it's already out. You kind of damage the brand, et cetera. I'm sure that through this, you've also probably have had profound stories shared from the dads or stories that have moved you beyond even the intention you originally thought when you launched the business. Can you share either a really cool story or something that was like, that's moving?

Bart

Yeah. The moving stuff is hard to comprehend at times, because fatherhood, for the great stuff that it is, there are a lot of trials and tribulations that men go through on the fatherhood side, whether it's child loss, whether it's divorce, whether it's custody battles, whether it's just self doubt and maybe being in your own head about how good you are as a father. So we see a lot of that. We've had a dad lose children before, lose newborns, and that's really tough to deal with. That's kind of like we're just making great hats for dads. But you realize after a while that the community is really connecting in a sense of like, you see another dad with a dad gang hat out in the wild, you're going to give each other a head nod or start a conversation and end up drinking the night away. Like, we've seen that happen, too. But no, we've seen a lot of that.

Bart

And we unfortunately have seen some dads lose children and lose custody, several things like that. And we try to help them in any way we can. Whether it's a conversation or if they do have funds set up for certain things, we do try to help them. It's not something that we advertise publicly all the time because I feel like certain brands will advertise them, helping people to get more sales. And we really do it out of the goodness of our hearts. When we see a situation, there's a lot of that being shared and kids born with certain conditions and trying to help dads deal with that. My wife was actually involved in. She was a developmental preschool teacher dealing with kids with autism and developmental delays for a good ten plus years.

Bart

And so have a soft place in my heart for people that deal with kids on the spectrum and autism and all those kinds of things. So we hear a lot of it. And then not to be a downer, I know being a father comes with a lot of great things as I experience it myself. But that is the part that we're here to help with, is the not so great celebrated in tandem with the good stuff. So, yeah, we see a lot of it. Like I said, there's loss, there's mental health issues, there's illnesses and disease, but we are here to support those people and have full on conversations, not just like sending prayers and love. I've made great friends with some of our customers, just helping them get through it and not just a quick combo.

Blaine Bolus

Bart, one of the things that I kind of want to talk about that I think you guys have done such a great job with. Like you said in the beginning, you started with 100 hats they sold, and then you kind of slowly were able to scale up the brand. And not only that, you were able to anchor it around a community and concept that was probably underserved. Like you're saying from all the different dad brands and sort of meme ideas that you see, there wasn't anyone who was really doing this and it's something that people really want. But my question was going to be when you were in the early stages of growing the product, right? Like you said, friends and family, they bought it, but then you started to see it spread out. Who else? What did the initial growth look like? Was it like a bunch of friends and families and community that was pretty local. Where people knew each other, were connected with a couple of degrees of separation? Or did you see it pretty early on, start to get picked up with other pockets that were totally random from what you guys would have expected?

Bart

Yeah, a lot of it was local at first. I would, you know, it's hard to remember that one, because EJ and I are in the northwest, here in Washington state, and then Grant is. He was born and raised here, lived here most of his life, but he's in LA. And so our networks picked it up and his network picked it up, but we could still pick out every name and be like, I know that person. I know that person, I know that person. I would say by the third round of hats, which was like 300 hats, nothing crazy, we started seeing orders from Wyoming out of nowhere, like Atlanta and Houston, and they were like, okay, word is spreading. Maybe that local friend told a friend that now lives in Texas. And my boosts were pretty targeted.

Bart

So it would be like, men interested in street wear, sports, fatherhood, parenting, but still broad to the United States. And so I think those boosts picked up some new people. But I think it was by the third batch, we're like, okay, these are strangers, let's lean into it. Let's maybe spend some more cash, or let's make sure we have more hats the next time around. It was so sloppy, but fun at the same time. It was just like, okay, we're sold out. What are we going to do? And our lead time on new hats is anywhere. It's like a month or two sometimes.

Bart

So sometimes it's just this waiting period. But I feel kind of bad about this sometimes. I would still keep the boosts going, because if they.

Ramon Berrios

You were the agency guy, though, so that's so funny. I'm like, he's got the whole system set up. The agent, the 15 years of agency boost post, $10, let's ride.

Bart

Yeah, I would leave it boosted and cause this frustration of like, why the hell are you advertising when things are sold out? Right? But if something's sold out and you visit our site, and you go through an attentive journey of a back in stock text, that's where the trickery and optimization comes into play. Because you visited a site, you wanted a hat, and you click, notify me when it's back. So instantly when it's back, you're going to get a text. So it still works really well. You just got to have a little bit of cash to make sure you can keep some kind of boost going. And it's not a lot like people think you need so much money to advertise, but I don't think you do to try things. But sometimes you do, sometimes you have nothing and you need to figure out a way to be scrappy. And it's kind of what we did.

Bart

$10 a day is whatever. People blow that on Starbucks daily, definitely.

Blaine Bolus

Bart, I love what you said about putting it out there, boosting it a little bit, and then once you've kind of got some traction, you're able to work all your agency magic and everything like that. So I'd love if you took us through your SMS flow. How did you set it up? What did it look like? I know you said you just spun up a super simple shopify store, but why don't you take us through the back end for anyone who's listening and being like, oh, I want to do that too. How did you set it up? What were the rules you created? What services did you use?

Bart

How did it work? Yeah, I've always been a big fan of attentive for SMS. I've used other services and I've actually seen their service get shit on Twitter pretty often. And I'm just kind of like, you can listen to the noise of Twitter all you want, but if it hasn't done me wrong ever, then I'm just going to keep using it. So I've really enjoyed it. And attentive is what I use for SMS, but I also use live recover for abandoned carts. And this is kind of like, I know attentive has abandoned cart SMS, but same thing. I've loved using live recover for so long and it's great that I just keep using live recover. I could switch, but don't fix what's not broken type of mentality has worked in this regard.

Bart

But welcome series. So if you go on our site, you get 10% off. And if you enter your text, you're going to get a welcome text. And through that journey, you will get simple, like, make sure to add our number and here's your discount. So I don't like to welcome people for too long through SMS because it's like, all right, dude, I gave you my number, you made me put in the contact, you made me lock you in. And here's the code. I think that's enough talking for a while through a phone, but I do have browse abandonment and then back in stock journeys set for attentive. And those are like the three main ones.

Bart

So welcome. Browse abandonment and then back in stock journeys. And then I do like to set up keyword journeys for something that's coming soon. So if you text us the word beanie, because beanies are on the way, once they launch, you're going to get kind of a campaign out to you that says, hey, you wanted to know when beanies are available. Here it is. I think that creates this kind of trigger of people like, oh, I texted that word because I wanted to know the availability. Okay, here's that text I've been waiting for. I think that's always a good idea with anticipation of a product launching.

Bart

So that's those. And then abandoned cart is just live recovery. You abandon a cart, you're going to get a text from somebody named Sarah. I believe it says, hey, what can I do to help you complete your purchase? You might get a discount along the way, like those kind of things, but still very simple. Not too many intricacies in the flows. Quite.

Blaine Bolus

Yeah, no, it's simplicity wins.

Bart

Right?

Blaine Bolus

And just having your bases covered is the most important thing. We are really excited to announce that DTCpod is officially part of the HubSpot podcast network. The HubSpot podcast network is the audio destination for business professionals. And we're really excited about being part of the network because we're going to be able to keep growing the show, bringing you guys amazing guests, and obviously helping you guys learn from the best founders, marketers and builders of the most successful consumer brands. So anyway, keep listening to DTC pod and more shows like us on the HubSpot podcast network at podcastnetwork. The other thing I wanted to talk about is community, right? I think there's a lot of examples. Community is a big buzword, but I think what you guys have found is that the community and your brand actually align and they make sense together. So there's a reason that people might want to engage in that.

Blaine Bolus

But from an operational perspective, I know you described what takes place in terms of how you feature different community members in terms of when they're a dad and telling their stories and all that sort of thing. But in terms of operationalizing the community in the Facebook group, how did it work? Did you bake it into your email flows or your sms flows? How do you get people in the community? And then how do you get people telling their stories like you've just alluded?

Bart

I am. So you guys know Greg from. Yes, yeah, the gaming company. Yeah, I think it was Greg that was like, we were chatting and he's like, okay, you have a big community, but where are they? And I think I said, this is verbatim a conversation, but he's like, where are they? And I'm like, well, they're on Instagram, they're on TikTok, they're an email. He's like, okay, yeah, but they're not there. They're your followers and they exist and that's your CRM. But where are they? Like the one place you could go talk to them. And I was like, well, I guess nowhere in a sense.

Bart

And he's like, you should really think about starting a private Facebook group. And so I did. That day, he sent me an article on how to, I know how to build a group, but how to really do it well, how to set certain rules. You don't want to just approve everybody because you're going to get spam accounts and all these things. Let me backtrack a little bit. Customers are still mad when things are sold out and I was running ads, so I started the group for back in stock updates so that if you're waiting on a hat to come back, if you're in this group, you'll be notified right away when something's back, even outside of texting, because not everybody signs up for that. So I put that in the footer of our emails. Like every single campaign, every single flow has that.

Bart

Join our vip group for restock notifications and exclusive codes and that kind of stuff. So I put that in every single email, in our flows and campaigns, I put that group into our instagram bio where most of our social interaction happens. I put it in our stories sometimes, like, join our group, just a random story post and then I believe it's in one of our attentive journeys. So I just let it live in the places where we're already messaging. And then, yeah, the community is great because it actually does live somewhere. Now, I think we have like 5000 dads that are in this group. And not just dads. There's also moms that are gift givers and stuff.

Bart

I kind of battled with the whole, like, do we make it dads only? I just want people that support the brand doesn't necessarily have big dads only. And I don't want to get in trouble for leaving moms out of it. I don't want that battle. And so, yeah, anybody that supports the brand and wants in, I let them in, make sure the account is not anything spammy and just ask questions. Like today, literally, it's just like, hey, we've heard you want to make fitted hats. What would you guys like these to look like. And people are going off in comments, and people post into the group super often, like, my son was just born, I wore the hat. I'm at the hospital, or I'm about to have a kid and look at these birth announcement photos.

Bart

The group was started, I posted a couple of things, and now dads can't wait to post when they get a hat. And then every once in a while, I'll chime in and be like, I remember this. When my daughter started, like, a pre k Montessori school, I kind of had this feeling of like, man, is she going to be okay? Is she going to like it? Is she going to cry all day? Will she miss us? I had all these questions I kept asking my parents and people close to me, and I was like, screw that. Let's go ask all these dads how to deal with it. So I asked them the question. I got so many replies and I feel like I've seen some dads do that, too, where they just ask a general fatherhood question and get a device on it. But you put a bunch of dads together, like in a bar, what are they going to talk about? Probably their kids and sports and some other things. But, yeah, you can think of it as, like, if you were to go to a park or a bar or a meet up or a game and you ran into a bunch of other dads.

Bart

That's kind of the feeling that I want to create in this group and kind of organically have it.

Blaine Bolus

Yeah. I think there's so many cool things that you can do when you align a brand around a community and idea. Kind of like what you guys are doing. I know we've seen it a couple of times on the dad space, but we've seen some interesting takes in the health space, in the mom space, and even among ethnic groups and that sort of stuff. But I think the dad's one is really neat, and it also opens you guys up to so many cool opportunities where you can fit your product and like you were alluding to. It's like someone has a new kid, a mom probably might want to gift her dad friend a dad hat, right? It's a cool rite of passage. So it even seemed like when you blend in the marketing mind as well, all of a sudden there's so many cool activations that you can do around the community and how your product fits into people's lives.

Bart

Yeah, totally.

Blaine Bolus

So as we wrap up here, Bart, I'd be really curious in terms of what you guys have planned for this year, like you said, we started out 100 hats. Now we're at 90,000 and we're boosting real hard. So what do you got planned for the rest of 2024? What's on your roadmap other than the fitted hats and the beanies?

Bart

Yeah, we got really lucky where we have two kind of like, holiday seasons. We have Black Friday, Cyber Monday, two holidays, and then we have Father's Day, which is smack dab in the middle of the year. So we're preparing right now to make sure we have enough inventory of our best sellers going into Father's Day, like May and June should be. I'm being optimistic about it, but I want to say May and June will be bigger for us than the holiday season was. So right now, it's like ensuring that we have all that stuff in place and enough inventory. We did one of our first big collaborations last year with Mookie Betts on the Dodgers, and so we released a hat with him. Did super well, sold out really quickly, like a week and a half. Got some amazing content.

Bart

And so we want to do more of know with Mookie and some other athletes because that's another avenue that we love is like, taking a famous dad and not necessarily talking to him about why he's famous, but sitting down with Mookie, we talked about dad stuff. I didn't bring up his amazing accomplishments in the MLB and all this stuff. It was like, let's talk about being a dad and how when we sit down and we're on the same level, we're all dads. I'm not a MLB all star.

Ramon Berrios

That should be a podcast. That would be a really good. Yeah, just an idea.

Bart

Yeah. And with that being said, so, like, more collaborations with some well known dads, more hats for, um. And then just launching some more different styles. We're still so simple where I don't have these massive ambitions of, like, we're going to go to the moon with this or that. It's just like, let's keep making great hats that look good and keep innovating in the space. We might make an actual fitted hat based on this feedback, and we might make a bucket hat because some guys want them. So it's just like letting this crowd and this community dictate where we move next instead of planning out the entire year and sticking to that, because that's what we think is right. I really want to listen to this crowd and just make whatever they want, if there's enough of that, because you could listen to one comment and be like.

Blaine Bolus

And you're making, oh, we have to.

Bart

Make a neon hat because one guy said so. No, there's got to be 1000 comments or something. Then we'll do it. I wish I had bigger plans for you, but it's just Father's Day and more collabs.

Blaine Bolus

I love that. And as we wrap up, where can our guests connect with you? Why don't you shout out your socials, your personal stuff, as well as the brand?

Bart

Yeah. So Instagram. I'll just follow dad gang. I keep it pretty private on Instagram, personally. Just follow at Dadgang Co. And then I like talking d to c on Twitter. So it's just the chef. It's just theszef.

Bart

The s z in polish is s h. So it's like a spin off that corny. I know. And then dadgang co for the website is just dadgang.com or dad co. We got both domains, luckily, if you want to get a hat, but, yeah, we're all dadgang co for every social and then the chef on Twitter. If you want to hear me talk about random.

Ramon Berrios

Which. Which design is hot right now or is your favorite one for anyone that might want to gift one? Because I go in here, all the designs are sick. So for anyone that might want to gift or be indecisive, which one is the hot seller right now?

Bart

Yeah. So our hottest seller actually just sold out, speaking of inventory planning. But it's the black and white horsepower hat. It says hat of the year because it just sold the most. But that was, like, our best hat of last year. But the simple black and white snapback, either the snapback or the trucker are probably, like, the easiest to wear with anything. And then I really like. We kind of made a wilder hat, but it's like a leather front, so it's like a black on black leather snapback trucker.

Bart

That one's super cool, too. I love them all. I mean, Dwayne Wade's been rocking our plain d hat all the time, so I really like that one. And for yourself, if you're not a dad and want a dad gang hat to try out, I could send you the d hat, and it could stand for d to c or something.

Blaine Bolus

Yeah, we'll have to do a collab.

Ramon Berrios

Well, awesome. Bart, thank you for coming on the pod. And maybe we'll see Dwayne Wade around Miami repping. Yeah, we call the dad gang. Sweet. Thank you, man.

Blaine Bolus

Yep. Thanks for tuning in, and we hope you enjoyed this episode of DTC Pod. If you enjoyed the show. We'd love your support. A rating and review would go a long way as we continue to host the best builders in DTC and beyond. Follow and subscribe to the show and make sure to check out our show notes, where you can find our socials and weekly newsletter. Visit us on dtcpod.com to join our founder community and access resources from every episode. We'll see you on the next pod.

Also generated

More from this recording

1️⃣ One Sentence Summary

Growth of Dad Gang through community and strategic social marketing.

💼 LinkedIN - 6 Reasons Post

Investing in community-led growth is the SMARTEST strategy for any startup. Here are the top 6 reasons why building your brand around a strong community is a genius move:

  1. Authentic connections fuel growth.

When customers feel connected to your brand's story and values, like the dads who rallied around the Dad Gang community, they become your most vocal advocates. Authenticity isn't just a buzzword; it's the secret sauce that turns users into evangelists who willingly promote your product.

  1. Real-time feedback is worth its weight in gold.

Having a direct line to your customer base means you can rapidly iterate on your product based on actual user experiences. Dad Gang's ability to refine their hats and develop new styles based on dad's insights is a testament to the power of community feedback.

  1. Communities amplify your marketing efforts.

Word-of-mouth is a powerful tool, and a dedicated community will spread the word faster than any paid ad campaign can. Dad Gang's impressive organic social media growth is a prime example of this amplification in action.

  1. Customer retention skyrockets.

People stay where they feel valued. By engaging dads in the narrative of fatherhood, Dad Gang created a shared identity that keeps customers coming back, not just for the hats, but for the camaraderie.

  1. Risk is mitigated by customer validation.

Before a single dollar is spent on a new product, your community acts as a sounding board, ensuring there's a demand. Dad Gang's rapid sell-out of their initial hundred hats with no paid social or advertising showed powerful validation from their dad community.

  1. You forge an emotional connection.

Beyond just a product, you're creating an experience. Dad Gang didn't just sell hats; they sold a piece of identity that dads could emotionally invest in, which is a mighty driver of loyalty and repeat business.

TAKEAWAY:

Build a community that believes in your brand.

Use real-time feedback to perfect your product.

Let your satisfied customers be your loudest cheerleaders.

Create a sense of belonging that enhances customer retention.

Risk less by validating product demand with your community.

Forge deeper customer relationships that transcend mere transactions.

And remember, a community that grows together, shows together — in sales, loyalty, and shared success.

Interview Breakdown

In this episode, Bart shares the remarkable story of how a $750 investment turned into over 90,000 hats sold in just a year and a half, charting the rise of his Dad Gang brand. Discover the strategic moves and community-building efforts that have propelled the brand to new heights.

Today, I'll cover

  • The secret sauce behind the organic Instagram sales strategy that fueled growth

  • Crafting top-notch hats that dads everywhere are proud to wear

  • Building a robust community by encouraging dads to share their fatherhood tales

  • Bart's journey from working with streetwear brands to spearheading the Dad Gang

  • How Dad Gang plans to soar even higher in 2024 with the help of their dedicated following

💬 Keywords

Dad Gang, fatherhood stories, community engagement, hat sales growth, organic social media posts, Instagram marketing, product quality, embroidery durability, hat design, brand loyalty, streetwear brands, investment in boosting posts, emotional customer support, targeted marketing, marketing agency experience, holiday marketing strategy, dad influencer collaborations, snapback hats, trucker hats, Dwayne Wade partnership, marketing expertise, direct-to-consumer sales, Strideline athletic socks, Mint Marketing, Flight Performance, Haldi skincare, The Patch Brand, social media growth, Attentive SMS marketing, Live Recover abandoned carts.

🔑 7 Key Themes
  1. Organic social media growth strategies

  2. Community building through brand engagement

  3. Fathers sharing personal fatherhood stories

  4. Quality product development and manufacturing

  5. Marketing expertise fueling business growth

  6. Customer involvement in product feedback

  7. Expanded use of SMS marketing techniques

📚 Timestamped overview

00:00 In 2011, began pursuing passion for hip-hop and streetwear, started selling online, later worked for streetwear brands and an athletic sock company.

05:57 Worked in growth consulting, hired by Mint Marketing (now Flight Performance), oversaw multiple clients, departments, and got burned out.

10:24 Started small, organically grew, boosted posts.

14:39 He found a great hat maker after much searching.

17:04 Sold 90,000 hats, started with 100.

20:14 Highlight and share stories of new dads, promote community, and feature them on social media.

23:31 Fatherhood has trials, connecting through dad hats.

26:37 Summary: Discussion of brand growth, initial customer base and community reach.

29:31 Optimizing advertising with back-in-stock notifications, doesn't require a lot of money.

35:33 Person started Facebook group for back in stock updates, to notify customers right away.

38:01 Started group for dads to share experiences and advice.

41:50 Plan collaborations, more hat styles, crowd-driven decisions.

44:15 Bestseller hat sold out, black and white, versatile styles.

📚 Timestamped overview

00:00 Interest in hip hop led to career in marketing and branding.

05:57 Transition from freelance to agency, experiencing burnout.

10:24 Friends, family supported hat-making venture organically grew.

14:39 Connected with manufacturer to create high-quality hats.

17:04 From 100 hats to 90,000 in 1.5 years.

20:14 Highlight new dads, share their fatherhood stories.

23:31 Fatherhood has trials, community provides support.

26:37 Bart, startup success, building community, unexpected growth.

29:31 Boosted ads with back-in-stock notifications work well.

35:33 Started private Facebook group for back-in-stock updates.

38:01 Dad support group fosters community and advice.

41:50 Focus on collaborations, new hat styles, feedback.

44:15 Best-selling black and white horsepower hat sold out.

❇️ Key topics and bullets

Episode Introduction

  • Introduction of the podcast DTC POD

  • Introduction of hosts Blaine Bolus and Ramon Berrios

  • Welcoming of the guest, Bart

Bart's Strategy for Growth

  • Using organic Instagram posts to fuel product demand

  • Investing in quality product development

    • Connection with a top-tier manufacturer for hats

  • Community building resembling streetwear brand strategies

Sales and Community Engagement

  • Initial $750 investment and impressive sales figures

  • Boosting organic posts modestly to expand reach

  • Cultivating a strong dad community through social media

    • Sharing fatherhood stories

    • Supporting dads in challenges: child loss, custody issues, and mental health

  • Organic growth from local to wider geographic customer base

Bart's Background and Experience

  • Bart's marketing and agency experience

  • Contribution to Strideline's growth

  • Work history at Mint Marketing and Haldi

  • Inception and rapid growth of The Patch Brand and Dad Gang

Forward-Looking Strategies and Objectives

  • Preparing for key holiday seasons and Father's Day

  • Plans to increase collaborations

  • Introducing new hat styles based on feedback

The Success of Dad Gang Brand

  • The early success of the first hat launch

  • Strong organic demand without paid advertising

  • Sustainable growth through social media engagement

Marketing Tactics and Customer Engagement

  • Leveraging boosted advertising for sold-out products

  • Incorporating SMS marketing for direct customer communication

    • Utilizing Attentive for SMS and Live Recover for abandoning carts

    • Running welcome series and browse abandonment programs

    • Engaging customers with updates and community support

  • Managing a private Facebook group for community interaction and product updates

Conclusion

  • Sharing social media handles and website information for Dad Gang

  • Highlighting popular products: black and white horse power hat, snapback, and trucker hats

  • Expressing thanks to Bart and talking about future collaborations, notably with Dwayne Wade

  • Recap of discussion points and farewell to the guest.

🎬 Reel script

Hey everyone, Blaine Bolus here from DTC POD, and we just wrapped up an inspiring session with Bart from Dad Gang. What started with a modest $750 investment turned into selling over 90,000 hats by simply backing organic Instagram content. His hands-on approach in community building, much like how streetwear brands once did, has paid off, creating a space where dads share life's highs and lows, cultivating a strong, supportive environment. Bart’s marketing acumen shines through, discussing how localized growth blossomed into wider success. Looking ahead, Bart's gearing up for the holiday crunch and Father's Day, with new hat styles in the pipeline, eagerly anticipated by the community. It's a story of quality, connection, and smart, community-focused branding. Make sure to check out the full episode with Bart — his insights on leveraging real stories and organic growth are game-changers for any brand aiming to create impact. Stay tuned for more at DTC POD!

✏️ Custom Newsletter

Subject: 🧢 Fresh Off The Press: DTC POD Digs into Dad Gang’s Striking Success!

Hey DTC Family!

Hope you’ve all been great! Buckle up, because this week's episode of DTC POD is nothing short of inspiring. We’re thrilled to release "Bart - Updated," where our very own Blaine Bolus and Ramon Berrios sit down with Bart, co-founder of Dad Gang, to weave through the incredible tale of how they rocked the world of dad hats and built a community every father wants to be part of.

In this episode, Bart spills the beans on their ingenious strategies created with just $750 and pure grit. Imagine turning that into a movement covering over 90,000 happy heads! But hey, it’s not just about hats; it’s about the stories beneath them. Here are five must-hear takeaways waiting for you:

  1. The Art of the Start: Discover how a modest investment in Instagram can generate a buzz that gets customers hungry for your products.

  2. Quality is King: Learn why connecting with the right manufacturer can set your brand head and shoulders above the rest.

  3. Community is Currency: Dive into the methods Dad Gang used to foster an environment where dads aren't just customers; they’re champions of the brand.

  4. Storytelling sells: Find out how sharing personal fatherhood experiences has carved a unique niche that customers can’t resist.

  5. Marketing 101 with Bart: Get golden nuggets of wisdom from a pro with over a decade of experience in direct-to-consumer dynamics and community-centric marketing.

Fun Fact Alert: Did you know Dad Gang’s first batch of 100 hats flew off the shelf in under 36 hours, and that too without a penny spent on paid ads? Talk about organic appeal!

As we wrap up this incredible session, don’t forget to check out Bart's top recommendation – the sleek and versatile black and white horsepower hat. It’s more than just a piece of apparel; it’s a badge of honor for dads everywhere.

Now, if you’re as pumped as we are, dive straight into the episode and let Bart’s journey fuel your entrepreneurial spirit. Reach out to us with your own stories of small beginnings and mighty growings. Maybe you’re the next DTC POD success story we feature!

Call to Action:
✨ Tune into the full episode [Insert Link]
🎩 Grab your Dad Gang hat and join the movement [Insert Dad Gang Website]
💬 Share your thoughts and join our DTC family discussion [Insert Social Media Links]

Keep striving, keep thriving, and remember – every great brand starts with a story. Share yours.

Cheers,
The DTC POD Crew

P.S.: If you love the episode, don’t forget to rate and review us on your favorite podcast platform. It helps us reach more amazing listeners like you! 🌟

[Unsubscribe]

🐦 Business Lesson Tweet Thread

1/ Starting a brand isn't just about the product; it's about the story and the people behind it. Bart, founder of The Dad Gang, knows this well.

2/ With only $750 and a dream, Dad Gang turned a simple hat into a symbol of fatherhood. Over 90,000 hats sold in just a year and a half speak volumes.

3/ Quality was paramount. They found a manufacturer that understood the vision – top-notch embroidery, design, and durability. No compromises.

4/ The twist? Organic social media posts. No heavy ad spend, just authentic stories that resonate with dads everywhere. It was about connection, not just clicks.

5/ The Dad Gang isn't just selling hats. They're weaving the threads of fatherhood stories into every product. From joy to adversity, dads found a common ground.

6/ Growth kicked off locally, but genuine stories have no boundaries. Targeted marketing wasn't the hero; it was the real, relatable narratives of dads globally.

7/ Bart's marketing prowess, honed across agencies and brands, fueled this ascent. But the heart? That’s all Dad Gang. Their mantra: a community-driven by genuine engagement.

8/ Looking ahead, they're gearing up for meaningful events. New designs and collabs are on the horizon, and it's the community steering the ship with their feedback.

9/ Joining The Dad Gang isn't just a follow on social media. It's an entry into a space where you can share, listen, and belong — whether it's through a private Facebook group or a text about the latest release.

10/ This is the story of building something that matters. It’s not just hats. It's a movement. Dad Gang is the streetwear brand where fatherhood meets fashion, community, and authenticity.

🎓 Lessons Learned
  1. Title: Organic Social Traction
    Description: Leveraging Instagram posts to boost sales, creating a demand with simple, impactful social media strategies.

  2. Title: Quality Product Focus
    Description: Emphasizing connection with manufacturers for durable, well-designed hats, highlighting the importance of craftsmanship in brand success.

  3. Title: Rapid Business Growth
    Description: From a $750 investment to 90,000 hats sold, revealing staggering growth in under two years through savvy strategies.

  4. Title: Boosting Brand Following
    Description: Small investments in post-boosting significantly increase social media presence and engagement, driving community growth.

  5. Title: Building Dad Community
    Description: Cultivating a dad-centered community that connects and shares fatherhood tales, reinforcing brand loyalty and collaboration.

  6. Title: Marketing with Stories
    Description: Effective brand alignment with customer lives through shared experiences, highlighting the power of storytelling in marketing.

  7. Title: 2024 Company Vision
    Description: Preparing for key holidays, dad influencer collaborations, and new hat styles, informed by community feedback for future plans.

  8. Title: Viral Product Recommendations
    Description: Black and white hats touted as bestsellers, emphasizing their universal appeal and trendsetting potential in merchandise.

  9. Title: Diverse Expertise Synergy
    Description: Founding team's mixed skills fueling Dad Gang's inception, showcasing the strength of combining distinct industry experiences.

  10. Title: Multichannel Customer Engagement
    Description: Using SMS, Facebook groups, and other platforms for community interaction and personalized marketing, keeping customer conversation active.

These condensed lessons offer a glimpse into Bart's strategic approach to building a thriving hat business while fostering a supportive dad community.

💎 Maxims

Based on the insights and experiences shared by Bart in the DTC POD episode "Bart - Updated," here is a comprehensive list of maxims for entrepreneurs, brand builders, and marketers to live by, inspired by the discussion:

  1. Community First: Cultivate a strong, dedicated community around your brand that echoes its values and spirit.

  2. Invest in Quality: Ensure your product stands out with superior craftsmanship and design, as it reflects on your brand.

  3. Organic Growth is Gold: Engage your audience with genuine content that resonates, drives word-of-mouth, and builds loyalty.

  4. Start Small, Think Big: Even with minimal initial investment, focus on scalability and long-term vision.

  5. Harness the Power of Storytelling: Encourage your customers to share their stories through your brand, adding personal depth and connection.

  6. Authenticity Attracts: Authentic engagement with your audience helps build trust and a more meaningful brand experience.

  7. Turn Trials into Triumphs: Find ways to support your community in both celebrations and challenges, fostering a sense of belonging.

  8. Know Your Roots: Draw on your personal and professional backgrounds to inform and enhance your brand strategy.

  9. Leverage Data-driven Marketing: Use tools like SMS marketing and social media insights to tap into customer behavior and optimize engagement.

  10. Keep Communication Integrated: Maintain a cohesive message across all platforms, from social media to email marketing.

  11. Release Restraint on Creativity: Encourage feedback and collaboration in your product development process for innovation.

  12. Prioritize Customer Experience: Regularly engage with your audience to fine-tune their experience and maintain brand integrity.

  13. Promote with Precision: Use targeted paid advertising strategically to enhance visibility and reach without oversaturating.

  14. Celebrate and Elevate Fathers: Support and shine a light on fatherhood, elevating its place and representation in society.

  15. Adapt and Grow: Be ready to evolve your strategies and products based on customer feedback and market demands.

  16. Build with Balance: Combine different strengths and areas of expertise within your team for a well-rounded approach to your business.

  17. Share Your Channels: Make sure followers know where to find you and how to connect with your brand across various platforms.

  18. Plan for Peaks: Always be one step ahead, preparing for high-demand periods like holidays and special events.

  19. Stick to a Signature: Identify your bestsellers and understand why they work—sometimes simplicity in design is key.

  20. Connect the Dots: Integrate community engagement into marketing strategies, creating a seamless brand narrative.

Keep these maxims at the forefront of business strategy to help navigate the complexities of building a successful brand and maintaining a strong community presence.

🌟 3 Fun Facts
  1. Dad Gang's initial batch of 100 hats sold out in less than 36 hours solely through organic demand, with no paid social or advertising.

  2. The brand Dad Gang was able to sell over 90,000 hats in just over a year and a half, starting with a modest $750 investment.

  3. Bart's diverse marketing background includes helping grow Strideline, an athletic sock company, from the ground up and contributing to its significant success.

📓 Blog Post

Title: The Communal Power in Brand Building: Lessons from Dad Gang

The meteoric rise of dad-centric streetwear brand Dad Gang serves as an enlightening case study for anyone looking to understand the true potential of community-driven brand growth in the modern marketplace. Founded by marketing maestro Bart and his business-savvy friends, Dad Gang has woven the narrative of contemporary fatherhood into the very fabric of its products, starting with a modest $750 investment and escalating to over 90,000 hats sold in just eighteen months.

The Organic Growth Phenomenon

One might wonder how Dad Gang conquered the competitive world of streetwear without a massive budget or extensive campaigns. At the core of the phenomenon lies their ingenious utilization of organic Instagram content to trigger a buying frenzy. Not unlike the tactics used by iconic streetwear brands, Dad Gang focused on creating high-quality hats that would stand the tests of utility and style, while simultaneously fostering a community that would resonate with dads eager to share their parenting journeys.

Investments into boosting Instagram posts weren't just about visibility—they were strategic, calculated moves to amplify already-compelling organic content. It's the narrative of fatherhood with all its trials and triumphs that punctuated these campaigns, striking a chord with a demographic often sidelined in the parenting conversation.

Cultivating Community

The hosts, Blaine Bolus and Ramon Berrios, along with their guest, delved into the critical role of community-building for the brand. It's a philosophy centered on engagement over broadcast; tailor-fitted experiences over generic reach. By tapping into shared stories of fatherhood—be it the laughter-filled days or periods marred by child loss, custody battles, and mental health challenges—Dad Gang has created a mosaic of experiences helping dads feel seen and supported.

Bart illuminates the process further, revealing how the brand's origin, channeling personal experiences and expertise in marketing, fed into the kind of authentic community engagement that turns customers into loyalists. He points out the nuanced strategies of organic and boosted advertising. For instance, they strategically boost posts for products that are already sold out, leveraging the excitement around high-demand items.

Marketing Mastery: Strategies That Drive Success

Podcast listeners got a peek into the refined marketing strategies of Dad Gang, from SMS marketing utilizing platforms like Attentive and Live Recover, to creating intricate customer journeys through back-in-stock updates, welcome series, and interactive keyword adventures. Moreover, the brand keeps their followers in the loop and maintains a sense of exclusivity by managing a private Facebook group that functions as a hub for updates and deeper customer engagement.

Forward Momentum

As Bart shares the brand's upcoming plans, which include gearing up for major holiday seasons and Father's Day, listeners are privy to the forward-thinking aspects of the venture. Integrating customer feedback is front-and-center, as Dad Gang looks forward to rolling out varied hat styles catered to their community's preferences.

Connectivity and Collaboration

At the heart of Dad Gang’s ethos lies a culture of connectivity. Bart emphasizes the importance of maintaining a unified front across various channels of communication, integrating email, social media, and SMS flows seamlessly. The integrity of this tight-knit community is preserved through careful vetting of new members and fostering lively interaction by soliciting personal input and experiences.

Final Thoughts

As the episode comes to an end, hosts Blaine and Ramon not only thank Bart for his insightful contributions but also tease potential future collaborations, a testament to the universal appeal of Dad Gang's narrative. Bart's experience, from his roots in streetwear to his pivotal role at The Patch Brand—and his dedication to the dad community—paints a compelling portrait of entrepreneurial acumen mixed with genuine passion.

Listeners are left with a vision of a brand that transcends mere clothing; one that successfully molds itself into the lives of its community, becoming a flagbearer for the narratives it represents. Dad Gang isn't just selling hats—it's outfitting the identity of the modern dad.

🎤 Voiceover Script

Dreamt of blending fatherhood and fashion, but not sure where to start? Take a page out of Bart's playbook! Today on DTC POD, Bart shares how a modest $750 sparked a cap revolution, uniting dads over style and shared stories.

Step into Bart's world as we uncover:

  • How investing in organic Instagram posts can create a demand frenzy.

  • Crafting a quality product that embodies community spirit.

  • Flourishing from local acclaim to widespread dad domination.

  • Utilizing personal marketing expertise to catapult a brand's presence.

  • Steering future strategies towards even greater community collaboration and product diversity.

All these insights, straight from the mastermind behind Dad Gang, up next on DTC POD.

🔘 Best Practices Guide

Creating a Brand Community Blueprint:

  1. Begin with a high-quality product and invest in strong manufacturing relationships to ensure excellence in design and durability.

  2. Use social media to authentically engage and grow your audience, starting with organic content and selectively boosting posts to amplify reach.

  3. Cultivate a brand community by involving customers in sharing their personal stories, which can foster loyalty and peer support for both triumphs and challenges within the community.

  4. Drive local growth and scale strategically through targeted marketing, using founder expertise and agency experiences to adapt and expand outreach.

  5. Plan year-round, preparing for significant holidays and community events, while incorporating feedback for product innovation and variety.

  6. Integrate SMS marketing, such as welcome series and stock updates, and maintain a private community group to encourage continued engagement and exclusivity.

  7. Vet community members carefully to maintain authenticity and encourage genuine exchange and collaboration.

🎆 Social Carousel: Do's/Don'ts

Cover Slide:
10 Tips Every Retention Marketer Needs to Know

Slide 1: Ignore Community
Instead: Foster strong bonds through regular engagement and shared experiences.

Slide 2: Push Sales Hard
Instead: Focus on storytelling to create personal connections with your brand.

Slide 3: Skip Feedback
Instead: Regularly solicit and incorporate customer input on product development.

Slide 4: Overlook Loyalty
Instead: Reward engagement and repeat business to encourage brand evangelists.

Slide 5: Neglect Stories
Instead: Share customer and community stories to humanize your brand.

Slide 6: Underuse SMS
Instead: Utilize SMS for welcome series and back in stock alerts to keep in touch.

Slide 7: Broad Messaging
Instead: Tailor messages and campaigns to resonate with specific community segments.

Slide 8: Static Products
Instead: Introduce new offerings based on community feedback to drive interest.

Slide 9: Silent Community
Instead: Activate your brand's fans to generate content and reviews.

Slide 10: General Ads
Instead: Use targeted, boosted posts for sold-out items to maintain buzz.

🎠 Social Carousel

Cover Slide:
"10 Essential Strategies Every Dadpreneur Needs to Know"

Slide 1: "Quality Counts"
Invest in exceptional craftsmanship for long-lasting products and customer satisfaction.

Slide 2: "Community First"
Build and nurture a brand community; loyalty grows from shared values and experiences.

Slide 3: "Organic Growth"
Cultivate demand with organic social content that connects and resonates with your audience.

Slide 4: "Strategic Boosting"
Smartly boost posts to amplify reach without overspending. Every dollar counts.

Slide 5: "Tangible Stories"
Encourage customers to share their journey. Authentic stories engage and attract.

Slide 6: "Targeted Expansion"
Start local, then expand strategically. Use targeted efforts to reach a wider audience.

Slide 7: "Agency Expertise"
Utilize your marketing know-how to drive brand growth and customer acquisition.

Slide 8: "Holiday Preparation"
Plan for peak seasons well in advance. Collaborate and innovate based on feedback.

Slide 9: "SMS Connection"
Employ SMS marketing for real-time engagement and recovery of abandoned carts.

Slide 10: "Join the Movement"
Follow us, share your fatherhood tale, and stay updated with the latest Dad Gang styles.

CTA Slide:
"Cap Off Your Style"
Don't miss out! Grab the community's favorite—black and white horse power hat. Connect with us now @[Brand's Social Media Handle] and [Brand's Website].

One Off Tweets

Tweet 1
Starting small but dreaming big led Dad Gang to spectacular growth. With just $750, they turned the tide and sold over 90,000 hats!

Tweet 2
Quality always shines through. Dad Gang made sure each hat boasted impeccable embroidery and durability. That's how you win trust and repeat customers.

Tweet 3
The secret sauce to brand loyalty? Build a vibrant community that stands with you. Dad Gang's engagement with fathers creates a strong, united front.

Tweet 4
Stories have power, especially for dads. By weaving fatherhood tales into their brand, Dad Gang cultivated a deeper connection with their audience.

Tweet 5
Every challenge is an opportunity. Dad Gang shows us that the struggles of fatherhood, from loss to custody battles, can bring a community even closer.

Tweet 6
Nurturing a local seed into a nationwide bloom, Dad Gang harnessed the art of focused marketing to spread their fatherly mission far and wide.

Tweet 7
Expertise shapes destiny. Bart's comprehensive experience in marketing was the gear that propelled Dad Gang into the successful orbit it occupies today.

Tweet 8
Dad Gang's strategy pivots on strategic days like holidays and Father's Day to amplify their presence, showcasing the power of timing in business.

Tweet 9
Listening to your customer family leads to innovation. Dad Gang exemplifies this by crafting new hat styles from the feedback of their community.

Tweet 10
Communities thrive on interaction. Dad Gang's tailored SMS strategies and engaging Facebook groups keep the conversation going and the interest piqued.

Twitter Post 1

This dad-approved hat sold out lightning fast – no ads needed!
Dad Gang's first batch of 100 hats disappeared in under 36 hours, purely through organic buzz.
Catch the wave of fatherhood pride without the wait for a restock.

Mindsets

If you're on the hunt for entrepreneurial success and want to shift your approach to business growth, consider adopting these mindset changes:

💭 Shift from a sales-first approach to a community-building focus. Instead of being preoccupied with quick sales, invest in cultivating a loyal community that resonates with your brand's story and values. Like our guest Bart, who built a thriving dad community, your investment in authentic relationships can lead to a sustainable customer base.

💭 Embrace data-driven creativity. Let insights guide your product development, but also allow room for innovation inspired by your customers. This balance can lead to a product that's not only high-quality but also emotionally resonant with your audience, similar to how Bart's dad hats became more than just headwear.

💭 See every challenge as an opportunity for storytelling. When faced with obstacles, turn them into narratives that highlight your brand's resilience and commitment. Like Dad Gang's journey, share how each challenge shaped your products and services, involving your customers in the brand's evolution.

For more insights and entrepreneurial strategies like these, tune into the DTC POD's latest episode featuring Bart to see how community and narrative can fuel brand growth. Stay connected with us for more discussions on leveraging deep connections and authentic stories for brand growth!

Tactics

For any aspiring entrepreneurs and existing business owners looking to sharpen their strategies, here are five precise tactics you can implement based on the insights shared by our guest, Bart, on the latest DTC POD episode:

  1. 💡 Optimize Organic Social Media Engagement: Invest modestly in promoting your most successful organic posts to enhance the visibility of your product. Bart's tactic of creating a competitive environment around his hats propelled customer interest. Try pinpointing your winning content and giving it a nudge with a budget that's feasible for your brand.

  2. 💡 Cultivate Brand Community Through Authentic Storytelling: Emphasize the personal stories that connect your customers to your brand. Bart's approach of engaging dads in sharing their fatherhood journeys was instrumental in creating a loyal community. Start by encouraging your customers to share their experiences with your product or service, as their stories can resonate with potential buyers and create a tight-knit community.

  3. 💡 Leverage SMS Marketing Beyond Sales: Extend the use of SMS marketing to keep your customers updated on new product drops and back in stock alerts. Like Bart's Dad Gang, implementing a strategy that includes welcome series, abandon cart recovery, and alerts for upcoming launches can maintain customer engagement at a high level and boost your sales in the process.

  4. 💡 Integrate Feedback Loops into Product Development: Involve your customers directly in the evolution of your products. Bart found that incorporating customer feedback into new hat designs not only improved the product but also strengthened the community's allegiance to the brand. Actively seek out and apply your customer's insights to continually refine and better your offerings.

  5. 💡 Maintain Exclusivity in Community Building: As you nurture your brand's community, be selective in membership to uphold the community's quality, as seen with Bart's private Facebook group. Curate your brand's community with intent by qualifying members, asking them to contribute their stories, and driving interaction. This will create a sense of exclusivity and value among members, encouraging active participation and brand loyalty.

Be sure to catch the full episode with Bart for more in-depth discussions around these strategies and how to implement them effectively in your own business ventures. Stay tuned to DTC POD for essential business tips and enlightened discussions with industry trailblazers.

In Depth Thread

Overrated: Paid Ads with No Backstory.

Hurling cash at ads without the story of your brand is like throwing seeds on concrete.

Underrated: Organic Storytelling.

The Dad Gang played this out flawlessly with their launch strategy. Here's their playbook:

The Two-Post Punch

Keep it simple:

  1. Share the product journey

  2. Showcase real customer testimonials

Just two posts that spark dialogue and build trust. If followers don't hit 'like' immediately, you're missing a hook.

Five-Key Method

Hook the audience with five core brand messages. Here’s what worked for Dad Gang:

  1. Investment in Quality

  2. Nurtured by a Tight-Knit Community

  3. Growth Kinetics (hint: 90,000 hats)

  4. Engaging Fathers in Brand Evolution

  5. Core Product (that hot-selling power hat)

Narrative in a Snapshot

Skip the historical brand essays.

Give them bite-sized, compelling storytelling. Dad Gang’s was:

  • From $750 to 90,000 hats

  • Real dads, real stories

  • Fatherhood fashion, reinvented

Five points, max.

Tagline

Craft a crisp, clear, commitment:

The Dad Gang: “Quality hats for dads who live the stories.”

The One-Liner Ownership

Own a phrase that becomes synonymous with your brand.

Dad Gang embraced: “Fatherhood on Your Terms.”

Define the conversation.

Journey from Click to Customer

You like that hat...

What's next?

A streamlined, clear path from browsing to owning—a few clicks, and it's yours.

Brand Basics Upfront

Lay out what you offer. No surprises.

For Dad Gang, it's high-quality materials, dad-centric designs, and a platform for shared experiences.

Clear as daylight.

Graphics Over Gossip

A picture's worth more than buzzwords. Chart your growth, spotlight customer smiles, flaunt those worn hats with pride.

The Team Backbone

The DNA that holds everything together.

Dad Gang's built by fathers for fathers—marketers, designers, community builders.

It all matters.

For those starting fresh, without sales to shout about...

Focus on your why, your who, and the wow of your product.

Dad Gang nailed their Ps:
• Passion, Purpose, Product
• Persistence, People, Payoff

Detailed with the care of a father's touch.

New Idea

Idea #2: Cultivating Community Connection

Foster a strong community around your brand, emphasizing shared experiences and active participation:

  1. Build Around Shared Stories: Bart's brand thrives by encouraging dads to share their fatherhood journeys. This storytelling approach fosters a sense of belonging and connection among the community.

  2. Encourage Direct Engagement: Through initiatives like a private Facebook group and interactive SMS marketing strategies, Bart's brand maintains an ongoing conversation with its community, not only to inform but also to involve customers in the brand's evolution.

  3. Support Through Solidarity: By highlighting that the dad community assists each other in both triumphs and trials, Bart demonstrates that the brand acts as a platform for mutual support, enhancing customer loyalty and commitment to the brand’s identity.

❇️ Key topics and bullets

Episode Content Breakdown: Bart - Updated

Introduction to Bart and Dad Gang

  • Bart's background in marketing and content creation

  • The inception of Dad Gang with two friends and their diverse expertise

  • The brand's representation of fatherhood through quality streetwear apparel

Dad Gang’s Growth through Organic Marketing Strategies

  • The initial investment and the rapid sale of their first 100 hats

  • Organic growth and demand via social media posts

  • Bart's role in driving Dad Gang's market presence locally and expanding beyond

The Quality and Appeal of Dad Gang Hats

  • The partnership with a manufacturer emphasizing embroidery, durability, and design

  • The impact of high-quality products on brand loyalty and community building

Nurturing a Community-Centric Brand

  • Engaging dads and sharing fatherhood stories to strengthen community ties

  • Supporting the dad community through various fatherhood challenges

  • The role of the private Facebook group for updates and member engagement

Marketing Strategies and Experiences

  • Bart's extensive experience with DTC sales and marketing at various companies

  • The use of boosted posts and SMS marketing to enhance customer engagement

  • Effective use of communication channels like social media, email, and SMS flows to cultivate customer relationships

Future Plans and Engagements

  • Preparations for the 2024 holiday seasons and Father’s Day

  • Increasing collaborations with notable dads and expanding hat styles based on feedback

  • The potential collaboration between Dad Gang and celebrity figures like Dwayne Wade

Product Recommendations and Community Involvement

  • Bart recommending the black and white horse power hat as the hot seller

  • Encouraging community involvement in product development through feedback and stories

Conclusion and Further Engagement

  • Bart sharing the brand’s social media handles and website for wider connection

  • Expressing gratitude for Bart’s input and teasing potential future collaborations

❇️ Key topics and bullets

Podcast: DTC POD

Episode Title: Bart - Updated

Hosts: Blaine Bolus, Ramon Berrios

Guest: Bart

Primary Topics with Sub-topics:

  1. Growth Strategy of Dad Gang

    • Investing in organic Instagram posts to drive sales

    • Creating a demand-supply battle to fuel customer interest

    • Relationship with manufacturers for high-quality embroidery and design

  2. Building a Quality Product and Community

    • Importance of product quality in building brand loyalty

    • Strategies for cultivating a loyal customer base similar to streetwear brands

    • Building community through shared fatherhood experiences

  3. Marketing Techniques and Social Media Engagement

    • Boosting organic posts with minimal investment for greater reach

    • Forming genuine connections with fathers on social media platforms

    • Utilizing targeted marketing to grow customer base beyond local reach

  4. Bart's Personal Journey and Professional Background

    • Transition from marketing at streetwear brands to Dad Gang

    • Contributions at Strideline and roles at various agencies

    • Establishing Dad Gang and achieving organic growth

  5. The Dad Gang Brand and Its Resonance

    • Sharing fatherhood stories as a core value of the brand

    • Support offered within the dad community for various paternal challenges

    • Celebrating fatherhood and creating a supportive environment

  6. Future Plans and Product Development

    • Preparing for key holiday seasons and Father’s Day

    • Increasing collaborations with influential dads

    • Launching new hat styles based on customer feedback

  7. Community Engagement and Marketing Strategies

    • Involvement of dads and moms in the community's integrity

    • Encouraging interactions through private groups and communication channels

    • SMS marketing tactics including welcome series and abandoned cart recovery

  8. Recommendations and Collaboration Interests

    • Bart's recommended products and best sellers

    • Interest in potential collaborations with personalities like Dwayne Wade

  9. Insights on Direct-to-Consumer Sales

    • 12 years of experience in marketing and DTC sales

    • Insights into the synergy of marketing and product quality

    • Strategies used for SMS marketing and customer retention.

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