Welcome to Inclusion Bites, your sanctuary for bold conversations that spark change. I'm Joanne Lockwood, your guide on this journey of exploration into the heart of inclusion, belonging, and societal transformation. Ever wondered what it truly takes to create a world where everyone not only belongs but thrives? You're not alone. Join me as we uncover the unseen, challenge the status quo, and share stories that resonate deep within. Ready to dive in. Whether you're sipping your morning coffee or winding down after a long day, let's connect, reflect, and inspire action together. Don't forget, you can be part of the conversation too. Reach out to jo.Lockwood@seechangehappen.co.uk to share your insights or to join me on the show.
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The Inclusion Bites Podcast
Valuing Your Health in Business
Speaker
Joanne Lockwood
Speaker
Heather McLellan
00:00 Healthcare professional, focused on vocational rehabilitation. 04:14 Periods without work impact both income, confidence.
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Highlights
“Ever wondered what it truly takes to create a world where everyone not only belongs but thrives?”
“if you're not able to work for a period of time, if you are the main person who delivers your business services, if you really are a solopreneur, you are not generating an income. You are not keeping your your funnel full of potential new leads, then that's going to potentially reduce your personal income if you don't have the right reserves in place.”
“I've had a strangulated hernia in my belly button, which went a bit which I had to have emergency surgery on, and that took about 6 weeks to recover. Yep. I had double pneumonia 1 Christmas, and that took about 6 to 8 weeks to fully get back on back on track again.”
“You can't plan, particularly. You can't predict. You may have some risk factors that mean you're more at risk of certain illnesses or injuries than somebody else, but you can't plan for it.”
“And that is one of the vulnerabilities because it just carries on like that because it's been like that from the beginning.”
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Full transcript
So adjust your earbuds and settle in. It's time to ignite the spark of inclusion with Inclusion Bites. And today is episode 120 with the title valuing your health in business. And I have the absolute honor and privilege to welcome Heather McLennan. And when I asked Heather to describe her superb she said that she has now experienced challenges of work and health from both sides of the fence, both as a professional and also her own personal experiences. Hello, Heather. Welcome to the show.
Hello, Joanne. Thank you so much for having me. It's very exciting to be here with you today.
Brilliant. Well, we we met a few months ago at a networking speaking event, and, yeah, we got chatting. So, yeah, I've been looking forward to this since we met. So valuing your healthy business, and as you say, in your superpower, you've experienced, should we say, poor health or or health that's impacted you in your own life, but also you you advise small business owners and help them recognize how important their health is in their business. So tell us a bit more.
Yeah. So it's probably best to to take you back to the beginning of my career. So I'm a health care professional by training, and I worked from very early stages in what's known to many people as occupational health. So working for large organizations initially at the beginning of my career as part of an occupational health team supporting employees who were injured and supporting their managers to help support them to return to or remain in work. And something we call vocational rehabilitation is the fancy terminology, but really enabling people to stay in work. Because most people do want to work, and it's come it's actually very good for us, which I'm sure we'll get into. So I've been doing that for almost 30 years. But 5 years ago, I also have my own experience of of ill health and some interesting diagnosis.
And I've had to really put all my professional knowledge into play for myself and reach out to many of my colleagues to help me and support me in the same process of of remaining in work. And I was running a small business at the time, so it was especially interesting.
Yeah. I mean, I've I've worked for myself. I've been a solopreneur for, like, 1998 is when I first went out into the proper wide world, but I was freelancing probably 3 or 4 years before that. So I haven't had a full time paid job Mhmm. For an employer since 1994. I think that's that's that's 30 years, isn't it? 30 years. Wow. Yep.
Blimey. No wonder I'm, well, I'm not turning great, but no wonder no wonder I'm stressy sometimes. Yeah. So I was always conscious very, very hyper aware that if I wasn't working, I wasn't earning. Yes. And I'm I'm not one of these people that stands up there and says, I've never had a day off sick in my life. I I value the time when I can't work and I need to take some time off. I'm not stoic and say, I'm gonna soldier through this for the sake of it.
But it is a worry, isn't it? Not having that safety net. Yeah. So I think what's really interesting for
us as small business owners is that there's several layers to that. In that, if you're not able to work for a period of time, if you are the main person who delivers your business services, if you really are a solopreneur, you are not generating an income. You are not keeping your your funnel full of potential new leads, then that's going to potentially reduce your personal income if you don't have the right reserves in place. And then, of course, if anyone listening to this has had any significant period of time off, we're talking maybe anything longer than 3 or 4 weeks. Very quickly, that can have a very negative impact on your self confidence, your esteem. And, actually, you can go into a bit of a downward spiral, which in itself becomes harder and harder to pull yourself out of and and believe you can get back to where you were before. So the there's a financial cost, but there's also a heavy personal cost if things don't go well.
Yeah. I I've had a I suppose over the last 10 or so years, I've had couple of things that have gone wrong. So I've had I had a strangulated hernia in my belly button, which went a bit which I had to have emergency surgery on, and that took about 6 weeks to recover. Yep. I had double pneumonia 1 Christmas, and that took about 6 to 8 weeks to fully get back on back on track again. And and recently, I've had hair transplants and those in in their own right to take some doubt. And I've had my gallbladder removed. And Yep.
Those sort of things. When you've had that kind of surgery that takes anesthetic, those kind of invasive procedures, they are 6 feet recovery, aren't they? And it's,
Yeah. So it's really interesting when you kinda look at the the big picture and, you know, some statistics and stuff out there that actually most periods of absence. And and, obviously, a lot of the statistics are based on people who are employed. So there is there is a difference, I believe, which you we'll come back to, I'm sure. In that the average kind of time off sick is less than 4 weeks. But if you are having surgery, you're right. You know, it's normally gonna be 6 weeks or more. And that can be a really interesting time because you know that you need to take the time to recover to ensure you get the best recovery and the best result from what you've had done.
And depending on what's going on, depends on how many other appointments you've got to attend, what rehabilitation you might need. And it's it's it is all consuming, and that's important to say that if we're off sick for a period of time, actually, that's about our full time job becomes us looking after ourselves and our recovery. That should be our main focus. But that's quite hard if you're also running a business at the same time and trying to keep the wheels turning on that as well as family life potentially in the mix. You know? There's a lot there's a lot going on.
Yeah. One thing I noticed, and this is my anecdote on this, is that when I was in the midst of the the procedure, the the lead up, the, oh oh my word. I'm feeling poorly. I'm feeling really rough. I need to get this sorted. In that in that sort of traumatic element of that those instance, I found that I was completely focused on what was going on with me, not with other things. And it was one of the ways I sort of said to people that, I knew I was getting better because I was getting bored.
Yes.
And it was almost like before when I was in this trauma zone, I wasn't getting bored. My brain was saying fixed self, and it just wasn't capable. You know? I wanted to sleep. I wanted to relax. I couldn't do anything, couldn't focus, couldn't concentrate, couldn't even watch telly. And then all of a sudden, ah, I'm bored. I wanna watch telly. I wanna do stuff when I get up.
Isn't it interesting?
Told me when I was ready.
Yeah. That's right. And I think that's very true. You know, we we have that inherent wisdom that we know that we need rest. We know that we need recovery. And now it is all consuming, and we can't really process and deal with other things, which also makes us, you know, potentially quite difficult to live with in these phases. Yeah. It's and I think that's the challenge for small business owners is that if you can feel the pull of your client customer base, any financial concerns, but you know that you need to spend time on yourself, you find yourself conflicted in that period.
And it becomes more and more difficult to do a good Jo, and at the same time, you're not looking after yourself adequately either. And if anything, I'll say the big difference between working with people who are employed versus self employed is that self employed people will probably hang on and keep working too long, and then try and get back to work too soon, and not allow themselves sufficient recovery or sufficient time to make a graduated return. We tend to think we wanna jump in. So as soon as you have that feeling of onboard, you'd wanna jump in completely and utterly back into work rather than giving yourself a a nice planned fate, what we call phased return to work.
It's well, I mean, we're talking here about, I mean, I the examples I use were physical. We've also got to consider other dimension as well, the the the mental health needs and other things that can also disrupt us and our well-being. Yeah. And those are often unseen, aren't they?
They are. And I think it is really important to think about, yeah, physical health and mental health. Huge crossover. You know, hopefully, gone are the days where we think these things are separate. They are definitely not. 1 impacts the other significantly. But also the unseen and often unacknowledged things like adverse life events. So if you had a significant life events, that makes it much harder to cope with day to day living.
And then if you also have a mental and or physical health condition on top of that, again, it's even harder. So those are the things that we hear about all the time that are considered trauma. They they are normal life, bereavements, marriages, moving house, births, all those things that are part of normal human living. But they are events that can impact our capacity to cope and even more so if our capacity is already limited by other factors in our health.
So what can we do to plan for this? I mean, obviously, some things you can plan for because you know they're gonna happen or because you're you're they're either elective or they're Yeah. You've been waiting for 8 months on the on the waiting list to get something done about it.
Yeah. But
many many times we don't have the luxury of of knowing what's what's around the corner. And that that is one of the stresses as a small business owner myself, solopreneur, that there's always in the back of your mind, what if I can't? Yeah. Yeah. What if I can't pay my rent, my mortgage, whatever it is, or be put food on the table because I can't earn.
Yeah. That so that's one of the things that I've really been pulling together over the last few years from my, say, pulling together professional experience and personal experience. Because now you can't plan, particularly. You can't predict. You know, you may have some risk factors that mean you're more at risk of certain illnesses or injuries than somebody else, in terms of, you know, genetic factors and predisposing factors. And also what we've just saying about adverse events in life or a huge volume of extreme life events happening does make you a little more susceptible to things happening, but you can't plan for it. And, of course, what could happen could be vastly different. You could have a broken ankle, which has a very clear treatment plan, surgical plan, and recovery time frame, or you could have something much more nuanced, maybe a mental health condition or a neurological condition, which is gonna be much harder to manage and predict and and need a totally different approach.
But what I actually help small business owners do is is try and create an overarching plan around, this kind of three parts. So it keeping a business and life flowing. So looking at your financial position in general, your legal position in general, setting that up as best you can for life's eventualities. And then also considering so if you became ill or injured, how would you handle that? How would you handle it in your business, and how would you handle it in your personal life? And, of course, the outcome is different for everybody. But then you've created your own I had a conversation with somebody the other week. And we all like, you're basically creating your own insurance plan. It's insurance, but not as you know it. It's not the type that you get off the shelf.
That might be part, you know, financial shelf. That might be part of your plan to have some financial security, to have some legal security, but actually to have an overarching plan that says, right, if something happens, this is the broad brush of how I'm gonna handle it. At least Joanne give you some reassurance and can give your family or colleagues reassurance that there is a plan if things go wrong.
Yeah. That that's that's the challenge, isn't it? It it it's the risk management, isn't it? Risk management, I don't know
what you're saying. Management. Yeah. And there's always vulnerabilities. And I say this, you know, when I speak in front of small business owners that if you are a solopreneur, there's obvious vulnerabilities. You can't account for every possibility, and and you can't actually necessarily pull somebody else into your business if you get ill. But planning for those vulnerabilities and saying, well, I can't actually do anything about that. I can't do anything about it right now.
Might be something you plan to implement in the future. Or it might be, well, I have to accept that if I can't work, there'll be no income coming into the business. There'll be no income coming into my home. Therefore, I need to have these sorts of reserves. Right? My plan is I need to sort out some reserves. Same with things like health insurance or cash plans for health cover and things like that. He's been looking at that and going well. Okay.
What have I got? What what would I need? What would my priority be now?
And and think about it. I mean, I'm a solopreneur, and I I've also been the principal and owner of of a small business. So Mhmm. You have 20 people, million, 2,000,000 turnover, clients, cash flow, VAT returns, all of the stuff you end up doing as a small business. Yes. So it's not just my inability to to function or be be present, but it's also what I have to do. So authorize the payroll. May often principles are involved in sales or in production or some element of the business that is dependent on them, and it's not just their livelihood they're worried about.
It's also the livelihood of the people who work in the business as well.
Yes. Yes. That's right. And I think one of the things that we also talk about is looking at the operations of the business in terms of, actually, I think and this is quite common, isn't it? Small business owners. Even as a business grows, there's maybe certain tasks that we hang on to that still only are done by the business owner or the principal, as you call them. And that is one of the vulnerabilities because it just carries on like that because it's been like that from the beginning. So I think it's important to have some intentional plans around creating, you know, what would be called from a business point to use some kind of contingency plans ensuring and this is one of the most common examples that I use is, can anyone else access the bill the bank accounts? The business bank accounts? So that if you were incapacitated in a way that meant you couldn't run the payroll, you couldn't pay the associates that you have, you couldn't pay suppliers, that somebody else could do that for a period of time. And even if it was restricted, it could be done.
And I think that's about finding this the the stage, isn't it, as a small business owner at which you can start delegating even if it's outsourcing some of those things. Mhmm. Or if you've got trusted members of the family that you would appoint to do those things if you were incapacitated. It's it's taking the opportunity to think about that when things are good rather than waiting until it's all gone belly up and other people are left worrying about it when you're in the hospital. Not probably not caring at that point.
No. Because there are many situations where you have no forward notice Exactly. Joanne accident or a very rapidly developing health care Yes. Development. During COVID, we saw people go from relatively healthy to ventilators in a few days. And it. Yeah.
Yeah. Well, actually, one of the reasons that I've created these services is that I was running a national rehabilitation company at the at the time I was diagnosed, which was in 2019. And I was diagnosed as having had a rare type of stroke swiftly followed by being told I'd got a rare type of blood cancer. And I was kind of using all my professional knowledge to try and manage my own hours and tasks, and and we have done some preparatory delegation work because the business was growing. So I was looking to start to enable some of my team to take on more duties simply because the business was growing and it made sense. But it didn't have it all in place. And it was actually in COVID in 2020 that we'd been going through an audit process for making sure that we were putting all our governance structures in place. And that it started before COVID.
It ended up taking longer than it should have done because of COVID. And one of the people in that said, so, Heather, have you got a written business contingency plan? I'm like, no. I'm living it. I am just I'm living it. You know, here I am. I've had some serious diagnoses which have led to all sorts of challenges. And then we've gone into a global pandemic. And at the time, we provided rehabilitation to people in their homes.
People who've been seriously injured with multiple multiple injuries from car accidents and workplace accidents and things like that. Suddenly, of course, we weren't supposed to go into anyone's homes. So I'm like, no. Of course. No. Well, I wasn't a big enough business to have thought about having a contingency plan because you're so busy building the business and trying to keep it running and just trying to keep up with yourself that we often haven't thought about these things. And the the saving grace really was that we had started doing a little bit from a business growth point of view. And I was able to delegate things over, but I was also able to delegate.
I was still conscious. I was able to communicate. I was able to do those things. So, yeah, it's very interesting.
Yeah. I I've my wife now works with me in the business, Marie.
Mhmm.
And very early on when I set up a limited company and with the accountant, they suggested that I mean, there's there's there's 2 sides. 1 is 1 is their sort of business protection suggestion was that they make her a share I make her a shareholder and an authorized at the bank and, you know, could speak on behalf of the business. So that that was before she joined the business. And then, obviously, now she's within the business. She has access to all the all the business side. Yep. And it it's it's it is reassuring to know that you haven't got to do everything in I'm not saying Marie could just deal with everything immediately, but at least she can speak to the accountant. She can speak to the bank.
She can have these conversations with us before. There's no power of attorney in place at the moment. You know, we keep talking about setting a power of attorney. Yeah. But being able to have that contingency I remember when I think it was my gallbladder. I was I was working on my own at that point, but I had a VA. Yeah. I was able to messenger on WhatsApp and just said, look.
Going to hospital, having an operation, need to clear my diary for at least the next week, and then I'll I'll we can chat once I've come out of surgery and things are happening. So Mhmm. It was just it's it's the now and next, isn't it? You gotta try and think about.
Yeah. And I think it's very interesting as well when you've got a couple who are working together in a business. In in some ways, it's good because it's easier if you like to to have somebody else as a shareholder and or give them permissions, you know, with the bank and things like that. And I, especially, because if one of you is taken ill, the other one's also dealing with your family life and your home life, not just the business. Jo, actually, if you've thought about it and you've discussed it and you've got something written down that if if this happens, x should happen. If this happens, y needs to happen. That means that person could go and get that document or from the computer or having Jo, okay. I know we spoke about this.
We've got a plan. But the other side of it is that you're also still quite vulnerable because it's still contained with within a household. How about you just mentioned about power of attorneys? I do need to I'm not a financial adviser. I'm not a legal adviser. But having gone through all this process that I've learned quite a lot about some of these things and that you can have a personal power of attorney for your health and for your finances, but you can also have one for your business. Because that, again, is important because that accounts for if you were taken ill to the point where you weren't able to communicate. Jo you were unconscious for a period, and that gives somebody else the ability to deal with your work, your business. Because the other interesting thing I discovered was that unless you have made alternative arrangements, if you actually died, your business would pass to your next of kin automatically, not to a business partner if you had one who wasn't a next of kin.
And now that might be okay if your next of kin is the person who's in the business with you, but if they're not, that might be the last thing they want, is to suddenly find themselves responsible for your business and dealing with its affairs as well as having lost you. So there's there are many things that are worth having conversations with the right financial people and the right legal people to set things up in the way you would want them to be processed in the event that you were incapacitated mentally and cognitively and where you actually died.
That reminds me of a story of a long standing friend of mine. His wife sadly passed away from cancer 10, 11 years ago, and they hadn't even even there's plenty of time to prepare, it wasn't a an overnight thing. It was a couple of years of of going through treatment. They still didn't identify the fact that who was going to inherit his wife's shares. And Yes. Those shares in the business passed to their children, not to him. They thought because she held them independently in her name. Her children inherited them, not him.
So suddenly, he's got 2 children owning a considerable chunk of of a multi multi million pound business with other shareholders that suddenly had new significant shareholders in the business who had no experience in that business or no willing to be part of it. So he he had to get his business to buy them out, They should have
So there is also a thing called, shareholder insurance, which means you can insure the business so that in the event that that happens, the business kind of the other shareholders can afford to buy out the people who've inherited. Mhmm. Because that's ultimately probably what you want and probably what they want. But if nobody has discussed the value of it or how that process happens beforehand. Again, it's just an extra complication that somebody who's already bereaved and traumatized is having to to deal with.
Yeah. And and it's all these things are, with hindsight, obvious. But in in this emotional turmoil where people, they tend to avoid conversations that are painful or awkward or I don't wanna talk about
death or really interesting because, you know, much of this is things that I've learned through through my process in hindsight. I'm fortunate enough to be here to be able to do that. And some of these things Jo, we'll get on in a moment. You know, some of the medical aspects of it and returning to work and all that sort of thing is that's my bread and butter and and helping people actually do the things they need to do again. But you discover all this along the way. And that the conversations I've had with people over the last 12 months or so as I've been developing this, a lot of people, I don't really want to think about it. And there is a little bit of a mentality, well, it's not gonna happen to me. A lot of us think it's not gonna happen to us.
But just to share some interesting numbers. So the UK workforce, over 36% of the workforce at the moment have a long term condition that at some point in their life will affect their ability to work. So that's the third of everybody of working age that you meet. We now know the incidence of things like cancer is rising, has been rising for a long time. It's now 1 in 2 people will get cancer at some point in their lives. So we have to acknowledge now. We have to get our heads out of the sand and say, this is likely to happen to you or a loved one or somebody in your business if you have another business partner. Something is likely to happen.
And rather than ignoring it, we start thinking about it and talking about it when we are calm and not in that phase of of trauma and stress. It's gonna be a lot easier to make some sensible plans as best you can. We can't plan for everything as we've said now than wait until the worst happens because it does feel like a disaster when it happens. You know, whatever happens, it will feel like a disaster. However big or smaller is, the initial stages of what happens are really difficult to deal with. Jo, yeah, I do want to encourage people to not sweep this under the carpet. Do have these conversations, you know, about what would you do or how would it be handled if this happened. You know, I said most people actually take off maybe 2 or 3 weeks for something, and then they're back at work, and it's no big deal.
But if it's something bigger and more significant, it can be life changing in so many ways. And it has I've always talked about it to my previous businesses that we meant we've dealt with people who had had serious injuries. It was life changing for them, and it was life changing for the people around them, their colleagues, but their families big time. And you might find I was talking with one of my some of my clients yesterday about if the person that's been injured, but then their partner has to give up work to look after them or has to take even 3 months off work to help look after them. The impact on the whole family and the dynamics, I had actually this reminded me a client a few years ago whose husband, she was ended up in ITU, an intensive care unit for well, I think it was several weeks. But in the 1st week, they didn't know how long she was going to be in intensive care. So he took time off because they had 4 children. But then his employers at the end of the 1st week were saying, well, how long is it going to be? And he said, I have no idea.
My wife's in intensive care. She's on a ventilator. I don't know how long she's going to be there. The next thing is he's made redundant or he's, you know, told that he can't have endless leave, and he loses his job. So not only have you now got somebody seriously ill with no known time frame for when they're going to be recovering, let alone returning to work. She was actually self employed. She was part of a family business, but her husband had then lost a secure Jo, which kept the family functioning financially. And it Joanne unravel very quickly, and it has this massive ripple effect.
I don't want to frighten people, but we do need to think about these things as best we can and plan if we can.
Yeah. I mean, the experience Maria and I had in this was, we all 4 of our parents at the time were going through their own health journey. So we became, you know, part of Sandwich Generation Yeah. Caring for elderly parents. So we it wasn't us that was affected, but our parents, which and it there was at one point in time, each parent was in the same hospital in different wards on different floors with different conditions to deal with. And so we were obviously having to sort out their their affairs and their challenges, pick them up, drive them in, you know, do all the various stuff as as as, supportive children would do. And then regretfully and unfortunately, Marie's mom passed away, so we had to deal with all of the the the the out come of of that with her Marie's dad, with the funeral arrangements and the that. And my mom had to cope with my dad going into a care home.
So we had all of these kind of different different situations with each of our respective parents
Yes.
All at roughly the same time. And it took our eye off the ball for probably 3 to 6 months in some way
Yes.
Dealing with these kind of things. So even though that wasn't a health issue for ourselves, it was a care dependency issue for parents. And and that that could yeah. As you get older, that's more likely to happen as well, isn't it?
Yeah. That has really come through actually in the last few months when I've been talking about these services that people are saying, well, yes, we are you know, we're primarily saying, let's look after yourself as a business owner. But, of course, the reality is if you're in that sandwich generation, especially with children and parents or, you know, siblings, then it could actually be somebody else's situation that means you need to step back from your work. Because at the end of the day, you know, our families take priority over our work. You should you know, hopefully, they should and they can. And if if we've made these sorts of plans for ourselves, we can use the same kind of plan to step back and take time out when we need to put our families first as well. And, Jo, yes, although these things are talking about if you or if you were injured or ill, the reality is that a lot of the things that you can apply would you'd be able to apply in that scenario as well.
Yeah. Again, I said this earlier about mentioned the word hindsight. And Mhmm. You just a lot of these things come out of nowhere. And what you're saying here is it's about as a business owner, you're looking at all of the things you worry about in business. That's that continuity is often forgotten about. You think about disaster recovery, we'll get our IT system protection, we'll have our backups done, we'll have our have a UPS sort of if the power goes down, we'll have if if things go wrong, we'll go to a Jo working space and set up office there.
I know. Got all those.
What if I go what if I go wrong? What if I go wrong? I put that into my plan, had I?
No. Exactly. And that's one of the things that I talk about is that, actually, you are your biggest liability. We protect our businesses externally. I've been on the phone to my insurers about some stuff today, checking some things. You know, you've got insurance in place. You've got those plans. You've got those backups.
But what about the backup for you if you go down? And that's that's you just talking about from a business point of view. Well, what do we do if our business leader goes down? But if you are the leader and you're the one going down, you're not gonna be worried. Well, you might be worrying about your business at the same time, but you're gonna have more important things to deal with too. You can't be the one managing the disaster in the business because you're the one who's dropped out of the business. So the first part of what we look at is trying to keep your business flowing and your home life flowing. And then we look at, well, how do you actually deal with the period where you need to take time off sick? And one of the things I talk about is slowing down or stopping. If you have some advanced warning, I. E.
You think you're becoming unwell or you get a diagnosis, but it's not taken you out completely from work, you have some time. You might still not know what time frame, but you have the opportunity to look at your work and go, well, how can I modify this? Reduce my hours, change my task, delegate. How can I reduce the workload on myself so that I can increase the time on my care for myself during this period? That would be ideal if we had some some kind of advanced warning. And, actually, that's kind of what happened to me because I started feeling unwell over a period of time. It wasn't a particularly dramatic stop. I became more and more unwell and struggling more and more over a period of time and eventually took some time out. Probably long later than I should have done because I was trying to run a business. But there is the other scenario where you will get stopped by something you have absolutely no warning.
Could be an accident. It could be a sudden illness. And that means that you are, you know, a unidentified date you are out of action from. And then you have to wait for treatment. You have to wait for conclusions. You have to wait on all sorts of other people, which we're not used to doing as small business owners either. We used to being in control to tell you what's gonna happen. So at that moment, you might have no idea whether you're gonna need 3 weeks off or 6 weeks off or 6 months.
Yeah. And what state you'll be when you come back because the world would have changed a lot in 6 months. The business landscape, will you have a business to come back to? Will you have a house to come back to? There's a whole load of things in there that that also is gonna impede your ability to recover because of the stresses and and the decisions you'll be making. You'll be rushing yourself back. Yeah. Whether you're not a full fitness, making making poor judgment decisions maybe, or making short term decisions rather than long term decisions.
Yeah. And also, I mean, depending on what's happened to you, you know, there's a lot of questioning of your own identity and who you are. And that happened to me. So we we met through the professional speaking association. And one of the reasons that I joined that is because after my illness, I was capable of speaking. My stroke that I had didn't affect me physically in that way, but I really lost my confidence. Completely lost my confidence because I didn't know who I was for a while. I didn't know if I was going to be capable of the things I used to do.
I didn't know how the future was going to look. And I used to do a lot of speaking at conferences to promote the business. And I was speaking about supporting people's rehabilitation and getting them back to work. And I remember one of my team at the time saying to me, so, Heather, are you ready to kinda get out there and speak at conferences again? It must have been about 2022 because in person conferences were starting up again a little bit. And I think that I did my first online conference, and then the the the face to face ones were coming up. And I was just like, I can't do it. I can't do it because I can't stand on the stage and talk about return to work when I don't know whether I'm doing a very good job of it on myself. And it's totally changed my perception of my identity.
That's been a part of the recovery, which, you know, is meanders and all over the place because that's quite a lot of soul searching and things that you do. And you also, if you've had something like this where you literally it makes you take stock of your life, it is the proverbial wake up call. You do also have to go through that process of going, well, what do I want to do with the rest of my life? Am I doing the right kind of work? Do I want to be in this business? Do I want to be doing this? Or do actually I need and want to be doing something else? So it can open up a massive other Joanne of worms.
So you talk about putting risk management in place. Let's call it risk management. That's that's that's what we talk about here, either through insurance, through duplication, through replication, through planning, through passwords in a safe somewhere.
Yes.
How do you help people when they are trying to return back Yeah. After a period of extended absence or disruption? How do you work with them in those ways?
Yeah. So you're actually that, you know, that's the kind of the bit that I love because I think all the things you've just talked about are about good business management. And maybe it's a case of seeing those as risk management for you as well as the business rather than just seeing it as the business. But actually, when you've been and had a period of time off sick, because the focus has to come back onto you away from the business. Hopefully, we've done all the right risk management for that, and it's taking care of itself. And if it's not taking care of itself, you've done everything you Joanne. And you know you did everything you Joanne, and it is what it is. And you'll have to sort that out later.
But it has to then toke turn to you and the focus on you and the time and the care that you need for recovery. And, of course, that then brings in practical matters like attending appointments. So it takes Joanne order amount of time to attend appointments at hospitals unless you live next door. Parking, parking charges, queues, waiting times, then you start waiting for a point with the, you know, consultants usually running behind. Then if you're lucky, you might have several appointments in the same hospital in the same week with different departments who then don't speak to one another. So the focus has to be your initial care, your treatment, and your recovery. Then that has to be about, as you said, actually said before it, you that point where you start realizing you've got some capacity I'm I'm starting to feel better. What should I be doing more of initially? And they're usually more self care things.
So the the nice tabs that fell off when you had to do the really serious, maybe treatment and rehabilitation. So it's simple things that we all hear about and we all talk about, but they become even more important. Good sleep, rest, nutrition. You know, good nutrition is the building blocks of physical repair in the body. Good sleep and rest can be so beneficial for mental health. Exercise for both mental and physical health. These things are the building blocks that we often can neglect. We think we'll get around to that next week, next month.
But part of that recovery period needs to be about putting those things back in first, then bringing in or maybe I'll think about doing a little bit of work. And the key to the return to work, there's a couple of things that happen and they're both to do with a 100%. There's 2 groups of people and you probably don't know which one you'd be in until it happened to you. Although I think we have a tendency as self employed to be one way or the other of it. So quite a lot of people think you've got to be a 100% better before you go back to work. And that might be considered a cultural norm within an organization if it's not being well communicated that there's a supportive process for returning to work. The problem with that is it can lead to you taking too long off work. As we also know, the longer people are out of work and off work, the harder it is for them to return because of the spiral in mental and physical health.
So waiting until you feel a 100% ready and like you did before you were ill it's not really practical or realistic. And it may you may never feel quite the same as you did before. But then there's the other side of the coin where people go, well, I need to be back at work. And they go from 0 to to a 100 overnight from doing absolutely nothing saying, well, I've got to go back to work. I'm going back on Monday, and I'm working a full week, and I'm gonna expect I can do everything. And that's usually too much. And then what happens is you end up in a boom and bust cycle. If you do too much, you get disappointed in yourself.
You feel that you let down your colleagues. Everyone else also gets confused because then you have to go off sick again. When you enter into this very difficult Jo yoing period. So both of those actually can be avoided by having what we call a graded and phased return. So this is literally taking the approach that say you did want to return over a period of 4 weeks. I'm gonna break this down very, very simply, but it doesn't illustrate it. But and you normally work 40 hours a week. It may be that in the 1st week, you plan to do 10 hours a week.
And you plan to do it from home. And you plan to do it 2 days a week for 5 days. Or you might say, well, I know I'm gonna need a rest by Wednesday. So you might say I'm going to do 2 and a half hours, Monday, Tuesday, take Wednesday off, and then I'll do 2 and a half hours, Thursday, Friday. Then if that week goes well, the following week, you might say, well, I'm gonna do 15 or 20 hours. You can see where I'm heading with this. Then 3rd week, you build it up to 30 or so. And then the final towards the end of the 4th week, you're building up to your full hours.
And you can also do that with the actual duties. So if you have some duties which are easier, either cognitively or physically, depending on the situation, you bring in the things that are easiest first to test yourself, give yourself a chance, give yourself a little bit of an ease in, and then you bring in those other duties as you go. And if it's been a physical thing, so my my background is as a physiotherapist and very much what we would be doing is building somebody's strength. So say you need to be able to lift things that weigh 25 kilos. In week 1, we'd be doing 5 kilos. In week 2, we'd be doing 10 to 15 kilos, and we'd literally be building up. And we talk about work tolerance and work conditioning. So you're using that period of rec you're still in recovery.
You might still be managing pain, anxiety, and symptoms. You're learning to manage those. You're learning to manage the fluctuations in those and the ups and the downs, but you're also bringing back in the additional work elements and giving yourself the best chance of success. Because ultimately, what we want is a sis a return to work that's sustainable for the long term for you and for your business and for the people around you.
And And, again, if we just bring into the this because a lot of a lot of the references you're giving there, in my mind, jump into physical type challenges. When we're talking about things like stress, poor mental health, bereavement, all those kind of things there. Yeah. Often, the the cause that got us there is gonna it hasn't gone away. And we put ourselves back in the danger zone straight away. So that's why it's really, really important to, look at what was causing
It is. And that's really interesting, isn't it? Because if if the cause of the mental health were contributing factors, because again, there's lots and lots of factors in these things. If the contributing factors were, say say, family bereavement, then you can't change it. It wasn't directly related to your work, but it is gonna affect your ability to work. Of course, it is. You're human. And therefore, some compassion for yourself about how much you can cope with, what situations you can deal with. You know, maybe that you don't don't answer the phone to start with.
You know, somebody else does that or you do just things by email if you're finding it difficult to hold a conversation without becoming upset, for example. However, of course, if it's actually work that is one of the stress factors, then, of course, that does bring into question the whole picture of, well, how do we look at that going forward? And that is particularly interesting because if you run your own business and your source of your stress is primarily your work and your business, then there obviously needs to be some naval gazing and reflection about why is that and what can be done about that. And looking at the business as a whole and saying, well, why is this the case and how could that be better handled going forward? Is it that you need help delegating, bringing in a VA, bringing in an associate? Or in some cases, is it that it's actually got bigger than you really want to be handling? And, actually, that was my eventual decision. I had a team of associates, and I sound a bit accident prone here. But in 2023, I broke my ankle. I ended up in the hospital with pins and plates and stuff while still running said business. And I'd been sort of looking at the future of the business. I'd had a I've got a 2 year plan put together.
And at that point, I just thought, you know what? I'm really finding it very hard to keep a handle on what everybody else is doing and keep myself well. And my my other conditions are long term and lifelong, so that I need to have a lifelong management strategy. So I actually decided that having a big team was not something that I wanted anymore for my future health and well-being associated with my work. So I chose to exit that business and go back to basically being a bit of a solopreneur, which brings its other challenges, but actually also means I can prioritize my needs, my day to day needs, and fit my work around that and vice versa rather than also having to contend with the extended impact of of a big team. So there are lots of things to think about, but it's still actually the the idea of having a graded return still applies and looking at tasks and activities that might cause additional stress. So actually, I have an interesting conversation I had with somebody last year with someone who was a call handler for emergencies, Not call handler. Sorry. But had to listen to the calls for emergency services.
And they've returned to work supported by the workplace, returned to work part time, but with what we would class as a restriction of not listening to those calls because those calls were too emotionally difficult for that person following their particular situation. So that's one of the things that you would look at. We do what we call a job demands analysis, which can be physically a physical and cognitive in terms of do I have to be able to walk or climb stairs or drive a car? But also do I have to concentrate for long periods, handle difficult situations, deal with traumatic situations. And that would come into the equation there. Well, I can do this bit. I can manage that. I could write a report about x, but please don't make me go and deal with that difficult stressful situation over there. And it might be what we call a temporary restriction, just something you don't do initially, but you then might build back up to it.
Or for some people, it might be a permanent permanent change.
Mhmm. Yeah. It I'm just thinking about Denise, but it's on my own relatable experience. So, yeah, it it is. Because after you've had a significant change in your life through illness, through health, whatever it is, you do change your outlook as well, don't you? So it may be just a every framing of of expectations and
What you expect of yourself
back.
What others think of you, what others expect you're capable of is really big. Yeah.
You mentioned your own anxiety about going back onto stage Joanne so your own capability may never return. Jo you've got to think about if that's the fundamental underpinning of your business.
Yes. Do you
have to do a rethink? And that yes. It it's this could be a complete, yeah, life changing.
Yes. It can be very, very pivotable. Pivotal. What's that? Yes. Pivotal. It can totally sweep the carpet out the rug out from under you, and you have to start again, which, again, you know, I mean, fascinating because I'm very much a believer in that our skills, our knowledge, our life experience is what we pull together. That's what I've been doing now to create something new. But there's loss in there, letting go of an old self.
And sometimes it's also about removing yourself from a situation where, you know, if you were leading a particular style of business with a particular team of people, and you have fundamentally changed your approach to your life. But other people expect you to be the same leader, the same person, with the same approach that you were before, and you're just not. There's no longer a match between you and your business, and something has to change in order to be well for the longer term.
And, also, I suppose if you're the kind of leader that lives on adrenaline and stress and 24 by 7, working all hours and propping it up and plugging holes Yep. And then suddenly you're not, that's potentially I mean, potentially, many business leaders are 3 people in terms of headcount, aren't they? So if you're if you're trying to reduce all of that impact, you're you're losing 2 people's input to the business in terms
of it.
You're you're seeing nowadays, plus worrying about it all night. Suddenly, you you say, I can't take this stress anymore. I'm and you've got hang on. Who's gonna if not me, then who? And it
Yeah. Because you can't you know, somebody else is not gonna step in and do what you did because they don't own the business.
No.
But also the loss of identity there as well is that if if the if people manage without you, what is your role? They don't need you anymore. They replace you into some other means. So then you think, well, what what am what am I even here for? You know? So it can bring on quite a significant kind of existential crisis. And, actually, it was just one of the one of the questions I ask people to consider is who or what drives you in your business? Because hopefully, it's you in your driving seat. You controlling how much you work, when you work, how you work because of what you love. And you probably went into business because you love what you do. But if it's got to a point where actually and it could be other people, but it might be things like fear and anxiety. Is it actually fear of failing? Is it fear of not making enough money to to pay the rest of the team? Is it somebody else's expectations about what this business should look like and be like that keeps somebody working too hard too long, pushing themselves day after day, week after week thinking, we'll get there eventually.
In 3 months, I'll be able to rest. In 6 months, I'll be able to rest. And I think if somebody's on a treadmill like that where they're not enjoying it, where there's fear and anxiety underlying their behavior, then that's a suggestion that there needs to be something looked at in the dynamics of the in the interplay between the business. And I'm talking more and more now actually when I talk to people about as a relationship. Your relationship between you, your health, and your business. Because if it's your business, ultimately, you want it to be working for you as well as for everybody else. So, yeah, I think it's really interesting.
I had an epiphany probably 24, 20, 28 months ago, so two and a half years ago. Mhmm. Where I don't know. I don't know what it was. I just I sort of woke up and thought, hang on a minute. I'm 60 in a couple of years' time. And I thought, hang on a minute. If I if I just thought about it, I've and I sort of said to myself, I've got 15 years of what I would call good health left.
75. You have? Yep. It was a good age to say, I can do things till 75. And then I realized, you know, looking at my parents, looking at people around me, there's definitely a shelf at that at 75. There's a shelf every year when you get older, But there's a significant shelf in the in the seventies. And I thought, well, if I can if I wanna get to 75 and be able to do roughly what I do now in some shape or form, professional speaker, stand on stage, consult, whatever I do. I thought, I'm gonna have to change something because I can't wait till I'm 72 to make a change. Yes.
My epiphany was I actually need to invest more in me, in my health, my wellness, my fitness, my diet Yes. Then I I'm in marketing. I was spending more on marketing than I was on me
Mhmm.
In my business. So that was kind of the epiphany. So I gave up drinking for for that and other reasons.
Yeah.
I started being more mindful about what I consume in terms of food, to try to bring my weight down. And I also joined a gym, personal trainer. So I started investing time in me because I'm actually the most important part of my business, and I wasn't investing in me at all.
Absolutely. You are your greatest, most valuable asset. Yeah. But also your greatest risk if you're not looking after that asset.
And I I had some health scares last August where I thought it was potentially a heart attack or something heart related. And I was fortunate enough that it wasn't, but I had ECGs. I had the full blood test. I had the full chest X rays. I've had ultrasounds. I waited for an MRI at the moment to to check something out. So I kind of came out of that feeling tick of, you know, all the major all the major things. There's no there's no shadows on the on my lungs.
There's no heart. My ECGs are fine. I still got a niggly problem which which won't go away. But, yeah, it's it's now now I know it's not critical. Well, I think it's critical. But, yeah, it was a bit of a wake up call because
Yeah.
It is and also the the randomness of the surgical appointments. You know, I've I've just left that letter this morning. Jo my my my MRI is in 20 weeks time. It's like Mhmm. I've been I've been in agony on and off since last August, you know. And this is yet another almost 6 months before I even have a chance for a diagnosis, let alone a dream.
And it's it's really interesting. I think, you know, small business owners, we're very used to being in control and and making decisions and getting on with things. And the the health care world is sadly not like that. You know, the resources just aren't there and things Joanne be very, very, very slow. The more that you're able to manage yourself and keep yourself well, and if you do have the ability to have things like private health care, then you can speed up some of those things. But, yeah, it's it's, brings to sharp focus as well the the tension between enjoying what you have right now, living the life that you have now, getting making time for the people that you love, the things that you love as well as work, because you probably love that too. And it's part of what you do it because you it's your passion, because you don't know what's around the corner. And you don't know what's gonna change, and you hope to make it to, you know, 75 or what have you.
But, actually, there's no point in getting to 75 if you've you're exhausted and you're unwell and you've not enjoyed yourself and hoping that on the other side of your 75th birthday, you're really going to start living because we never know. We never know. And so I think there's there's a balance there between, you know, enjoying life, getting quality of life now within our working, you know, but I don't really like the word balance because I don't think there's ever a a point of balance. I think it's a negotiation. It's the dynamic thing of of managing your health and your work together. But it shouldn't be a battle. It shouldn't be a battle between your health and your work. It should be some harmony, flowing together, ebbs and flows of both and having enjoyment that's not work and enjoying your work.
And then, you know, we can we could go on, but we're
We could. Yeah. I would say one of the the eventually empowering things as a small business owner is you you you you don't have to work if you don't want to. But and I also balance that by saying the other side of that is you have to work when you don't want to as well.
Yeah.
It's you take the advantages of of having your flexibility, freedom to be Joanne your life, to say yes to things you wanna say yes to, say no to things you don't wanna say you don't wanna do. But also there's on the flip side, there's the situations that you end up having to do that you don't want to because you have to. And Jo I think you have to enjoy the freedom when you have it and recognize that the you're chained as well.
Yeah. There's sometimes when you won't have that freedom, and then you'll have their way of trade off. And I think if anything, you know, can come out of this conversation for people listening is take a thing. Look at, you know, why are you in business? Is it working for you and your needs? Jo my one of my kind of daily mantras my for myself now is create work that works for me. Works for me on every level. Works for my health. Works for my, you know, stability. Works for my family situation.
Works that it's working just as hard for me as I am for it and and my clients and being intentional about that. And I think it's quite easy, isn't it? Again, when you're certainly in the early days, you're pushing, pushing, pushing, trying to build up a business. Then it kinda gets its own momentum, finds its own identity, and it can run away with you. And it's at that point going, well, hang on. Why are we here? Why are we doing what we're doing? And is it really fulfilling the needs that I hoped it would when I set out on this journey?
That's a great place to leave the conversation. Thank you. That is a good summary. So, Heather, that's been amazing. It's been really, really insightful. And, yeah, I can relate to much of it. And, you know, I have a story for virtually everything you were saying there. So, yeah, very powerful.
So how can people get hold of you?
So, the best, way to get hold of me is track me down on LinkedIn, which are my profile at Heather McClellan. And then, I have a website, which is hkm22.com. Hkm22 consulting. And, Yeah. I'm gonna run a variety of different services depending on what stage along this journey people might be might be at. And then I can be seen at various speaking events, online and in person, depending where people are.
Thank you so much. As we bring this conversation to a close, I want to express my deepest gratitude to you, our listener, for lending your ear and heart to the cause of inclusion. Today's discussion struck a chord. Consider subscribing to Inclusion Bites and become part of our ever growing community, driving real change. Share this journey with friends, family, and colleagues. Let's amplify the voices that matter. Got thoughts, stories, or a vision to share? I'm all ears. Reach out to jo.lockwood@seechangehappen.co.uk.
And let's make your voice heard. Until next time. This is Joanne Lockwood signing off for the promise to return with more enriching narratives that challenge, inspire, and unite us all. Here's to fostering a more inclusive world one episode at a time. Catch you on the next bite.
Also generated
More from this recording
🔖 Titles
Valuing Health in Business: Navigating Unforeseen Challenges
Prioritising Wellness: Essential Business Continuity Planning
Balancing Act: Health, Business, and Making Plans
The Impact of Health on Business Sustainability
From Personal Health to Business Wealth: Preparing for Uncertainty
Health in Business: Preparing for the Unexpected
Crafting a Health-First Approach in Business Strategy
Business Continuity: The Health Factor
Harnessing Health: Building Resilience in Business Operations
The Business of Health: Contingency Planning for Entrepreneurs
ℹ️ Introduction
[Podcast Intro Music Fading In]
Joanne Lockwood: Welcome to another episode of the Inclusion Bites Podcast, where we ignite inclusion with real talks that drive change. I’m your host, Joanne Lockwood, and each week, I bring you compelling stories, challenges, and victories on the journey to nurturing belonging and building inclusive cultures. If you're passionate about making a difference in the workplace and beyond, if you're a seeker of conversations that cut through the noise and demand action, then you’re in the right place.
Today’s episode is a crucial one for everyone who's striving to balance the scales of work and well-being. In "Valuing Your Health in Business," we’re joined by the remarkable Heather McLellan, a champion of occupational health with over 30 years in the field, who will share her wisdom and personal encounters with health challenges while running a business.
Together, we’ll explore why it’s vital for leaders and entrepreneurs to not only plan for business continuity in the face of health adversities but also to prioritise their well-being in this balancing act of life and livelihood. From discussing the importance of having a power of attorney and shareholder insurance to tackling the complexities of caring for ourselves and others, this episode promises to be an intimate dive into the often-overlooked personal side of business resilience.
So, whether you’re at the office, on your daily commute, or taking a well-deserved break, let's peel back the layers of what it means to truly value your health in the business world.
Don't forget, dive into the conversation with us and subscribe to Inclusion Bites for a dose of diversity that goes beyond the talk. Because together, we're not just talking culture—we're creating it, one bold conversation at a time.
[Podcast Intro Music Fades Out]
📚 Timestamped overview
00:00 A professional in occupational health care explains their career and personal health experience.
04:14 Small business owners face income and personal challenges during periods of absence.
08:17 Self-employed struggle with work-life balance and returning to work gradually.
10:43 In life, unexpected health issues can vary in their predictability and treatment.
14:27 Discussing business vulnerabilities and the need for contingency plans, especially regarding access to business bank accounts in case of owner's incapacitation.
19:29 Couples working together in business makes dealing with illness easier, with clear plans in place.
20:07 Plan for vulnerabilities within household, power of attorneys for health, finances, and business, business succession.
25:25 Serious injuries can be life-changing, affecting not just the individual but also their family and colleagues. It can lead to significant impact on work and family dynamics.
28:32 Encouraging business owners to make plans to put family first when needed.
30:56 Plan ahead for illness, adjust work to care for yourself.
35:48 Focus on your care and recovery, attend appointments, consider self-care.
37:32 Work recovery involves gradual return to work to support mental and physical health.
42:24 Consider outsourcing business tasks, delegate or revaluate workload.
43:42 The person found it hard to manage health with a big team, so chose to work alone for better well-being and work-life balance.
48:16 The text discusses the loss of identity and existential crisis in work, questioning one's purpose and driving forces in business.
52:48 Small business owners struggle with lack of control in healthcare. Emphasizes importance of self-management and private healthcare. Balancing work and life due to uncertainty.
53:42 Focus on enjoying life, managing health and work without a battle for harmony and enjoyment.
56:59 Expressing gratitude, encourage subscription and community engagement, share stories and contact for feedback.
📚 Timestamped overview
00:00 Healthcare professional, focused on vocational rehabilitation.
04:14 Periods without work impact both income, confidence.
08:17 Self-employed struggle to balance work and health.
10:43 Unpredictable health challenges, need for adaptability.
14:27 Ensure delegation and contingency plans for operations.
19:29 Couples working together in business have benefits.
20:07 Plan for vulnerability; power of attorneys important.
25:25 Life-changing impact of serious injuries on families.
28:32 Balancing work and family priorities in business.
30:56 Adjust work to prioritize self-care during illness.
35:48 Focused care, appointments, recovery, practical considerations.
37:32 Recovery should integrate work to aid return.
42:24 Consider delegation, reflection, and business growth strategies.
43:42 Transitioning to solo work for health reasons.
48:16 Fear of losing identity and existential crisis.
52:48 Maintaining control in healthcare for small business.
53:42 Quality of life now, not just later.
56:59 Expressing gratitude to listeners, promoting community engagement.
Episode Tags
business health planning, health in business, continuity planning, business contingency, preparing for illness, work-life balance, recovery in business, personal well-being, occupational health importance, small business resilience
A Subtitle - A Single Sentence describing this episode
Heather McLellan explores the crucial fusion of personal well-being and business resilience, sharing pearls of wisdom on preparing for health adversities with impactful foresight.
About this Episode
About The Episode:
In this episode, we dive into the crucial topic of prioritising health within the realms of business with our guest Heather McLellan. Heather's powerful testimonial combined with her expertise in occupational health introduces a compelling discourse on why and how business leaders should safeguard their health and prepare for unforeseen medical events. As someone whose life has been directly impacted by serious health issues, she brings not only professional know-how but also personal gravitas to our conversation.
During our discussion, you'll gain insight into:
The significance of incorporating personal health planning into overall business contingency strategies.
Understanding the criticality of shareholder insurance and power of attorney in maintaining business continuity.
Techniques for managing the intricacies of personal and business-related stress.
The importance of creating adaptive work environments to support recovery from mental and physical health challenges.
Strategies for a graded and phased return to work post-illness.
The necessity of recalibrating work commitments to align with evolving personal health conditions.
Approaches to crafting a work-life that caters to individual well-being as much as business success.
Episode Summary with Intro, Key Points and a Takeaway
In this thought-provoking episode of The Inclusion Bites Podcast, titled "Valuing Your Health in Business", host Joanne Lockwood welcomes Heather McLellan to discuss the often-neglected aspect of health in the world of entrepreneurship. Heather highlights the crucial nature of contingency planning and delegating, reflecting on her personal journey through a rare stroke and blood cancer diagnosis. Together, they explore the need for a power of attorney and the complexities faced by couples in business when health emergencies strike. They also broach the uncomfortable, yet essential conversations about business ownership and the impact of health issues on one's capacity to work, advocating for preventative discussions over reactive crisis management.
Heather comes with an extensive background in occupational health, built over three decades of supporting employees to manage work after injury. Her personal encounters with health challenges have compelled her to apply her professional insights to her business strategy, navigating her way through recovery and business management. With Joanne also sharing her experiences as part of the 'Sandwich Generation', the dialogue extends towards the need for small business owners to factor in personal health and care dependencies into their continuity planning—a stark deviation from traditional disaster recovery protocol.
The conversation moves through poignant stories and statistical evidence that underscore the reality of long-term health conditions affecting the workforce and the business landscape. Heather and Joanne also highlight the importance of a phased return to work, financial readiness for health-related business interruptions, and self-care practices. They drive home the message that personal well-being and business sustainability are deeply interconnected and call for serious attention from entrepreneurs.
This episode is a deep dive into the intersection of professional success and personal health, stirring listeners to reconsider their approach to managing their business and health side by side. Joanne Lockwood champions the notion that taking the time to safeguard the future through planning and open dialogue is more than a business strategy—it's an act of self-preservation and empowerment.
The key takeaway is that health can often be unpredictable, but the impact on business doesn't have to be. By embracing foresight, thoughtful planning, and open conversations about health in the business setting, entrepreneurs can turn vulnerability into strength. Listeners are left with the understanding that valuing health is not just essential for personal wellness, but also a strategic business move.
💬 Keywords
business continuity planning, delegating tasks, power of attorney, shareholder insurance, business ownership death implications, long-term health condition, cancer preparedness, family care responsibilities, disaster recovery measures, inclusion and belonging, occupational health, small business challenges, phased return to work, mental health in the workplace, workplace stress causes, delegating business operations, solopreneur vulnerability, business account access, professional identity change, business leader stress, personal well-being investment, healthcare system navigation, work-life balance, flexibility in business, self-care importance, business continuity risks, gradual return to work strategy, risk management, business management, supportive return to work process.
💡 Speaker bios
Joanne Lockwood is a respected advocate for inclusion and societal change. Through her compelling series, Inclusion Bites, she invites listeners into a world of thought-provoking discussions aimed at challenging perceptions and fostering a sense of belonging. With a heart firmly rooted in ensuring a thriving environment for all, Joanne serves as a knowledgeable guide, navigating through the complexities of inclusion and inspiring action among her audience. Whether it's over a morning coffee or during evening relaxation, she encourages participation and values the insights of others. Joanne is always open to welcoming new voices on her show and can be contacted at jo.Lockwood@seechangehappen.co.uk, emphasising her commitment to shared growth and collective transformation.
💡 Speaker bios
Heather McLellan is renowned in the field of healthcare as an ardent occupational health professional. Her career commenced with supporting employees within large-scale organisations, as part of a dedicated occupational health team. Her expertise lies in aiding those who have sustained injuries, and she plays a crucial role in assisting their managers to facilitate the employees' reintegration or continuity in the workplace.
Her proficiency extends to the domain of vocational rehabilitation – a term she uses modestly – which fundamentally involves empowering individuals to maintain gainful employment, a matter of significance given that the majority prefer to stay employed for both personal fulfilment and for its broader health benefits.
With nearly three decades of experience, Heather's career has been both professional and personal, intersecting significantly when five years ago, she herself encountered health challenges and was diagnosed with a condition that provided her with firsthand insight into the patient experience. Such an episode has only deepened her compassion and understanding in her field, solidifying her commitment to the cause of occupational health and the welfare of those she serves.
❇️ Key topics and bullets
Certainly! Here is a comprehensive sequence of topics covered in the text for the podcast episode "Valuing Your Health in Business," structured with sub-topic bullets below each primary topic:
Introduction to Health and Business Continuity
The importance of having a contingency plan in business for unexpected health issues.
Joanne Lockwood introduces the theme of the episode and the guest, Heather McLellan.
Personal Health Crises and Business Impact
Heather’s personal experience with a rare type of stroke and blood cancer.
The significance of being prepared for health crises as a business owner.
Strategies for Business Preparedness
Creating roles for family members in the business for unforeseen events.
The potential vulnerabilities of couple-run businesses.
The essential discussions and plans to protect business continuity.
Shareholder Preparedness and Insurance
A practical example involving a friend whose wife's shares complicated the business after her passing.
The need for shareholder insurance in managing unexpected transfer of shares.
Preparedness for Serious Health Issues
Highlighting the high percentage of the UK workforce with long-term conditions.
The need for conversations and planning before facing a health crisis.
Challenges in Balancing Business and Family Care
The 'Sandwich Generation' dilemma faced by Joanne Lockwood.
The importance of including personal health and care dependencies in business planning.
Profiling Inclusion Bites and its Host, Joanne Lockwood
The purpose of Inclusion Bites as a transformative podcast.
Joanne's background in business and self-employment.
Guest Profile: Heather McLellan's Experience
Heather’s 30 years in occupational health.
Her approach to supporting herself and her small business amid health challenges.
Financial and Emotional Costs of Health in Business
Impact on small business owners when faced with poor health.
Balancing recovery and the demands of running a business.
Graded Return to Work after Illness
Advice against rushing back to full duty post-illness.
Suggesting a phased return to work plan.
Emotional and psychological readiness for work after significant life changes.
Power of Attorney and Well-being
The need for a personal power of attorney for health, finances, and business.
Prioritising personal well-being in the face of health scares.
Physical and Mental Health Interplay
The impact of mental health and stress on work capability.
Stress management and the need for compassion in the workplace.
Planning for Unforeseen Business Disruptions
The importance of creating an overarching plan for illness or injury.
Contingency measures for solopreneurs.
Personal Identity and Business Operations
Reconciling personal identity with changing professional roles.
Dealing with stress and prioritising health as a business leader.
Work-Life Balance and Self-Care
The importance of finding a balance between work and well-being.
Flexibility as a business owner.
Connecting with Heather McLellan
Heather's LinkedIn profile and website details.
Call to Action
Encouraging listeners of Inclusion Bites to subscribe and share their thoughts.
Summary and Closure
Reiterating the importance of planning and self-care in business.
Risk management for personal and professional well-being.
Navigating a return to work and handling changes in the business landscape.
The Hook
Ever thought about what would happen to your business if life threw you a curveball? Prepare to unlock the secrets to safeguarding your empire against the unexpected...
"Your health is your wealth," they say – but how does it really impact your business's bottom line? Dive into the vital strategies that could save your professional skin.
Is your business bulletproof? Discover the unspoken strategies that resilient entrepreneurs use to keep their ventures thriving, even when they're not at the helm...
What's your plan if you couldn't work tomorrow? Navigate through the must-have conversations + contingency plans that will keep the lights on without you.
Burnout, illness, personal crises—do they spell disaster for your business? Not if you leverage these game-changing insights into building a robust safety net for your livelihood...
🎬 Reel script
Today on The Inclusion Bites Podcast, we explored 'Valuing Your Health in Business' with the incredible Heather McLellan. Heather shared her profound personal journey, reminding us that health crises don't discriminate – they can strike anyone, anytime, disrupting life and work. We talked about the necessity of contingency planning, shareholder insurance, and the power of attorney – vital tools for when the unforeseen happens. Heather's staggering statistic that 36% of the UK workforce has a long-term condition impacting work is a wake-up call. It's not if, but when health intersects with business. Remember, planning and open conversations about health are not just prudent – they're crucial for business continuity. Never underestimate the importance of your wellbeing. Tune into this enlightening episode, and take charge of your business's future while you care for your health. Subscribe to Inclusion Bites, and let's transform the business landscape together.
🗞️ Newsletter
Subject: Tune in to "Valuing Your Health in Business" - New Inclusion Bites Episode!
Hello Inclusion Enthusiasts,
I hope this email finds you in the best of health and spirits!
As business leaders, entrepreneurs, and changemakers, we're accustomed to the hustle and the never-ending pursuit of success. But have you ever paused to consider the toll it takes on your health?
This week on Inclusion Bites, we present a strikingly candid conversation that may just redefine your approach to health in business. Join us for Episode 120: "Valuing Your Health in Business," featuring the phenomenal Heather McLellan, a seasoned expert in occupational health with a moving personal story to share.
🔊 In this episode, Heather and I delve into:
The stark realities of unexpected health crises and the necessity of a business contingency plan.
Personal anecdotes that shed light on the links between health and business success.
How to safeguard your business and personal finances should you need to step away for health reasons.
The undervalued importance of emotional well-being in our work lives.
Whether you're self-employed, running a thriving enterprise, or steering the wheels at your organisation, this is one conversation you can't afford to miss.
💡 We're not just talking about health - we're talking about a vital part of your business's risk management and your personal peace of mind.
🎧 Listen now on [Podcast Platform] or find us at Podcast URL and don't forget to subscribe for a weekly dose of insightful and impactful discussions.
📢 Share Your Thoughts!
Your insights light a fire under our conversations. After listening, drop us an email at jo.lockwood@seechangehappen.co.uk with your takeaways, or share your story with us. Who knows? Your experiences might be the cornerstone of our next episode.
Remember, health isn't just a personal matter—it's a business one too. Let's embrace a new paradigm where our well-being is as much a priority as our bottom line.
Stay healthy,
Joanne Lockwood
P.S. Please share this newsletter with peers, friends, and your network who may need a nudge to put health on their agenda. Let's grow an inclusive community that supports not just diversity of thought but holistic well-being. And as always, join the conversation on Twitter using #InclusionBites.
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🧵 Tweet thread
🚨 New Episode Alert: "Valuing Your Health in Business" 🚨
1/ In our freshest episode of Inclusion Bites, we unpack the seldom discussed but vital topic of health in business. A must-hear for solopreneurs & business leaders! 🎙️ #InclusionBites
2/ Our guest, Heather McLellan, brings 30 years of occupational health expertise and a personal journey of overcoming unexpected health challenges. Join us as she sheds light on the path to preparedness & resilience. #BusinessHealth
3/ A rare stroke & blood cancer confronted Heather with stark realities—your business needs a contingency plan. Not someday. Now. We dive into why planning is not just smart, it's vital. #HealthInBusiness
4/ "What if-" isn't just a thought experiment. It's your safety net. Joanne Lockwood shares how she & her wife fortified their business against the "what ifs" of life, banking on their futures with solid planning. 💡🔒 #PlanForTheFuture
5/ Couple-run businesses, listen up. Your love's invaluable, but so is a straightforward chat about business continuation if one of you can't run the show. Awkward? Maybe. Crucial? Absolutely. #BusinessContinuity
6/ Heather's insight comes with a reminder: 36% of the UK workforce lives with long-term conditions. They may affect work, yet we barely plan for them. Time for calm talks before the storm hits. #WorkforceWellbeing
7/ The "Sandwich Generation" knows too well: caring for parents, kids, & handling a biz is a juggling act. Joanne Lockwood's anecdotal wisdom is a goldmine for navigating these waters without drowning. 🌊🤹♀️ #SandwichGeneration
8/ Beyond data recovery & emergency drills, we overlook personal health and care contingencies. Heather & Joanne stress this aspect of business planning to avoid tidal waves in our professional & personal seas. ⚙️💔 #DisasterRecovery
9/ Running a small business with health challenges? Stay tuned as Heather breaks down how to balance recovery & keeping your biz afloat. No sugarcoating, just genuine, hard-earned advice. 💪💼 #SmallBizTips
10/ If your business hinges on just you, you might face a reckoning when illness hits. Heather advises on the boom & bust of returning to work and the art of a gentle comeback. 🎢🛌 #SelfEmployedLife
11/ A heartfelt story: a friend's business, a wife's sudden illness, shares left to her children. Wake-up call to sort shareholder insurance NOW, not when it's complicated & painful. 📈📉 #ShareholderTips
12/ How do you balance work fulfillment & a relaxed recovery? Heather McLellan advocates designing your work to serve you on every level. A poignant conversation starter for every small biz owner. #WorkLifeBalance
13/ Your feedback fuels our fires! Share your thoughts & stories with us, as Joanne Lockwood aims to build a world more inclusive with every episode of Inclusion Bites. 🌍💬 #YourStoryMatters
14/ Check out Episode 120, "Valuing Your Health in Business," for a treasure trove of insights on business & health from Heather McLennan. Visit hkm22.com to connect with Heather directly. 🌐💖
Final note: Being self-employed & stricken with illness is a daunting combo. But planning for continuity is your business lifeline. That's the key takeaway—don't wait to insure your biz against health storms. ⚡🛡️
Tune in: [Podcast URL]
#ValueHealth #ResilientBusiness
[Image of Joanne Lockwood and Heather McLennan]
Share, subscribe, and let's keep this crucial conversation going. Every retweet, every listen helps safeguard another business, another dream. ✨🔄
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Thread end 🧵🎤
Guest's content for their marketing
Title: Reflecting on my Journey of Nurturing Well-Being and Business Continuity on The Inclusion Bites Podcast with Joanne Lockwood
As someone who has dedicated over three decades of my life to occupational health, advocating for employee well-being and providing support for those navigating the challenging waters of work after injury, I recently had the honour of sharing my insights on The Inclusion Bites Podcast. Hosted by the ever-engaging Joanne Lockwood, a tireless advocate for inclusion and diversity, the episode titled "Valuing Your Health in Business" provided me with a unique platform to discuss a topic very close to my heart.
It's not every day that you come across a content medium that is so deeply committed to transformative discussions. The Inclusion Bites Podcast is one such platform that doesn't shy away from bold conversations, and I am grateful for the opportunity to explore the intersection of personal health and business continuity alongside Jo.
During our conversation, I opened up about my personal encounter with an unexpected health crisis — a rare stroke and blood cancer diagnosis — and how it brought to light the vulnerability of businesses in the face of health adversities. My experience served as a crucial reminder for all of us to have solid contingency plans in place.
What struck me about my exchange with Jo was not just the focus on resilience and preparedness in the business context but also the very real human element that permeates every decision and plan we make. We delved into how my own life's work in supporting people post-injury became profoundly personal, and I had to apply this imbued wisdom to protect and sustain my small business during the most challenging times.
Joanne Lockwood's empathy and understanding, shaped by her own personal narrative of sharing business responsibilities with her wife, mirrored the very essence of these sometimes uncomfortable yet necessary conversations. Together, we emphasised the importance of pragmatism intertwined with empathy — a balance that is the cornerstone of both effective business leadership and personal well-being.
On the episode, we touched upon the vulnerability of couple-run businesses, how to manage succession planning, and the critical aspect of personal powers of attorney, which is often overlooked until it's too late. We also stressed the need for shareholder insurance to avoid complications that can impact not just the business but families and legacies.
I shared a poignant example of how a family client's business was affected significantly during a health crisis and how it rippled through their lives. It reminded me that as business leaders and entrepreneurs, we must not only prepare for such eventualities but also prioritise our own and our employees' well-being.
Sharing my guest appearance on The Inclusion Bites Podcast with you all is more than just an expression of pride in being part of such a thought-provoking show; it is a clarion call for action. I urge you to listen, reflect, and implement strategies that allow for health and business to coexist and flourish, even in the midst of a crisis.
If my story resonates with you or strikes a chord, I encourage you to reach out to me via LinkedIn or my website, hkm22.com. Together, let's make our businesses robust, inclusive, and resilient, one step at a time.
Warm regards,
Heather McLellan
Questions Asked that were insightful
Indeed, during the compelling conversation on "Valuing Your Health in Business," the Host, Joanne Lockwood, asked a selection of questions that elicited particularly insightful responses from our guest, Heather McLellan. We've curated these into an easily digestible FAQ series to offer greater value to our audience.
FAQ Series: Navigating Health and Business
Q1: How can small business owners prepare for unexpected health crises?
Heather emphasised the critical nature of having a business contingency plan and the value of delegating. It's essential to consider and prepare for unexpected health situations, which can profoundly impact the business's continuity.
Q2: What should couples consider when they work together in a business, to protect against unforeseen health issues?
Both Joanne and Heather discussed the unique vulnerability of couples who run a business together. It's crucial to have open discussions and make plans that encompass potential health events that could impact either or both partners.
Q3: Why is personal power of attorney important for health, finances, and business?
Heather stressed the significance of having a personal power of attorney, which allows someone you trust to take care of your affairs if you're unable to do so yourself. This arrangement is crucial not only for health decisions but also for maintaining control of finances and business operations if you become incapacitated.
Q4: How can business owners manage the transfer of ownership in unfortunate events like death?
The episode highlighted the need for proper planning, such as shareholder insurance, to ensure that the ownership of the business is transferred smoothly and according to the owner's wishes in the event of their death.
Q5: How does long-term health affect the ability to work, and why is it important for business owners to acknowledge this risk?
Heather pointed to statistics indicating that a significant portion of the workforce has long-term health conditions that affect their work. She urged the audience to plan ahead and prepare for the possibility of serious health issues.
Q6: What are the best practices for returning to work after a health-related absence?
Heather outlined the importance of a graded return to work, advocating for a phased approach over several weeks, rather than rushing back full-time. This helps prevent the boom and bust cycle and supports sustainable recovery.
Q7: How can businesses reflect on and reduce sources of stress within their operations?
The discussion pointed to the necessity for businesses to consider how they operate, potentially delegating more and even downsizing if needed, to maintain the well-being of business owners and employees alike.
Q8: What is the role of self-insurance in planning for health-related business interruptions?
It was noted that self-insurance through intentional planning and setting up contingencies is crucial for solopreneurs and small business owners. This could include granting others access to business accounts or having a trusted individual who can take over certain responsibilities.
Q9: How can small business owners balance self-care with the pressures of running their business?
Joanne and Heather advocate for the need to prioritise personal well-being over business demands when necessary. Flexibility and creating work that aligns with personal health and happiness are paramount.
Listeners are encouraged to reflect on these FAQs and consider the relevance to their own professional and personal circumstances. For more insights and a comprehensive take on these topics, the full episode, "Valifying Your Health in Business," is available on the Inclusion Bites Podcast at https://seechangehappen.co.uk/inclusion-bites-listen.
Feel free to share these FAQs and join us for more bold conversations on how we can create more inclusive, supportive, and resilient business environments.
Pain Points and Challenges
Title: Navigating Health and Business: Strategies from 'Valuing Your Health in Business'
Highlights from The Inclusion Bites Podcast Episode:
"Valuing Your Health in Business" with Heather McLellan
Pain Points & Challenges:
Business Vulnerability in Health Crises: Uncertain business performance if the proprietor or a key member falls ill.
Family and Work Life Impact: The complication of a family member's serious illness can ripple through the business operations.
Financial Strain for Small Business Owners: The stress of poor health coupled with financial instability when unable to work.
Balancing Recovery and Business Demands: The difficulty in managing personal health needs and professional responsibilities.
Personal Well-being vs. Operational Continuity: Struggling to find a balance between necessary rest and business obligations.
Preparing for the Unexpected: The lack of comprehensive plans for dealing with unforeseen illnesses or injuries.
Identity and Role Transition: Adjusting to changes in personal identity due to changes in professional capacity and dynamics.
Content Focused on Addressing Issues:
Creating a Contingency Plan:
To safeguard against the vulnerabilities in health crises, businesses – particularly small enterprises and those run by solopreneurs – must develop a comprehensive contingency plan. This should include:
Delegation frameworks: Identify key roles within the company and train employees to cover for each other.
Insurance: Explore shareholder and key person insurance options.
Legal Planning: Set up a personal power of attorney and ensure all necessary authorisations are in place for business continuity.
Financial Emergency Funds: Build reserves to be leveraged during downtime caused by health issues.
Prioritising Family and Personal Time:
Understanding the significance of the impact serious ailments can have on both family and work life, businesses must cultivate a culture that allows for flexibility. This involves:
Flexible Work Arrangements: Implement policies that permit employees to balance work with caregiving duties.
Clear Communication Channels: Maintain an open dialogue with clients and your team about potential changes or temporary downtimes.
Support Systems: Create or connect with support groups for entrepreneurs facing similar personal and professional challenges.
Financial Resilience & Recovery Planning:
The financial burden of illness can be mitigated by:
Business Savings Account: Regularly contribute to a business savings account as a financial buffer.
Personal Income Protection: Explore personal insurance options to cover income loss during times of poor health.
Phased Return-to-Work Programs: Develop a structured program that facilitates a gradual return to work, preventing the boom-and-bust cycle.
Navigating Self-care and Business Needs:
To balance recovery with business demands, encourage:
Self-care as a business strategy: Promote wellness as central to sustained business productivity.
Mental Health Awareness: Recognise the significance of mental health and incorporate strategies to address and support it within the business environment.
Regular Health Check-ins: Encourage regular health assessments for yourself and your team.
Inclusivity in Health Crisis Management:
Ensuring the business can continue in the case of personal ailment involves:
Being proactive, not reactive: Regularly review and update contingency plans.
Encouraging Rest: Cultivate a culture that appreciates the importance of taking needed time off for health reasons.
Adjusting Expectations: Reflect on your workload and responsibilities, making necessary adjustments to avoid overexertion.
Embracing Change in Personal and Professional Identity:
To address the challenge of identity and role transitions, it's essential to:
Facilitate Conversation: Open discussions about the emotional and psychological impact of transitioning roles within the business due to health reasons.
Encourage Professional Support: Seek guidance from mentors, coaches, or psychologists to help navigate the change.
Realign Business Goals: Adjust your business model to be compatible with your new circumstances.
In conclusion, "Valuing Your Health in Business" calls for a proactive approach to include health and well-being as core elements of business planning. By addressing these pain points, entrepreneurs can build more resilient and inclusive businesses that thrive even through personal health challenges. Keep the conversation going by subscribing to Inclusion Bites, and reach out to share your own stories and strategies for nurturing health alongside business growth. #InclusionBites
Blog article based on the episode
Title: The Silent Crisis: Tackling the Overlooked Aspect of Business Continuity
When we speak of business continuity, our thoughts tend to orbit around data backups, supply chain stability, and crisis management strategies. Rarely does the conversation pivot to a factor that is just as instrumental — if not more — to the resilience of our business: our health. Yet, as our recent Inclusion Bites Podcast episode with Heather McLellan, titled “Valuing Your Health in Business," vividly brings into focus, the soundness of a business is inextricably linked to the wellbeing of its leaders.
Imagine waking up one day faced with a life-threatening diagnosis that commands your immediate and undivided attention. It’s a scenario that uproots your world overnight. For Heather, as she shared on our podcast, the diagnoses of a rare stroke and blood cancer were stark reminders of her vulnerability, as much as an entrepreneur as a human being. And as our host, Joanne Lockwood, highlighted, this vulnerability is something that we often overlook when crafting business plans.
The problem is evident yet enshrouded in silence: our health is not only our wealth but the linchpin of our business operations. As entrepreneurs, especially those at the helm of small ventures, we tend to harbour a 'super(wo)man' belief that we are invulnerable. We're quick to insure our assets, our stock, our equipment—but staggeringly inert to acknowledge our most crucial asset: ourselves.
So, what happens when the unexpected strikes? For many business owners, the answer is, unfortunately, chaos. But it doesn't have to be this way. This episode is a wakeup call, echoing the voice of both our protagonists — Joanne and Heather. Through their personal narratives, we gleaned actionable items that can turn your contingency plan from overlooked to full-proof.
First, Heather stressed the importance of having a solid delegation process, which begins with trusting your team. By investing in training and empowerment, you create a backbone for your business that can withstand your absence. Joanne herself implemented this by making her wife a shareholder and a bank signatory, thus ensuring operational continuity.
Creating a will, taking out shareholder insurance, and establishing a lasting power of attorney are not just legal formalities but critical business safeguards. They ensure that your vision and legacy persist even when you're navigating through your health challenges.
Another actionable item is to communicate and plan. As Heather puts it, “You need to have these conversations when the waters are calm, not when you’re in the middle of the storm.” That includes discussions with your family, your team, and even with yourself about what business ownership entails in the event of illness or even death.
Furthermore, it’s essential to build a culture that allows a graded return to work. A phased plan is not so much about work as it is about recovery, acknowledging that jumping straight back into a full workload can cripple rather than facilitate healing. Address workplace stressors proactively, delegate or downsize if necessary, and always place your wellbeing at the forefront.
But perhaps the most crucial takeaway is the need to foster an inclusive culture within our businesses—a culture that understands and supports the health challenges that any team member, including the CEO, may face. Heather's occupational health background underscores the often-overlooked intersection between business acuity and empathetic leadership.
As Joanne shared, being part of the 'Sandwich Generation' herself, caring for aging parents while navigating her own professional maze, highlights an inevitable truth: personal health and care dependencies are real and unpredictable aspects that we must factor into our plans.
Indeed, it's all about balance—maintaining the equilibrium between ambition and personal fulfilment. And sometimes, this balance means acknowledging when it's time to reduce our duties to make space for healing or caring for loved ones. It's not a retreat; it's strategic resilience.
As we conclude in our episode, "Valuing Your Health in Business," these conversations may be uncomfortable—they may even seem macabre—but they are crucial. We must be radical in our approach to inclusion, embedding it within our business practices, our emergency strategies, and our expectations.
This call to action is simple: don’t wait for a crisis to happen to start planning for it. Begin today by examining your business framework through the lens of personal health. Get in touch with experts, such as Heather McLellan, who can guide you through the intricacies of occupational health or connect with Joanne Lockwood for insights on fostering an inclusive and resilient work culture.
Listen to our episode with Heather McLellan as a springboard for your transformation. Your health, your business, and ultimately, your legacy depend on it. Tune into the Inclusion Bites Podcast not just for inspiration, but for your strategic blueprint to thriving in business when life throws you a curveball.
So, subscribe to Inclusion Bites, engage with us, and share your story. We're here to listen, to discuss, and most importantly, to act. Because inclusion isn't just about others — it's about acknowledging our shared humanity, our frailties, and our collective strength to prevail amid adversity.
And remember — in business and life, your health isn't just a footnote; it's the headline.
The standout line from this episode
"In dealing with unforeseen health crises, it isn't just about having a contingency plan; it's about valuing your health as your business's most essential asset." - Heather McLellan on "Valuing Your Health in Business", The Inclusion Bites Podcast with Joanne Lockwood.
❓ Questions
Heather, could you share how your personal health challenges have influenced your approach to business contingency planning?
In what ways can business owners proactively prepare for unexpected health crises to ensure the continuity of their operations?
How did you, Heather, and you, Joanne, navigate the vulnerability that comes with couples working together in business in the face of a health scare?
Can you both elaborate on the importance of having difficult conversations about powers of attorney for health and business, and what that looks like in practice?
Heather, what led you to emphasise the need for a phased return to work, and could you detail what an effective return-to-work plan might entail?
Joanne, reflecting on the story about your friend whose business ownership was affected by a health crisis in the family, what advice would you give to business owners about shareholder insurance and succession planning?
What strategies can small business owners and solopreneurs adopt to avoid the ‘boom and bust’ cycle when returning to work after illness?
What measures can businesses put in place to ensure they are accommodating employees who are dealing with mental health issues, stress, or bereavement?
Heather, can you provide insights on the financial implications of poor health for small business owners, and how might they mitigate these risks?
Finally, how can listeners apply the principles discussed in today's episode to their workplaces to create more inclusive environments that value the health and well-being of every individual?
FAQs from the Episode
FAQ: Valuing Your Health in Business – Understanding the Balance
Why is having a business contingency plan important?
A business contingency plan is crucial because it prepares you for unexpected health situations that could impact your ability to work and run your business. It ensures that operations can continue, finances are managed, and your business remains resilient in your absence.
What personal experience does Heather McLellan bring to this discussion?
Heather McLellan shares her personal experience of being diagnosed with a rare type of stroke and blood cancer. Her story underlines the significance of being prepared and having contingency plans in place for such unforeseen health issues that may affect business operations.
What measures has Joanne Lockwood taken in her own business in light of potential health issues?
Joanne Lockwood has made her wife a shareholder and authorised her at the bank. They have also discussed the need for a power of attorney – legal arrangements ensuring decision-making capabilities when a person is no longer able to make decisions on their own due to ill health.
How do Heather McLellan's professional insights translate to her personal health challenges?
With 30 years of experience in occupational health, Heather has supported employees to remain in work after injury. When facing her own health challenges, she applied this professional knowledge to support both herself and her small business.
What is the impact of not factoring personal health into business continuity planning?
Failing to consider personal health and care dependencies in business continuity planning can lead to complicated, stressful situations during difficult times, affecting not just the business owner but the entire family and business operations.
What is the advised approach to returning to work after an illness, according to Heather McLellan?
Heather suggests a graded and phased return to work over a 4-week period. This approach eases one back into their work responsibilities, incrementally increasing hours and duties to avoid the boom and bust cycle often associated with returning too quickly.
What sort of financial implications should business owners consider in case they can't work due to poor health?
Business owners should think about how they will manage financially if they're unable to work. Heather stresses the importance of planning ahead, which includes the possibility of shareholder insurance and ensuring that there's a financial cushion to manage during times of health-related absences.
How did Joanne Lockwood's personal health scare highlight the importance of self-care?
Joanne shared her frustration with navigating the healthcare system during her health scare, emphasizing that it was a wake-up call to the necessity of investing in personal well-being and enjoying life outside of work.
Why is it important for small business owners to plan for their own long-term health conditions?
Considering that 36% of the UK workforce has a long-term condition that could impact work, it's crucial for small business owners to acknowledge the likelihood of serious health issues. Preparing in advance allows individuals and businesses to manage these scenarios better, minimizing disruption and stress.
Can listeners connect with Heather McLellan for more insights?
Yes, listeners are encouraged to reach out to Heather McLellan via her LinkedIn and on her website at hkm22.com for more information and insights into occupational health and strategizing for health contingencies in business.
For more information about discussions like these, visit the Inclusion Bites podcast at Inclusion Bites Listen, and don't forget to subscribe to engage further in creating an inclusive society.
Tell me more about the guest and their views
In Episode 120 titled "Valuing Your Health in Business," our guest, Heather McLellan, brings a wealth of experience from her extensive career in occupational health and personal journey through significant health challenges. With over 30 years supporting employees to remain in work after injury, and having to apply her professional knowledge to her own life, Heather speaks with authority and empathy on the intersection of health and business.
Heather advocates for the importance of preparing for the unexpected, especially when it comes to health. She stresses that uncertainties in health can arise at any time, and it is essential for individuals, particularly those in business, to have contingency plans in place. The stark reality she shares is that a significant portion of the UK workforce has a long-term condition that may impact their work, indicating that planning is not just prudent but necessary.
Through her personal experience of being diagnosed with a rare stroke and blood cancer, she underscores the critical need for preparedness. Heather discusses practical measures like delegating responsibilities and establishing a business contingency plan to safeguard against potential disruptions caused by health issues.
More than just planning for business continuity, Heather offers insights into the personal aspects of health crises. She illuminates the personal power of attorney for health, finances, and business, and the implications of business ownership in the event of one’s passing. Through the lens of her own narrative and those of her clients, she illustrates the far-reaching implications that health problems can have not only on the individual but also on their family and the business at large.
Heather’s conversation with Joanne also navigates the complex emotional terrain of handling a business while managing health concerns. They explore the importance of graded return to work and the need to be realistic about one's capabilities, and how mental health issues like stress and bereavement can profoundly affect work performance. Heather's advice on a gentle return to work, reducing hours, and prioritising self-care advocates for a compassionate approach towards recovery and professional responsibilities.
An established figure in her field, Heather can be reached for further discussions and counsel through LinkedIn and her website, which is hkm22.com. Her insights provide a valuable resource not just for business owners but for anyone looking to balance the demands of work with the uncertainties of health.
Ideas for Future Training and Workshops based on this Episode
Certainly! The episode "Valuing Your Health in Business" offered vital discussions around the integration of health and wellness into the business contingency planning process. Based on this episode, a series of training and workshops could be developed to assist business owners, leaders, and HR professionals in creating inclusive, supportive, and resilient working environments that consider health as a crucial aspect of business operations. Here are some ideas for future training and workshops:
Business Continuity Planning with a Health Focus:
Training on how to integrate personal well-being and health into business continuity plans.
Workshop on developing a step-by-step contingency plan that covers scenarios like leadership incapacity due to health issues.
Delegation and Empowerment Strategies:
Interactive sessions to teach small business owners and entrepreneurs the effective delegation of tasks.
Role-playing workshops that simulate scenarios where business owners must allow others to take the helm temporarily.
Legal Considerations for Health in Business:
Understanding and setting up powers of attorney specific to health, finances, and business decisions.
Exploring the implications of business ownership transfer in different health scenarios, including death or long-term illness.
The Personal Cost of Illness in Business Ownership:
Training on managing the financial and emotional impact of not being able to work due to illness.
Workshop on risk management and creating personal buffers to mitigate the loss of income during health crises.
Handling the 'Sandwich Generation' Challenge:
Coping strategies for balancing the care of elderly parents, personal health, and professional responsibilities.
Discussion groups on managing the complexities of being a part of the 'Sandwich Generation.'
Creating a Supportive Work Environment:
Best practices for adjustments and compassionate policies in the workplace for employees dealing with health or personal issues.
Training line managers in recognising and addressing the needs of team members facing health challenges.
The Role of Self-Care and Well-being in Leadership:
Workshops that emphasise the necessity of self-care routines and their relationship to effective leadership.
Mindfulness and stress-management sessions tailored to busy business owners.
Health and Business: A Guide to Graded Return to Work:
Programme outlining the importance of a phased return to work after illness, including planning for gradual increase in responsibilities.
Practical guidance on creating a supportive process for employees returning to work after medical leave.
Managing Work After a Health Change:
Exploring adaptive strategies for those whose health conditions have permanently changed their capabilities.
Panel discussions with health professionals and business leaders who have navigated returning to work after significant health events.
Personal Well-being as a Business Strategy:
Interactive sessions on reshaping work to fit personal health and lifestyle choices for long-term sustainability.
Case studies of businesses that have successfully integrated health and well-being into their operational models.
Each of these training and workshops could be infused with real-world examples, interactive elements, and actionable outcomes. These educational experiences would provide business leaders with the tools, awareness, and skills necessary to prioritize health within their business models, ensuring a more inclusive, supportive, and resilient work culture.
🪡 Threads by Instagram
"Heather McLellan shares a compelling journey. A stroke and cancer diagnosis taught her the value of a business contingency plan. A must-listen for anyone facing health challenges while running a business."
"Real talk on Inclusion Bites: Even as business owners, we must prioritize health. Jo Lockwood's story of making her wife a stakeholder for business continuity is a lesson in foresight and love."
"Navigating business with a health condition? You're not alone. 36% of the UK workforce are in your shoes. Heather's insights on business and personal power of attorney are eye-opening."
"Inclusion Bites explores the overlooked: personal health in business planning. A friend's tale of unexpected inheritance issues underscores the need for shareholder insurance. Stay informed!"
"Recovery isn't linear, nor should your return to work be. Heather advocates for a phased approach, acknowledging mental health's role. Insightful advice for those grappling with life’s changes on episode 120."
Leadership Insights - YouTube Short Video Script on Common Problems for Leaders to Address
[Opening Scene]
Host: "Hello, leaders! Today, let's unpack a common dilemma that many business trailblazers face. What do you do when health issues crash into your business plans?"
[Host's Commentary]
Host: "Here's the reality – as a business owner or leader, your health is invaluable. Not just for you, but for your business too! Yet, unexpected health matters can sometimes throw a spanner in the works.
So, what's the key to ensuring your business thrives, even when you're under the weather?
[Actionable Steps]
Host: "First, delegation is your lifeline. Ensure your team is well-trained and empowered to handle critical tasks. This isn't just about spreading the workload; it's about building a resilient business.
Next, have a business contingency plan. It's like carrying an umbrella – you hope not to use it, but you're glad to have it when the skies open up. This could mean having a second-in-command who can steer the ship or clear documentation on business operations.
Now, consider the legalities. A personal power of attorney and proper business documentation can prevent a whirlwind of problems if you’re temporarily unable to make decisions.
[Positive Outcome]
Host: "Putting these actions into play creates a safety net for both you and your business. It leads to a positive outcome where your health becomes a priority, and your business continues to grow.
Remember, leaders, your well-being is the foundation of your success. Take these steps, secure your health, and fortify your business. Stay strong, and lead wisely!"
[Closing Scene]
Host: "That's it for our Leadership Insight today. Look after yourselves and your ventures. Until next time!"
SEO Optimised Titles
Unveiling the 36%: Navigating Long-Term Conditions in the Workforce | Heather @ HKM Occupational Health
From Blood Cancer to Boardroom: Lessons in Business Continuity | Heather @ HKM Occupational Health
Thriving Post-Stroke: A 4-Week Return to Work Strategy | Heather @ HKM Occupational Health
Email Newsletter about this Podcast Episode
Subject: Unwrap the Secret to Balancing Health & Business on Inclusion Bites 🌟
Hey there!
Just peeking into your inbox with a little nudge about something I reckon you’ll find pretty valuable. It's shining a spotlight on an often-overlooked facet of running the show—your health.
Drum roll, please
We just dropped a brand-new episode of Inclusion Bites that's an absolute must-listen: "Valuing Your Health in Business."
Joanne Lockwood, your favourite conversation starter, sits down with the amazingly insightful Heather McLellan. They dig into the nitty-gritty of why every business brain needs to factor in their own well-being—not just as an afterthought, but as a key player in the success story.
And now, for your sneak peek - here are 5 golden nuggets you'll unearth by tuning in:
The Art of Delegation: Discover why it's crucial for your health and your business's continuity—yes, even in those surprise health hiccups.
Power of Attorney Power-Up: Learn why empowering someone you trust legally and financially can be a game-changer.
The Shareholder Shuffle: Hear an eye-opening anecdote that'll make you think twice about your business shares and the importance of shareholder insurance.
Facing the Health Odds: Wrap your head around the real stats and what they mean for your work-life groove.
Embracing the Sandwich Generation: Jo and Heather chew over the challenges of juggling elder care, business pressures, and everything in between.
Unique Fact Alert! Heather reveals that a staggering 36% of the UK workforce has a long-term condition that could impact their ability to swing into action at work. Mind blown!
Now, I won't just leave you with all this juicy info without a call to action:
👉 Click here [Podcast URL] to tune into Episode 120 of Inclusion Bites, "Valuing Your Health in Business," and let these insights marinate in your mind.
We’re eager to hear your thoughts. Did Heather’s advice resonate with your business story? Have you got your own tales of health in the hustle? Join the conversation on [Social media handles] and help us stir the pot on this critical topic.
Remember, taking care of business starts by taking care of you.
To being your best self in life and biz,
Jo and the Inclusion Bites Team 🚀
P.S. Don't miss out on future episodes and insights. Subscribe to Inclusion Bites [Subscription link] - it's the best decision you'll make all week!
Potted Summary
Intro:
In this earnest episode of Inclusion Bites, Joanne Lockwood and guest Heather McLellan discuss the critical yet often overlooked aspect of incorporating personal health into business strategy. They share profound personal experiences and practical advice on balancing health with the demands of entrepreneurial life, underscoring the importance of pre-emptive planning and the role self-care plays in sustaining business vitality.
In this conversation we discuss:
👉 Delegating tasks
👉 Health power of attorney
👉 Shareholder implications
Here are a few of our favourite quotable moments:
"It's about creating that business contingency plan, which really strikes home when it happens to you."
"When you're the heartbeat of your business, making your spouse a shareholder is more than just paperwork; it's about continuity."
"Having calm conversations early on about potential health crises beats scrambling in the midst of one."
Summary:
Unlock the secrets to merging personal well-being with business continuity in the latest episode of Inclusion Bites with Heather McLellan. Dive deep into a vital discussion on health, contingency planning, and the value of preparedness. Don't miss valuable insights — tune in now for a blend of personal anecdotes and strategic wisdom, and learn why safeguarding your health can become your business's strongest asset. Listen to the full episode for transformational takeaways!
LinkedIn Poll
Opening Summary:
In our latest episode of The Inclusion Bites Podcast titled "Valuing Your Health in Business," we explored the critical balance between maintaining good health and managing a successful business. Special guest Heather McLellan shared invaluable insights on how essential it is to create a business continuity plan in anticipation of unforeseen health events. We delved into real-life experiences and practical strategies for ensuring our businesses thrive even when our personal health demands attention. Now, we'd like to hear from you about how you value health in the business equation.
Poll Question:
How do you prioritize health in your business strategy?
Poll Options:
📈 Contingency Plan #PlanAhead
🤝 Delegate Tasks #Teamwork
🏥 Health Insurance #InvestInHealth
💡 Stress Management #KeepCalmWorkOn
Closing:
Your participation in this poll sheds light on the collective approach we take as professionals to balance business success and personal well-being. Cast your vote and let's learn from each other's priorities! #InclusionBites #BusinessHealth
Highlight the Importance of this topic on LinkedIn
🔊 Just tuned into an eye-opening episode of "The Inclusion Bites Podcast" titled "Valuing Your Health in Business", and I'm compelled to share why this conversation is pivotal to us as Senior Leaders, HR and EDI professionals.
In the hustle of scaling our businesses and fostering inclusive workspaces, we often sideline the one asset we can't afford to compromise – our health. 🏥
Heather McLellan's powerful recount of navigating health crises while running a business is a stark reminder that we're not invincible. Joanne Lockwood's insights on contingency planning, from making family members shareholders to organising power of attorney, underscores the need for readiness in adversity. 👩💼📝
As leaders and advocates for workplace well-being, this episode challenges us to reflect on how we value health in our business equations. Are we prepared for the unexpected? Do our continuity plans factor in personal well-being and support during critical health episodes? 🤔💼
It's clear that nurturing inclusive, supportive environments extends beyond our office walls. It's about creating systems resilient enough to support our personal lives too. 💪
We craft policies and champion D&I, but let's not forget the importance of embedding health as a core element of our business strategies. After all, businesses are human endeavors at their core. 🌟
Highly recommend giving it a listen and sharing your thoughts for a healthier, more inclusive future. #InclusionBites #BusinessContinuity #HealthInBusiness #Leadership
🎧 Listen now: [Insert podcast link]
@[Tag Joanne Lockwood]
@[Tag Heather McLellan]
Let's start this crucial dialogue within our networks! 🗣️
#Leadership #HumanResources #EqualityDiversityInclusion #WellbeingAtWork #BusinessStrategy
L&D Insights
Senior leaders, HR, and EDI professionals often grapple with the intricacies of fostering inclusion while maintaining productivity within their organizations. "The Inclusion Bites Podcast," specifically the episode titled "Valuing Your Health in Business," delves into the often-overlooked aspect of inclusion - health in the workplace. Here are the quick takeaways and suggested actions for professionals in these roles:
Key Takeaways:
Health must be recognized as a vital component of business continuity plans, with the same urgency as traditional disaster recovery measures.
Personal and business contingency planning are paramount, including arrangements like power of attorney for seamless operational transitions.
Emotional and mental well-being are as critical as physical health, and workplaces need to provide supportive environments and adequate recovery time for employees.
"Aha Moments":
Realizing the vulnerability of a business when dependent on a sole individual; the need for delegation isn't just efficient—it's essential for resilience.
The ripple effect of a health crisis on the business and family can be mitigated with well-thought-out plans and open conversations before emergencies strike.
Recognizing the 'Sandwich Generation' challenges offers an insight into the multifaceted pressures employees face, which can directly impact their work performance.
Action Items:
Reassess and update business continuity plans to encompass long-term health situations.
Cultivate a culture that openly discusses and plans for personal health contingencies among all levels of staff.
Introduce flexible work policies and phased returns to accommodate employees' mental and physical well-being post-health crisis.
Foster an environment where self-care is encouraged, and work-life balance is actively supported.
Move beyond the checkbox approach of D&I initiatives to authentically include health and well-being in the workplace narrative.
By integrating these insights, professionals can develop a workplace that not only values diversity and inclusion but also recognizes the pivotal role of health and well-being in sustaining a dynamic and resilient workforce.
Posting this analysis for your professional network? Don't forget to use our curated hashtags:
#InclusiveWorkplace 💡 #HealthInBusiness 🏥 #EmployeeWellbeing 🌱 #BusinessContinuity 🔄 #DiversityAndInclusion 🤝
Remember, in a truly inclusive environment, valuing health is not just about compliance - it's about compassion, foresight, and ultimately, smart business.
Shorts Video Script
Title: Navigate Health in Business Like a Pro! #BusinessHealth #ContingencyPlanning #SelfCare
[Text on screen: 😷 Unexpected Health Crisis? Here’s your Game Plan!]
Hey everyone! Imagine you're hit with a health issue out of the blue. You run a business, and now you're sidelined. Yikes! But don't panic, I've got the crash course on staying afloat through stormy health seas.
[Text on screen: 📝 Delegate, Delegate, Delegate!]
First off, delegation isn't just a buzzword; it's your business lifesaver. Create a contingency plan NOW. If you're out of action, who's your second in command? Make sure they know what's up – from daily ops to the big picture.
[Text on screen: 🏦 The Power of Attorney Power Play]
And here’s a pro tip: got a partner or a trusted person? Make them a power player in your biz. Shareholder, bank authority, power of attorney – believe me, it’s critical!
[Text on screen: 💼 Shareholder? Insure!]
Got a business partner who's also your life partner? It's not all rainbows and unicorns. Tough convos now can prevent epic messes later. Insurance for shareholders? Check that box. It's like wearing a seatbelt – you'll thank yourself later.
[Text on screen: 🔄 Phased Return: The Smart Comeback]
Okay, say you're healing up – don't jump in full throttle. Ease back into work, phase by phase. It's not about being 100%. It's about sustainable recovery without burning out. Trust me.
[Text on screen: 💡 Plans Change, and That’s Okay]
Life can knock us sideways. Accept that the business will have to adapt, too. Sometimes downsizing isn't failure – it's smart health investment. Balance is the new black.
[Text on screen: ⚠️ Plan V.S. Crisis: Be Prepared]
Moral of the story? Don't wait for a crisis to think about these things. Health issues, caregiving, they're more common than we think. Be the boss of your health and your business.
Thanks for watching! Remember, together we can make a difference. Stay connected, stay inclusive! See you next time. ✨
Hashtags:
#HealthyBusinessTips
#PlanForHealth
#BusinessContinuity
#DelegateForSuccess
#SelfCareInBusiness
Glossary of Terms and Phrases
In the context of the episode "Valuing Your Health in Business," from The Inclusion Bites Podcast, some concepts may not be frequently used in everyday conversation. Here is a list of those words/phrases along with the definitions as they are implied in the episode:
Business Contingency Plan:
A predetermined strategy outlining the steps a business will take to continue operations during an unplanned disruption (such as the absence of a key member due to health issues).
Power of Attorney:
A legal document that grants an individual the authority to act on behalf of another person in legal or financial matters, which could include making decisions for a business if the principal is incapacitated.
Shareholder Insurance:
A type of insurance policy that provides funds for the remaining shareholders to purchase the interest of a deceased or incapacitated shareholder, ensuring business continuity and financial stability.
Sandwich Generation:
A generation of people who are responsible for bringing up their own children and who need to care for their elderly parents simultaneously, balancing personal care responsibilities with professional duties.
Business Continuity Planning:
The process of creating systems of prevention and recovery to deal with potential threats to a company, including the health of its leaders and key personnel.
Occupational Health:
The field of health related to safety, wellbeing, and welfare of people at work, aiming to support employees in maintaining work after injury or illness.
Graded Return/Phased Return to Work:
A structured approach to help an employee who has been absent due to health issues return to work gradually, by slowly increasing hours and duties to prevent relapse or overwhelm.
Boom and Bust Cycle:
A pattern of work where one exerts themselves intensely leading to exhaustion, followed by a period of recovery, often seen when individuals rush back to work without a proper phased return.
Self-Insurance:
A method where a business or individual sets aside a reserve of funds to use in case of an emergency or unexpected expense, such as health-related absences, as an alternative to purchasing an insurance policy.
Solopreneur:
An entrepreneur who runs a business single-handedly, assuming all the risks and responsibilities without the support of a larger team or partners.
Delegating:
The act of assigning responsibility and authority to others to carry out specific activities, which is essential for a business leader to ensure operations can continue during their absence.
Ripple Effect:
The continuous and spreading results of an event or action, such as how a family health crisis might impact multiple aspects of both personal life and business operations.
These concepts are key to understanding the intricate relationship between health and business continuity, particularly for small business owners or entrepreneurs.
SEO Optimised YouTube Content
Focus Keyword: Business Health Planning
Title: "Business Health Planning for Smoother Recovery | #InclusionBitesPodcast"
Tags: business health planning, health contingency planning, inclusive workplace, business continuity, entrepreneur health, occupational health, personal well-being, business crisis management, health in business, inclusive business culture, leadership health strategies, small business planning, self-employment health tips, business recovery plans, preparing for health issues, business owner well-being, business risk management, efficient business operations, healthy leadership, power of attorney for business, coping with illness in business, delegating strategies, shareholder insurance, long-term health conditions impact, #InclusionBitesPodcast,
Killer Quote: "Addressing personal well-being is not just self-insurance, it's smart business continuity planning" - Heather McLellan
Hashtags: #BusinessHealthPlanning, #HealthContingency, #InclusiveWorkplace, #BusinessContinuity, #EntrepreneurHealth, #OccupationalHealth, #PersonalWellbeing, #CrisisManagement, #HealthInBusiness, #InclusiveCulture, #LeadershipHealth, #SmallBusiness, #SelfEmployment, #RecoveryPlans, #HealthIssuesPreparation, #BusinessOwnerWellbeing, #RiskManagement, #BusinessOperations, #HealthyLeadership, #PowerOfAttorney,
Why Listen
Coming up on the Inclusion Bites Podcast, we delve into a topic that often lingers in the peripheries of our business plans but is foundational to the sustainability and success of any enterprise - business health planning. In this episode, titled "Business Health Planning for Smoother Recovery," we unearth the critical link between personal well-being and strategic business continuity.
I, Joanne Lockwood, alongside my featured guest Heather McLellan, discuss the uncomfortable but vital conversations that can avert chaos when unforeseen health challenges strike. We've all heard it, "health is wealth," but when you're steering the ship of a business, it seems that adage bears an even heavier weight. Heather, with her thirty years in occupational health, coupled with her own confrontations with significant health challenges, imparts wisdom that resonates not only on a professional level but a profoundly personal one.
"The notion of preparing for ill health isn't about inviting negativity," Heather clarifies within our chat, shedding light on the statistics that suggest 36% of the UK workforce could face long-term conditions affecting their ability to work. Our dialogue takes us through the avenues of crafting a business contingency plan that includes more than just the nuts and bolts of operations but intertwines the often-overlooked fabric of Positive People Experiences and weaving a Culture Change that encapsulates personal emergencies.
This episode is a beacon for solopreneurs, business partners, and anyone entwined within the realm of entrepreneurship who hasn't yet considered the ripple effect a health scare or ongoing condition might have on their life's work. From tales of how a friend’s family navigated the difficult terrain of share distribution upon an untimely death to my own story of being part of the 'Sandwich Generation,' we foster a dialogue revolving around the balance between business and personal exigencies.
We also journey through Heather's prudent advice on adopting a graded return to work post-illness. The boom and bust cycle, she warns, is a real threat to meaningful recovery for those of us whose businesses hinge on our continuous input. Her mantra? Begin planning with a calm mind, rather than in the midst of a crisis.
With each anecdote and expert insight, this episode stitches a tapestry that illustrates the paramount importance of business health planning. The conversation is vibrant, the perspectives are diverse, and the take-home is clear: Ignoring the interplay between our health and business might be one of the most significant oversights in an entrepreneur's journey.
Closing Summary and Call to Action
Before you head out, let's encapsulate the treasure trove of insights and action points we've gleaned from "Business Health Planning for Smoother Recovery":
Implement a Business Contingency Plan that specifically includes your own potential health crises.
Open dialogue about the health-related 'what-ifs' with business partners and significant others to avoid being blindsided by adversity.
Recognise the interdependency between the well-being of business leaders and the health of the business.
Create an overarching self-insurance plan by having a personal power of attorney, financial contingency measures, and adequate shareholder insurance in place.
Acknowledge the unique challenges solopreneurs face and explore delegation or partnership avenues as part of a contingency strategy.
Embrace a graded return to work post-illness to ensure sustainable reintegration into the business.
Recognise stresses on mental health—bereavement, anxiety, depression—as legitimate catalysts for business disruption and plan accordingly.
Reflect on the sustainability of your business operations in the context of your personal health and well-being.
Consider the potential need for downsizing or reorganising your business to better accommodate your personal needs.
Foster a culture shift that places proper emphasis on personal health and family care within the business strategy.
Prepare for the succession of business ownership in the event of unexpected scenarios to secure your legacy and your loved ones.
Explore options for flexible working hours and adaptable roles that align with your evolving health needs.
Regular self-care, including medical check-ups and breaks, should be a non-negotiable part of your work schedule.
Financial resilience, through savings or insurance, is as critical as operational planning for times when work may not be feasible.
Stay proactive, not reactive, when it comes to your health and its potential impact on your business.
Outro
Thank you so dearly for tuning in to Inclusion Bites. Understanding the intricate dance of health within our business lives is crucial, and I truly hope that our discussion today provides not only a nudge to initiate those challenging conversations but also guides you closer to establishing a resilient and inclusive work culture.
If you found value in our discourse, I would warmly encourage you to like and subscribe to the channel. Your engagement helps drive these critical conversations forward. For more insights and episodes, visit SEE Change Happen at https://seechangehappen.co.uk and explore The Inclusion Bites Podcast at https://seechangehappen.co.uk/inclusion-bites-listen.
Stay curious, stay kind, and stay inclusive - Joanne Lockwood
Root Cause Analyst - Why!
Key Problem: Small business owners and self-employed individuals are vulnerable to health crises and do not adequately plan for business continuity during such unexpected events.
Why does this problem exist?
Many small business owners may be overly reliant on their personal involvement in daily operations, without effective contingency plans in place.
Why are they overly reliant on personal involvement?
There may be a lack of awareness about the risks or a belief that creating plans for such eventualities is not an immediate priority. In addition, there might be limited resources to invest in contingency planning.
Why is there a lack of awareness or priority?
The culture of 'business as usual' and an invincibility mindset can lead to complacency. This is often coupled with an entrepreneurial focus on growth and pressing day-to-day issues, rather than on potential future crises.
Why does this culture of complacency and invincibility mindset exist?
Entrepreneurs often thrive on challenge and may not face the consequences of a lack of planning until a crisis occurs. Discussions about illness, incapacity, and mortality are uncomfortable and frequently avoided until necessary.
Why are discussions about planning for ill-health avoided?
Societal norms often discourage discourse on ill-health and vulnerability, especially in the context of professional life, where showing strength and resilience is typically valued over vulnerability.
Summary of Findings:
The root cause appears to be a societal and cultural approach that inadvertently encourages an invincibility mindset among small business owners. This is further reinforced by a reluctance to confront uncomfortable truths about health and vulnerability, due to societal norms that prioritise strength and resilience in professional settings.
Potential Solutions:
Increase awareness: Campaigns, seminars, and content on platforms like Inclusion Bites can emphasise the importance of planning for health-related absences.
Education on planning: Provide resources that educate on how to create contingency plans and the importance of legal and financial measures like power of attorney and shareholder insurance.
Culture change: Foster a change in business culture to value proactive planning and discuss health and vulnerability openly in a professional context.
Facilitate support networks: Encourage networking among small business owners to share resources and advice on planning for health crises.
Offer tailored advice: Businesses might consider consultancy services that tailor business continuity plans to their specific needs, considering the potential health challenges.
Encourage personal well-being: Using platforms like Inclusion Bites to promote self-care and work-life balance as a business strategy for sustainability and resilience.
Through these actions, small business owners can be encouraged to face these challenges head-on, creating a more sustainable and resilient business landscape that acknowledges the reality of health vulnerabilities.
TikTok/Reels/Shorts Video Summary
Focus Keyword: Business Health Preparedness
Title: Boosting Business Health Preparedness | #InclusionBitesPodcast
Tags: business health preparedness, inclusion bites podcast, positive people experiences, culture change, business continuity planning, self-care in business, health in the workplace, occupational health, business contingency, shareholder insurance, caring responsibilities, sandwich generation, small business owner wellbeing, mental health support, phased return to work, solopreneur challenges, business leadership stress, work-life balance, risk management in business, nurturing belonging
Killer Quote: "Acknowledging the likelihood of serious health issues and having calm conversations in advance can be a game-changer for both personal and business well-being." - Heather McLellan
Hashtags: #BusinessHealthPreparedness, #InclusionBitesPodcast, #PositivePeopleExperiences, #CultureChange, #BusinessContinuity, #OccupationalHealth, #ShareholderInsurance, #CaringResponsibilities, #SandwichGeneration, #PersonalWellbeing, #MentalHealthSupport, #PhasedReturn, #Solopreneur, #LeadershipStress, #WorkLifeBalance, #RiskManagement, #NurturingBelonging, #InclusiveCulture, #DiversityandInclusion, #BusinessLeadership
Summary Description:
Are you ready to revolutionise the way you think about health in business? Dive into the ultimate conversation on Business Health Preparedness in this insightful episode of The Inclusion Bites Podcast. Heather and I explore the critical intersection of health challenges and business sustainability, emphasising the imperative 'Positive People Experiences' and 'Culture Change'. Uncover why it's essential for leaders to plan for unexpected health episodes, delegate duties, and foster a supportive work environment. It's a call to action you can't afford to miss. Reinforce the continuity of your business by tuning into our wisdom-packed dialogue. Listen to the full episode for strategies on meshing health considerations with sound business management at #InclusionBitesPodcast.
Outro:
Thank you for tuning in to The Inclusion Bites Podcast. I hope you found our conversation on Business Health Preparedness illuminating and not only relevant but essential for any business leader. Be sure to like, subscribe and share this snippet with others who can benefit from our inclusive content. Discover more episodes and insights at the SEE Change Happen website and listen to our full conversation on The Inclusion Bites Podcast here: https://seechangehappen.co.uk/inclusion-bites-listen.
Stay curious, stay kind, and stay inclusive - Joanne Lockwood
Canva Slider Checklist
This set layout should guide the design of a compelling LinkedIn Carousel post that aligns with the content focus of "Valuing Your Health in Business," tailored for senior leadership professionals in HR and related sectors.
Episode Carousel
Slide 1:
"Are you truly prepared for the unexpected in your business?"
Pensive emoji
Image background: A stormy sea with a lone boat, symbolizing unexpected challenges in business.
Slide 2:
"Heather McLellan's wake-up call 🚨"
Mic emoji + Headphone emoji
Image background: A snapshot of Heather McLellan with a quote overlay: "A rare health diagnosis changed my business approach. Find out how on Inclusion Bites."
Slide 3:
"Joanne & Heather discuss fail-safes you need NOW!"
Checklist emoji
Image background: A digital illustration showing two people examining a document, representing business planning.
Slide 4:
"Ever thought about your business without you?"
Thinking face emoji
Image background: A translucent outline of a person with gears and cogs inside, symbolizing the inner workings of a business.
Slide 5:
"Learn how to value your health 💙 and your business on the latest Inclusion Bites episode!"
Play button emoji
Image background: The Inclusion Bites Podcast cover art.
CTA: "Tap the link in our bio to listen & transform the way you work! 🎧 #InclusionBites #BusinessHealth"
6 major topics
Title: Valuing Your Health in Business: A Must-Listen Conversation with Heather McLellan
Meta Description: Dive into the insightful conversation on Valuing Your Health in Business, where Joanne Lockwood and Heather McLellan discuss the often-overlooked aspects of health, contingency planning, and the ripple effects on family and work.
Introduction:
In today's hustle culture, the mantra 'health is wealth' often gets sidelined. But what happens when your health unexpectedly nosedives, leaving you and your business vulnerable? During my enlightening conversation with Heather McLellan, a seasoned occupational health connoisseur, we unearthed indispensable wisdom about integrating health into business continuity planning. This isn't just about having a sick policy in place; it's a deeper exploration of personal resilience, contingency frameworks, and the delicate balance between professional commitments and personal well-being.
The Delicate Dynamics of Health and Entrepreneurship
There's a delicate yet undeniable link between good health and successful entrepreneurship. Heather illustrated this by sharing her harrowing experience with a rare stroke and blood cancer diagnosis. Could your business continue if you suddenly found yourself incapacitated? Heather underscored the value of having a sturdy business contingency plan. Curiosity peaked as she detailed a scenario that leaves many business owners pondering their preparedness.
Guarding Against the Unexpected with Shareholder Insights
My wife, a cornerstone in our business, not only shares the workload but also shares ownership. Making her a shareholder and authorising her at the bank were proactive steps we took early on. But have you ever considered the complexity of business ownership if tragedy strikes? I enlighten listeners with a tale of a friend whose children unexpectedly inherited his wife's business shares. This revelation underscores the worth of shareholder insurance and the strategic necessity of estate planning in safeguarding your legacy.
The Uncomfortable Yet Essential Conversations
Broaching certain topics with loved ones or business partners can be uncomfortable. Nevertheless, Heather and I shed light on the indispensable nature of these discussions. Ever wonder about the logistical fallout if a critical decision-maker in your business became incapacitated? We addressed this and shared the importance of personal and business power of attorney arrangements, prompting you to think, are your affairs in order?
Self-Care in the Sandwich Generation
Imagine being caught between supporting aging parents and sustaining a thriving business—welcome to the Sandwich Generation. As I reflected on my own journey, we pondered the capacity to juggle personal health crises with professional responsibility. Heather questioned, do our business plans sufficiently allow for the demands of family care?
A Graded Approach to Health and Work
After an absence from work due to health matters, it's tempting to jump back in full throttle. Heather, with her occupational expertise, argues against this 'all or nothing' approach. We discuss the merits of a graded and phased return, amping up responsibilities over several weeks. It's a call for patience and planning, but how do you know when you've struck the right balance?
Redefining Work to Fit Personal Well-Being
When your work forms the essence of your identity, any disruption can be earth-shattering. Heather and I explore the redefinition of self amidst significant health-related change. The need to re-evaluate our endeavours to ensure they truly serve us becomes glaringly apparent. Have you confronted how the work you do aligns with your individual path to well-being?
Conclusion:
My conversation with Heather McLellan served as a stark reminder that health cannot remain on the sidelines of business strategy. It's the centerpiece, the non-negotiable precedent for sustained success both personally and professionally. As business owners, leaders, or simply individuals striving for excellence, we must pledge to merge health mindfulness with our entrepreneurial spirit. Start today by evaluating your well-being quotient and how it integrates into the heart of your endeavours. Remember, this isn't just another diversity dialogue; it's a transformational corridor toward a healthier, more inclusive way of doing business. Let's keep talking, let's keep evolving, and let's take more impactful steps together toward integrating well-being in business.
TikTok Summary
✨🎙️ Health Isn’t a Luxury, It’s Your Business Lifeline! 🏥📈
Tune in to "The Inclusion Bites Podcast" where Jo Lockwood and Heather McLellan reveal the untold impact of health on business! Learn the power of contingency plans, personal resilience, and why your well-being is non-negotiable for business success.
Don't wait for a wake-up call! 🚨 Dive into Episode 120: "Valuing Your Health in Business", and discover life-saving strategies for you and your business.
Tap into the full episode here 👉 https://seechangehappen.co.uk/inclusion-bites-listen
#InclusionBites #BusinessWellness #Entrepreneurship #HealthFirst #PodcastLife #JoanneLockwood #SeeChangeHappen
Slogans and Image Prompts
Sure, here are some slogans, soundbites, and quotes from the episode "Valuing Your Health in Business" that could work well on merchandise, along with corresponding AI image generation prompts:
Slogan: "Health in Business, Wealth in Life"
AI Image Prompt: Illustrate a balance scale, with one side depicting a flourishing tree symbolizing 'health' and the other side showing a treasure chest filled with coins and jewels representing 'wealth'. The background is a gradient from green to gold.
Quote: “Delegate to Elevate”
AI Image Prompt: Create a vibrant image of several hands, each holding a different business tool such as a pen, laptop, calendar, and telephone. Above them, a hot air balloon rises, symbolizing elevation, with the quote "Delegate to Elevate" on its envelope.
Soundbite: "Planning Powers Potential"
AI Image Prompt: Depict a chessboard with a glowing king piece that has been placed in a checkmate position. The pieces should emit an aura of energy, and above the board, the phrase "Planning Powers Potential" hovers like a mantra written in bold, inspiring fonts.
Quote: "Calm Conversations, Confident Continuity"
AI Image Prompt: Illustrate two stylized figures seated calmly, engaged in a deep conversation under a tree with firm roots, representing stability. Above them, the quote "Calm Conversations, Confident Continuity" is woven into the leaves of the tree.
Slogan: "Navigate with Self-Care"
AI Image Prompt: Visualize a compass with the needles pointing towards a heart icon, symbolizing self-care as the true north. Surround the compass with a serene landscape and above it, inscribe the slogan "Navigate with Self-Care" in an adventurous script.
Soundbite: "Flex Your Work to Fit Your World"
AI Image Prompt: Design an image showing a flexible hourglass where the sand forms various work and life shapes (like a laptop, family, and fitness gears) as it flows. The soundbite "Flex Your Work to Fit Your World" should be present in a flexible, bending font.
Quote: "Thrive Through Delegation"
AI Image Prompt: Feature an abundant garden with plants and flowers in the shapes of office icons (documents, computers, phones). Butterflies with 'Delegate' wings are pollinating the flowers. The quote "Thrive Through Delegation" floats above the garden in a vibrant font.
Hashtag: #InclusionInRecovery
AI Image Prompt: Craft an image of joined hands of diverse skin tones forming a circle around a blossoming lotus flower, representing recovery and growth. The hashtag #InclusionInRecovery encircles the image like a unifying bond.
To ensure these designs resonate with your audience and remain under the trademark or copyright restrictions, you could infuse them with visual elements unique to your brand or podcast. These AI-generated images would make engaging, conversation-starting graphics for your merchandise.
Inclusion Bites Spotlight
Heather McLellan, a distinguished voice on preserving health amidst the professional sphere, graces this episode of The Inclusion Bites Podcast, offering indispensable wisdom on "Valuing Your Health in Business." With an illustrious background in occupational health and a personal journey through daunting health challenges, Heather casts a spotlight on the often-overlooked aspect of health preparedness in the business landscape.
Underpinning her dialogue is the conviction that neglecting personal wellness can wreak havoc on both the individual and the enterprise. Heather speaks candidly of her confrontation with a rare stroke and blood cancer, inciting a powerful discourse on the urgency of situational readiness and the prioritisation of health contingencies.
This episode delves into the intimate narratives of Joanne Lockwood and her significant other, as they navigate the complexities of interdependent health and business responsibilities. Together, they dissect the minutiae of emergency preparedness from shareholder involvement to the sobering necessities of power of attorney.
Heather's conversation with Jo extends well beyond her expertise; it becomes a profound narrative of resilience, articulating the imperative to meld personal care within the business continuity framework. With a concerted focus on UK statistics and real-life scenarios, Heather and Joanne illuminate the significance of early, calm conversations surrounding health crises, championing the integration of care dependencies into business disaster recovery strategies.
As they contend with the delicate balance of work obligations and personal welfare, Heather and Joanne's stories resonate with a truism: addressing our health within our professional lives is not a matter of convenience, but of critical foresight.
In this pivotal episode, Heather McLellan's powerful testimony and strategic insights will inspire listeners to reassess and fortify their professional blueprints in alignment with their most invaluable asset – their health.
YouTube Description
Title: Valuing Your Health in Business - The Inclusion Bites Podcast Ep. 120 with Heather McLellan
Description:
🔥 How resilient is YOUR business against life's unforeseen health challenges? 🔥 In episode 120 of The Inclusion Bites Podcast, titled "Valuing Your Health in Business," your indomitable host Joanne Lockwood, invites occupational health expert Heather McLellan to dismantle the oft-overlooked links between health, well-being, and business continuity. In this eye-opening session, we uncover the stark reality that unforeseen health conditions can leave a business, especially small ventures, vulnerable and unprepared.
👉 Heather McLellan shares her stark personal journey through a rare stroke and cancer diagnosis, unravelling the critical lessons on business contingency planning. Joanne Lockwood counters with her experience, discussing the practical steps taken to secure her business future, revealing the power of forethought in securing continuity.
Through candid anecdotes and personal reflections, Joanne and Heather reveal the intersections of personal well-being and sustainable business operations. This podcast demonstrates why discussions about health should no longer remain in the shadows but should take centre stage in your business strategy.
Let's face it - the "invincible" entrepreneur is a myth. As Heather identifies, with 36% of the UK's workforce battling long-term health issues, the matter isn't if a health crisis will strike, but when. Joanne's narration of personal narratives and Heather's wealth of knowledge provide a compelling narrative that will challenge listeners to reconsider health as not just an individual concern, but a critical business strategy.
🏆 By the end of this episode, you won't just think differently about personal health in relation to business - you'll feel empowered to act. From grappling with the challenges facing the 'Sandwich Generation' to considering shareholder insurance, the conversation is packed with insights to initiate change.
Prepare to be motivated to implement practical takeaways, such as establishing a personal power of attorney and prioritising family even in the entrepreneurial hustle. Feel emboldened to tackle those tough conversations and make your business robust enough to weather unexpected health storms.
Don't let hindsight be your teacher. Tune in to this poignant discussion that could pivot the future of your enterprise.
👇 Dive into the conversation and join us in transforming how we think, feel, and act about our health and business. #HealthInBusiness #SmallBusinessTips #EntrepreneurWellbeing #BusinessContinuity #InclusiveCulture #HealthIsWealth #SelfEmployedLife #BusinessResilience #InclusionMatters #InclusionBites
📌 SUBSCRIBE to Inclusion Bites for more insightful episodes: https://seechangehappen.co.uk/inclusion-bites-listen
Inclusion Ignited: Join us in the conversations that challenge, on Inclusion Bites.
#InclusionIgnited #Diversity #Belonging #InclusionAndHealth #FutureOfWork #BusinessPlanning #WorkplaceInclusion #MentalHealthMatters #OccupationalHealth #InclusionBitesPodcast
10 Question Quiz
The Inclusion Bites Podcast Quiz: Valuing Your Health in Business
What does Heather McLellan emphasize as crucial for business owners in case of unexpected health situations?
A) Focusing solely on profit maximization
B) Creating a strong advertising campaign
C) Delegating and having a business contingency plan
D) Ignoring potential health risksJoanne Lockwood discussed measures taken in her business related to:
A) Marketing strategies
B) Staff recruitment
C) Shareholding and bank authorizations
D) New product launchesWhat is the vulnerability highlighted when couples work together in a business?
A) Conflict of interest
B) Difficulty in decision-making
C) The need for discussions and plans for unforeseen events
D) Branding inconsistencyThe episode advises business owners to prepare for which serious health issues by having conversations and making plans in advance?
A) Common colds
B) Muscle sprains
C) Allergic reactions
D) CancerJoanne Lockwood identifies herself as a part of which generation faced with dual caregiving responsibilities?
A) Millennial Generation
B) Generation X
C) Baby Boomers
D) Sandwich GenerationWhat is Heather McLellan's professional background?
A) She is an occupational health specialist with 30 years of experience
B) She is a finance expert with a focus on retirement planning
C) She is a marketing consultant specializing in branding
D) She is a legal advisor with expertise in intellectual propertyAccording to Heather McLellan, what is the suggested duration for a graded return to work after an illness?
A) 1-week period
B) 2-week period
C) 3-week period
D) 4-week periodWhat does the episode stress as a form of "self-insurance" for small business owners?
A) Having a large number of employees
B) Creating lucrative marketing strategies
C) Developing an overarching health and illness plan
D) Increasing product pricesWhich of the following is not mentioned as an important aspect of business continuity planning?
A) Delegating access to business accounts
B) Shareholder insurance
C) Frequently changing the business logo
D) Considering the impact of adverse life eventsHow can listeners of the Inclusion Bites Podcast connect with Heather McLellan to discuss the importance of health in business?
A) Through postal mail
B) Via LinkedIn and her website hkm22.com
C) By using a radio call-in
D) Through telegrams
Answer Key:
C) Delegating and having a business contingency plan
Heather McLellan discusses the importance of being prepared with proper delegation and planning in case of health emergencies.
C) Shareholding and bank authorizations
Joanne Lockwood talks about making her wife a shareholder and authorizing her at the bank to prepare for unexpected events.
C) The need for discussions and plans for unforeseen events
The episode discusses the importance of being prepared with discussions and plans to avoid complications if couples face challenges while working together in business.
D) Cancer
There is a specific mention of the need to prepare for serious health issues like cancer by making plans well in advance.
D) Sandwich Generation
Joanne describes her experience of caring for her elderly parents while also managing her occupational commitments.
A) She is an occupational health specialist with 30 years of experience
Heather McLellan's background in occupational health is emphasized, given her long experience in the field and her personal health challenges.
D) 4-week period
Heather advises a graded return to work over a 4-week period, suggesting a gradual increase of hours and duties.
C) Developing an overarching health and illness plan
The podcast stresses the importance of creating an overarching plan to handle illness or injury in small businesses as a form of self-insurance.
C) Frequently changing the business logo
This option is not mentioned in the episode as it does not relate to the business continuity and health planning discussed.
B) Via LinkedIn and her website hkm22.com
Heather McLellan invites listeners to connect with her through LinkedIn and her website for further discussions.
Summary Paragraph:
In the recent episode of The Inclusion Bites Podcast, Heather McLellan emphasized the importance of health preparedness for business owners by advocating for a contingency plan that includes effective delegation to mitigate unexpected health crises. Joanne Lockwood shared practical steps she’s taken to protect her business, such as making her wife a shareholder and establishing bank authorizations. They discussed the unique challenges couples face when they work together, underscoring the vulnerability that necessitates prior discussions and planning. The dialogue highlighted the need for preparation against life-altering health issues like cancer and stressed the effectiveness of a 4-week phased approach to returning to work after an illness. Heather's background in occupational health, combined with personal experiences, bolster the recommendation for business owners to develop comprehensive health and illness plans. Joanne, who is part of the "Sandwich Generation," touched upon the complexities of juggling business and caregiving responsibilities. Furthermore, the episode provided insights into maintaining business continuity during personal health challenges and encouraged listeners to connect with Heather via LinkedIn and her website for further discussion on integrating health considerations into business strategy.
Rhyme Scheme and Rhythm Podcast Poetry
Title: The Dance of Health and Enterprise
In the theatre of commerce where the bold convene,
Lies a truth oft unseen, in the rush for the green,
Delegating the dance, vital as our days are tall,
A contingency plan—our safety net when we fall.
Once business as usual, in the throes of our strive,
A rare stroke of misfortune finds its way to contrive,
A reminder stark, a wake-up call, so profound,
To prepare with care, for when health comes unwound.
Shoring up the ranks, a shareholder, a mate,
Authorised, equipped, before it's too late,
When two hearts in business, interwoven they stand,
Must negotiate fate, with a plan close at hand.
Contemplate the threads, of death's final embrace,
Ownership's lineage, in a somber chase,
A tale of shares to children unwillingly passed,
Shareholder's insurance, for the die that's been cast.
These discussions, though dire, of utmost acclaim,
Laid bare on the table, in life's earnest game,
To skirt the mire of chaos in sorrow's deep tides,
Stay ahead of the wave where foresight abides.
A workforce besieged by conditions long-term,
A deepening concern, our attention must firm,
In discourse serene, lay your blueprints before,
The storm hits the shore, with its unyielding roar.
Care’s heavy mantle, the 'Sandwich' we bear,
Parents and children, a laborious affair,
Inclusion of self, in the cycle of care,
Balancing work, life's delicate affair.
Amid disaster's review, traditional in scope,
Personal well-being, now broadens our hope,
Embracing the spectrum, from body to mind,
The inclusion of health, in business entwined.
And now in this space, where bold stories bloom,
The dance of health and enterprise — our actions assume,
That each step we take in this grand life we chart,
Is preluded with health, from the very start.
So press play, embark on this auditory quest,
For a world more inclusive, together, invest,
Share the sound that ripples change, refined and acute,
And subscribe for more bites, of inclusive pursuit.
With thanks to Heather McLellan for a fascinating podcast episode.
Key Learnings
Key Learning and Takeaway:
Prioritising health and implementing practical business continuity plans are essential for sustaining both personal well-being and business operations. Entrepreneurs and small business owners must recognise the importance of pre-emptively discussing and preparing for health-related contingencies, balancing work demands with self-care, and ensuring business sustainability through strategic planning.
Point #1: Acknowledge Vulnerability and Create a Contingency Plan
Embrace the vulnerability of entrepreneurs' health as a pivotal aspect of business planning. Heather McLellan’s emphasis on foreseeing health issues encourages business owners to prepare for the unexpected by delegating responsibilities and establishing contingency measures to safeguard their enterprise’s continuity.
Point #2: Making Legal and Financial Preparations
Legal and financial preparedness, including shareholder agreements and power of attorney, can prevent complicated situations during crises. Joanne Lockwood highlights the need for these arrangements within family-owned businesses to ensure a smooth transition in the face of unforeseen health issues.
Point #3: Phased Return to Work is Crucial for Recovery
Heather McLellan advocates for a graded return to work after illness, cautioning against the urge to resume full duties immediately. A phased reintroduction supports sustainable recovery and reduces the likelihood of relapse, respecting the intricate connection between physical and mental well-being.
Point #4: Balance Personal Well-Being with Business Demands
Heather and Joanne stress the importance of balancing work with personal health needs. Encouraging small business owners to consider their health as integral to their business model as any other risk management strategy reinforces the value of self-care and personal well-being in professional success.
Listeners are encouraged to reflect on these points and incorporate the discussed strategies into their lives and businesses to foster resilience and longevity in both realms. Subscribe to the Inclusion Bites podcast and join the conversation for a more inclusive and enabling society.
Book Outline
Book Outline: "Business Uninterrupted: Navigating Your Health and Continuity"
Introduction
Insight into the importance of health and contingency planning in business
Empowering small business owners and entrepreneurs through personal and health challenges
Encourage readers to reflect on the balance between health and business
Chapter 1: The Wake-Up Call
Personal narrative of overcoming a rare stroke and blood cancer
Recognizing vulnerabilities in business structures
The importance of business contingency plans
Chapter 2: Health as Capital in Business
The true cost of neglecting health in the entrepreneurial journey
Need for personal power of attorney for health and finances
Consequences of business ownership contingent on personal well-being
Chapter 3: Planning for the Unthinkable
Understanding the impact of serious health issues on business operations
Stories illustrating the necessity of calm conversations and pre-crisis planning
Statistics on chronic conditions affecting the workforce
Chapter 4: The Sandwich Generation Dilemma
Juggling eldercare, professional responsibilities, and personal well-being
Strategies for integrating care dependencies into business planning
Balancing business and family in the face of health challenges
Chapter 5: From Vulnerability to Resilience
Contingency measures for solopreneurs and small business owners
Importance of delegating to ensure business continuity
The benefits of risk management and disaster recovery planning
Chapter 6: Identity and Recovery
Personal narrative on the loss of work identity through illness
Strategies for a gradual and phased return to business activities
Addressing mental health and stress as fundamental health factors
Chapter 7: Realigning Business with Personal Change
Adjusting business operations to accommodate evolving personal circumstances
Constructing a work environment that nurtures individual well-being
Leveraging professional knowledge for personal recovery and resilience
Chapter 8: A Roadmap to Your Business Well-being
Steps for implementing a business health and continuity plan
Insights on shareholder insurance and family implications for business ownership
Preparing for operational handovers in times of health crises
Chapter 9: The Healing Entrepreneur
Navigating the healthcare system and prioritising self-care alongside business
Embracing life beyond work to foster a healthier business mindset
Flexible working and the pursuit of a better work-life integration
Conclusion: A Legacy of Well-being in Business
Recap essential insights on health and business continuity planning
Urge readers to take decisive steps towards securing both their health and business futures
Encourage ongoing dialogue and community support for business owners facing health challenges
Supplementary Content:
"Reflections on Recovery" sidebars with questions for reader self-inquiry
Pull-out boxes with key statistics and research findings on health impacts in business
Practical checklists for business continuity planning and personal health directives
Final Touches:
Suggest book titles such as "Uninterrupted: Navigating Health Challenges as a Business Owner" or "Vital Ventures: Sustaining Health and Business Against All Odds"
Dedicate a page at the end of each chapter summarising key actions and considerations
Refinement and Feedback:
Incorporate expert testimonials on health and business strategies
Include reader surveys and feedback for iterative outline refinement
By translating these rich insights and strategies into a compelling book format, "Business Uninterrupted: Navigating Your Health and Continuity" will serve as a crucial guide for entrepreneurs and small business owners who aim to thrive despite personal health challenges.
Maxims to live by…
Certainly! Based on the rich dialogue and insights from the episode "Valuing Your Health in Business" of The Inclusion Bites Podcast with guest Heather McLellan, here's a list of maxims to live and work by:
Prioritise Your Health: Your health is your most valuable asset in business and life; invest in it with the same dedication you invest in your career.
Plan for the Unpredictable: Just as you would create a business plan, draft a personal and professional contingency plan to navigate unexpected health challenges.
Delegate and Prepare: Empower others within your organisation to ensure that the business can operate without your daily involvement if necessary.
Secure Your Legacy: Take legal and financial steps, such as shareholder agreements and insurance, to protect your business and loved ones.
Communicate Proactively: Have open discussions about potential health and business crises before they happen to ensure everyone is prepared.
Balance Business with Compassion: Remember the human element in your operations. Be ready to adjust workloads and be understanding when health issues arise.
Integrate Self-Care into Your Business Model: Ensure that your work model includes time for personal health and well-being.
Recognise Your Limits: Understand that overworking, particularly post-illness or during stressful times, is counterproductive to your recovery and long-term success.
Embrace a Gradual Return: If coming back from an illness, take a phased approach to resuming work to prevent setbacks.
Factor in Mental Health: Recognise and address the impact of mental health on your ability to function optimally in your business.
Assess Your Identity: Reflect on how health changes can impact your sense of self and your role in business. Be open to evolving.
Adopt a 'Whole-Life' Perspective: Consider how your business fits into the larger picture of your life commitments, including family and personal interests.
Practise Risk Management: Extend your risk management plans to include scenarios where personal health could impact business continuity.
Broaden Your Scope: Beyond traditional disaster recovery, consider the personal health and care dependencies that are often overlooked.
Participate in the Process: Engage with healthcare systems, insurance, and support structures actively to ensure you are equipped for any health-related obstacle.
Cultivate a Supportive Culture: Build and nurture a business culture that supports all members in times of health-related need.
Stay Informed: Keep abreast of facts and statistics about health conditions to better understand and mitigate their potential business impact.
Reimagine Resilience: Redefine resilience in business to include personal well-being and the capacity to rebound from health setbacks.
Be Proactive, Not Reactive: Avoid waiting until a crisis strikes. Regularly reassess business and health plans in anticipation of future needs.
Invest in Relationships: Strong personal and professional relationships are a buffer in times of crisis. Cultivate them consistently.
Keep these maxims at hand as a guide to fostering a health-conscious and resilient approach to business and personal well-being.
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