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philip Podcast - Uploading
Speaker
Blaine
Speaker
Philip Ruffini
Speaker
Ramon Berrios
00:00 Left agency, joined Rupa Health media team. 04:38 Tested content strategy increased average YouTube views.
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“You'll learn the ins and outs of content, strategy, creation, production, distribution, growth, platforms, tools, and more.”
“he's moved into the b two B space, and it's just absolutely crushing it in content.”
“Just because agencies don't have a ton of fulfillment, you're not really going to build anything long term, and you don't really see compounding results.”
“Kobe was the one who started the podcast, which is going to be profitable by the end of this year, meaning despite all of our costs on, it's going to make more money than it.”
“So what does that mean internally? What does ROI success look like for you when you're running a b two b media operation? And how are you measuring the ROI of the investment? Because you're not necessarily taking sponsors or anything like that.”
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Welcome to this episode of Uploading, and today we have the pleasure of speaking with Philip Rafini, who is the head of media at Rupa Health. We're really excited to talk with Philip because, you know, Philip's been a guest on our other podcast, DTC pod, and he is an absolute content expert. He's run an agency, done over 100 million views on social, and now since then, he's moved into the b two B space, and it's just absolutely crushing it in content. So, Philip, before I mess anything else up, I'm going to let you kick it off. Why don't you just introduce yourself and talk to us a little bit about your background and what you're working on.
Yeah, so my name is Philip. Background that I think is relevant to this is used to run my own e commerce business in college. I sold it. Then I went to go be a product manager at Microsoft, where I worked on an operating system and App Store. That was the most miserable thing I've ever done. So I left, but learned a ton about product. Left to go do a startup, didn't work out. And then I spent a year and a half doing growth consulting, and I realized that companies were really bad at making organic content.
I had grown my LinkedIn to sell a course. I had grown my TikTok for fun and then was working with Alchemy, which is a web three blockchain company. They were doing really well with content. So essentially I was like, short form media, super important. You can make a TikTok account, you can get a million views. I'm going to go start an agency selling short form video marketing for tech companies. So I was basically the only former Microsoft product manager going around selling like five figure a month TikTok marketing contracts to post series A startups. So I worked with companies like Maven, Wayflyer, Drew Classic, which isn't a tech company, and a bunch of others.
And then I ran that agency for literally only eight months. And then I got to the point where I was like, what am I doing with my life? Just because agencies don't have a ton of fulfillment, you're not really going to build anything long term, and you don't really see compounding results. Because even with my best clients, one of my best customers turned after three months because it was a crypto company and us regulations changed and we couldn't do it anymore. Then Tara Viswanathan, who's the CEO of Rupa Health, is one of my close friends and her CMO, or head of growth, Kobe Conrad, was basically, like, helping me with my agency because he used to run his own. And then they convinced me to come build a media business at Rupa Health instead. So now I just do that. And at Rupa Health, I'm in charge of our magazine, which is a blog, but we call it a magazine because doctors want to write for a magazine, not a blog. Our newsletter, our podcast, and most of our social media, like YouTube, LinkedIn, and then work with someone else on our Instagram and Facebook.
And the whole goal is, how do we build an audience of a million doctors? I love that.
I think we're going to have a whole bunch to unpack here because, like you're saying when you're thinking about media, there's all these channels you're supervising. You need to build a really complex content strategy. And quite frankly, the content landscape has evolved. And a lot of b, two b businesses are trying to catch up, and we like talking to the ones that are really innovating in the space. So I know you hit on a bunch of the channels that you're doing and a bunch of the little things, but why don't we start with.
When.
You enter Rupa, what are the first items on your plate that you want to build as you think about running the head of media, what's everything that you have to get in place, and how do you set things up operationally for success?
So before I started, one of the reasons I took the job is because I think Kobe is the head of growth, is the best marketer I've ever met. Kobe was the one who started the podcast, which is going to be profitable by the end of this year, meaning despite all of our costs on, it's going to make more money than it. So pretty much my first job was basically like, go figure out YouTube. So our whole goal is we had the magazine that was doing pretty well and was like a pretty linear trajectory, the podcast. But the podcast, it's hard to grow a podcast because there's no growth channel. So my job was to go figure out YouTube. So essentially, I built a team of ten doctors that all started making YouTube videos for us. And then I had six full time video editors editing those videos.
And we basically had to just test and figure out what worked, because when I started, our YouTube videos average like less than 100 views, like most companies. And now they probably average like at least 2500. We've gotten ones that are like 20, 30,000. But the content strategy we went with is we do hour long lectures that are like deep medical topics. So at first we started with really simple small ones and realized no one cared. So we now basically take world renowned doctors who have given lectures, like conferences or at universities, and then we pay them to just take their lecture content they have already created, record it into a video, and then we add world class animators and professional video editors to the videos to post. And we do at least probably one video every other day. And then it was just figuring out how do we combine all of our channels.
Like, our Facebook page was at 400,000 followers, been already growing, Instagram was at 110,000 followers, been already growing, and the podcast was, like, super Stagnant. So since then, I think a lot of doing content well is having one source of one or two sources of original content. And then how do you combine them? Right. It is a lot of effort to use your big Facebook page or Instagram page to drive traffic to podcast because people don't want to leave a platform. So we have, I think, 13 people full time in the Philippines that help run everything. So, like, for example, with our LinkedIn, I found a venture backed founder that uses Rupa Hell API for his company. Wanted to build a better relationship with Rupa Hell has like 10,000 Twitter followers. He ghostwrites our LinkedIn content.
And then I have a VA in the Philippines who actually posted it and manage it in real time because I refuse to schedule anything because I think scheduling on LinkedIn actually hurts engagement. So I was doing a lot of that and going through a bunch of different video editors. I have one video editor whose full time job is to just watch our podcast and cut clips from it. And I was super skeptical that someone could pick out clips and edit them really well because every time I've seen, it's kind of like been two people, but just got really lucky with then, you know, then we have a VA based in Central America, and then someone in the Philippines who posts those clips to LinkedIn and Facebook and Instagram so we have a podcast agency that edits our podcast. They send us the video, and then all of the vas know when they get the email to basically go through that and then manage all the posts. So I just write really detailed sops for everyone to follow. Like, hey, Julius, you get the podcast clip. You cut it up, and then you give it to Sam and Veronica, and they post it and just really detailed sops and loops.
There is so much to unpack there. I want to take a step back into the first thing you said, which was, it is going to be ROI positive. So what does that mean internally? What does ROI success look like for you when you're running a b two b media operation? And how are you measuring the ROI of the investment? Because you're not necessarily taking sponsors or anything like that.
Yeah, a couple of things. One, content is really hard. Companies don't want to spend money on content because it's like a risk, right? If you start a TikTok account, it's really hard to generate a positive ROi. We spend way more money probably on our YouTube channel than we make. But it's like, really quick side story. We do weekly live classes. Doctors come in and give weekly live classes. So I went to a conference, and I was at the conference and some doctor comes up to me and they're like, I just wanted to say thank you because I love watching your weekly live classes.
And I was like, oh, do you know we also post them to YouTube every week? And she's like, oh, I'm going to go watch them on my tv. Then she's like, I love this doctor from call Colorado. So I go to one of the people on the team, and I was like, adrian, who was this person, like this doctor in Colorado that made the video? Because if this person's willing to come to me in a conference to say that they like this one person in Colorado, they have to be really good. So I reach out to the doctor in Colorado. I was like, hey, do you want to make more videos with us? We get on the call. It turns out she was the doctor. For a world famous athlete. She does, like, cutting edge research.
She sends it to 2000 doctors a month. And when we got on the call, she was in the middle of watching a video of a hormone expert, of a video I made with someone else. So it's like the doctor everyone likes is already watching our videos and sends all of her research out and wants to make videos for us. And it's like, okay, if this woman who's emailing her research to 2000 other doctors every month is watching our YouTube videos. I don't care if it gets 100 views. She's one of them. And that's worth so much more. Right.
So, Dr. Answer your question directly, like positive ROi on the podcast. Basically, the Podcast Ripa Health is a marketplace for lab test ordering. So we're basically tracking what percentage of our GMV in the marketplace. So what orders, amount of money in orders per month is directly attributed to the podcast. So doctors who place order in our marketplace, what percentage of that GMV came from, people who said they heard about it from the podcast. The profit on that GMV by the end of this year will definitely be higher than what we spend every month on the podcast produce, paying the podcast host, advertising it on Facebook, the editors who edit it, the agency. And that is only attributable GMV.
Right. And the only way we attribute it is when people sign up for Rubah Health. They mark, we heard about Ruba Health from the podcast. It is definitely higher than that, like 100%. But if you use this lowest metric, it took two years. But it's going to also, we're going to sell ad sponsorships on the podcast, and that is going to easily surpass our costs.
Yeah, I love that. I think thinking about it that way, and it's something Ramon and I talk about all the time in terms of attribution, right, where you're looking for, how do you quantify something? And right now, some of the best way is like a simple type form or something. How'd you hear about us? But podcasting, especially YouTube, there's so many other ways to drive traffic that becomes non attributable. So I think just as a content creator, if you're thinking about hitting a baseline, that's like, let me break even or just demonstrate a little bit of profit, clearly the ROI is going to be more than that if you think of it in the long term and all the compounding effects that your content will have. Philip, one thing that I wanted to go over with you was you mentioned YouTube, right? This was kind of, I know when we had talked and you were running the agency, you guys were really focused on TikTok, on shorter form, and now you stood up everything on YouTube. What's your do you like, what was it like launching the YouTube channel? And what did you need to do to get it right? Like you said, you took it from like 100 to 200 views to 1000 views. I know you mentioned you have a couple of different editors doing it. How much a lift is it to really grow YouTube.
And how did you guys pull it off?
Oh, it's so much harder. Doing YouTube is literally so much harder than short form because the benefit with short form. So I originally did like, TikTok, Instagram, and I think basically what channel you want to use depends on your right, like, so for us, LinkedIn is way better for us than Twitter. Twitter is basically all consumers, but all the people I engage with their LinkedIn posts are really practitioners, dietitians. All these people use Rupa health. So for YouTube, it was basically like, all right, we would rather do. YouTube has more longevity, right? So it's more valuable. Like, if you make a TikTok, it gets a million views after 30 days, no one's probably ever going to see it again.
Versus YouTube, it continuously racks up views. There was videos published before I started that took 300 days, and it went from like zero to 500 in 300 days, then 500 to 10,000 once we started posting more. YouTube is significantly harder because you just have longer lead times. So our videos that are an hour long basically have a six to eight week lead time. I come up with an idea, I ask a doctor to make it. They then basically make an outline lecture for the video, record it. That's two weeks. And then it takes the video editor two to four to edit that hour long video.
So it's like, we recently had one video do super well, and it's like we have to do more of those. It's basically eight weeks until we get to that point because I've already made five videos that haven't even been edited. So figuring it out, it's like just testing as much as humanly possible. It's like testing the intro, testing the middle. And YouTube is harder just because it doesn't make sense as much like short form, it's like if you get your retention past, like 60% based on x amount of time, it's really easy to go viral. If your video is longer than 30 seconds and you have more than 50% retention, you'll probably get 100,000 views. And it's like very clear. Just retention on watch time equals numbers of views.
Whereas, like, YouTube, I got really frustrated lately because our best performing video right now has a worse click through rate and a worse watch time versus other videos of ours. But it's doing really well, and it's because of the topic. It's more browsable, more trending, searchable, so it's a lot more frustrating. But yeah, it's just hyper testing everything. And then once you find something that works. We found a topic that worked, and we went to chat GBT, and we're like, okay, these topics worked really well for a YouTube video. Give us 20 other things that are all related to these three to go make videos on. And then I pinged my network of doctors, and I'm like, hey, can anybody make videos on these?
Wow, this is really cool. Just between the network of doctors, you're building the system from scratch, iterating as you go. This isn't a blueprint. This isn't like a plug and play with an existing agency. I have two questions. One is, do you ever pick the keywords, et cetera, the titles from the SEO and the search volume, and work backwards? And also, I think I'm just listening to the conversation on how you're talking on short form. And I think we kind of skipped saying that you've already generated over 100 million views on short form. Is that right?
Oh, yeah. So I do marketing for companies doing short form, but there's just, like, short form has a low ROI where it's, like, really expensive making videos. The time, the editing, the posting, you kind of got to do one a day, but the long term value isn't there as much. So that's why I think YouTube's better. To answer your first question, though, around search volume. Like, our top magazine article is, what is heart rate variability, which is basically how your heart beats. The problem is, there's a ton of content on YouTube about that, so it's way more competitive. A keyword.
So I don't think it actually works. One to one, what's worked for us? And this addresses Blaine's earlier question, which is, like, how do we kick start YouTube? Our magazine gets, like, 500,000 plus visits a month. What we do is whenever we make YouTube videos, we append the video to the bottom. Magazine article. So this is super cool. One article on gallstones that gets, like, 30,000 visits a month. That article takes about 1520 minutes to read. We then put the YouTube video that is on gallstones at the bottom of that article.
People read that entire article and then click the link and watch that entire video. And that is just like, dude, even if that's only ten people, that's so powerful, because that means that person is spending 30 minutes their time with you, and that means they like and trust you. Yeah. Short form just, I think, doesn't have as long a brand. I mean, it really just depends. Like, if you're a d to c company, you probably shouldn't be doing YouTube. You should go do short form. So I think it really just depends on your target audience.
My other question, Philip, was going to be, in terms of what you were talking about, the editor and the production time on that YouTube stuff, from getting the actual lecture to the production, what goes into your production to create the publishable asset that you're posting to YouTube? How much animation, how much editing, how much, like, what's going into the final product.
My whole philosophy on content is now and it's changed is like, don't do scripted. Let people just make what they really enjoy. So I basically tell the doctors, like, yo, go do whatever you want. There is too much opportunity on the nicheness of medicine of these people I work with that they all want to do different stuff, right? And I don't have a medical background. I can tell you what's trending. I'm just really good at pattern matching across LinkedIn, Twitter, YouTube, Google keywords. I'm like, all right, methylation is. I've seen methylation now on every single channel.
Let's go make three videos of methylation and see how it does. And it's like, just go do whatever makes you happy, right? One of our videos was on GLP one, which is doing really well. Which. GLP one is a peptide. It's basically like kind of the off brand. It's like the non name brand version of Ozempic. That's why it's doing really well, because Ozempics, but, oh, man. Anyway, got really excited, went down a rabbit hole.
I'm very much like, kind of let the doctors do basically whatever they want. Oh, production time on the YouTube videos. Sorry about that. I basically do nothing. So I got really lucky. And when I wasn't looking for a job and Rupa health asked me to work with them, so I got to bring my five. I had 16 full time animators at my marketing agency. The five best ones all came to work with me full time at Rupa Health.
So I've been working with all these editors. They're all based in the Philippines for over a year. One of the girls I worked with was president of the number one film school in the Philippines, and she basically does everything for. So the doctors create the video. I tell them, you can mess up as much as you want. I have them all filming in descript. I taught them all how to use descript. They just share their project folder with me, go into the project folder, create a new project so whenever they make it, I instantly have access to it.
So if there's any issues or they think they messed up. I'm able to actually view what's wrong instead of them having to download the video, upload to Google Drive, share it, so they upload it to descript. I download it from descript. I apply like studio sound, I put it in Dropbox. And then I basically have a notion that all my video editors self manage from that notion. So I put in video title, thumbnail, like what to put on the thumbnail. And then I put the doctor's name and then the headers, and then the video editors just go in and grab a video whenever it's free. Takes them about two weeks.
And then we just have a monthly creative review meeting. So basically I'll go in and I'll watch all the videos, and I create a loom, giving feedback on all the videos. What I like, what I don't like, what we have to be consistent. Where are the inconsistencies? And then I have two editors review every single video to make sure all of them are the same and all brand awesome.
And then my next question was going to be about how does YouTube and that content strategy? I know you've got the magazine, you've got the doctors doing the lecture, you've got your long form on YouTube. How does this fit within the broader ecosystem of your content strategy? I know you mentioned newsletter and some other channels. Where else are you distributing? And how are you managing content for those other channels?
So our slogan is we create content for practitioners that is consumed by consumers. We ultimately want to make really in depth medical content, like Peter Atiya, but that still layman terms explanation so consumers can find them. Because our whole goal is how do we monopolize all of the content in functional medicine? So essentially what we do is we have LinkedIn, Instagram, Facebook, which are like really good awareness channels to grow on. Then we have YouTube and the much. And then we have the podcast that we publish twice a week. So we publish one new episode a week and then one rerun every week for the podcast, the podcast we post about now we do an Instagram story, a Facebook story, a Facebook post, an Instagram post, and a LinkedIn post. The LinkedIn has its own ghostwriter. So the LinkedIn content is strictly for practitioners.
Facebook and Instagram is more for both consumers and practitioners, just because of the nature of the platform. But a lot of the Instagram and Facebook content, most of it is actually just repurposed podcast content. So we have someone go in the podcast and pull out quotes from the transcript and then post about it. Then we tag in all the posts, all the doctors who are guests. The YouTube videos get pushed to our Facebook audience, which is 400,000 people. And then they also get plugged in all the magazines. That is basically, I think, all of, like, flywheels. We have.
Oh, and then we have a newsletter. So then in the newsletter, we publish all of our magazine articles that get published that week, and then we publish our YouTube videos as well. And the way we do it, and this is freaking genius. I did not come up with this, but we gatekeep our magazine content. So after you read three magazine articles, a pop up comes up. So you have to input your email to sign up for a newsletter to keep reading magazine articles.
Is that working? Is it getting leads?
Yeah. So that alone, man, you're a 30,000 plus email, and then we segment those if they're a practitioner or a consumer.
That's huge. I'm taking notes as I'm listening to you, and I don't often do that. I'm, like, taking notes on my computer and in my notebook. But you're preaching to the choir in terms of the long form. And I have conversations with creators and they'll tell me, well, I don't want to start a podcast. I don't want to start a YouTube. It's a ton of work. I'm like, no, you have it backwards.
Like, the long form can feed all of your other content and you can get it all done at once. So what is your view on that? On repurposing specifically, what is the best way to repurpose?
Yeah, so I've been definitely 50 50 on this because, for example, I'm not a huge fan of posting podcast clips to TikTok, Instagram, Facebook, because I just don't think it works super well versus scripting something designed to get a ton of. Right. Like, for sure, I think there's just two strategies. Right. Which, know, one is what we do is a lot of repurposing. We grow extremely linearly and very slow. We don't really have a lot of viral like. Cause I'm also spreading.
Like, our content team is basically, like, me and a handful of other people and then a bunch of people in the Philippines. And basically, if we wanted to go viral on one channel, I have to dedicate my entire time to that. I can't do anything else because you have to spend a ton of time. So I think repurposing is really good for going linearly, but you have to ultimately put a lot of effort into at least one channel. We're lucky that we have a lot of people working on it. So I give feedback on our podcast. So we slowly are improving our podcast. So it's just like really good.
And then we have someone just managing our LinkedIn. So in a sense, we do a lot of really focus and then also repurpose. But I think the key to repurposing is just like, finding people who are really good at. Yeah, I'm a really big fan of having people in the Philippines help me with that because you basically can build systems to do. I mean, I think you just slowly.
If someone is listening and they're thinking, look, I've been trying to implement content as a media into my business. I'm going to go ahead and try it with a VA. What should that first VA that you hire? What is the first thing you should delegate if you only have budget to hire one VA?
Yeah, I think people are terrible at hiring overseas contractors, and I think the VA companies are a complete rip off because they're marking everyone up 100% to 200% on VA salaries. And then I think it's so easy. Basically, I think you add one task at a time and you do whatever you focus on. So let's say you have a podcast, right? You have that person go through and find clips, right? Or you have that person go through and find quotes for Twitter and LinkedIn. But you start with one task at a time. I think what people mess up is like, you're not going to be able to hire someone like a VA overseas who's amazing at doing it right off the bat. You have to be able to work with them. So I'll give you an example.
One of the people I have is a video editor who watches our podcast, cuts our clip. He picked out clips that made sense and were good. I was like, all right, we can work with this. And then I told him, I was like, I need you to pick out a clip before every new episode airs so we can post that clip to drive traffic to the new episode. And, like, this week, one of our episodes is on breast cancer. But the clip he found was on how old people need community. Terrible mismatch, right? If that's you, you're like, okay, why did you pick a clip that has nothing to do with the title of the episode? Okay, so you tell him, hey, next week, find a clip that we air the day of the episode that aligns with the bot, because no one told them that and they're not going to know. So my advice is like, lots of looms, lots of statement of processes, lots of examples, and just very clear, articulate.
But always look at the platforms where you have the highest density of people and the lowest competition. Like, the amount of people that are putting out high quality YouTube videos, that are hour long lectures, that are professionally edited, that are like cutting edge topics on peptides on YouTube is just like no one, right? So it's like. And even on nobody, there's no doctors who are going ham on writing these long posts that are basically like blogs every time. So I would say repurpose content where you have the highest density of consumers but the lowest amount of competition.
Philip, the other thing I want to talk to you about, and I love your perspective on this, is because I know you were literally in the short form clipping game, and one thing that you just said was, you're know, I'm not a big fan of just taking random podcast clips and just posting them because I don't think it really works.
Right.
It's something that Ramon and I had done before, and I saw you when you were working on your agency, you guys literally had the most produced short form clips I'd ever seen. It was like, wild, the amount of production that went into them, and obviously a bunch of them did blow up. But I'd love to get your perspective on clipping as we move into 2024. It seems like there's a bunch of services that pop up that clip. I think there's a little bit of saturation in the clipping space, but how do you envision short form as a strategy? Do you see it working? Do you see it being a little oversaturated? What are your thoughts there on just short form clipping? Clipping a podcast and posting it to Instagram or TikTok?
Yeah, I think if you have a professional podcast, it's easy. If you have money to spend, you might as well do it. Kind of is my opinion. Like, for us, it basically cost us less than $3,000 a month to do one reel on Instagram, YouTube, Facebook, and TikTok cutting from our podcast. And we're in a position where it's like, we might as well do it just to kind of diversify content and impact it. Right now, we're testing, like, we might not do it one or two months from now because I'm not sure if it's worth it. I think, again, it really depends on the brand. One of the companies that I've worked with, they do pretty well, and they're pretty happy with the results, I think.
Yeah, it mostly depends on your budget and bandwidth. I mean, AI tools are getting better at doing it. But again, content is a very big power logging. So it's like if everyone is doing the bare minimum, you're probably going to get average or the bare minimum results versus if you script things out and go really hard. I also want to mention, I don't think production quality actually matters that much at all. I think the number one most important thing is audio quality. Like, if you have shitty audio, you need really good content. I actually think visual content does not matter that much based on things I have personally seen.
Yeah.
That is so encouraging and valuable for anyone looking to make the leap even into making content. Because if you look at some of these YouTube courses, et cetera, just a camera to start is like, what, a grand, $1,500, the lighting set up, you think you need to set up the whole studio and have a show and before you know it, shoot. I might just want to keep writing blogs or making short form, but I agree with you. I think that the context of the content is what's most important and comes first before even the video quality, production, et cetera, is in the mix. Some creators are spending six figures a month. Are you guys spending media like, what's it called, paid media behind the content you're making, or are you just driving the organic wave 100%?
So we do paid media on Facebook and Instagram. That was decided and run by someone else before I started. I am torn on paid media because I am very tinfoil hatty. I am the person who's like, no, we don't schedule TikToks because they're going to perform worse. And there's no real data to basically prove those things except anecdotally. But if you go through the logic, it's like, okay, if you're a brand and you start spending money to advertise your YouTube videos or Instagram posts or Facebook posts, do you really think these platforms are going to want to promote you much as organic? Right? They want to make money off you. Don't quote me on this might be wrong. I'm almost positive I've heard that TikTok will suppress your organic post if you run ad, spend, or are a brand account, because they want you to have, like, you have the money to run the like.
Really? I don't have a clear cut decision on this. I will tell you. We don't run ads on our YouTube account. And I'm like, and we don't run ads on our YouTube account because I think it hurts organic we stopped running ads on Facebook and our organic fell. Well, no, our organic grew when we stopped running ads on Facebook. But overall, posts obviously go down. Yeah. So we don't necessarily do it to grow our like we did in the past.
But I'm not as big a fan on that because it's just you want to make sure your content's good. It's not just because you're spending money, because obviously Facebook and Instagram is going to make it work if you are spending money. But I don't think that's how you build a cult of people. And you want a cult. You don't want followers. Followers are worthless. You want a cult.
Philip, as we wrap up here, my last question is just going to be a pretty easy one, but if you're a creator and you have one platform or not platform, what is the biggest trend? I guess, in 2024, that if you're a creator, you should be leaning into to grow.
Okay. This is irrespective of Root of health, my personal opinion is Twitter. I'm super biased. I think Twitter is the best position because if you look at all the platforms, basically the only thing that you have to look at all the platforms and what they have that no one else does, right? And the only three things that I can think of is, like, one, LinkedIn. Nobody has resume. Like, no one's going to ever compete with LinkedIn because no one's going to really ever be able to duplicate professional network that LinkedIn has. The other one is like, kind of YouTube's ad revenue, right? Like, is anyone going to be able to copy how YouTube pays, create? Twitter is literally doing that. I got paid $150 for my tweets.
You'll get paid as much, but hopefully you'll get there. But what Twitter has that no one else has is real time news. And people make content on Instagram, Facebook, YouTube, and everywhere else based on what happens on Twitter. So my whole thing about what platforms get disrupted, what has the same power is nobody has real time news like Twitter. And I think Elon is just, like, super dedicated to making Twitter work. Long form videos get pushed. They're obviously going to have short form videos on Twitter soon. So I personally am bullish on Twitter.
And the one thing I really want to plug this, because this is my new learning past three months, which is like, when creating content, my biggest suggestion is just doing what is authentic. And the best example I can think of is, like, I've tried to grow my Twitter for two years, and there was three times in my life where I sat down and I wrote, like, a Twitter thread every day, and I tried to grow it, and I did all the right things, and I did all the hacks. I did in short form and nothing worked. And then Tara, the CEO of Twitter, goes viral all the time. And she is one of my close friends. I was like, all right, why do you go viral all the time? And I don't, what are you doing? And she's like, oh. Whenever I thought, I just sit down, I write it, and I tweet. I was like, all right, I'm going to try that.
I'm not going to schedule anything. I'm not going to try. I'm just going to use this as a public journal. I'm going to do whatever I want. I'm just going to write what I like. I did 10 million views in one week. And of course, it's. I was like, all right, this is it.
So when it comes to creating content, I'm very big on just, like, being super authentic, doing what you really enjoy. And I now very much less come up with, don't try and just figure out what works, because, Blaine, to answer your question, what is the trends? The thinkboy Twitter threads don't really work anymore because everybody uses it. And that's the problem with copying whatever works. And what everyone's using is like, no one's going to ever be able to copy my original thoughts and content that works on Twitter because it's just me being me, right? If you use these formulas to consistently go viral or whatever, it'll work for a short time period, but it will not work forever.
I was just going to say, really funny, Ramon. I was just going to say, I think Phillips, what he said about the power law in content and something we talk about is so, so important because content's a copycat world, and if something's working, people are going to see it working, and then they're going to just do whatever else is working. So the name of the game in content is how do you stay ahead of the curve and how do you skate to where the puck's going instead of just copying what's already been done? Ramon, I'll let you chime in for the last word.
Yeah, no, Philip. I also was writing a bunch of threads and stuff on X, and they weren't performing. And I just made my dream work from home setup on mid journey, and I tweeted it and it just, like, I've been back to back viral on these work from home setups, and people are asking, like, is it real? Is it not? And so I'm like, man, I was spending all this time trying to write X, and X Entrepreneur story wasn't working. I just share my work from home setup, and so it opened up my worldview of Twitter. And Blaine and I were playing golf.
The other day, and I just look.
To my side and I say, blaine, I think X is, like, the most underrated, and it's going to be the go to media, because Elon boycotting the advertisers for the greater good. I'm like, I'm kind of developing this thesis that maybe social media platforms shouldn't be public companies because they're in the interest of the shareholders and too many politics involved, and X is the complete opposite of that. So I totally agree with you. I am all in on X as well.
Sweet.
Well, Philip, for anyone who's tuning in wants to learn more about you and follow along with you on Twitter or any of the other stuff that you're doing, why don't you shout out your socials and where we can connect with you?
Oh, yeah. Twitter is the only thing I use now because I personally don't like making content because once you get on the hands, really, you can never get off. So it's just Philip with one l underscore rafini ruffini on axe Twitter. Sweet.
Well, thanks so much for coming on the show. We had a great time.
Oh, thanks for having me, Blaine.
Thank you, Philanth.
Also generated
More from this recording
💬 Keywords
Philip Ruffini, e-commerce business, Microsoft, growth consulting, short-form media agency, Rupa Health, content strategy, B2B content landscape, YouTube strategy, content team management, standard operating procedures (SOPs), ROI of B2B media, social media strategy, Twitter for business, authentic content creation, YouTube integration, long-form content, brand trust, video production delegation, LinkedIn strategy, Instagram strategy, Facebook strategy, podcasting, newsletter sign-ups, email segmentation, content repurposing, overseas contractors, video production quality, paid media advertising, organic reach, TikTok content challenges, podcast ROI, content attribution, YouTube longevity, SEO for YouTube, medical professional content, educational videos, medical industry marketing, social media platforms, content distribution.
💡 Speaker bios
Philip Ruffini is a dynamic entrepreneur with a knack for identifying weaknesses in the digital marketplace and leveraging them into opportunities. His business acumen first came to light during his college years when he successfully ran an e-commerce business. Recognizing the potential for growth and profit, he strategically sold his venture to embark on a new challenge.
Philip soon found himself at Microsoft as a product manager, where he was tasked with contributing to the development of an operating system and an App Store. Despite the prestige of working for a tech giant, Philip found the experience grueling and not in line with his passion. Nevertheless, his time at Microsoft was not in vain, as it significantly deepened his understanding of product management.
Yearning to venture back into the realms of entrepreneurship, Philip left Microsoft to co-found a startup. The startup journey, known for its high risks and potential for failure, taught Philip indispensable lessons as his venture did not take off as hoped.
However, undeterred by setbacks and armed with a wealth of knowledge, Philip pivoted into growth consulting. Spending a year and a half in the field, he honed his skills and gained a vital insight: many companies were faltering at creating impactful organic content. This revelation put Philip on a path of leveraging his learnings to help businesses thrive in the digital ecosystem.
ℹ️ Introduction
Welcome back to "Uploading...," the podcast where we delve into the worlds of content creation and digital strategy. I'm your host, Ramon Berrios, joined by my co-host, Blaine, and today we're excited to have a very special guest, Philip Ruffini.
Philip's extensive background spans from running an e-commerce business to working with powerhouses like Microsoft. These days, he's making waves as the head of media at Rupa Health, where he's pioneering innovative strategies to build an audience of a million doctors through a rich blend of engaging content, from a captivating magazine and newsletter to a dynamic podcast and social media presence.
Is Twitter the platform to beat in 2024? Philip thinks so, and he's here to share why authenticity on this real-time news giant can propel your content to the forefront. We'll also dive into the intricate art of B2B content strategy, the ins and outs of YouTube growth, and how Philip's detailed SOPs drive his team's success from Manila to San Francisco.
Ruffini's hands-on experience with both short and long-form content, coupled with his insights into measuring ROI without the traditional sponsorship model, make this an episode you don't want to miss. So tune in, as we explore the evolving landscape of content creation and distribution with a maestro of media, Philip Ruffini.
📚 Timestamped overview
00:00 Ran agency, lacked fulfillment, switched to media business at Rupa Health.
04:38 Content strategy: transformed lectures from renowned doctors into YouTube videos with animators and video editors, increasing views from <100 to thousands.
06:15 Outsourced team manages podcast posting and editing with detailed instructions.
10:16 Discussion on attribution, ROI, and growing YouTube channel.
13:19 Frustration with YouTube video performance, testing topics, seeking more content ideas.
19:27 Create medical content for practitioners and consumers, use various social media channels and podcast.
22:34 Limited team; need focus for viral content. Repurpose but prioritize effort on one channel. Positive feedback for podcast.
24:34 Video editor selects clips for podcast episodes. Selected clip misaligned with episode content. Requested to align clips with episode topics.
29:11 Torn on paid media, skeptical of platforms' organic reach.
32:10 Authenticity is key for content creation. CEO's viral tweets prompted a change in approach.
34:00 The speaker made a successful work from home setup and gained attention on Twitter.
📚 Timestamped overview
00:00 Left agency, joined Rupa Health media team.
04:38 Tested content strategy increased average YouTube views.
06:15 Outsourcing podcast editing and social media management.
10:16 Discussing challenges and outcomes of content creation.
13:19 Frustrated by video performance, testing new topics.
19:27 Create medical content for practitioners and consumers.
22:34 Content team small, works on repurposing efforts.
24:34 Video editor selects mismatched clips, needs guidance.
29:11 Uncertainty about paid media on social platforms.
32:10 Authenticity trumps all in content creation.
34:00 Creating viral work from home setup, Twitter.
❓ Questions
How did Philip Ruffini transition his expertise from e-commerce to leading the media efforts at Rupa Health, and what were the biggest challenges he faced in this shift?
Can you explain how your content strategy developed to target a B2B audience, particularly aiming to build an audience of a million doctors?
How did Philip Ruffini and his team manage to overcome the initial hurdles of achieving growth on YouTube, especially in the early stages with low view counts?
Can you detail the processes and advantages of using a team based in the Philippines for content management and distribution?
How are the standard operating procedures (SOPs) tailored to ensure successful content management and distribution by your team?
Philip mentioned focusing on Twitter in 2024. What strategies do you believe companies should adopt to maximize their potential on this platform?
What metrics or indicators does Rupa Health use to measure the ROI of their media efforts, particularly with long-form content and the podcast, when direct monetization through sponsors isn't the primary goal?
Could you delve into how the integration of YouTube with the magazine website enhances reader engagement, and how you've been able to leverage this to grow your subscriber base?
How do you balance the creation of high-quality content with budget constraints, and what advice would you give to smaller operations trying to compete with larger companies?
What trends are you observing in the content marketing landscape, and how do you suggest content creators pivot their strategies to stay relevant and engage with their target audiences effectively?
❇️ Key topics and bullets
Introduction to the Podcast and Guest
Host introduces "Uploading..." podcast, spotlighting content workspace and creator community.
Introduction of guest Philip Ruffini and his diverse background.
Philip Ruffini's Role at Rupa Health
His current position as head of media at Rupa Health.
Overview of responsibilities managing the magazine, newsletter, podcast, and social media.
Goal to reach an audience of a million doctors.
Building a Content Strategy
Philip's experience with YouTube strategy development at Rupa Health.
The process of team building with doctors for content creation.
Growth achievements in viewership on YouTube.
Integrating different content channels for efficiency.
The critical role of SOPs in content distribution.
Measuring ROI in B2B Media Operations
Discussion on the complexities of ROI without sponsors.
Philip's view on the inefficiency of paid social media to build a following.
Focus on Twitter for its real-time news and authenticity.
Content Creation and Platform Engagement
Authentic content creation and the value of original posts, especially on Twitter.
Hosts agree on the importance of innovative content creation.
The use of YouTube videos to complement magazine articles for improved engagement.
Long-form content's role in establishing trust and promoting enjoyment in creation.
Content Team Management and Strategy
Delegating YouTube video production tasks.
Broader strategy including LinkedIn, Instagram, Facebook, and podcast.
Purposeful content gating to grow newsletter subscriptions.
Content Repurposing Across Platforms
Discussing the steady growth mantra and repurposing strategy.
Utilizing a team in the Philippines for content management.
The step-by-step training approach for hiring overseas contractors.
Content Production Quality and Costs
The prioritization of audio quality over visuals when creating social media content.
Use of paid media and its questionable impact on organic reach.
Challenges and rewards of content creation, with success stories as proof.
Podcast and Content ROI Attribution
"Rupa Health" podcast's direct marketplace orders serving as ROI evidence.
Long-term consideration and content attribution in ROI analysis.
Content Focus and Value Evaluation
Strategic transition from short-form to long-form content on platforms like YouTube.
Guest evaluates YouTube's value over short-form platforms in terms of longevity and reach.
YouTube Content Creation and SEO
Approaches to content topic selection for YouTube, including testing and professional connections.
The interplay between SEO, search volume, and keyword competition.
🎬 Reel script
Hey there, fellow entrepreneurs and content creators! I just wrapped up an insightful podcast episode with Philip Ruffini, head of media at Rupa Health. Philip shared his journey from running an e-commerce startup to spearheading a massive content strategy aimed at connecting with a million doctors. We dove deep into the art of content creation for the B2B space, the power of authenticity, and the pivotal role of Twitter in 2024's media landscape. With a robust strategy of repurposing content across multiple platforms and prioritizing long-form content to build trust, Philip's insights are a goldmine for anyone looking to create impactful, enduring content. If you want to build genuine engagement without blowing your budget, this episode is a must-listen. Tune in to catch all the gems from this content strategy masterclass! And remember, keep uploading, keep innovating.
🔑 7 Key Themes
Content strategy in B2B spaces
Growth through multi-platform content distribution
Importance of detailed SOPs in teams
Measuring ROI in B2B media operations
Twitter's potential for real-time engagement
Long-form content for brand trust
Repurposing content across diverse channels
Short Blurb
E: Uploading... philip Podcast - Uploading
In today's show, we're uploading a special treat for our creator audience. With the wisdom of Philip Ruffini, head of media at Rupa Health, we dive deep into the vast expanse of B2B content strategy and audience building. Philip brings to the mic his exceptional journey from e-commerce to the front lines of media management, revealing what it truly takes to capture the attention of a million doctors.
Get ready to elevate your content game as you learn:
The pivotal role of standard operating procedures in managing cross-channel content distribution.
Why ‘buying’ followers with ad spend isn't the same as building a devoted audience.
The strategic insights behind focusing on Twitter for real-time engagement in 2024.
Harnessing long-form content to breed trust and maintain engagement in a digital world.
Repurposing content across platforms for efficient growth without sacrificing quality.
Here's a fun fact to tease your curiosity: Philip's short-form content has racked up over 100 million views, yet he divulges why long-form platforms like YouTube might be the real game-changers for lasting impact.
As our conversation uploads into your headphones, we're signing off with a big thank you to Philip for syncing his insights with our wavelengths.
Don't let your playlist hit pause—head over now and hit play on this invaluable episode. Fuel your content creation engine with strategies that are time-tested and Philip-approved!
Interview Breakdown
In this eye-opening episode, our guest, Philip Ruffini, pulls back the curtain on building an influential B2B media presence in the health industry, touching on strategy, team building, and the raw power of authenticity. Learn how Philip successfully harnessed the potential of long-form content and a multi-platform approach to target an audience of a million doctors with Rupa Health.
Today, we'll cover
Philip Ruffini's journey from e-commerce to heading up media for Rupa Health
Crafting a sophisticated content strategy that speaks directly to B2B audiences
The pivotal role of YouTube in Philip's growth strategy and the value of authentic engagement
The significance of detailed SOPs in managing a global content team effectively
The long-term vision for content ROI, harnessing everything from podcasts to magazine articles for lasting impact
Short Recap
In today's conversation, we unpack Philip Ruffini's journey of scaling Rupa Health's content ecosystem, achieving impactful growth by implementing a robust content strategy and standard operating procedures. Dive into the intricacies of B2B media, the potency of repurposed content, and the foresight to leverage Twitter in 2024, all distilled into actionable insights for building an audience and measuring ROI without relying on sponsors.
🎠 Social Carousel
Cover Slide: "10 Content Strategy Insights Every Creator Needs to Know"
Slide 1: "Diverse Platforms"
Maximize reach by distributing content across YouTube, LinkedIn, Instagram, and Facebook.
Slide 2: "Content Authenticity"
Stay true to your brand voice. Authentic content holds more value and engagement.
Slide 3: "Standardize Processes"
Implement detailed SOPs for consistency and efficiency in content management.
Slide 4: "ROI Measurement"
Track marketplace orders and plan for ad sponsorships to assess the podcast's ROI.
Slide 5: "Twitter Focus"
Utilize Twitter's real-time advantage for news and build an authentic following in 2024.
Slide 6: "Repurpose Content"
Leverage long-form content to engage audiences and repurpose across different channels.
Slide 7: "Quality Over Quantity"
High production value matters in audio; visuals need to be clear but not at the expense of content.
Slide 8: "Overseas Delegation"
Hire talent piece by piece and collaborate closely to evolve processes and content quality.
Slide 9: "Judicious Advertising"
Evaluate the impact of paid media on platforms like Facebook and Instagram carefully.
Slide 10: "Long-Term Value"
Invest in YouTube for durable content rather than ephemeral short-form platforms.
CTA Slide: "Stay Ahead in Content"
Follow "Philip_ruffini" on Twitter for real-time insights and authentic conversation.
Join our community for more tips and strategies on Uploading... Podcast.
New Idea
Idea #2: The Power of Detailed SOPs in Content Distribution
Establish a consistent and efficient content distribution process by developing meticulous Standard Operating Procedures (SOPs) with actions like:
Enforcing Process Adherence: Philip Ruffini emphasizes the importance of SOPs within his team for managing the complex task of content distribution across various platforms, highlighting their role in ensuring consistent quality and brand messaging.
Facilitating Team Coordination: By having SOPs in place, Philip Ruffini's team, including the overseas group in the Philippines, can collaborate effectively without constant direct oversight, enabling a seamless workflow and uniform execution of tasks.
Scaling Operations: Detailed SOPs have allowed Ruffini to manage a content team efficiently and expand their content repurposing efforts. The success in achieving growth from low initial YouTube views to thousands underscores how well-implemented procedures can underpin scaling strategies in content distribution.
1 Key Learning
Cultivate Authentic Engagement Through Varied Content Platforms
B2B content strategies should prioritize building genuine connections with target audiences across multiple platforms, focusing on authenticity and consistent human touchpoints rather than aggressive spending on advertisements.
By addressing the unique preferences and expectations of an audience, content creators, like Philip Ruffini, emphasize the significance of engaging users through an array of platforms with finely tuned, relatable content. This strategy not only fosters trust but also enables a diverse approach to audience building.
The episode with Philip Ruffini underlines the necessity for content creators to curate experiences through detailed SOPs and cross-channel content repurposing. A focus on quality and authenticity, particularly in platforms like Twitter for its immediacy and YouTube for its long-form potential, helps in establishing a lasting brand presence without the immediate pressure of direct monetization.
💎 Maxims
Maxims for Content Creators in the Evolving Digital Landscape:
Prioritize authenticity over promotion; build genuine connections rather than merely pushing content.
Value the importance of Standard Operating Procedures (SOPs) to maintain consistency and quality in content management and distribution.
Opt for platforms like Twitter in 2024, where real-time news and engagement can boost your content's visibility and impact.
Invest in creating long-form content to foster trust and deepen engagement with your audience.
Foster a collaborative working environment by delegating tasks and leveraging the strengths of your team.
Be strategic in your content repurposing; adapt and distribute content to different platforms while considering audience segmentation.
Approach overseas contracting incrementally, and focus on improving through clear communication and articulated processes.
Recognize the benefits of high production quality in audio content for social media videos over visual quality when necessary.
Maintain a healthy skepticism about paid media's impact on organic reach and resist relying solely on advertising for growth.
Commit to meticulous content strategy and patience, as content creation is hard and often has an uncertain ROI.
Implement purposeful tracking to attribute marketplace success to specific content efforts and justify continued investment.
Embrace the challenges of transferring to long-form platforms like YouTube for their enduring value, despite the initial increase in effort.
Balance SEO considerations with innovative topic selection to navigate competition and maintain discoverability in content.
Make what you enjoy and believe in the content you produce, as passion breeds the best work and resonates more deeply with your audience.
Remember, success in the content creation space is often a result of thoughtful strategy, genuine engagement, and a relentless drive to innovate and improve.
Hustle Thread
Tweet 1:
Philip Ruffini was at a crossroads.
Left Microsoft, entered e-commerce,
Poured wisdom into content strategy.
Now he's a B2B media maestro. 🚀
Tweet 2:
Meet Philip Ruffini (@Philip_ruffini), head of media at Rupa Health.
Navigating YouTube labyrinth, mastering B2B landscapes.
Transformed docu-dabbles into viral videos.
Tweet 3:
Philip's journey? A tapestry of trials.
Low views, high hurdles,
Yet, his strategy? Stellar.
He built a digital empire with just a vision.
Tweet 4:
Start small, think big.
He rallied doctors, crafted SOPs,
Scaled thousands of views from scratch.
Here's the clincher:
Assembling an army in the Philippines. 💥
Tweet 5:
His genius play? Authenticity on Twitter.
No dollar-driven followers,
Just raw, real engagement.
Philip's mantra? Content with a heartbeat.
Tweet 6:
Capture, repurpose, distribute.
Philip's content carousel spins wide.
LinkedIn, Instagram, Facebook, scribed notes.
All while podcasting the medical tide.
Tweet 7:
Gatekeeping content for gold—30,000 emails.
Curating carefully, nurturing nooks of knowledge.
Long-form love affair leads the charge:
Depth over drama, meaning over metrics.
Tweet 8:
He faced the ad abyss on Facebook.
Organic reach waned, yet Philip persisted.
His focus? Quality, community, real connections.
ROI revelations through marketplace reflections.
Tweet 9:
Forget fleeting TikToks, think timeless YouTube.
A hundred million views says short-term fame.
But lasting legacy lives in the long-form game.
Philip's playbook? Create, captivate, celebrate.
Tweet 10:
SEO savvy meets medical mastery.
Challenges, check. Content, king.
Philip's path — from ideation to inspiration. 🌟
First tweets to a million doc dreams.
🧿 Viral Breakdown & CTA
Struggling to measure your content's ROI?
IMPACT 🔍
Learn to quantify your content efforts in just one read.
Assured profitability insights ahead.
Philip Ruffini turns content into measurable success, influencing over a million doctors.
So, how do you track your content's true value?
PRECISION: The 3-point tracking system.
Let's dive into the blueprint...
~~
MARKETPLACE METRICS
Wondering if your content affects the bottom line? Look no further than marketplace orders. Track them back to the content's influence for clear ROI insights. Rupa Health's podcast became proof positive, where the content-led marketplace sales have begun to outpace production costs. By tying specific content to actual sales figures, you gauge the direct impact of your content strategy.
LONG-HAUL EFFECTIVENESS
Short-term metrics can be misleading. Shift focus towards the long-term: How does your content contribute over time? Consider podcasting and YouTube's influence, which continue to reap benefits long after initial consumption. While platforms like TikTok offer instant gratification in views, YouTube's enduring nature provides ongoing visibility, helping to build a lasting relationship with your audience.
QUALITY OVER QUANTITY
High production values and solid audio surpass the need for pristine visuals on social media. Ruffini emphasizes the significance of content quality, even over quantity, for maintaining organic reach. Despite the allure of high view counts on platforms like TikTok, investing in quality content on YouTube or a podcast can lead to enduring engagement and stronger connections with your audience.
Ready to start quantifying your content's impact and optimizing its ROI? Tune into the latest episode of DTC Pod to gather more exclusive insights from industry leaders like Philip Ruffini on how to hone your content strategy for maximum profitability.
Uploading... Titles
Philip Ruffini, Head of Media at Rupa Health - Mastering the Art of B2B Content: A Million-Dollar Doctor Audience Unlocked
Twitter Post 1
Did you know repurposing content can boost your reach without extra filming? Philip Ruffini's team at Rupa Health mastered this by sharing one video across YouTube, Instagram, and their podcast, multiplying their audience with a single click.
#ContentHacks #MaximizeReach #PhilipRuffiniTips
Mindsets
If you're looking to revolutionize your content strategy and build a meaningful online presence, consider these transformative mindset shifts highlighted in our latest episode with Philip Ruffini:
💭 Transition from quantity to quality in content production. It's tempting to chase viral trends, but Philip reminds us that long-term value is born from content that resonates deeply with your audience. Creating fewer, high-quality pieces can help cement your brand's authority and trustworthiness.
💭 Embrace a platform-specific approach for growth. As Philip pointed out, not all social media platforms are created equal. This year, consider shifting your focus to where your content can cut through the noise, like the real-time engagement on Twitter he advocates for. Understand the unique advantages of each platform and tailor your strategy accordingly.
💭 Reevaluate the ROI of paid media with skepticism. While paid social campaigns can inflate reach, Philip's experience suggests they might dilute organic engagement. Shift your evaluation metrics to consider long-term relationship building over immediate but shallow metrics like impressions or likes.
For a deeper dive into these insights and more, tune in to the latest episode of 'Uploading...' where we unpack the intricacies of content strategy for the digital age with our guest, Philip Ruffini. Your next step in mastering innovative content strategies is just one listen away!
Future State, 6 reasons post
In just six months, Rupa Health’s content strategy reshaped their digital landscape, leveraging YouTube to build trust and engagement, and growing their newsletter from zero to over 30,000 doctors. From a standing start, we’ve initiated a genuine connection with our audience. But there’s a bigger ambition in sight. Here’s how we can enhance our solid foundation to an even stronger edifice, deeply rooting ourselves in the digital content space for healthcare professionals:
BACKGROUND:
Navigating the digital realm requires dexterity - the content we produce and disseminate isn’t merely about hits or clicks. It’s about building a community, a trusted destination for healthcare professionals seeking knowledge and connections.
Old Content Strategy:
Limited to one platform
Low audience engagement
Generic content production
Slow audience growth
New Content Strategy:
Cross-platform presence with tailored content
High engagement with quality, authentic storytelling
Content that resonates with the professional roles of the audience
Rapid growth through strategic, segmented communication
At Rupa Health, we’ve witnessed firsthand the growing power of long-form content for engagement and brand trust. However, we want to streamline our approach, ensuring every effort contributes to this upward trajectory.
HERE'S HOW WE MIGHT GET THERE:
I propose these 6 strategies for Rupa Health to consider for exponential growth and impact:
Develop a podcast-to-social media framework that allows easy snippeting of our show's richest moments for shareable content, enhancing reach and listener engagement.
Invest in advanced analytics to closely track our content's performance across platforms, enabling data-driven decisions for future content strategy updates.
Create a dedicated community platform where health professionals can interact, discuss, and contribute, turning passive listeners into active participants.
Initiate a Rupa Health Ambassador program, leveraging influential medical professionals within our network to foster organic growth.
Augment our SEO efforts by focusing on less competitive yet highly relevant keywords for healthcare professionals, ensuring our content remains discoverable and authoritative.
Launch a feedback loop for each content piece that involves our audience’s insights, sharpening the relevance and value of our outputs based on user-driven data.
At the heart of every adjustment is the upgrading of our onboarding process for offshore teams, lining clear, efficient SOPs which are the linchpin of our operation's smoothness.
By expanding and refining our content strategy, we aim not just to inform but to forge a legion of informed, engaged and empowered healthcare professionals.
P.S.
What strategies do you believe could further catapult Rupa Health’s content creation process?
Do you see value in these recommended shifts, or is there another avenue in the content realm we should explore for our next phase of growth?
Workbook
Workbook Title: Uploading... Actionable Insights and Strategies from Philip Ruffini
Introduction:
This workbook accompanies the "Uploading..." podcast episode featuring Philip Ruffini. It is structured to help listeners internalize Philip's strategies and insights, apply his content creation and distribution principles to their own projects, and enhance their understanding of B2B content marketing.
I. Meet Philip Ruffini
Write down your thoughts on Philip Ruffini’s multifaceted background. How might his diverse experiences contribute to his success in content creation and strategy?
Reflect on how your own experiences shape your approach to content creation.
II. Building an Audience
In your own words, summarize Philip's goals for Rupa Health's content initiatives.
Identify your audience-building goals. What steps will you take to grow your audience?
III. Content Strategy in B2B
Note key points from the discussion on B2B content strategy complexities.
Outline challenges you face in your content strategy and potential solutions.
IV. YouTube Strategy and Growth
Describe the YouTube strategy Philip implemented at Rupa Health.
Reflect on your current video content strategy—what can you adopt or modify from Philip's approach?
V. Standard Operating Procedures (SOPs)
List the benefits of SOPs for content management and distribution mentioned by Philip.
Draft an SOP template for one aspect of your content production workflow.
VI. Measuring ROI without Sponsors
Write down Philip's view on social media spending and building a devoted following.
How do you currently measure ROI on your content efforts? Are there improvements to be made based on this discussion?
VII. Platform Prioritization for 2024
Discuss why Philip believes Twitter will be essential in 2024.
Analyze different social platforms with your own goals in mind. Which might be most advantageous for you in the coming year?
VIII. Authenticity in Content
Reflect on the role authenticity plays in your content creation.
Create an action plan to increase authenticity and engagement on your preferable social media platform.
IX. Multi-platform Repurposing Strategies
How does Rupa Health integrate YouTube content with their magazine?
List ways you can repurpose your existing content across different platforms while maintaining quality and relevance.
X. Email Marketing and Segmentation
Summarize Rupa Health's approach to accumulating newsletter subscribers and segmenting them.
Create an email marketing plan aligned with your content strategy and audience segmentation.
XI. Hiring Contractors and Teams Overseas
Outline Philip's recommendations for successfully hiring and working with overseas teams.
Develop a checklist for hiring and managing remote content teams.
XII. Production Quality and Paid Media
Debate the pros and cons of focusing on audio versus visual quality in social media videos based on Philip's insights.
Evaluate if and how you should incorporate paid media into your content dissemination strategy.
XIII. Tracking ROI and Long-term Content Effects
Document the ways "Rupa Health" podcast tracks positive ROI.
How will you assess the long-term ROI of your content efforts?
XIV. Strategic Content Transitions
Review Philip's advice on transitioning focus from short-form to long-form content.
Brainstorm a transition plan for your content formats focusing on long-term value.
XV. YouTube Content Creation & SEO
Examine Philip's approach to selecting topics for YouTube content.
Conduct keyword research for your next video project and determine potential SEO strategies.
Conclusion:
Summarize key takeaways from Philip Ruffini's insights and identify at least three action items you will implement in your content strategy as a result of listening to this episode.
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