DTC POD Jordan West

1️⃣ One Sentence Summary
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Advertising insights, customer psychology, and untapped opportunities for businesses.

🔑 7 Key Themes
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1. Tracking and Attribution: Facebook's limitations and alternative analytics tools. 2. Understanding Customer Psychology: Going beyond price as the main purchasing barrier. 3. Tools and Platforms: Setting up and utilizing Google Analytics, Search Console, and Tag Manager. 4. Creative Content: Keeping ads fresh, using images effectively, and exploring alternative platforms. 5. Engaging with Online Communities: Leveraging Facebook groups and actively participating in conversations. 6. Testing and Optimization: Constantly testing ads and consolidating strategies for optimal performance. 7. SEO and Organic Traffic: Ranking for buyer intent keywords and leveraging SEO efforts for increased visibility.

💬 Keywords
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Facebook, advertising, attribution window, visibility, analytics platforms, Triple Whale, customer journey, platforms, top-of-funnel awareness, Google, data, purchase surveys, on-platform data, comprehensive understanding, single source of truth, customer psychology, purchasing decisions, price, retargeting ads, barriers to purchasing, Google Analytics 4, Google Search Console, Google Tag Manager, Facebook Pixel, conversions API, Shopify, ad fatigue, creative content, images, videos, alternative opportunities, competition, video clips, Reels, untapped opportunities, Reddit, target demographic, Facebook groups, online communities, Performance Max, testing, consolidation, ad accounts, click-through rate, cost per click, Upgrowth Commerce, perpetual creative machine, SEO, buyer intent keywords, collection page, blogs, listicles, topically relevant information, Apple's privacy measures, cookieless world, iOS 17, post-purchase surveys, first-party data, changing advertising landscape, measurement tools, AI tools, HubSpot, Content Assistant, Chatspot, Jordan West, D to C podcast, Upgrowth Commerce, running ads, agencies, bootstrappers, search platforms, Google, Bing, Amazon, Performance Max, Advantage Plus, machine learning systems, data, Facebook groups, Reddit forums, paid ads.

🎞️ Clipfinder: Quotes, Hooks, & Timestamps
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Jordan West 00:05:12 00:08:00

Running Ads: "So I recommend to everybody at first, when you're first starting out running ads, you got to run them yourself. You need to understand what that is before you ever hand that off to an agency, because there are a lot of bad agencies out there."

Jordan West 00:08:53 00:10:58

Importance of Setting Up Essential Analytics and Advertising Tools: "So, first of all, Google Analytics four, ga Four have to have that set up. As of recording this tomorrow, you need to have this set up. This is absolutely essential. It's not just another analytics platform, everyone, okay? Remember that ga Four is what feeds back data into Google Ads. This is your Google Ads. Like, if you're ever going to run Google Ads, you must have Ga Four set up."

Jordan West 00:11:42 00:13:44

The Impact of iOS 14.5 on Personalized Ads: "What this new cookieless world means is that you're just not going to have personalized ads anymore. You're just not going to have the same personalization that we had before. What was so wrong about us serving ads that were actually relevant to people, right?"

Jordan West 00:13:59 00:16:07

Tracking the Customer Journey: "When we run post-purchase surveys, 70% of our customers have known about us for 30 plus days. Well, no analytics platform is going to be able to pick that up, right? But some of these tools, like Triple Whale, big fan of Triple Whale, they do pick that up and they show the entire customer journey and how many times they touched a Google ad and a Facebook ad and this and that."

Jordan West 00:16:56 00:18:14

Customer Psychology in Retargeting: "What is keeping them from purchasing your product? Right? It's probably not price number one, right? Yet everybody goes to price."

Jordan West 00:21:26 00:22:20

"Retargeting on YouTube: An incredible way to indoctrinate somebody into your brand or tell a story that you need to tell."

Jordan West 00:24:45 00:25:56

Testing and Organic Marketing: "You can think all the things that you want to about your customer... but until you actually start testing them out, you don't know which one's actually going to convert. Right. You don't know until you actually have the data."

Jordan West 00:26:33 00:28:02

Viral Topic: Effective Advertising Strategies for Reaching Your Target Audience

Quote: "I would way rather see somebody spending money on that being a part of the conversation, because they're probably going to learn a lot within that conversation, being a part of that conversation."

Jordan West 00:28:53 00:30:27

The Importance of Ranking for Buyer Intent Keywords on Collection Pages: "My first advice is trying to rank for the keywords that actually matter, that are like buyer intent keywords, right. Don't do that on a blog. Don't rank for those keywords on a blog. Rank for those on a collection page."

Jordan West 00:31:35 00:33:50

"Advertising Strategies: If you guys are in that sort of range, definitely talk to your advertising agency about how they are scaling up Pmax for you. That's a huge thing over there." "Constant Testing and Consolidation: There's this dichotomy between constant testing and consolidation in your ad account." "Perpetual Creative Machine: At Upgrowth Commerce, we have this perpetual creative machine TM that's sitting in the back all the time, creating new creative for our clients." "Crushing Image Creative: Image creative is still crushing and no one's using it because everyone went on the..."

📚 Timestamped overview
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00:06 HubSpot's AI tools for content creation. Chatspot automates tasks in CRM. Try Final Loop for real-time accounting. Interview with Jordan West, a DTC expert.

05:12 Learn ads before hiring agencies. Find customers through search platforms like Google and Bing. Performance Max and Advantage Plus require data. Start with unpaid methods in Facebook Groups and Reddit forums.

08:53 Essential setups for Google Analytics, Tag Manager, and Facebook Pixel.

13:59 Using various tools to track customer behavior.

16:56 Consider customer psychology before focusing on price. Investigate why customers don't buy. Speak to customers to determine barriers.

21:26 YouTube is great for retargeting and storytelling. Performance Max combines Google's best features.

24:45 Testing is crucial before determining what works.

28:53 Rank for buyer intent keywords on collection page. Blogs show subject matter expertise. Relevant content on collection pages. SEO can drive organic traffic to site.

31:35 Performance Max is an untapped and powerful advertising opportunity. Constant testing and consolidation of ad accounts are key for success. Upgrowth Commerce uses a perpetual creative engine to continually generate new ad content. Image creative is highly effective and underutilized.

33:50 Ad fatigue: Keep ads fresh and engaging. Video vs. image: Images convey more in less time.

37:10 Connected through AI tool, mutual podcast experience.

❇️ Key topics and bullets
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Topics Covered in this Audio Session:
- Facebook's methods of tracking and identifying users for advertising purposes - The limitations of Facebook's attribution window - The importance of post purchase surveys in capturing long-term brand awareness - Insights provided by tools like Triple Whale in understanding the customer journey and attribution - Discovering unexpected top-of-funnel awareness drivers through data analysis - Balancing data from different analytics platforms for a comprehensive understanding of advertising effectiveness - The role of customer psychology in purchasing decisions - Addressing barriers other than price through retargeting ads - Analyzing frequently asked questions and communicating directly with customers to understand barriers to purchasing - The importance of Google Analytics and Google Search Console for advertising success - Proper setup of Google Tag Manager, Facebook Pixel, and conversions API - The challenge of ad fatigue and the importance of fresh, engaging content - Exploring alternative advertising opportunities with less competition - The potential of untapped opportunities for reaching customers - Effectively engaging with moms through Facebook groups - Providing value and actively participating in relevant online communities - Leveraging Performance Max as an untapped opportunity - Testing and consolidation strategies on Facebook and Meta platforms - The effectiveness of image creative in advertising - Optimizing SEO efforts for buyer intent keywords - The value of listicles in content creation - Apple's privacy measures and their impact on personalized ads - Using post-purchase surveys and first-party data in the cookieless world - The importance of tracking and measuring ad strategies for successful scaling - Overview of HubSpot's Content Assistant and Chatspot AI tools - Introduction of guest Jordan West and his background - Advice for individuals starting out with running ads and hiring agencies - Recommended search platforms for advertising - Overview of machine learning systems like Performance Max and Advantage Plus - Engaging with customers in Facebook groups and Reddit forums before paid ads.

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Attention entrepreneurs! 🚀 In my latest podcast episode, I had the incredible Jordan West (@jwngo) sharing his expertise on growing DTC businesses. Here are the top takeaways: 1️⃣ Don't rely solely on Facebook! Use tools like Triple Whale to get a comprehensive understanding of your customer journey. 2️⃣ Understand customer psychology for better conversions. It's not just about price, address other barriers too. 3️⃣ Set up Google Analytics 4, Google Search Console, and Facebook Pixel correctly! These tools are essential. 4️⃣ Stay fresh! Avoid ad fatigue by keeping your content engaging and creative. 5️⃣ Explore untapped opportunities! Find alternative platforms where there is less competition. 6️⃣ Engage with your target audience in Facebook groups, provide value, and build relationships. 7️⃣ Leverage Performance Max to optimize your ads effectively. 8️⃣ Don't overlook image creative and SEO! They still have a huge impact on driving organic traffic. 9️⃣ Prepare for the cookieless world! Collect first-party data and use post-purchase surveys to understand your audience. 🔟 Check out HubSpot's AI tools, Content Assistant and Chatspot, for business growth. Ready to level up your DTC game? Don't miss out on this insightful conversation! Listen to the full episode now. 🔊💪 #DTCPod #EntrepreneurLife #BusinessGrowth

✏️ Custom Newsletter
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Subject: 📢 New Episode Alert: Unlocking Advertising Strategies and Customer Insights with Jordan West! Hey there, podcast lovers! We're back with another exciting episode of the DTC POD, and this time we have a special guest who will blow your mind with his expertise in advertising strategies and customer insights. Are you ready to dive deep into the world of data-driven marketing? Let's get started! 🎙️ Episode Title: Jordan West 🔎 Guest Names: Blaine Bolus, Jordan West In this episode, our host Blaine Bolus sits down with Jordan West, the owner of multiple brands and the brilliant mind behind the Upgrowth Commerce podcast. Jordan shares his valuable insights and hands out some golden nuggets of knowledge that will leave you inspired and ready to take your marketing game to the next level. Here's a sneak peek of what's in store for you: 🔑 Key Takeaways from the Episode: 1️⃣ Unveiling Facebook's tracking methods for advertising purposes. 2️⃣ The significance of post-purchase surveys and often overlooked customer insights. 3️⃣ How to balance data from various platforms for a comprehensive understanding of advertising effectiveness. 4️⃣ The untapped opportunities in alternative advertising platforms beyond the usual suspects. 5️⃣ The power of perpetual creative testing and consolidation for optimal results. 💡 Fun Fact from the Episode: Did you know that images can convey more information quickly compared to videos? Discover more fascinating insights that will keep you engaged throughout the entire episode! 👋 Outro: Thank you for tuning in to this enlightening episode of the DTC POD. We hope you found it valuable and grabbed some actionable tips to enhance your marketing strategy. Keep exploring, testing, and optimizing! 📣 Call to Action: Ready to become a marketing maven? Head over to our website to listen to the full episode and gain access to the wealth of knowledge shared by Jordan West. Don't forget to subscribe to the DTC POD to stay updated on our latest episodes, featuring top-notch guests from the world of direct-to-consumer businesses. That's all for now, folks! Stay curious and keep pushing the boundaries of digital marketing. Happy listening, [Your Name] The DTC POD Team

🐦 Business Lesson Tweet Thread
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🔥THREAD: Best Practices for DTC Brand Operators🔥 👉 Hey peeps! Time to drop some knowledge bombs on running a killer DTC brand. Whether you're a rookie or a seasoned pro, these tips will help you crush it in the game. Let's dive in! 💪 1️⃣ Know thy customer! 🙌 Your success starts with understanding who your target audience is and where they hang out. Join Facebook groups, hit up Reddit, engage in conversations, and provide value. Build relationships, not just sales. 💼 2️⃣ Test & iterate like there's no tomorrow! 🧪 Don't be afraid to try new things. Test different ad creatives, CTAs, and targeting options. Constantly measure and optimize. Rely on data, not guesswork. The more you test, the closer you get to ad gold. 💰 3️⃣ It's all about the Benjamins, baby! 💸 Set up your tracking tools like Google Analytics 4, Facebook Pixel, and conversions API. Collect first-party data, use post-purchase surveys. Adapt to the cookieless world and find new ways to reach your audience. 📊 4️⃣ Get chatty with AI! 🤖 Explore tools like HubSpot's Content Assistant and Chatspot. These bad boys can help you create killer content and engage customers on a whole new level. Embrace the power of AI and let it work its magic for your brand. 🚀 5️⃣ Don't fear the unknown! 🕶️ Explore untapped opportunities like Performance Max and Advantage Plus. These machine learning systems can supercharge your ads, but remember, you need sufficient data before diving in. Play smart, play strategic. 🎯 6️⃣ Content is KING! 👑 Create captivating images that convey your brand story quickly. Videos are cool, but sometimes a single image can communicate a thousand words. Oh, and don't forget those topically relevant and SEO-friendly listicles. Google loves 'em! 📷 7️⃣ Stay ahead of the curve! ⏰ Don't follow the herd. When everyone's zigging, try zagging. Seek hidden opportunities where competition is low. It could be the next big thing that propels your brand to new heights. Stay curious and always be explorin'! 🔍 8️⃣ Start hustlin'! 💪 If you're just starting out, run those ads yourself. Learn the ropes and understand the process. Don't fall prey to mediocre agencies. Get your hands dirty and build your foundation. Become a DTC boss before expanding your team. 💼 9️⃣ Do your research, baby! 🔍 Know your platforms. Google, Bing, and Amazon are your pals. Find out if your customers are searching for your product. And when the time is right, make that leap into paid ads with confidence. You got this! 💪 That's a wrap on this thread! Remember, DTC success ain't built overnight. It takes dedication, strategy, and a whole lotta hustle. Embrace the challenge, stay persistent, and keep grindin'! Hit that reply button if you have questions or need more tips. 🙌💪🚀 #DTCBrandOperators

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