DTC POD #237 - Allegra Shaw & Shirin Soltani - Uncle Studios: Building A Creator Led Brand 101

1️⃣ One Sentence Summary
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Allegra Shaw and Shirin Soltani discuss building Uncle Studios brand.

Interview Breakdown
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In this episode, we delve into the entrepreneurial journey of Allegra Shaw and Shirin Soltani, the powerhouses behind the up-and-coming fashion brand, Uncle Studios. Discover the challenges, triumphs, and valuable lessons from the world of fashion merchandising, guided by these two visionary leaders. Today, we'll cover: - How Shaw and Soltani grew Uncle Studios from scratch, leveraging their passion for fashion and sustainable goods - The importance of building a loyal customer base, listening to their feedback, and involving them in product development - The pitfalls and transparent lessons learned in dealing with manufacturers - The shifting gears in marketing strategy, from self-promotion to a broader, diverse approach - Future visions for Uncle Studios, including opening flagship stores, expanding reach, and maintaining its core values in fostering a small, close-knit community.

🔑 7 Key Themes
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1. Building a Creator-Led Brand 2. Challenges in Fashion Space 3. Importance of Customer Feedback 4. Working with Manufacturers 5. Learning from Mistakes 6. Unique Marketing Strategies 7. Sustainability and Quality Over Popularity

💬 Keywords
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Allegra Shaw, Shirin Soltani, Uncle Studios, YouTube, Instagram, TikTok, Toronto pop-up, fashion brand, personal brand, creative strategy, sustainable fashion, customer feedback, basics wardrobe, product restocks, loyal customer base, manufacturing challenges, product development, production mistakes, Gladregs, supply chain involvement, independent brand, tailored clothing, best-selling t-shirt, manufacturer negotiations, social media marketing, flagship store, community-focused fashion, initial following, boutiques, sustainable products.

🎞️ Clipfinder: Quotes, Hooks, & Timestamps
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Shirin Soltani 00:11:38 00:12:11

"Building From Scratch vs Using Existing Platforms: We are legitimately building something from the ground up. Whereas when you do connect with these platforms, those relationships with the manufacturers are already made. You don't have to learn what a tech pack is. You don't have to go through the pains of figuring out how to fix a sample and is this manufacturer trustworthy and how do you negotiate? Because all these things are sort of already dealt for you and you're really just kind of taking creative direction role in the product development stage of it."

Shirin Soltani 00:18:20 00:18:31

"Personal Style Development: At the end of the day, the whole company's ethos was built on how you feel when you put on your favorite T shirt. And what we were aiming to achieve was that that favorite T shirt was from us."

Shirin Soltani 00:23:06 00:23:28

"Influencer Marketing Strategy: It'd be stupid not to. Especially because she does have such a large and loyal audience and we're not a place yet where we're directly working with a ton of content creators, but when we get there, we have all this free knowledge at our expense so that we know what works, what makes it an easy relationship with brand to creator."

Shirin Soltani 00:26:47 00:26:56

"Customer Loyalty in Business: They're not just being nice anymore. They like the product, they're coming back. They want to be in the community. To this day, a lot of our customers are all returning customers and we have some people who have been with us since day one and they shop every single drop. That's really incredible to see that there is the longevity of that customer journey and they're growing up with us."

Shirin Soltani 00:29:20 00:29:36

"Challenges in Ethical Manufacturing: There's beauty in the naivety that we had when we're that young to try something new like this, but you don't realize how hard it is, how expensive it is, especially when you want to do it right and work with reliable, clean, ethical manufacturers."

Shirin Soltani 00:36:10 00:37:07

"Negotiation in Business Relationships": "So there is a beauty in going through that process because then you know for next time what to ask for. You make these mistakes and you go, you know what? Next time in my contract and saying, if this isn't followed, I'm not paying for the sample. You're comping the sample and I need a replacement sample. So again, I feel like when you work with a partner, for instance, and you're just like the creator, you don't see those mishaps or you don't even know really how to deal with them, because that platform is going to deal with it, which I think are like life lessons of negotiating and working with people just in general, figuring out how to come to a reasonable term that makes sense for both you and them. Because at the end of the day, both parties need to be happy to have a long term relationship that makes sense because they want us as a partner, because we're their customer and we need them because we know how to cut and sew. So there is an art to the negotiation and then kind of when you get burned, you just have to figure out a way to make sure you don't get burned again."

Shirin Soltani 00:39:23 00:39:36

"Leading with Kindness and Empathy in Business: 'Even when they make a mistake, it's not like they're intentionally out to burn you... So I do try to always lead with kindness and empathy. We are all humans. At the end of the day we make mistakes. So when you lead with that kind of attitude you find that people are willing to do favors for you.'"

Shirin Soltani 00:42:01 00:42:14

"Brand Evolution and Identity": "The brand is establishing its own look and you see that when we're building our uniforms, we're casting models, we're casting talent. It is really honing in on the unique look."

Shirin Soltani 00:45:58 00:46:15

"Building Customer Relationships: Making the experience very personal and reminding that there's people on the other side of the brand. Even as the team has grown, we make sure that people know who's on the team, who are you talking to? And it makes them feel very acknowledged and we take their feedback very seriously."

Shirin Soltani 00:48:59 00:49:24

"Sustainable Growth in Tech Industry: And I think for us, the slow burn is always more important. And we want to get our footing right as managers, we want to make the footing right in terms of our product. And again, we don't want to lose sight of why we started at this. And I think with immense growth, you might kind of get lost in the noise. And for us, it's always going to be important to come back to making sure we have a good work environment."

📚 Timestamped overview
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03:55 Hobby turned career after university uncertainty.

07:30 Uncle Studios revolutionizes white tee with googling.

08:08 No connections, cold calling, big learning curve.

12:19 Directly involved in supply chain, slow growth.

17:59 Brand curates wardrobe to reflect individual style.

19:25 Pandemic blessing for business, allowed introspection.

22:47 Using Allegra's data for strategic advantage.

27:32 Fashion competition makes customer loyalty crucial.

29:15 Knowledge is power, beauty in naivety.

34:06 Misunderstandings in manufacturing, mistakes can happen.

35:51 Learning through mistakes: negotiating and partnerships.

38:11 Build relationship with manufacturers through WhatsApp.

42:28 Smart strategy: Focus on content, diversify brand.

45:31 Personalized customer interactions, responsive to feedback.

48:38 Growth: impressive but is it sustainable?

❇️ Key topics and bullets
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1. Introduction of the Guests - Introduction of Allegra Shaw and Shirin Soltani, co-founders of Uncle Studios - Overview of Uncle Studios as a brand focusing on wardrobe basics - Explanation of how Uncle Studios shifted direction due to the pandemic 2. About Allegra Shaw and the inception of Uncle Studios - Allegra Shaw's initial endeavors on social media platforms - Starting of Uncle Studios by Allegra Shaw and Shirin Soltani - The evolution of Uncle Studios from a boutique to a full-blown brand 3. The Development and Growth of Uncle Studios - Indicator of the brand's success through customer feedback and sold-out products - Challenges encountered at the onset and how they overcame them - The concept of loyalty in the fashion industry and its importance 4. Quality Control and Relationship with Manufacturers - How they handle product development and its associated challenges - The importance of learning from mistakes, placing emphasis on a production blunder at a pop-up event - Exploring their relationship with manufacturers and how articulating expectations prevent expensive mistakes 5. Marketing Strategies and Achievements - Initial marketing strategies and how they've evolved - The role of Allegra Shaw in promoting the brand and its transition to include a broader creative team - Success in building a loyal community and involving them in product improvement 6. Vision for Uncle Studios - Future goals for the brand including opening a flagships store and expansion to more retailers - The importance of maintaining a small, close-knit community and prioritizing a healthy work environment - Growth and diversification strategies for the brand 7. Conclusion and Call to Actions - Recap of the guests' journey and Uncle Studio's direction - Hosts asking for support through ratings, reviews and subscriptions - Expression of gratitude to Allegra Shaw for coming on the show

🎬 Reel script
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"Hello, it's Blaine Bolus and Ramon Berrios from the DTC POD, and we've just had an insightful session with Allegra Shaw and Shirin Soltani of Uncle Studios. They delved deep into their journey, from starting as a passion-driven boutique to becoming a customer-focused, creator-led brand. They reminded us that it's okay to make mistakes, as long as we learn from them, and building strong relationships in business is key. From maintaining a loyal customer base to tackling manufacturing issues, it's all a part of their story. Ultimately, they've proved that with the right amount of grit, passion, and customer feedback, it's possible to create a sustainable and successful brand. Essential business wisdom - all in a day's podcast session!"

✏️ Custom Newsletter
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Subject: New DTC POD Episode Alert: Allegra Shaw & Shirin Soltani Spill the Beans on Building a Brand! Hello DTC Family, We have an exciting new episode for your listening pleasure. In episode #237, we're sitting down with none other than Youtube sensation and fashion mogul, Allegra Shaw, and her powerful co-founder, Shirin Soltani. They're giving us an inside look into their journey with Uncle Studios and how they've built a strong, creator-led brand. Get ready for deep conversations and a ton of laughs! Here are some key takeaways you can expect from this episode: 1. The Power of a Loyal Customer Base: Learn how Uncle Studios nurtured a strong, engaged community of followers that helped propel their brand to new heights. 2. Behind-the-scenes Challenges: Discover the reality of working with manufacturers in the fashion industry, including the hurdles our guests overcame during their brand's growth phase. 3. The Importance of Identity: Understand why Uncle Studios intentionally worked towards becoming a standalone brand, separate from Shaw's personal following. 4. The Evolution of Uncle Studios: Shaw and Soltani give us a walkthrough of how they started with basics like t-shirts and sweatpants and gradually expanded their product line. 5. Learning from Mistakes: Hear about some epic learning experiences our guests faced and how they used these to redefine their business strategy. And here's a fun fact from the episode: The t-shirt that Uncle Studios launched with in 2017 is still their best seller, known for its incredible durability. As we wrap this newsletter, we want to extend a big thank you to our guests, Allegra Shaw and Shirin Soltani, for sharing their insights and exciting journey with us. Their hard work and commitment to creating a brand that truly reflects themselves and their style are inspiring. Your call to action? Bless your ears and expand your knowledge by tuning into episode #237 right now! Find out why Allegra initially wanted to keep her Instagram account private and how that changed. And don't forget to drop a rating and review, as that would mean the world to us and help us bring more engaging content to you! Stay curious, stay informed! Blaine Bolus & Ramon Berrios, DTC POD

🐦 Business Lesson Tweet Thread
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1/ Thread on Building a Creator-Led Brand. Recently listened to the DTC POD where Allegra Shaw & Shirin Soltani shared their journey building Uncle Studios, a fashion label rising fast. Here's what I learned: 2/ The duo focused on the basics initially, creating a brand that reflected personal style and made people feel GOOD. Sometimes, simplicity is key. 3/ The fashion industry is a tough space to break into, but by building a loyal customer base and listening to their feedback, Uncle Studios has shown that success is possible. 4/ They emphasized the importance of return customers. It’s not just about securing the first purchase but making sure your product is good enough to warrant repeat buys. That’s the real test. 5/ Running a business means facing obstacles. They had their fair share when working with manufacturers. Navigating those challenges, learning from mistakes, and negotiating are all crucial. 6/ They started with Gladregs, then evolved into Uncle Studios. Adapt and rebrand if need be. Don't fear change. Embrace it. 7/ Unexpected learning - Shaw initially wanted to keep her IG account private, later realizing she should’ve been promoting it. Sometimes, your personal brand intersects with your business. 8/ Balance is important. The brand initially relied heavily on Shaw's personal promotion, but they've diversified their strategies since. Success lies in evolving and growing, not just in what works now. 9/ One way they diversified - targeted ads and social media platforms for marketing. In the digital era, these tools can offer massive benefits for brand promotion, if used wisely. 10/ They emphasize maintaining a close-knit community. Happy customers and a good work environment are top priorities. Connect, engage, and care for your audience. End/ Uncle Studios is a testament to how much you can achieve with passion, hard work, and constant evolution. The core concept - Make products you love and believe in, the rest will follow.

🎓 Lessons Learned
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1. "Basics: A Fashion-Brand Foundation" By focusing on basic wardrobe pieces, brands may successfully build a loyal customer base that values quality. 2. "Value of Customer Feedback" Utilizing customer feedback helps developing products that meet the needs and wants of their target market effectively and efficiently. 3. "Trials of Reliable Manufacturing" Starting out brands face challenges regarding the expenses and reliability when working with manufacturers. 4. "Learning Curve of Mistakes" Mistakes are inevitable in the business, but learning and growing from them is critical for success. 5. "Navigating Fashion Industry Knowledge" Understanding the industry and its costs is crucial to avoid getting taken advantage of by suppliers or contractors. 6. "Brand Over Personal Following" Creating a standalone brand that isn't reliant on the creator's personal following ensures brand longevity. 7. "Involving Community in Growth" Long-term customers love being involved in the development process and being part of the brand's community. 8. "Maintaining Open Communication" Building relationships and maintaining open communication with manufacturers can prevent costly production errors. 9. "Adopting Diverse Marketing Strategies" Utilizing diverse marketing strategies allows a brand to establish its own distinct look and broaden its reach. 10. "Embracing Sustainable Fashion Practices" Commitment towards sustainable and high-quality products not only sets a unique selling proposition but also promotes socially responsible consumption.

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1. Approach every venture, regardless of size, with a clear vision and strategy. 2. Turn challenges into opportunities for growth. 3. Do not compromise integrity for temporary gains. 4. Understand and appreciate the value of quality over quantity. 5. Approaching problems with creativity can lead to unexpected and successful solutions. 6. The customer's opinion is one of the best gauges of the success of a product or brand. 7. Diversify your marketing strategies to reach a larger audience. 8. Brand loyalty is built on a strong foundation of trust, value, and consistency. 9. Collaboration breeds innovation and progress. 10. Get involved in every aspect of your business to understand its ins and outs. 11. Never underestimate the power of your personal brand or following. 12. Always learn from your mistakes and use them as ways to improve. 13. Always have a set goal or aim to work towards, and measure your success objectively. 14. Ensure clear communication and healthy relationships with stakeholders. 15. Prioritize building a strong and loyal customer base. 16. Adaptability and flexibility are key in navigating the constantly changing business world. 17. Be mindful of the impact of your business on the society and environment. 18. Operate with a strong sense of purpose and passion. 19. Engage with your audience and use their feedback to continuously improve your product or service. 20. Be conscious of the future and portray your brand as part of it.

🌟 3 Fun Facts
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1. Allegra Shaw initially wanted to keep her Instagram account private for select followers before realizing the potential of promoting it. 2. The t-shirt they launched with in 2017 is still Uncle Studios' best-selling product, known for its durability. 3. Allegra formerly modeled for the brand's e-commerce page and was the face of their campaigns. Now, the brand is diversifying its strategies and establishing its own independent look.

📓 Blog Post
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Title: The Creative Confluence: How Allegra Shaw & Shirin Soltani Built Uncle Studios Subheader: The exploration of the compelling journey of founding - and scaling - a creator-led brand. Introduction: This installment of the DTC POD offers an in-depth conversation with co-founders of Uncle Studios, Allegra Shaw and Shirin Soltani. To say the journey to Uncle Studios was organic would be an understatement. With roots in shared passion and friendship, Shaw and Soltani have built a brand that stands on the pillars of sustainability, quality, and community focus. Building a Creator-Led Brand: From Allegra Shaw’s private Instagram to founding Gladregs that later transformed into Uncle Studios, the journey has been a masterclass in adaptive evolution. The founders emphasize the vitality of knowing every aspect of the business, direct involvement in the supply chain, and understanding industry costs. They navigate the inherent challenges, from manufacturing issues to production mistakes, with a philosophy rooted in learning, patience, and perseverance. Uncle Studios aims to be an independent entity in the fashion world, with brand love surpassing the shadow of Shaw's personal following. Focus on Basics: Uncle Studios started with a simple product line consisting of basics like t-shirts, sweatpants, and hoodies, reflecting their vision of building a wardrobe that reflects personal style and truly makes people feel good. From pant to coat, Uncle Studios has you covered—quite literally. The brand has evolved to offer complete outfits, with their launch t-shirt from 2017 standing strong as their best-selling product till date. Manufacturing Missteps and Lessons: Interactions with manufacturers have been a learning curve for the founders. From producers making unauthorized changes to costly mistakes, Shaw and Soltani have dealt with it all. They emphasize the importance of nurturing relationships with manufacturers, maintaining open communication, and outlining clear expectations to prevent such issues in the future. Evolving Marketing Strategies: In its early days, Uncle Studios heavily relied on Shaw, the co-founder and content creator herself, to promote the brand. However, today, the brand employs a creative team and a marketing agency, harnessing the power of targeted ads and social media platforms for promotion. The goal is to diversify strategies and bring in other content partners, ensuring the brand forges its own recognisable identity. The Power of Community: At the core of Uncle Studios lies a deep-seated focus on community. Continuously engaging with their followers, taking customer feedback, and learning to improve, Shaw and Soltani express the necessity of a loyal customer base in the fashion and apparel space. They owe the success indicator of the brand not just to products selling out, but to positive customer feedback and repeat customers. Looking Ahead: The next milestones for Uncle Studios are clear. Opening a flagship store, exploring gorgeous pop-ups, and reaching more retailers while promoting a positive work environment are at the top of their list. But even as plans for expansion take shape, Shaw and Soltani make it clear that maintaining the close-knit community they have cultivated over the years remains as crucial as ever. In Conclusion: Making this leap as content creators into the world of fashion entrepreneurship hasn't been easy, but Shaw and Soltani suggest it's been worth every challenging moment. Their story serves as an inspiration for creators everywhere about the potential to turn their personal passion into thriving, impactful businesses.

🎤 Voiceover Script
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In Episode 237, we talk with Allegra Shaw & Shirin Soltani, founders of Uncle Studios, about building a successful creator-led fashion brand. They share their journey from starting with basics like t-shirts and sweatpants to now offering a complete outfit line. They emphasize the importance of listening to customer feedback, learning from mistakes, and building strong relationships with manufacturers. Allegra also shares her strategy of balancing her personal brand while not overshadowing Uncle Studios. These insights may be invaluable to aspiring fashionpreneurs out there. Tune into DTC POD for these business insights and more.

🔘 Best Practices Guide
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For building a creator-led brand, understanding the industry is key. Uncle Studios co-founders Allegra Shaw and Shirin Soltani highlighted the importance of having direct involvement in all aspects of the business, such as the supply chain, to avoid exploitation. Strong relationships with manufacturing partners, maintaining open communication, and negotiation skills are valuable to manage costs and prevent costly mistakes. A focus on building a loyal customer base, taking customer feedback seriously and involving the community in the brand are vital to growth. Initially, marketing may rely on personal promotion, but diversifying strategies with a creative team and an agency can help the brand establish its unique look. Remember, despite any direct deals, passion should be your leading guide because every misstep, every trial and error, is the path to establishing a standalone, successful brand.

🎆 Social Carousel: Do's/Don'ts
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Slide 1: "10 Lessons From Building A Creator Led Brand" Slide 2: "Don't: Ignore Feedback" Instead: Make customer opinions integral to your product creation. Slide 3: "Avoid: Compromising Integrity" Instead: Prioritize brand value, even over appealing sponsorship opportunities. Slide 4: "Don't: Rush Production" Instead: Practice patience, understanding that quality takes time. Slide 5: "Avoid: Downplaying Errors" Instead: Acknowledge mistakes, learn from them, and use them to drive future success. Slide 6: "Don't: Limit Understanding" Instead: Be involved in every aspect - from supply chain to costs - to avoid disadvantageous business dealings. Slide 7: "Avoid: Solely Personal Promotion" Instead: Diversify marketing strategies beyond your personal brand following. Slide 8: "Don't: Disregard Relations" Instead: Establish good rapport with manufacturers to avoid miscommunication and costly changes. Slide 9: "Avoid: Over-dependence on Faces" Instead: Create a brand identity separate from the creators' personal likeness. Slide 10: "Don't: Distance From Community" Instead: Keep customer base close, utilize their feedback, and prioritize their happiness. Slide 11: "Avoid: Over-Expansion" Instead: Balance business growth with maintaining a positive work environment and strong brand community.

🎠 Social Carousel
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Slide 1 (Cover): "10 Essential Tips Every Fashion Entrepreneur Needs to Know" Slide 2 (Title: "Creative Teamwork") Keep a small creative team that shares your vision and passion for the brand. Slide 3 (Title: "Competitor Awareness") Avoid working with direct competitors to maintain the uniqueness and value of your brand. Slide 4 (Title: "Customer Feedback") Listen to your customers - their feedback is vital for product creation and improvement. Slide 5 (Title: "Learning from Mistakes") Mistakes are inevitable, but they are also valuable learning experiences. Keep pushing forward. Slide 6 (Title: "Mastering the Industry") It's crucial to learn as much as possible about the fashion industry; knowledge can save you from making costly mistakes. Slide 7 (Title: "Balanced Dependence") Strike a balance between leveraging personal popularity and building a standalone brand that customers love. Slide 8 (Title: "Product Longevity") Don't underestimate the value of a well-made, basic product. It can become your best-selling item. Slide 9 (Title: "Manufacturer Relationships") Building an open communication and strong relationships with manufacturers can help prevent costly errors. Slide 10 (Title: "Community Involvement") Involve your community in your brand's journey - their feedback is essential for brand development and growth. Slide 11 (CTA): "Catch more in-depth discussions in the latest episode of DTC Pod. Don't forget to rate, review, and subscribe!"

One Off Tweets
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1. From a mere wardrobe favorite to customers' transforming passion—sometimes, the simplest items like our signature t-shirt can spark the greatest devotion. 2. Don't fear the learning curve—Allegra Shaw and Shirin Soltani harnessed it to carve out a unique place in the fashion space with Uncle Studios. 3. Nothing worth having comes easily. As Uncle Studios grew, so too did our understanding of navigating the complex world of manufacturing. 4. Starting as creators, we found our rhythm as curators. We faced down learning the nuances of the fashion industry, manufacturing chains—and emerged stronger. 5. Brands are born out of vision but thrive on customer loyalty. At Uncle Studios, we put our customers at the heart of our journey. 6. Sometimes, the biggest personal leaps of faith birth the most remarkable professional ventures. Take it from Allegra and Shirin's leap with Uncle Studios. 7. Embracing change is crucial. From being the face of Uncle Studios to fostering a standalone identity—the evolving narrative is a testament to our growth. 8. Missteps pave the way to mastery. Uncle Studios' transformative journey, from production mishaps to streamlined processes, is a homage to this truth. 9. A loyal community is a brand's backbone. At Uncle Studios, our goal is to amplify voices, cater to needs, and foster a company built on trust and openness. 10. As creators, if you limit your reach to your initial followers, you cap your potential. Uncle Studios' journey from Allegra Shaw's personal brand to its own entity proves that.

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