DTC POD - #325 - The Art of Modern Retail: Kellen Roland on Strategy, AI, and Mentorship

DTC Pod Linkedin

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Kellen Roland joins us on this week's episode of DTC Pod, bringing his wealth of knowledge from his time at the innovative streetwear collective Agenda and his success with the iconic brand @Herschel Supply. 🔥 In our conversation, Kellen dives into the transformative power of AI in his consulting work, offering insights on customer engagement and efficient workflows. He discusses the importance of finding your unique voice in email communications and sheds light on the potential to leverage AI to forge stronger customer relationships. Kellen also touches on his journey in entrepreneurship, the value of mentorship, and the need for personalized growth tactics in the face of common challenges that many entrepreneurs encounter. From the cultural storytelling with Pharrell's Jupiter project to the emphasis on choosing brands like @Momentous that prioritize quality and safety, Kellen offers invaluable perspectives for all looking to influence the consumer packaged goods market. And don't miss the insights on how brands like Gros and Nguyen Coffee are redefining the retail strategy playbook with their innovative approaches to community engagement and social media presence. Tune in to hear how Kellen Roland is shaping the future of brand growth and consumer engagement. 🌟 Catch the full episode here: [Spotify Link] #dtcpod #branding #aitech #growthstrategy #cpgindustry #entrepreneurialjourney #mentorship #hubspotpodcastnetwork

1️⃣ One Sentence Summary

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Kellen Roland discusses AI, CPG market, and entrepreneurial growth strategies.

💼 LinkedIN - 6 Reasons Post

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AI is revolutionizing entrepreneurship and your workflow CAN'T afford to ignore it. Here's why integrating Artificial Intelligence into your business operations is not just a luxury, it's a necessity: 1. Efficiency is no longer optional. In an era where time is of the essence, AI provides entrepreneurs like Kellen Roland the tools to streamline their operations. By handling scheduling and technical issues efficiently, AI is a pivotal element in staying ahead of the competition. 2. Customer interactions are evolving. AI’s ability to manage customer service inquiries leads to quicker responses and better engagement. Roland's insight into employing AI for enhanced communication confirms that today’s consumer expects immediate and intelligent interaction with brands. 3. Emailing is an art, AI is the brush. Building strong relationships with customers through email and text communications is crucial. Kellen Roland envisions AI as a means to craft more personalized, impactful messaging, suggesting a leap forward in digital marketing techniques. 4. Tailored coaching benefits from AI’s data analysis. As a consultant, Roland leverages AI to provide businesses with growth strategies that are data-driven and personalized. The depth of AI's data analysis capabilities means coaching services can be far more targeted and effective. 5. Transparency in branding is now a click away. With AI tools, Roland highlights the importance of consumers having access to brand information and ethics. As discussed, it's vital for brands to align their values with their actions, with AI providing the transparency desired by today's conscious consumer. 6. Storytelling reaches new heights with AI. In ventures like the Jupiter project, AI enables cultural stories to be told in engaging, innovative ways. This use of AI in expanding the reach of storytelling underlines its role in both preserving and sharing cultural heritage. TAKEAWAY: Harness AI to boost efficiency across your business. AI elevates customer relations through smarter interactions. Refine communication strategies using AI to connect more deeply. Utilize the power of AI for targeted business coaching. Achieve brand transparency that resonates with ethical consumers. Tell enchanting stories that engage audiences at a global scale. In a nutshell, AI isn't just changing the game—it's redefining it.

Interview Breakdown

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In today's insightful conversation with Kellen Roland, we explore the intersections of AI, personal growth, and brand building in the modern market. Kellen shares his experiences from working in entertainment to founding KRMC and representing groundbreaking brands. Today, we'll cover: - How AI is revolutionizing efficiency in Kellen Roland's consulting business and beyond. - The art of nurturing email and customer relationships using artificial intelligence. - Kellen's journey from entertainment to entrepreneurship and the impact of mentorship. - Insights into the evolving CPG market and the importance of ethical standards in brands. - Kellen's involvement with the Jupiter project and the emphasis on storytelling in culture and commerce.

🔑 7 Key Themes

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1. AI's multifacalette impact on modern business 2. Entrepreneurial coaching for efficient business growth 3. Health-oriented reinvention in CPG market 4. Importance of ethical consumer brand support 5. Perseverance and relentlessness for business success 6. Visionaries' clarity and dedication to goals 7. Brands adapting to new retail landscapes

💬 Keywords

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Kellen Roland, AI impact, consulting business, workflow efficiency, customer service AI, email communication, business growth strategies, entrepreneurship coaching, mentorship, consumer packaged goods, healthy food options, unregulated supplements, consumer education, brand ethics, Momentous quality, HubSpot podcast network, brand values, storytelling, digital platforms, business perseverance, Instagram accessibility, LinkedIn networking, Twitter engagement, business mentor, Kobe Bryant work ethic, AI adoption, Internet knowledge accessibility, sales hub, fashion industry, brand representation.

🎞️ Clipfinder: Quotes, Hooks, & Timestamps

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Kellen Roland 00:12:06 00:12:10

Strategic Business Relationships: "So if you're going to be a brand, it has to be a win win situation."

Kellen Roland 00:13:14 00:13:29

Innovative Sales Strategies: "But if you can walk in and say, hey, I have a new type of bottom, it's a different material and I'm going to allow you grow your revenue. I'm going to allow you to get new customers in the door, you're going to get that buyers attention..."

Kellen Roland 00:17:13 00:17:18

The Evolution of Brand Promotion: "It's a lot of repeating similar patterns, but they look differently, but if you examine them, they're similar."

Kellen Roland 00:20:56 00:21:12

Facing Challenges and Growth in Branding: "The only variable is how are you going to show up and react? Are you going to wither away and quit? Are you going to grab your toys and scurry out of the playroom? Or are you going to take a breath and say, what's going on?"

Kellen Roland 00:22:15 00:22:30

Adapting to Consumer Trends: "When customers change their taste, the brand has to figure out, am I going to change with that taste change? Am I going to stay dedicated to my core consumer or am I going to reinvent myself and try to create a new trend?"

Kellen Roland 00:33:04 00:33:13

Cultural Impact and Vision: "I think it's important to recognize when culture is shifting and when you're in the room where really no idea is too big."

Kellen Roland 00:34:23 00:34:52

Democratizing Cultural Treasures: "And it was this concept of, how do you bring the most coveted cultural artifacts to the widest audience? Through storytelling and a state of the art digital platform. Because it wasn't about creating this closed wall kind of auction environment that only a few people were invited into. It was about bringing these cultural artifacts to a massive audience."

Kellen Roland 00:43:52 00:44:17

The Impact of AI on Daily Workflow: "So when I look at AI, I am beyond excited, because it is not only fascinating to see how fast it's changing, but it's really helping me on a day to day basis with my workflow and growing my consulting business, and then also just learning things that used to take months takes weeks. What took a week can take a day."

Kellen Roland 00:46:32 00:47:15

Impact of Automation on Customer Service: "Majority of people that hit up customer service are looking for a tracking number or they have like a, hey, what's the dimension of this box? And to me, that is going to take what used to be maybe ten to 15 people and reduce it down to like three people. Now, does that mean that it's about having less people on your payroll? Not necessarily, but then what it does is let's take those three people and because they're no longer doing the administrative side of customer service, let's up level our customer service. Let's have those three people engaging with our top customers, calling our customers, really getting in there and understanding how can we be a best product for this consumer group."

Kellen Roland 00:50:09 00:50:27

Entrepreneurial Mindset and Growth: "People that have a hard time succeeding don't believe in their ability to succeed, and that's you're done. So as a coach, how do I get you to break through whatever that story is that you're telling yourself so that you can then reach the next level?"

📚 Timestamped overview

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00:00 Art, music, fashion trade show for entrepreneurs.

03:59 Learning brand awareness and distribution in sales.

06:50 Herschel founders identified niche for affordable accessories.

11:45 Unique offering is crucial for business success.

13:01 Selling new product to retailers, pricing strategies.

17:04 Old brand launch: boutiques, credibility, media coverage.

22:05 Adapting to customer trends for brand success.

26:11 Olive oil brand uses streetwear marketing tactics.

29:38 Praising momentous for rigorous product quality control.

31:21 Brands show their DNA through actions.

34:11 Revolutionizing auctions by bringing culture to all.

40:26 Relentless commitment to getting the job done.

43:52 AI revolutionizing workflow, boosting efficiency, and problem-solving.

46:32 Customer service efficiency, AI in communication, global reach.

49:43 Building business, coaching for growth and success.

52:04 Seek more mentors; success not guaranteed.

55:11 Show support through rating, reviewing, and subscribing.

❇️ Key topics and bullets

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**Introduction to Kellen Roland and His Impact on Business** - Kellen Roland shares how AI technology boosts his workflow and consulting business efficiency - The use of AI in scheduling and problem-solving - Potential application of AI in improving customer service interactions - Emphasis on the power of email communication and AI in enriching business relationships **The Entrepreneurial Journey and Business Growth Strategies** - Kellen’s role as a consultant in guiding businesses and entrepreneurs - Importance of mentorship and tailored growth strategies - Overcoming common entrepreneurial challenges - Blaine Bolus discussing with Kellen how his diverse skills assist others **Consumer Packaged Goods (CPG) Market and Healthy Food Options** - Kellen discusses the evolution of the CPG market - Need for healthier food selections in America - Ramon Berrios’ concerns over unregulated supplements - Consumers' need for education on product safety and quality **Brand Integrity and Consumer Trust** - Kellen praises Momentous for quality and safety standards - Importance of ethical practices for consumer trust - Ramon Berrios on the need for brands to demonstrate their values through actions - DTC Pod joining the HubSpot podcast network announcement **Cultural Influence and Digital Storytelling** - Kellen’s involvement in the Jupiter project with Pharrell - Aim to bring cultural stories to broader audiences through digital means **Perseverance and the High Achiever Mindset** - Kellen discusses learning from business failures - Willingness to mentor and give back - Traits of highly successful people as exemplified by Kobe Bryant’s work ethic - The hosts emphasize the importance of persistence and commitment **Audience Engagement and Call to Action** - Hosts extend thanks to Kellen and encourage listener support - Importance of audience ratings, reviews, and subscriptions **Kellen Roland’s Career Insights and the Fashion Industry** - Kellen’s background in the entertainment industry and his passion for fashion and art - His work with Agenda and advocacy for streetwear brand representation - The rise of Herschel Supply and Kellen’s role in its growth - Discussing brand awareness, distribution, and relationship with retailers **Adapting to Consumer Trends and Retail Strategy** - Kellen’s views on the evolving metrics for retailers and brand builders - Need to utilize platforms like Instagram, TikTok, and podcasts - Challenges in the DTC life-cycle, emphasizing demand planning and adaptability - Hosts discuss brands capturing the modern era using Gros and Nguyen Coffee as examples **Kellen Roland's Experience with Herschel and Retail Landscape** - Kellen’s strategic move to represent Herschel in the US - The significance of fostering strong retail partnerships - Ramon Berrios points out the change in brand value addition to retailers through social media - Transforming brand strategy from boutique sales to direct-to-consumer engagement Please let me know if you need additional details or if there are specific aspects you'd like to expand upon within each of these topics for the podcast episode content.

🎬 Reel script

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Welcome to DTC POD, where innovation meets execution. Today, we had Kellen Roland, a mastermind in the entrepreneurial space, share his insights on leveraging AI to skyrocket efficiency and connect deeper with customers through email and text. Kellen's journey from entertainment to the forefront of fashion and art business is nothing short of inspirational. He's taking the reins in the consulting world, aiding businesses in their growth strategies with dedication and emphasizing mentorship. We touched on the transformation of the CPG market and the critical move toward healthier options supported by brands that prioritize quality and safety, like Momentous. Remember, the key to monumental success is persistence and learning from life's unpredictable outcomes. Join us on DTC POD, now a proud member of the HubSpot podcast network, and let’s drive the narrative forward together. Connect with Kellen on social platforms and KRMC Co. for that guiding light toward success. Stay relentless, be inspired, and keep pushing boundaries. Thanks for tuning in!

👩‍💻 LinkedIn post

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🎙️ Exciting news from the latest episode of DTC POD! We had the pleasure of hosting entrepreneur and consultant Kellen Roland, who shared invaluable insights on leveraging AI, the evolution of consumer packaged goods, and the relentless pursuit of growth in business. Here's what we covered: - Kellen Roland breaks down how AI is revolutionizing not just his workflow but the entire consulting landscape, making tasks like scheduling, technical problem-solving, and customer service more efficient than ever. 🤖 - With a wealth of experience in brand representation, Kellen gave us an insider look at the rise of Herschel Supply and other successful brands, illustrating the power of vision, timing, and aesthetic in capturing market interest. 👁️💼 - The commitment to quality stands as a non-negotiable trait for brands today. Companies like Momentous set the standard for product safety and ethical practices, earning trust and loyalty from consumers. 🛡️ Key takeaways: ✅ AI is not just a trend but a game-changing ally for businesses seeking efficiency and growth. ✅ Authentic relationships with retailers and a unique brand narrative are crucial to success in the bustling market of consumer goods. ✅ Support ethical brands - as consumers, our choices can drive the market towards sustainable and healthy options. Kellen's journey through the realms of entertainment, fashion, and art business, simple to his advisory roles today, serves as a beacon for entrepreneurs striving to make their mark. For full insights, dive into the latest episode and join us in discussing the forefront of direct-to-consumer strategies. #DTCPod #HubSpotPodcastNetwork #Entrepreneurship #BrandBuilding #AIinBusiness #ConsumerGoods #BusinessGrowth #Mentorship #DirectToConsumer

✏️ Custom Newsletter

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Subject: 🚀 Dive into Kellen Roland's Entrepreneurial Insights on Our Latest DTC POD Episode! Hey fabulous listeners, Whew, have we got a power-packed episode for you! Kellen Roland is back on DTC POD, and let me tell you, he did not hold back on sharing a goldmine of insights. We're talking AI, entrepreneurship, the hustle, and a peek into the ever-evolving world of consumer goods. Buckle up for a wild ride with hosts Blaine Bolus and Ramon Berrios in "Kellen Roland V2." 🎧 🌟 Here's a sneak peek at what you'll gain from tuning in: 1️⃣ **The AI Advantage**: Kellen peels back the curtain on how he uses AI to magnify his workflow and boost efficiency. From scheduling to solving complex issues, get ready for some mind-bending applications that could change your game. 2️⃣ **Email Eloquence**: Dive into the potential of AI-enhanced communication. Kellen discusses the untapped power of deepening email and text relationships. It's all about connection in the digital age! 3️⃣ **Market Reinvention**: Hear Kellen's take on the push for healthier options in the CPG industry and why supporting ethically-minded brands like Momentous is essential for a better future. 4️⃣ **Jupiter Rising**: Get the inside scoop on Kellen's work with the Jupiter project. How does combining storytelling and digital platforms bring cultural artifacts to a broader audience? Kellen breaks it down. 5️⃣ **The Growth Mindset**: Learn from Kellen's entrepreneurial journey and why mentorship, genuine strategies, and believing in your vision are the cornerstones of game-changing growth. Plus, Kellen's reflections on nearly failing and bouncing back stronger. 🎁 **Fun Fact**: Did you know Kellen was instrumental in the US launch of Herschel Supply? Yep, and that's just scratching the surface of his journey in the fashion and art business world. Don't miss his story on that epic deal! As we wind down, remember that every entrepreneur's path is peppered with challenges. It's the strength to continue, the courage to adapt, and the vision to see beyond the immediate that sets the trailblazers apart. Kellen embodies this spirit, and we're stoked to share his experiences, wisdom, and energy with you all. 📣 **Call to Action**: Alright, team! If you've enjoyed this dose of inspiration, we'd be over the moon if you could share some love. Drop us a rating, leave a review, and don't forget to subscribe for more DTC goodness. Your support keeps us going! Until next time, keep breaking barriers and building dreams! Stay awesome, The DTC POD Crew P.S. If you've got thoughts, questions, or just want to chat about the episode, hit us up on our socials – we always love hearing from you! 🌐✨ 🎤 Listen to the full episode [here]!

🐦 Business Lesson Tweet Thread

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1/ "Diving into the deep end, I learned that adapting quickly to emerging technologies like AI isn't just smart; it's mandatory for success in business today." 2/ "Scheduling, problem-solving, customer interactions, AI isn't replacing us; it's amplifying our abilities to create value and efficiency. Embrace it." 3/ "The power of email? Undiminished. But imagine it supercharged by AI, crafting relationships, one personalized message at a time." 4/ "Growth isn't a one-size-fits-all. As a consultant, I see the need for strategies as unique as the businesses we build. Authenticity is key." 5/ "Challenges will come. It's the perseverance, the almost failing but pushing through, that marks a true entrepreneur’s journey." 6/ "In the CPG space, it's no longer about the next big flavor but the next health revolution. Conscious consumers demand quality, brands like Momentous answer." 7/ "Joining HubSpot's network? A milestone for us. It's a commitment to valuable, actionable content for our audience." 8/ "Strong values aren't just nice words; they're actions. Brands, take note. Your customers are watching." 9/ "Perseverance, envisioning the unreasonable, those qualities define the exceptional. Kobe didn't flinch at challenges; neither should we." 10/ "The Internet has democratized knowledge. It's our most powerful tool yet to access, learn, and grow. Let's use it to its full potential." 11/ "Sales evolve, so does HubSpot. Their new sales hub redefines managing sales, enabling personalized strategies for every unique business." 12/ "From fashion to art, my story underscores one constant—the relentless pursuit of vision, creating narratives that resonate and endure." 13/ "As trends shift from physical to social discovery, the playbook for brand builders morphs. Engagement is now currency." 14/ "Flexibility in the face of challenge is the hallmark of a successful brand. Adapt, engage, and listen to the consumer—they lead the way." 15/ "Retailers seek brands that bring foot traffic, that captivate. It's no longer just about product but also presence and influence." Closing: "In the tapestry of entrepreneurship, endeavor, and ingenuity create the richest patterns. Our paths are unique, but our goal is the same—to build, to connect, to thrive."

🎓 Lessons Learned

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1. **AI Business Integration** Leveraging AI technologies for efficiency in scheduling and technical solutions, multiplying workforce capabilities. 2. **AI-Powered Communication** Using AI to enhance customer service through targeted, efficient email and text messaging. 3. **Entrepreneurial Growth Coaching** Guiding business strategies, focusing on planning and belief to fuel growth and overcome entrepreneurial challenges. 4. **CPG Market Insights** Addressing America's health issues by advocating for healthier food options within consumer packaged goods. 5. **Supplement Safety Concerns** Stressing the need for consumer education and regulation in the supplement industry for health protection. 6. **Ethical Brand Support** Applauding brands like Momentous for product quality and consumer value, promoting ethical industry standards. 7. **Cultural Storytelling Project** Collaborating on the Jupiter project, aiming to amplify cultural stories through a compelling digital narrative platform. 8. **Resilience in Business** Emphasizing the value of persistence and learning from challenges to achieve business success. 9. **Elite Mindset Traits** Discussing exceptional qualities such as relentless pursuit and unflagging vision, exemplified by the legendary Kobe Bryant. 10. **Adaptability in Retail** Reflecting on the evolving retail landscape, the importance of brand awareness and the success of adaptable, vision-driven strategy.

💎 Maxims

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Based on the content and discussions from the DTC POD episode "Kellen Roland V2," here are a set of maxims to live by: 1. **Embrace Technological Advancements**: Utilize AI and other technologies to enhance productivity and multiply your capabilities in business operations. 2. **Value Communication**: Prioritize strong email and text message relationships; these are vital channels for connecting with clients and customers. 3. **Seek Continuous Growth**: In your professional journey, look for opportunities to learn and expand your skill set through consulting, coaching, or your chosen field. 4. **Foster Authentic Relationships**: Build genuine connections in the business world, as these can often lead to mentorship and growth opportunities. 5. **Champion Transparency**: Support brands that are open about their product quality and adhere to ethical standards, and strive to be transparent in your own business practices. 6. **Invest in Health and Sustainability**: Recognize the need for healthier options in the CPG market and contribute to the advocacy for better, more sustainable products. 7. **Market With Integrity**: Let your brand's values shine through actions and authentic storytelling, not just through sleek packaging and advertising. 8. **Stay Informed and Educate Others**: Always stay educated about industry developments and take responsibility for informing others, especially regarding product safety and regulations. 9. **Cultivate a Big Vision**: Like visionaries and elite performers, maintain a clear and audacious vision for the future, and pursue it relentlessly. 10. **Leverage Accessible Knowledge**: The Internet is a treasure trove of information; use it to learn new strategies, refine skills, and improve your business. 11. **Build Brand Awareness**: Understand the importance of brand recognition and work on establishing a strong presence in both retail and direct markets. 12. **Navigate Retail Relationships**: Develop robust connections with retailers, giving your brand a solid foundation for growth. 13. **Adapt to Consumer Trends**: Stay agile and willing to adapt your strategies to evolving consumer preferences and media consumption habits. 14. **Prioritize Customer Experience**: Whether through direct-to-consumer or retail channels, ensure you provide excellent service and a memorable buying experience. 15. **Be Persistent and Resilient**: Failure is a stepping stone to success; learn from setbacks, and never give up on your aspirations. 16. **Act as a Mentor and Seek Mentorship**: Be willing to share your experiences to guide others and also seek guidance to enhance your own path to success. 17. **Stay Connected**: Make yourself available for dialogue and connection through platforms like Instagram, Twitter, and LinkedIn. These maxims align with the insights and stories shared by Kellen Roland and the hosts Blaine Bolus and Ramon Berrios, reflecting the key takeaways from the DTC POD episode.

📧 Podcast Thank You Email

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Subject: You Rocked It on DTC POD, Kellen! 🎙️ Hey Kellen! Just wanted to shoot you a quick note to say a massive thank you for joining us on DTC POD. We absolutely loved having you share your journey and insights with us - it was like having a masterclass on air! Guess what? Your episode, "Kellen Roland V2," is officially out in the wild! 🚀 We're super stoked for our listeners to get into it, and we know it’s going to offer them loads of value. If you get a chance to share and engage with the episode on your social channels, that’d be awesome. Every retweet, share, or mention really ramps up the buzz and helps spread the good word. Thanks again for making the time. We’re all about building strong connections on the DTC POD, and it’s fantastic guests like you that make each episode so special. Catch you on the socials, and here’s to more epic conversations! Cheers, Blaine & Ramon P.S. We're already getting some great feedback on the episode - your experience and stories are definitely hitting home with our crowd!

🌟 3 Fun Facts

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1. Kellen Roland started his career in the entertainment industry, transitioning through fashion and art businesses, and once represented iconic streetwear brands at Agenda, a trade show company. 2. He played a pivotal role in the success of Herschel Supply by helping them build a nostalgic yet modern aesthetic and secure solid relationships with retailers, leading to long-term investment and growth in the brand. 3. Kellen is part of the Jupiter project with Pharrell, which aims to bring cultural artifacts to a wider audience through storytelling and an engaging digital platform.

📓 Blog Post

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Title: The Dawn of AI and the Evolution of the Direct-to-Consumer Market Introduction The direct-to-consumer (DTC) landscape is rapidly evolving, with technology and changing consumer behaviors shaping the future of this dynamic sector. Kellen Roland, an entrepreneurial maverick and consultant, joins hosts Blaine Bolus and Ramon Berrios on DTC POD to offer his insights into the emergence of AI, the rebirth of CPG markets, and the evolving relationship between brands and consumers. The AI Revolution in Business Kellen Roland is a trailblazer in incorporating AI into his daily workflow, seeing it as an essential asset to his consulting services. By handling tasks like scheduling and technical problem-solving, AI not only saves time but also streamlines operations. Kellen views AI's potential in customer service as a game-changer for improving efficiency and fostering customer engagement. His support for personalized email and text communications further aligns with his vision of strengthening business relationships through technology. Consulting for Growth As a seasoned consultant, Kellen guides businesses and entrepreneurs towards sustainable growth. Blaine Bolus probes into Kellen's strategy for deploying his vast experience to aid others in realizing their business aspirations. Believing firmly in the power of planning and conviction, Kellen divulges some of his journey and the entrepreneurial trials he has faced, underpinning his advocacy for authentic growth strategies. The CPG Market and Brand Integrity The CPG market is undergoing a massive transformation, with a growing demand for healthier food options driven by heightened health awareness in America. As Kellen highlights the brand Momentous for its excellence in product quality and safety, both Ramon Berrios and Blaine Bolus echo the sentiment on the need for consumers to support brands that demonstrate ethical standards. With DTC POD now a part of the HubSpot podcast network, the mantra of brand transparency and value-driven actions resonates even stronger. The Cultural Venture of Jupiter The episode delves into Kellen's participation in the Jupiter project alongside Pharrell. Here, Klemen utilizes storytelling and a digital platform to bring cultural relics to a broader audience, imbuing his work with cultural and historical significance. Perseverance as the Key to Success Kellen shares his perspective on the traits that propel individuals to extraordinary heights, likening them to the legendary basketball player Kobe Bryant. It is the unyielding spirit and determination to pursue seemingly outrageous goals that distinguish the extraordinary from the ordinary. Kellen's openness to mentorship and his accessibility across social media platforms showcase his commitment to nurturing success in others. AI as an Empowering Tool AI is not just a business facilitator; it's a democratizing force for knowledge, as Kellen points out. Blaine Bolus reinforces this by introducing HubSpot's new Sales Hub—an AI-powered tool that revolutionizes sales management with features like customizable reporting and simplified setup processes, further demonstrating AI's expanding role in business operations. Reinventing Retail and Brand Strategy From his time at Agenda trade show to his experiences with Herschel Supply, Kellen's deep dive into the world of fashion and art businesses has honed his acumen in brand awareness and distribution. The shifting paradigm in how retailers and brands engage with audiences, from physical spaces to digital platforms such as Instagram and TikTok, is a testament to the constant evolution of market dynamics. Facing DTC Challenges with Agility Finally, the podcast touches on the inherent challenges within the DTC life cycle. Demand planning and being agile are critical to staying relevant and responsive to the ever-changing market. Success stories like Gros and Nguyen Coffee serve as examples of brands that have adeptly navigated this landscape, leveraging community engagement and innovative tactics. Conclusion In a conversation rich with professional wisdom and forward-thinking, Kellen Roland provides us with a 360-degree view of the burgeoning DTC sector, highlighting AI's emergent role, the necessity for brands to uphold their integrity, and the power of unwavering commitment to success. The DTC POD episode with Kellen Roland V2 is not only a narrative of individual and industry growth but also a guidepost for entrepreneurs steering through the exciting terrain of DTC markets.

🎤 Voiceover Script

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Ready to ride the wave of AI in business? Tune into our latest DTC POD episode with Kellen Roland, where we uncover the power of AI as a game-changer in workflow and customer service. Discover how Kellen applies his wizardry to coaching enterprises towards phenomenal growth, the renaissance of healthier choices in the consumer packaged goods industry, and the art of staying persistent to achieve greatness. Dive into the essence of nurturing email bonds with AI magic, the importance of supporting brands with moral fiber, and Kellen's exciting venture with Pharrell. Plus, get insights on shaping brand strategies in a shifting retail scene. Don't miss this enlightening journey towards unlocking business potential with Kellen Roland on DTC POD!

🔘 Best Practices Guide

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**Best-Practices Guide: Leveraging AI, Brand Building, and Entrepreneurship Insights from Kellen Roland** 1. **Embrace AI Tools:** Use AI to streamline tasks such as scheduling, solving technical challenges, and potentially enhancing customer service for improved efficiency. 2. **Strengthen Communication:** Explore AI to reinforce email and text relationships, ensuring consistent and personalized engagements with your audience. 3. **Authentic Growth Strategies:** As a consultant, focus on real and tailored growth plans, guiding businesses and mentoring entrepreneurs through their unique journeys. 4. **Product Integrity:** Support and associate with brands like Momentous that prioritize product quality and safety, reflecting ethical standards. 5. **Consumer Education:** Encourage informed decisions around unregulated products, emphasizing the consumer's role in advocating for ethical brands. 6. **Relentless Persistence:** Model the tenacity of figures like Kobe Bryant, demonstrating unwavering perseverance in the face of business challenges. 7. **Brand and Retail Synergy:** Align strategies for direct and retail sales adaptively, using platforms like Instagram and TikTok to resonate with consumer trends and drive engagement.

🎆 Social Carousel: Do's/Don'ts

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Cover Slide: "10 Tips Every Retention Marketer Needs to Know" Slide 1: "Generic Emails" Instead, personalize the content to strengthen user engagement. Slide 2: "Surface Offerings" Highlight your brand’s ethical values and actions prominently. Slide 3: "Static Selling" Leverage AI tools in sales hubs to manage processes dynamically. Slide 4: "Neglect Agility" Stay adaptable to consumer tastes and market trends. Slide 5: "Random Acts" Plan meticulously with a clear, aspirational vision for growth. Slide 6: "Uninformed Decisions" Use AI to stay informed and make more strategic choices. Slide 7: "Obsolete Outreach" Update outreach tactics to include modern channels like TikTok. Slide 8: "Passive Branding" Engage actively with your community to build a loyal customer base. Slide 9: "One-Channel Focus" Diversify your sales channels to include both direct and retail. Slide 10: "Solo Efforts" Seek mentorship and collaborate to learn from diverse experiences.

🎠 Social Carousel

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Cover Slide: "10 Growth Strategies Every Entrepreneur Needs to Know" Slide 1: "Embrace AI" Leverage artificial intelligence to streamline tasks and enhance customer interactions. Slide 2: "Email Excellence" Use AI to fortify email relationships, ensuring consistent customer engagement. Slide 3: "Genuine Mentorship" Seek mentors for guidance; genuine advice is key for meaningful growth. Slide 4: "Strategic Planning" Carefully plan your growth path; belief in your strategy drives success. Slide 5: "Values Matter" Support ethical brands. Consumer trust stems from a company's values in action. Slide 6: "Cultural Storytelling" Utilize digital platforms to share and celebrate cultural legacies broadly. Slide 7: "Persistence Pays" Keep pushing forward. Overcoming almost-failures is crucial for achievement. Slide 8: "Visionary Traits" Think big, stay relentless. Being undeterred by skepticism sets visionaries apart. Slide 9: "Agile Adaptation" The market is dynamic; agile brands that can pivot quickly stay ahead. Slide 10: "Strong Connections" Building retailer relationships is vital. It's a long-term investment in your brand's future. Final Slide: "Join the Movement" Follow @DTCpod for more insights on entrepreneurship and growth. Subscribe, rate, and review today!

One Off Tweets

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Tweet 1 AI is reinventing how we handle mundane tasks, freeing up time to focus on the creative aspects of business. Embrace the tech, multiply your output. Tweet 2 Craft an engaging email and you've built a bridge. AI can strengthen that connection, making every interaction with your audience count. Tweet 3 As a consultant, I've seen firsthand that success is less about a grand plan and more about consistent, targeted growth. Small steps lead to big results. Tweet 4 Food for thought: choosing brands that value product quality and safety impacts not just our health, but also industry standards. Choose wisely. Tweet 5 Excited to share that DTC pod is now part of the HubSpot podcast network. Expect more insights and expert talks on elevating your business! Tweet 6 Your brand's true colors shine brightest through actions. Lip service won't cut it; let's see the values in action, not just packaging. Tweet 7 The thrills of entrepreneurship come with their set of trials. Facing them head-on with innovative solutions makes all the difference. Tweet 8 Ever wondered what sets exceptional achievers apart? It's the refusal to accept defeat. They see setbacks as setups for comebacks. Tweet 9 The future of sales is AI-powered! Customizable, efficient, and intelligent platforms are not just nice-to-have, they're necessary. Tweet 10 Storytelling isn't just for kids. In the digital age, it's a powerful tool to share cultural narratives and breathe life into brands.

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This 1 brand moment redefined cutting-edge in the kitchen. Gros Olive Oil Using streetwear tactics to spice up the pantry—fashion meets flavor on your shelf.

Mindsets

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If you're striving to elevate your professional and personal growth, here are some perspective changes that might prove pivotal: 💡 Shift from fearing failure to valuing resilience. Embrace the idea, as Kellen Roland does, that setbacks aren’t the end of your journey but rather vital stepping stones towards success. Take a page from the stories of those who have faced challenges head-on and emerged stronger, recognizing that the most impactful growth comes from persistence and a willingness to learn from missteps. 💡 Replace comfort with curiosity. Let go of the tendency to stick with what you know and encourage a mindset of innovation and exploration. Innovators like Kellen understand the power of embracing the vast opportunities that come with novel technologies like AI, demonstrating that staying ahead of the curve often requires a bold step into the unknown. Set your sights on leveraging new tools and platforms to forge stronger customer relationships and drive your business forward. 💡 Transition from isolation to mentorship. Instead of navigating your professional landscape solo, follow Kellen Roland’s example and seek guidance, or offer it to others. Realize the immense value in shared experiences and wisdom. By connecting with mentors or becoming one yourself, you foster a supportive network that can amplify your efforts and propel you towards your goals. And as Kellen emphasizes, there's strength in community and collaboration, both in seeking support and in giving back. Listen to more insights from business leaders like Kellen on the latest episode of DTC POD, now proudly part of the HubSpot podcast network. Discover actionable strategies and thought-provoking discussions that can help you navigate your entrepreneurial journey with clarity and confidence. Don't forget to subscribe and leave us a review!

Tactics

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For ambitious entrepreneurs and business owners tuning into DTC POD, here are some smart and under-the-radar tactics and strategies inspired by insights shared by Kellen Roland, that can kick your business operations into higher gear: 📈 Leverage AI to streamline routine tasks, but keep the personal touch where it counts. While AI can incredibly speed up processes like scheduling and basic customer inquiries, ensure you maintain human interaction in areas where customer relationship-building is crucial. It's all about finding the balance between efficiency and personalization. 📊 Optimize email and text communication by harnessing AI-powered tools, yet maintain authenticity. Employ smart algorithms to manage and segment your lists, but don't let the technology overshadow the genuine voice of your brand. Remember, people want to connect with people, not robots. 🚀 Embrace digital storytelling with the cultural heritage of your brand or product. Take a cue from Kellen's work on the Jupiter project with Pharrell – find unique stories behind your offerings and bring them to life online to create a more engaged and informed audience. 🔄 Develop agility in your demand planning. As consumer trends shift rapidly, staying on top of demand forecasting with a flexible and responsive supply chain strategy can prevent stockouts and overproduction. Always be ready to pivot, and your business will be better suited for both sudden surges and unexpected drops in demand. 🏗️ Rally around ethical standards and brand values, and showcase them through your actions. Learn from Kellen's admiration of brands like Momentous that stand out for their ethics and quality. Craft your brand narrative to not just speak about values but also demonstrate them in your business's practices – this authenticity can be a major differentiator in today's marketplace. Always remember, in the wise words exchanged on DTC POD, the relentless pursuit of your vision, paired with practical, adaptive strategies, pave the road to success. Implement these tactics not just as a checklist, but as a mindset shift towards growth and innovation. 🚀

In Depth Thread

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Overrated: Endless Networking Events. Hoping to stumble upon your next big investor at another run-of-the-mill industry mixer? It's a time sink. Underrated: Precision Networking. I embraced this approach and connected with a key partner that propelled my latest venture. Here's how: One-Event Rule Choose one impactful event per quarter. Make it count. You can't be everywhere, so target where the key players you need are most likely to be. 3-Point Pitch You get a moment of someone's time, hit them with the essentials. My go-to points are: 1. Unique Selling Proposition (USP) 2. Traction to Date 3. Vision for Growth Brevity is your ally. If you can't grab their interest in a flash, refine your angle. Market Snapshot Avoid drowning them in data. A brief yet vivid picture of the market's current state and its trajectory sets the context. Use 3 to 5 stats or trends to picture the marketplace future. Slogan Define your venture in one memorable line: My project: “Revolutionizing at-home fitness for a post-pandemic world.” Nike: “Just do it.” Statements like these stick. Lingo Leadership We coined the term "Fitness 2.0" to describe the next era of at-home workouts. Like Amazon's “Everything Store,” create a phrase that capsulizes your ethos. Engagement Synopsis You've got their interest; what's next? Outline briefly but vividly. Venture Blueprint Lay out the format and principles up front. We are about agility, requiring a minimum engagement, and we're upfront about our success metrics. Clarity is king. Demonstrate Value Stats and visuals on user engagement and market penetration are compelling. Remember, consulting with a legal expert is a must-do for presentations. Core Squad It's all about who’s driving the venture. Spotlight your team's expertise. And if your track history isn't lengthy... Lean into your team's strength and strategic outlook even more. Good folks and sound strategy can get you off the ground even without a long list of prior successes. In Wall Street lingo, we often said it's about the 3 Ms: • Market, model, and management Detail your Ms with the same precision you use on a sniper scope.

New Idea

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Idea: Embracing Artificial Intelligence in Business Operations In the quickly evolving business world, implementing artificial intelligence (AI) can significantly enhance efficiency and innovation. Here are three pieces of evidence from the episode that underscore this concept: 1. Improved Efficiency in Routine Tasks: Kellen Roland discusses how AI has streamlined his own workflow by taking over time-consuming tasks such as scheduling and technical problem-solving. This has allowed him to focus on higher-level strategic work and consulting, thus multiplying the impact of his efforts. 2. Enhanced Customer Experience: By integrating AI into customer service systems, Kellen sees the potential for businesses to not only boost their efficiency but also to engage with their clients more effectively. AI can promptly address customer queries, provide personalized assistance, and even predict future needs, thereby fostering a stronger customer-service provider relationship. 3. Growth in Email Communication: The power of AI extends to the enhancement of email and text message interactions, areas that are crucial for Kellen’s consulting outreach. Through AI's ability to analyze data and optimize communication, businesses can ensure that their messages are more impactful, targeted, and likely to yield positive responses from prospects and clients.

Tweet thread on learnings

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Tweet 1: 🎙️ In the latest episode of DTC POD, Kellen Roland shared invaluable insights on the integration of AI in business and the transformative influence of authentic growth strategies. Here’s what stood out the most: 👇 #DTCPOD #Entrepreneurship #AI Tweet 2: 1. AI as a Business Lever Kellen Roland doesn't just utilize AI; he leverages it to amplify his productivity in consulting. From scheduling to solving complex issues, AI is transforming his operational efficiency. 🛠️💡 #BusinessAutomation #AI Tweet 3: 2. The Email Renaissance with AI Communication is king in business, and Kellen sees AI revitalizing email engagement, making connections more valuable and interactions more impactful. 📧✨ #EmailMarketing #CustomerEngagement Tweet 4: 3. The Human Side of Business Success Through his journey, Kellen underlines the essence of mentorship and tailored growth strategies. His approach is about shaping real connections and nurturing genuine growth. 🌱👥 #Mentorship #BusinessGrowth Tweet 5: 4. A Fresh Take on CPG By spotlighting the need for healthier options in America's CPG market, Kellen’s vision for a mindful retail future becomes clear. Nutritious choices aren't just good ethics, they're smart business. 🍏🛒 #HealthyLiving #ConsumerGoods Tweet 6: 5. The Consumer's Role in Ethical Brands Kellen highlights how the consumer can push the envelope for quality and safety by supporting brands with strong ethical standards, like Momentous. 🏅👍 #BrandEthics #ConsumerPower Tweet 7: 6. Brands Living Their Values Not just in their offerings, but in their actions – that's where authentic brand values shine, as noted by Ramon Berrios. Brands need to practice what they preach. 🚀🌐 #BrandAuthenticity #CorporateResponsibility Tweet 8: 7. Jupiter and Cultural Storytelling Roland’s collaboration with Pharrell on the Jupiter project is all about giving cultural stories new life on a digital stage. It's a testament to the power of narrative in brand building. 🎤🎨 #Storytelling #DigitalPlatforms Tweet 9: 8. Perseverance Echoed by Both Hosts Kellen's insistence on perseverance and the hosts' agreement show the unanimous belief that success in business is deeply tied to persistence and true commitment. 💪🚀 #Persistence #BusinessMindset

Future State, 6 reasons post

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In just one year, Kellen Roland guided multiple brands to establish a dominating online presence, significantly boosting their sales while transforming the customer experience. From his insightful stint at Agenda to his influential role at Herschel, he collaborates closely with brand builders to forge a path for success in the highly competitive consumer-packaged goods market. This is a scalable, success-story-in-the-making which could evolve into a template for industry-wide flourishing. However, it's evident there's room for enhancements. As Kellen mentions, entrepreneurs often face unique obstacles, with many stuck in traditional modes of brand building and customer engagement. The even better future state involves entrepreneurs embracing advanced technologies, such as AI, to streamline operations and create more meaningful, personalized interactions with their customers. Here's how we can build on the current state to shape a brighter, more profitable future, bolstered by the right mix of tech, vision, and agile thinking: 1. Expand AI Implementation: Utilize AI across business operations, especially in areas like customer service, to create a seamless, efficient experience that fosters loyalty and trust. 2. Strengthen Digital Communication: Enhance email and text messaging systems with AI to automate and personalize communication, keeping customers engaged and informed. 3. Embrace Mentorship: Encourage industry veterans to share knowledge and guidance, fostering a culture of growth and innovation that elevates emerging entrepreneurs. 4. Prioritize Consumer Education: Support brands that invest in educating their consumers, particularly in markets like health supplements, ensuring informed decisions and safer outcomes. 5. Align with Ethical Values: Advocate for brands to demonstrate genuine ethical standards through actions and community involvement, not just through marketing narratives. 6. Cultivate a Visionary Mindset: Adopt and promote an approach that mirrors elite performers, such as relentless perseverance and audacious goals, to break through the static and elevate your brand. In mastering these strategies, brands can not only survive but thrive in the shifting sands of the consumer marketplace. Turning Kellen's expertise into actionable steps could form the backbone of not just individual success stories but industry revolutions. P.S. What strategies do you think are crucial for entrepreneurs to succeed in today's market? Do you believe AI and mentorship could play pivotal roles in the growth and innovation of your business? We invite you to join the conversation and share your thoughts. Your insights may be the catalyst for the next great leap in brand growth and customer engagement.

About the Episode

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In this insightful episode, Kellen Roland shares his tactical approach to utilizing technology, particularly artificial intelligence, to supercharge his consulting business and workflow. He discusses how AI has been instrumental in streamshakuling tasks that were previously time-consuming, such as scheduling and problem-solving, and looks ahead at its potential for revolutionizing customer service. Roland emphasizes the efficiency and engagement gains that AI can bring, painting a picture of a future where technology and personalized service merge to create more impactful customer interactions. Kellen's consulting expertise goes beyond tech; he dives into his strategies for advising businesses and entrepreneurs. He candidly sheds light on his personalized coaching method, which hinges on the dual pillars of belief and strategic planning. Through his anecdotes, we learn how he guides clients toward not just incremental improvement, but meaningful growth. He stresses the importance of an authentic approach to expansion, customizing his advice to match the unique challenges and aspirations of each entrepreneur, and the transformational power of such tailored guidance. On the consumer packaged goods (CPG) front, Roland engages in a thought-provoking discussion about the shifting landscape and how brands can capture the modern consumer's attention. He extolls the virtues of brands like Momentous, which lead by example in product quality and safety, underscoring a trend toward informed consumption and ethical standards in the industry. Additionally, he praises companies like Gros and Nguyen Coffee for their exceptional community engagement and modern marketing tactics, embodying the essence of going beyond traditional strategies to build robust direct-to-consumer connections.

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