1. Language Matters: Unlocking Inclusive Communications for a More Inclusive Society 2. Breaking Barriers: Navigating Inclusive Communications for a Diverse and Respectful World 3. The Power of Words: Creating Inclusive Communication Spaces for All 4. From Gatekeeping to Embracing: Unpacking Inclusive Language for Effective Communication 5. Building Bridges: Tools and Techniques for Unlocking Inclusive Communications 6. Inclusive Language Unleashed: Understanding the Impact of our Words on Others 7. Inclusion Bites: Exploring the Role of Language in Cultivating Inclusive Communication 8. Communication Redefined: A Deep Dive into Inclusive and Respectful Dialogue 9. Unlocking the Code: Strategies for Fostering Inclusive Communications in a Diverse World 10. Breaking the Mold: Embracing Inclusive Language for Better Understanding and Connection

Welcome to another episode of The Inclusion Bites Podcast, where we delve into the world of diversity, equality, and inclusion. In today's episode, titled "Unlocking Inclusive Communications," our host Joanne Lockwood is joined by linguist and communication expert, Suzanne Wertheim. Together, they explore the fascinating field of linguistic anthropology and dive deep into the intricacies of inclusive and problematic language. Throughout the episode, Joanne and Suzanne explore various topics, starting with the challenges faced by marginalized individuals who receive inappropriate comments disguised as compliments. They discuss the gatekeeping around inclusive language and pronouns and the importance of showing respect by using the terms individuals prefer. Drawing from personal experiences, they emphasize the need to educate oneself and acknowledge diverse preferences in terminology. Suzanne shares a powerful sales call story that highlights how caring, being open to feedback, and doing the necessary preparation work play a crucial role in successful conversations. Addressing the exhaustion that stems from ignorance about others' lived experiences, they shed light on the delicate balance between asking for education and avoiding burdening others. The importance of avoiding offensive language and the power of showcasing effort and understanding are also highlighted, using anecdotes to illustrate their points. Moving on, Suzanne opens up about her own struggles with retaining information without visual cues and her fascinating linguistic research. She shares a memorable experience on a Navajo reservation that prompted her to be mindful of her language choices. The conversation then turns towards the complexities of inclusive language in regards to gender-neutral pronouns and disability terminology. Suzanne touches on the ongoing debate about the terminology used in the UK and the US, highlighting the perspectives of disabled activists and researchers. Throughout the episode, the importance of understanding how language works and its impact on inclusive communication is emphasized. Joanne and Suzanne delve into the connection between language use and problematic communication, while offering strategies for making small shifts towards more inclusive language. They explore accountability tactics and draw parallels between communication event planning and party planning, showcasing the skills learned from one that can be applied to the other. The importance of considering the needs of the audience is stressed, particularly for those with hearing loss or who are hard of hearing. In their dynamic conversation, Joanne and Suzanne inspire listeners to consciously make their communication inclusive, offering practical advice and reflections on their own privileges and experiences. They discuss the necessity of caring for others' feelings, acknowledging mistakes, and taking responsibility for words and actions. So, if you're ready to unlock the secrets of inclusive communications, join us on this enlightening episode of The Inclusion Bites Podcast. It's time to dive deep into the world of language and uncover the power of inclusive communication.

05:06 Lack of resources bothered me for long.

08:37 Care, feedback, prep work for successful conversations. Avoid ignorance.

15:03 Over-apologising is an issue for marginalised groups. Drawing people in prevents othering. Pronoun struggle is reasonable due to linguistic differences.

19:36 Complexities of prescriptive identities: gatekeeping, language.

25:11 Inclusive language helps remove ambiguity and negativity.

29:23 Be specific, consider impact, avoid general labels.

36:28 Planning communication events is similar to planning regular events. It requires considering the needs of attendees and using transferable skills. However, a linguistics professor reviewer mentioned never feeling this kind of consideration at non-deaf events.

38:45 Improving events for neurodiverse attendees with accommodations.

44:36 Big letters on slides help convey message.

48:28 Retention difficulties in linguist's cross-language study

56:30 Consider inclusivity: where is everyone represented?

01:00:18 Lack of gender-neutral alternatives to sir/ma'am.

01:04:33 LinkedIn, writings, analysis, global, double standards, language.

inclusive communication, language and inclusion, linguistics and diversity, inclusive language use, overcoming language barriers, inclusive communication strategies, inclusive podcasting, linguistic anthropology, promoting inclusivity, building inclusive cultures

Unlocking Inclusive Communications explores the complexities of language and offers strategies to promote inclusivity and understanding in our interactions.

In this episode of The Inclusion Bites Podcast, our host Joanne Lockwood sits down with guest Suzanne Wertheim, a linguistic anthropologist, to delve into the fascinating world of inclusive communications. Together, they uncover the complexities of language, explore the power dynamics inherent in communication, and discuss strategies to create more inclusive and respectful conversations. Wertheim starts the conversation by shedding light on the common but inappropriate comment made to black friends - "I don't even see you as black." She emphasizes that such a statement is not a compliment but erases a person's identity and lived experience. Gatekeeping around inclusive language and pronouns is also discussed, where individuals may face criticism for not being knowledgeable enough. Wertheim stresses the importance of using the terms that individuals prefer and shows respect by acknowledging diverse preferences in a diverse group. The guest advocates for caring enough, being open to critical feedback, and doing prep work as key factors for successful and inclusive conversations. They explore how ignorance about someone's lived experience can cause exhaustion and highlight the significance of avoiding offensive language and showing genuine effort to understand and respect others. Wertheim shares a powerful story about a sales call gone wrong and then right again, illustrating the impact that doing homework, avoiding offensive language, and showing an understanding of others' perspectives can have. They emphasize the importance of putting in effort and not burdening marginalized individuals with the task of educating others from scratch. The conversation then delves into the complexities of pronouns and the challenges of shifting language conventions. The guest explores the phenomena of gatekeeping and the ongoing debate surrounding inclusive terminology, particularly regarding disability. Wertheim highlights the importance of discussing language and educating ourselves to improve inclusive communication. They emphasize the need to bypass resistance and make small shifts in language use. The guest also addresses the impact of communication on individuals with hearing loss or who are hard of hearing, emphasizing the importance of being consciously inclusive and meeting the needs of the audience. Throughout the episode, the guest shares personal experiences and insights, leaving listeners with a key takeaway - the power of empathy, understanding, and accountability in creating a more inclusive world. So, join Joanne Lockwood and Suzanne Wertheim in this thought-provoking conversation, where they navigate the intricacies of language and pave the way to unlocking inclusive communications. (Listen to the full episode for an in-depth exploration of the topics discussed and gain valuable insights into fostering inclusive conversations in your own life and beyond.)

inappropriate comments, black friends, gatekeeping, inclusive language, pronouns, showing respect, diverse group, successful conversation, exhaustion, ignorance, offensive language, positive interaction, sales call, education, correction, homework, visual cues, linguistic cues, Navajo reservation, respectful phrases, over-apologizing, marginalized groups, sense of belonging, pronoun conventions, gender-neutral pronouns, prescriptive, gatekeeping, disability, transgender, terminology, inclusive communication, problematic communication, sexism, racism, transphobia, homophobia, microaggressions, accountability tactics, oral communication, sign languages, hearing loss, inclusivity, communication events, inclusion checklist, party checklist, reviewer, linguistic skills, neurodiverse, empathy, accountability, mistakes, slides, information processing, wheelchair users, specific habits, SBI model, diverse experiences, press releases.

Suzanne Wertheim, a renowned linguist and linguistic anthropologist, possesses the incredible ability to identify patterns that often go unnoticed by others. With her keen insight into language and communication, she aims to promote inclusivity in our interactions with one another. Through various platforms, including this podcast, Suzanne engages with people from different walks of life to explore ways in which we can foster a more inclusive society. She emphasizes that inclusive communication is akin to modern etiquette, rooted in understanding patterns and behaviors rather than relying solely on a list of "bad" and "good" words. Suzanne's expertise in linguistics allows her to shed light on the power of inclusive language and its impact on building a more harmonious world.

Topic: Linguistic Anthropology and Inclusive Language - The importance of understanding how language works to improve inclusive communication - Distinguishing between inclusive language and communication and problematic language and communication - Educating oneself about language to improve inclusive communication - Bypassing resistance and helping people make small shifts in language use - Using accountability tactics to address verbal issues - Being mindful of language when referring to oral communication and including sign languages - Enunciating and looking at people when speaking to be respectful of those with hearing loss or who are hard of hearing - Considering the needs of the audience and making communication consciously inclusive Topic: Event Planning and Inclusive Communication - Transferring event planning skills to planning inclusive communication events - Having an inclusion checklist for planned communications - The impact of inclusive communication on individuals who have not felt included in non-deaf events - Reflecting on privilege and the impact of inclusion or exclusion on individuals Topic: Improving Events for Neurodiverse Individuals - Suggested improvements such as placing chairs at the back, walk-through videos, good signage, and quiet spaces - Effective communication and caring about the feelings and needs of others - Understanding and empathizing with others' identities and lived experiences - Taking responsibility for one's words and acknowledging mistakes Topic: Visual Aids and Presentation Styles - Using slides with big letters and high contrast colors for emphasis - Presenting information in a sequential and accessible manner - The use of closed captions for language processing - Personal experience and the benefits of visual aids for reducing anxiety Topic: Respectful Communication with Wheelchair Users - Avoiding intrusive questions and respecting personal boundaries - Focusing on relevant topics and avoiding bringing up personal matters - Using specific and behavioral language to address communication issues - Considering diverse experiences and the impact of words and actions on different individuals or groups - Tailoring messages to different audiences in press releases or communication messages Please note that the sub-topics listed are not exhaustive and may be expanded upon in the actual podcast episode.

Successful Conversations: "I think that a combination of caring enough, be open to critical feedback to fix mistakes in the moment and doing some prep work. If you can do those three, then you can have a successful conversation with anybody." — Suzanne Wertheim 00:08:37 00:08:52

Wheelchair Users: "Every person in a wheelchair, every wheelchair user that I've talked with or read things by or heard things by, they absolutely have no interest in explaining to you why they are in a wheelchair." — Suzanne Wertheim 00:13:24 00:13:35

The Importance of Understanding Pronouns: "I was talking to somebody who is non binary and they have a manager who can't figure out pronouns at this point, like figure it out, right? But so in early stages we understand and as a linguist, I'll tell you that pronouns are different from other words and language and we store them in our brain differently and they're grammar words." — Suzanne Wertheim 00:15:33 00:15:54

The Complexities of Gatekeeping: "I mean, that story is fantastic because it shows the complexities of being very prescriptive about how a person is supposed to be." — Suzanne Wertheim 00:19:36 00:19:44

The Power of Inclusive Communication: "And talking about language is one of the best ways to remove ambiguity and to remove negative feelings and to let people know that you're aware of what you're doing and that you're doing it very intentionally and consciously." — Suzanne Wertheim 00:25:21 00:25:34

The power of granularity and behavioural analysis: "And I would add to that, that in my experience the more granular you go and the more behavioural you are rather than saying you're an x or you're y something that's sort of a large scale label. If you move away from telling somebody that they are something and saying, oh, here's this habit you have, or here's this tick you have, or here's this word that you use if you go granular and you say when you do x, it has this effect. It makes people feel disrespected or it makes people feel erased or you're hitting a pain point. And I don't think you realise that this word is actually painful for people who've had different experiences from you." — Suzanne Wertheim 00:29:23 00:30:01

The Power of Language: "If it works even for something as horrific and stigmatized as sexual assault, then I promise you it's going to work well for getting people in your organization to be more accountable for their verbal problems they've created." — Suzanne Wertheim 00:32:38 00:32:44

Event Planning and Communication: "I've never been to a non-deaf event where I felt this way ever in my life." — Suzanne Wertheim 00:37:32 00:37:35

Inclusion and Privilege: "Here he had had experiences where unless he was in his specific group, if he was not in his specific, specific group of deaf and hard of hearing people, he never truly felt taken into account." — Suzanne Wertheim 00:38:27 00:38:38

The Power of Visual Communication: "And so when I have an important thing to say, those words are on the slide in big letters, high contrast font, black and dark blue on a white background. And people can read them as I'm saying them because those are my punctuation points." — Suzanne Wertheim 00:44:36 00:44:51

[Background music playing] Entrepreneur Business Influencer (EBI): Welcome to The Inclusion Bites Podcast! In our latest episode, "Unlocking Inclusive Communications," we dive deep into the power of language and its impact on building inclusive cultures and communications. We discuss the importance of understanding the nuances between inclusive and problematic language, avoiding microaggressions, and the art of making small shifts in our language to create a more inclusive environment. Our guest, Suzanne Wertheim, a professional linguist, shares their insights on the challenges of learning new words without visual cues and the importance of respecting individuals' preferred terms. We explore the dynamics of gatekeeping and how to navigate inclusivity when it comes to gender-neutral pronouns and disability terminology. We also touch upon the need to draw people in and avoid marginalizing them by highlighting their differences. Moreover, we emphasize the power of accountability and empathy in addressing verbal problems, as well as the significance of incorporating inclusive practices into communication event planning. Join us on The Inclusion Bites Podcast as we unlock the secrets of creating inclusive cultures, one word at a time. Tune in now and let's revolutionize our language for a more inclusive future. [Background music fades out] EBI: Remember, inclusivity is not just a buzzword; it's a responsibility we all share. Keep listening, keep learning, and together, let's make a positive impact.

🎙️ NEW PODCAST EPISODE ALERT 🎙️ 🎧 Unlocking Inclusive Communications 🎧 I had the pleasure of being a guest on the latest episode of The Inclusion Bites Podcast hosted by Joanne Lockwood. We delved into the fascinating world of linguistic anthropology and explored the importance of inclusive language and communication. In this episode, we discussed the challenges people face when trying to navigate inclusive language, as well as the impact of inappropriate comments and microaggressions. Here are three key takeaways from our enlightening conversation: 1️⃣ Educate yourself: In order to improve inclusive communication, it's essential to educate ourselves about how language works and the impact our words can have. By understanding key terms and concepts, we can make small shifts in our language use and contribute to a more inclusive environment. 2️⃣ Consider the needs of others: Being mindful of the needs and experiences of others is crucial when communicating. Whether it's checking for any specific accommodations or avoiding intrusive questions, taking the time to consider the impact of our words can make a significant difference in fostering inclusivity. 3️⃣ Accountability matters: When it comes to language, accountability plays a vital role in addressing issues and fostering positive change. Acknowledging when something has gone wrong and taking responsibility for our words and actions is key to creating a more inclusive culture. Join me on The Inclusion Bites Podcast as we uncover the power of inclusive communications and explore strategies to build more inclusive cultures. You don't want to miss this episode! 👉 Listen now: [Podcast link] Let's continue to unlock the power of inclusive language and communication together! 💪✨ #inclusivecommunication #diversityandinclusion #podcastepisode #linguisticanthropology

Subject: Unlocking Inclusive Communications: A Podcast Episode You Don't Want to Miss! Hello [Subscriber], We hope this email finds you well. We're excited to bring you the latest episode of The Inclusion Bites Podcast, where Host Joanne Lockwood sits down with guest Suzanne Wertheim to delve deep into the world of inclusive communications. In this thought-provoking episode, Suzanne shares valuable insights and personal experiences related to inclusive language and communication. We explore how some seemingly "complimentary" comments can actually be inappropriate and how gatekeeping can hinder progress in using inclusive language and pronouns. Suzanne emphasizes the importance of respecting individuals' preferred terms and the need for open dialogue. They discuss the challenges of diverse groups and the responsibility of explaining your choice of terminology while acknowledging different preferences. We also dive into the essential factors that contribute to successful conversations, such as caring enough, being open to critical feedback, and doing the necessary preparatory work. Suzanne sheds light on the exhaustion experienced by individuals when faced with others' ignorance about their lived experiences and the limitations of simply asking for education or correction. To illustrate the power of inclusive communication, Suzanne shares a captivating story about a sales call gone wrong and then, thanks to small shifts in language and behavior, how it was redeemed. By demonstrating that you've put in the effort and taken the time to educate yourself, interactions can become more positive and inclusive. But it's not just about verbal communication. Suzanne also highlights the importance of non-verbal cues for those with hearing loss or who are hard of hearing. They stress the need for conscious inclusivity and consideration of the audience's needs, which can make all the difference in creating an inclusive environment. In addition, we explore the complexities surrounding gender-neutral pronouns and the pitfalls of prescribing how an individual should be. Suzanne tackles the phenomenon of gatekeeping, particularly in relation to disability, and shares insights into the ongoing debate about terminology choices in the UK and the US. This episode is packed with valuable information and practical tips to help you unlock inclusive communications in your personal and professional life. Suzanne encourages us to educate ourselves about how language works and to actively work towards improving our inclusive communication skills. So, whether you're a seasoned communicator or just starting out, this episode will provide you with valuable tools and perspectives to foster more inclusive dialogue. Tune in to The Inclusion Bites Podcast now on [platform] or visit our website [link] to listen to this episode and explore our previous episodes on a wide range of inclusion-related topics. As always, we'd love to hear your thoughts and feedback. Feel free to reach out to us via email or on our social media channels. Thank you for your continued support, and together, let's unlock the power of inclusive communications! Warm regards, The Inclusion Bites Podcast Team

Thread: The Power of Language and Inclusive Communication 💬🌍 1/ Language is a powerful tool that shapes our interactions and culture. Today, let's explore the fascinating world of linguistic anthropology and the importance of using inclusive language and communication strategies to foster understanding and respect. #InclusiveCommunication 2/ Have you ever heard someone say, "I don't even see you as *insert identity*!" as if it's a compliment? Well, that can actually be hurtful. Acknowledging someone's identity, whether it's race, gender, or disability, shows respect and appreciation for their unique experiences. #RespectfulLanguage 3/ We often encounter gatekeeping around using inclusive language and pronouns. But the truth is, no one is expected to know everything. The key is to be open to learning and adapting our language to honor others' preferences. It's about respect, not perfection. #InclusiveLanguage 4/ In diverse groups, it's important to explain our terminology choices and acknowledge that different individuals may prefer different terms. The goal is to create an environment where everyone feels seen, heard, and valued. #DiversePerspectives 5/ It's crucial to care enough to do the prep work. Educate yourself on the struggles and experiences faced by marginalized communities. Ignorance can lead to exhaustion and frustration for those constantly facing others' ignorance. #EducateYourself 6/ Asking for education or correction isn't always effective. Instead, show that you've done the homework. Put in the effort to understand and avoid offensive language. Small actions can make a big difference in creating positive and respectful interactions. #RespectfulDialogue 7/ Let me share a story to illustrate this. A sales call gone wrong. But then it's turned right again. Why? Because the speaker demonstrated they had already put in effort. Others won't feel burdened if you show that you've done your homework. #EffortMatters 8/ Speaking of language, ever struggle to retain information without visual cues? Same here! As a professional linguist, I've learned two languages from my dissertation. I've studied how one language impacts another. But, I can't learn new words unless I write them down. #VisualCues 9/ Let me tell you about a specific incident that happened to me on a Navajo reservation. I wanted to learn some respectful phrases, but I was terrified of saying the wrong thing. Sometimes, it's okay to admit that we don't know everything and approach with humility. #LearningExperience 10/ Over-apologizing is often seen among marginalized and underrepresented groups who want to avoid feeling othered. Let's aim to draw people in, avoiding marginalization and promoting a sense of belonging where everyone is treated equally. #SenseOfBelonging 11/ Pronouns play a vital role in inclusive communication. Did you know they're actually stored differently in our brains? Shifting our use of pronouns might be challenging, especially if we grew up with different conventions. Let's embrace and respect gender-neutral pronouns! #RespectPronouns 12/ Now, let's tackle a touchy subject: gatekeeping. When it comes to disability and gender, there can be debates about which terms are most inclusive. For example, "person with a disability" vs. "disabled person." Remember, listen to individuals who identify as part of that group. #RespectIdentity 13/ Inclusive communication isn't about being prescriptive. It's about understanding the complexities of individual identities and preferences. For instance, a disabled activist might prefer the term "wheelchair user." Let's respect their choice and listen to their needs. #RespectChoices 14/ Talking about language is essential to using it more fluently, without ambiguity and negative feelings. Educate yourself on how language works to improve inclusive communication. Understanding words like sexism, racism, transphobia, and homophobia can be transformative. #LanguageAwareness 15/ Bypassing resistance and making small shifts in our language use are key to fostering inclusive conversations. Accountability matters. Just like in addressing issues like sexual assault, acknowledging wrongdoing plays a significant role in addressing verbal problems. #AccountabilityMatters 16/ When we discuss language, we must also consider non-verbal communication. Enunciate, make eye contact, be respectful of those with hearing loss or who are hard of hearing. Even if not everyone lip-reads, visual cues can help foster understanding. #NonVerbalCommunication 17/ Inclusive communication requires us to actively think about the needs of others. Consider specific accommodations, check in advance, and be conscious of the impact our words may have. Being considerate and kind goes a long way. #BeConsiderate 18/ It's easy to go overboard trying to be inclusive, but that's better than being inadvertently problematic. Let's overemphasize inclusivity rather than underemphasize it. Inclusivity should be a priority in all our interactions, fostering respect and understanding. #InclusiveInteractions 19/ Planning communication events can be similar to planning regular events. Just like you make a checklist for a party, create an inclusion checklist for planned communications. Consider the needs of diverse audiences to ensure everyone feels welcomed and valued. #InclusionPlanning 20/ Here's a powerful example: a reviewer, a professor of linguistics, showed up at a non-deaf event feeling excluded. It's a reminder that language inclusivity is a transferable skill, and everyone benefits when we create spaces where everyone feels included. #PowerOfInclusion 21/ As a member of the Professional Speaking Association, I witnessed the impact of inclusive improvements. By placing chairs at the back, providing walk-through videos, good signage, and a quiet room, delegates felt heard and valued. That's the essence of effective communication. #InclusionMatters 22/ Inclusive communication is all about caring, having empathy, understanding diverse experiences, and being accountable for our words. We don't need to know every single word, but we must acknowledge mistakes and take responsibility for fostering a positive outcome. #CaringCommunication 23/ I use slides with big letters and high contrast colors to emphasize important points. By accommodating different learning styles, understanding improves. Just like many use closed captions while streaming, using specific communication styles can benefit everyone. #AccessibleCommunication 24/ Personally, I've found that directed searches can help reduce anxiety when entering new spaces. But remember, asking intrusive questions isn't appropriate. Let's focus on relevant topics and avoid bringing up personal matters unrelated to the current conversation. #WorkingTogether 25/ Lastly, let's strive for specific, behavioral language rather than broad labels. The SBI model (Situation, Behavior, Impact) is an effective way to address and communicate when something has gone wrong. Let's foster understanding and create positive change. #PositiveCommunication 26/ Inclusive communication is a journey, but it's one worth taking. Let's care about the feelings and needs of others, be accountable for our words, and continuously improve our understanding of language. Together, we can build a more inclusive and respectful world. 💙🌍 #InclusiveWorld (Thread ends)

Title: Unlocking Inclusive Communications: An Interview with Suzanne Wertheim Introduction: In a world where inclusive communications are of utmost importance, The Inclusion Bites Podcast proudly presents a thought-provoking episode with linguistics expert, Suzanne Wertheim. Join Suzanne as she discusses the intricacies of inclusive language, the impact it has on our interactions, and the strategies to foster more inclusive cultures and communications. Body: 1. The Power of Inclusive Language: Suzanne expertly delves into the significance of inclusive language, addressing the harmful effects of inappropriate comments disguised as compliments. She emphasizes the importance of acknowledging individual identity and preferences, urging listeners to use terms that individuals themselves prefer as a way of showing respect. Suzanne also highlights the need to be aware of diverse perspectives within a group, explaining that not everyone may prefer the same terminology. 2. The Role of Education and Sensitivity: Suzanne emphasizes the importance of caring enough, being open to critical feedback, and doing the necessary prep work when engaging in conversations around inclusivity. Detailing personal experiences, she shares how ignorance about others' lived experiences can create exhaustion and the need for individuals to educate themselves. Suzanne encourages listeners to make an effort to avoid offensive language and to show that they have done their homework, so as not to burden marginalized communities with the responsibility of educating them from scratch. 3. Navigating Pronouns and Gender Identity: In a frank discussion, Suzanne unpacks the complexities of gender-neutral pronouns, acknowledging that shifting our language use can be challenging, especially for those who grew up using different pronoun conventions. While emphasizing the importance of understanding and using gender-neutral pronouns like "they/them," she also highlights the debate surrounding terminology in relation to disability and transgender communities. Suzanne provides insights into the intricacies and sensitivities surrounding language choices. 4. Creating Inclusive Communications: Suzanne provides practical tips for improving inclusive communications, drawing from her extensive background in linguistics. She stresses the importance of actively including all individuals, ensuring that everyone feels a sense of belonging. Suzanne advocates for consciously considering the needs of others when speaking, such as checking for specific accommodations in advance. By discussing specific behaviors and using the SBI model (situation, behavior, impact), she encourages listeners to address instances of exclusion and create more inclusive and respectful environments. Conclusion: Unlocking inclusive communications is not a matter of simply using the right words; it requires empathy, education, and a deep understanding of diverse experiences. Suzanne Wertheim's enlightening conversation on The Inclusion Bites Podcast highlights the power of inclusive language and the necessity of conscious, considerate communication. By adopting these strategies, we can create more inclusive cultures and foster meaningful connections with one another. Note: When using gender pronouns in this article, please substitute the appropriate pronoun for the guest when finalizing the content.

Absolutely! Here are some key questions that were asked during the interview, along with insightful responses that could be turned into a series of FAQs for our audience: 1. How can we navigate conversations where people make inappropriate comments about not seeing someone's race? - Response: "It's important to understand that not seeing someone's race as a compliment can be offensive. Acknowledging and respecting a person's racial identity is crucial for inclusive communication." 2. What can we do to avoid gatekeeping around inclusive language and pronouns? - Response: "To avoid gatekeeping, it's important to educate ourselves and be open to critical feedback. We should respect individuals' preferred terms and be aware that not everyone may have the same preferences." 3. How can we effectively communicate without burdening others for education or correction? - Response: "By doing the prep work, showing that we've already made an effort to learn and respect others' experiences, we can create a more positive interaction. This helps avoid putting the burden solely on others to educate us." 4. What is the importance of inclusive language for individuals with different abilities? - Response: "Inclusive language is crucial for individuals with different abilities to feel a sense of belonging and to be treated like everyone else. We must be mindful of terminology preference and avoid othering individuals based on their abilities." 5. How can we address issues of non-consensual interactions through language? - Response: "Using accountability tactics like acknowledging wrongdoing is effective in addressing issues like sexual assault, and can be applied to verbal problems as well. Creating a culture of accountability is crucial for inclusive communication." These are just a few examples, but we can certainly expand on these FAQs and cover other insightful questions that were discussed during the interview to provide our audience with valuable information on unlocking inclusive communications.

Title: Overcoming the Challenges of Inclusive Communication: Strategies for Building Positive Engagement Host: Joanne Lockwood Guest: Suzanne Wertheim Introduction: In today's episode, we dive into the complex world of inclusive communication and the challenges that individuals and organizations face in creating truly inclusive cultures. Our guest, Suzanne Wertheim, a professional linguist, shares insights into specific pain points and challenges that need to be addressed. Let's explore how we can overcome these hurdles and foster positive engagement through inclusive communication. Key Challenges and Pain Points: 1. Ignorance and Insensitivity: Some individuals make inappropriate comments or ask intrusive questions, causing discomfort and exhaustion for those on the receiving end. 2. Gatekeeping and Criticism: There is a fear of being criticised for not using inclusive language and pronouns correctly, leading to reluctance and apprehension in communication. 3. Language Retention and Learning Styles: Difficulty in retaining information without visual cues and challenges in adopting new words and terminology. 4. Pronoun Usage: Shifting to gender-neutral pronouns and addressing complex pronoun conventions, especially for those who did not grow up using them. 5. Disability Terminology Debate: The ongoing debate around choosing the most inclusive terminology for addressing disability, and the impact of language on individuals' sense of belonging. Strategies for Overcoming Challenges: 1. Education and Preparation: Building understanding and empathy through self-education and preparing oneself to communicate respectfully by doing thorough research and acknowledging potential areas of ignorance. 2. Active Listening and Empathy: Showing genuine care for others' experiences and needs, and being open to learning from different perspectives. 3. Inclusive Communication Event Planning: Applying event planning skills to communication strategies, including creating checklists to ensure inclusive language and consider specific accommodations. 4. Specific Behavioural Feedback: Using the SBI model (Situation, Behavior, Impact) to address problematic communication and focusing on specific actions rather than broad labels. 5. Visual Aids and Accessible Communication: Utilising visual cues, high-contrast colours, and closed captions to facilitate inclusive understanding and knowledge processing. Conclusion: Navigating the landscape of inclusive communication poses challenges, but with intentional effort and empathy, we can transform communication into a vehicle for positive engagement and belonging. By addressing these pain points and adopting the suggested strategies, we can foster inclusive cultures and build meaningful relationships through our words and actions. Join us next time as we continue to unpack the dynamics of inclusive communication on The Inclusion Bites Podcast.

Title: Unlocking Inclusive Communications: Building a Language of Belonging Introduction: In this episode of The Inclusion Bites Podcast, host Joanne Lockwood delves into the complex world of inclusive communications. Inspired by guest Suzanne Wertheim, a renowned linguist and advocate for inclusivity, this episode unravels the power dynamics embedded in language while offering tangible strategies to foster a culture of belonging. Join us as we explore the intersection of linguistics and inclusivity, and discover how we can all contribute to unlocking the power of inclusive communications. Unveiling the Problem: The episode begins by shedding light on the subtleties of offensive language and communication. Often, individuals may unknowingly make inappropriate comments to their black friends, claiming not to see them as black, which is far from a compliment. Gatekeeping also comes into play, where people are criticized for not being knowledgeable enough when it comes to inclusive language and pronouns. Such behaviors create an exclusionary atmosphere, reinforcing harmful power dynamics and preventing true inclusivity. Key Actionable Items: 1. Respectful Terminology: The guest speaker emphasizes the importance of using the terms that individuals prefer as a way of showing respect. However, in diverse groups, it is crucial to explain one's choice of terminology and acknowledge that not everyone may prefer the same term. Doing the necessary prep work and being open to critical feedback are key factors in fostering successful conversations. 2. Avoiding Ignorance: It is imperative to understand the impact of our words on others. Some individuals experience exhaustion from others' ignorance about their lived experiences. Instead of asking for education or correction, the speaker encourages showing that you have done your homework and putting in the effort to avoid offensive language. By demonstrating knowledge, others won't feel burdened by having to educate from scratch. 3. The Importance of Pronouns: The episode highlights the complexities of using gender-neutral pronouns and the challenges that arise when shifting from pronoun conventions we grew up with. Gender-neutral pronouns, such as "they/them," may be difficult for some to adapt to. It is essential to understand and respect these preferences, particularly for those in the transgender community who face gatekeeping and debates over terminology. 4. Sensitivity around Disabilities: The speaker emphasizes the need to be mindful and inclusive when discussing disabilities. The choice of terminology, such as "person with a disability" versus "disabled person," can vary between the UK and the US. Listening to disabled activists who have a preference, such as "wheelchair user," allows for respectful and inclusive communication. It is essential to be considerate and avoid othering individuals or making assumptions about their conditions. Call to Action: Building inclusive communications requires a conscious shift in our language habits. It is not enough to be passively inclusive; we must actively consider the needs and feelings of others. By educating ourselves about inclusive language, we can remove ambiguity and negative feelings from our interactions. Let us take inspiration from Suzanne Wertheim's insights and commit to creating a language of belonging. So, how can you contribute to unlocking inclusive communications? Start by being mindful of the impact of your words and actions. Consider the diverse experiences of those around you and the power dynamics inherent in your language choices. Take the SBI model (Situation, Behavior, Impact) as a guide when addressing communication issues. Remember, even small shifts in language use can make a significant difference in fostering inclusivity. The Inclusion Bites Podcast, with Joanne Lockwood and guest Suzanne Wertheim, provides a powerful exploration of inclusive communications and linguistic anthropology. By incorporating the actionable items discussed in this episode into your everyday interactions, you can contribute to creating a more inclusive world, one conversation at a time. Listen to the full episode, "Unlocking Inclusive Communications," on The Inclusion Bites Podcast, and let's embark on this journey together towards unlocking the power of inclusive language. Note: This blog article is inspired by the episode "Unlocking Inclusive Communications" from The Inclusion Bites Podcast, featuring guest Suzanne Wertheim.

"Effective communication is not just about the words we use, but about truly caring about the other person's feelings and needs, and being accountable for the impact we have with our language."

1. How can inappropriate comments like "I don't even see you as [insert race/ethnicity]" be harmful rather than complimentary? 2. What does gatekeeping in inclusive language and pronouns look like, and why is it important to avoid criticism when someone is not knowledgeable enough? 3. How does using the terms that individuals prefer showcase respect in inclusive communications? 4. What considerations should be made when choosing terminology in a diverse group, and how can one navigate potential conflicting preferences? 5. How can we show care, be open to critical feedback, and do the necessary prep work for successful inclusive conversations? 6. What impacts can ignorance about a person's lived experience have on their well-being and engagement in conversations? 7. How can asking for education or correction be ineffective for those who have experienced ignorance, and what alternatives can be used to create positive interactions? 8. How does demonstrating that you have done your homework and making an effort to avoid offensive language contribute to more inclusive communication? 9. In what ways can sharing personal stories, such as the sales call example mentioned, help illustrate the importance of inclusive language and communication strategies? 10. How do the speaker's experiences as a professional linguist highlight the importance of visual cues and writing down new words for effective communication, particularly in cross-cultural contexts?

FAQ: Unlocking Inclusive Communications 1. What is inclusive communication? Inclusive communication refers to the use of language and communication strategies that consider and respect the diverse experiences, identities, and needs of the audience. It aims to create an environment where everyone feels included and valued. 2. What is the importance of terminology in inclusive communication? Terminology plays a crucial role in inclusive communication as it reflects how we understand and relate to different identities and experiences. Using the terms and language that individuals prefer shows respect and acknowledges their unique perspectives. 3. How can I navigate the complexity of inclusive language without unintentionally causing harm? To navigate inclusive language effectively, it is important to educate yourself and do the necessary prep work. Be open to critical feedback and continually strive to improve. By demonstrating that you have put in effort to understand and avoid offensive language, you create a more positive and inclusive interaction. 4. How can I ensure inclusivity in my communication without making others feel burdened? Avoid placing the burden of education solely on marginalized and underrepresented groups. Show that you have already taken steps to educate yourself and ask specific questions to foster a conversation that is considerate and inclusive. 5. What role does pronoun usage play in inclusive communication? Pronouns are an essential aspect of inclusive communication. Understanding and using correct gender-neutral pronouns, such as "they/them," is crucial in respecting all individuals' gender identities. However, it may take time and practice to shift our linguistic habits in this area. 6. How should I navigate terminologies related to disability and gender identity? When it comes to terminologies related to disability and gender identity, it is important to listen to individuals and respect their preferences. Different individuals may prefer different terms, so being open to learning from their experiences and using the terminology they are comfortable with is key. 7. How can I address and rectify communication mistakes? It is important to take accountability for any communication mistakes. Using the SBI model (situation, behavior, impact), you can address and communicate when something has gone wrong. Focus on specific behaviors and their impact on others to improve future interactions. 8. How can I ensure inclusivity for individuals with hearing impairment? Be mindful of inclusivity for individuals with hearing loss or who are hard of hearing by enunciating clearly, making eye contact, and providing any necessary accommodations. Avoid assuming that all individuals with hearing impairment lip-read, as people may have different communication preferences. 9. How can event planning and communication intersect to foster inclusivity? Similar to event planning, communication planning should be consciously inclusive. Consider the needs of your audience, provide accommodations in advance, and be mindful of language choices to create an inclusive environment for everyone involved. 10. How can I effectively communicate inclusively without making others feel marginalized? Avoid overemphasizing a person's differences and focus on their sense of belonging. Treat everyone with respect, create a comfortable atmosphere, and be mindful of not making others feel singled out or uncomfortable. Remember, every individual's experience and preferences may vary, so always be open to learning, adapting, and improving your communication skills in the pursuit of inclusivity.

Our guest for this episode is Suzanne Wertheim, a linguist and anthropologist who specializes in the study of language and communication. Suzanne brings a unique perspective to the conversation, drawing on her expertise in linguistic anthropology to provide insights into inclusive and problematic language. As a linguist, Suzanne is passionate about examining the ways in which language both reflects and shapes our understanding of the world. She believes that language plays a crucial role in creating inclusive cultures and fostering effective communication. Throughout the episode, Suzanne emphasizes the importance of understanding the impact of our words and being mindful of the language we use. She encourages listeners to educate themselves about how language works and to actively work towards using language more fluently and inclusively. Suzanne also acknowledges that while some people may not have the terminology to identify problematic communication, there are terms like sexism, racism, transphobia, homophobia, and microaggressions that can be used to address and navigate these issues. Suzanne believes that by bypassing resistance and helping people make small shifts in their language use, we can create more inclusive and respectful communication spaces. She emphasizes accountability and the need to acknowledge and address any wrongdoing in our communication. Suzanne also touches on the importance of considering diverse experiences and being mindful of the impact our words and actions may have on different individuals or groups. Overall, Suzanne's views center on the power of language and the role it plays in creating inclusive cultures, fostering effective communication, and addressing problematic language and communication practices. Her insights and expertise in linguistic anthropology provide a valuable perspective in unlocking inclusive communications.

1. "Mastering Inclusive Language: Building Bridges of Understanding" - This training workshop focuses on equipping participants with the knowledge and skills to communicate inclusively and respectfully, addressing topics such as appropriate terminology, pronouns, and avoiding microaggressions. 2. "Unlocking Inclusive Communication: Tools for Effective Conversations" - This workshop offers practical tips and techniques for having meaningful and inclusive conversations, emphasizing active listening, empathy, and understanding diverse perspectives. 3. "Inclusive Language in the Workplace: Creating a Culture of Respect" - This training program explores the benefits of using inclusive language in the workplace, including how it contributes to a positive and inclusive work environment. Participants will learn strategies for incorporating inclusive language into their day-to-day communication, both written and verbal. 4. "Effective Communication with Deaf and Hard of Hearing Individuals" - This workshop provides participants with an understanding of the challenges faced by the deaf and hard of hearing community and how to enhance communication to ensure inclusivity. Topics covered include the use of visual cues, effective use of captions, and considerations for inclusive event planning. 5. "Navigating Gender Pronouns: Respecting Identity Through Language" - This training session aims to educate participants on the importance of gender-neutral language and the use of appropriate pronouns. It provides practical exercises and guidance on how to navigate conversations sensitively and respectfully, fostering a more inclusive environment for all gender identities. 6. "The Power of Inclusive Storytelling: Harnessing Language for Positive Impact" - This workshop explores the influence of storytelling in shaping perceptions and attitudes. Participants will learn techniques for crafting inclusive narratives that celebrate diversity and foster empathy, ultimately promoting inclusion in various settings. 7. "Communicating Across Cultures: A Roadmap to Cross-Cultural Understanding" - This training program focuses on raising awareness about cultural differences in communication styles, non-verbal cues, and language choices. Participants will gain practical strategies to bridge cultural gaps and foster effective communication in multicultural environments. 8. "Building Inclusive Communications in Customer Service" - This workshop targets customer service professionals, equipping them with the knowledge and skills to provide inclusive customer experiences. Participants will learn how to use inclusive language, respond to diverse customer needs, and handle potentially challenging situations with empathy and understanding. 9. "The Art of Inclusive Public Speaking: Engaging and Impactful Presentations" - This training session is designed to empower individuals to deliver inclusive and engaging presentations. Participants will learn how to use accessible language, incorporate visual aids, and create an inclusive environment that caters to diverse audiences. 10. "Inclusive Language in Media and Marketing: Communicating Responsibly and Authentically" - This workshop delves into the significance of using inclusive language in media and marketing campaigns. Participants will explore real-world case studies, examine the impact of language choices, and gain practical strategies for designing inclusive and effective communication strategies.

Post 1: Unlocking Inclusive Communication is all about using language that respects everyone's identity. Small shifts in how we talk can make a big impact. Let's create a culture where everyone feels seen and valued. #InclusiveCommunication #LanguageMatters Post 2: Inclusive language isn't about being politically correct, it's about being respectful. Let's educate ourselves and be mindful of our words. Together, we can build a more inclusive world. #InclusivityMatters #ChooseYourWordsCarefully Post 3: Communication goes beyond just words. It's about actively considering the needs of others. When we're mindful of diverse experiences and create supportive environments, it opens up genuine connections. #MindfulCommunication #BuildingConnections Post 4: Inclusive communication isn't a checklist, it's an ongoing commitment to empathy, understanding, and accountability. Let's care about each other's feelings and needs, and work towards positive outcomes. #EmpathyAndAccountability #BeingIntentional Post 5: Words have power. Let's wield that power responsibly. By using language that lifts others up and avoids exclusion, we can shape a world where everyone feels welcome and valued. #WordsHavePower #InclusionMatters

[Background music fades in] Host (Joanne Lockwood): Hello, and welcome back to the Leadership Insights Channel. Today, we're diving deep into a common problem faced by leaders – creating inclusive cultures and communications. It's crucial to understand the power of language and how it can either build or hinder inclusion in our workplaces. [Text: "Unlocking Inclusive Communications"] Host: One common challenge is the inappropriate comments made towards individuals from marginalized communities. Saying things like, "I don't even see you as [insert identity]" may not seem harmful, but it actually undermines a person's uniqueness and lived experience. So, let's ensure we avoid such comments. [Text: "Action #1: Educate Yourself"] Host: The first action is to educate yourself. Take the time to learn about inclusive language and pronouns, and understand why they matter. By expanding your knowledge, you'll be able to communicate with respect and inclusivity. [Text: "Action #2: Be Open to Critical Feedback"] Host: Action number two is being open to critical feedback. When someone corrects your language, listen attentively and embrace it as an opportunity to grow. It may feel uncomfortable, but remember that feedback is a valuable gift for personal development. [Text: "Action #3: Demonstrate Care and Preparedness"] Host: The third action is to demonstrate care and preparedness in your conversations. People from marginalized communities often experience exhaustion from ignorance about their lived experiences. Show that you care by doing your homework, avoiding offensive language, and being prepared to engage in meaningful dialogue. [Text: "Action #4: Draw People In, Don't Marginalize"] Host: Our fourth action is all about drawing people in, rather than marginalizing them. Some individuals simply want to feel a sense of belonging, like everyone else. Understand their preference, and treat them accordingly. Avoid constantly highlighting their differences. [Text: "Action #5: Use Pronouns Respectfully"] Host: Lastly, let's talk about pronouns. Using the correct pronouns is crucial for creating inclusive communications. It may be challenging at first, especially if you grew up with different conventions. However, it's essential to understand and respect gender-neutral pronouns like "they/them." [Text: "Wrap-Up"] Host: So, there you have it – five actions to unlock inclusive communications in your leadership role. By educating yourself, being open to critical feedback, demonstrating care and preparedness, drawing people in, and using pronouns respectfully, you'll be making a positive difference in your workplace. Remember, inclusion is not just about using the right words; it's about creating an environment where every voice is heard and valued. Let's strive for inclusive communications in our leadership journey. [Text: "Leadership Insights Channel. Subscribe for more insights."] Host: Thank you for joining us today on the Leadership Insights Channel. Don't forget to subscribe for more valuable insights. Until next time, take care and lead with inclusivity. [Background music fades out. Fade to black.] [End of script]

1. "7 Inclusive Language Strategies for Effective Communication | Unlocking Inclusive Communications" - Joanne Lockwood @The Inclusion Bites Podcast 2. "The Power of Specificity: Using the SBI Model for Positive Communication Impact | Unlocking Inclusive Communications" - Joanne Lockwood @The Inclusion Bites Podcast 3. "Building Inclusive Cultures: Strategies to Foster Respectful Conversations | Unlocking Inclusive Communications" - Joanne Lockwood @The Inclusion Bites Podcast

Focus Keyword: "Unlocking Inclusive Communications" Title: Unlocking Inclusive Communications | #InclusionBitesPodcast Tags: inclusivity, communication, culture change, linguistic anthropology, positive people experiences, inclusive language, gatekeeping, pronouns, terminology, education, critical feedback, microaggressions, accountability, hearing loss, empathy, language processing, disability, inclusive culture, linguistic skills, behavioral communication, diverse experiences, press releases Killer Quote: "Using accountability tactics like acknowledging wrongdoing is effective in addressing issues like sexual assault and can be applied to verbal problems as well." - Suzanne Wertheim Hashtags: #inclusion #communicationmatters #diversityandinclusion #inclusionpodcast #inclusiveculture #language #inclusivecommunication #communicationtips #hearinglossawareness #learnandgrow #positivity #inclusivebehavior #accountability #culturalchange #inclusivequotes #linguistics #understanding #inclusivecommunity #empowerment #acceptance Summary Description: In this episode of The Inclusion Bites Podcast, Joanne Lockwood and guest Suzanne Wertheim dive deep into the topic of unlocking inclusive communications. They explore the importance of inclusive language, addressing problematic communication, and fostering positivity in interactions. Suzanne shares her expertise as a linguistic anthropologist and discusses the impact of gatekeeping and the use of pronouns. They highlight the significance of empathy, accountability, and understanding diverse experiences for a successful conversation. The episode also explores the challenges faced by those with hearing loss and the ways in which we can ensure inclusive communication for all. Join Joanne and Suzanne as they provide actionable tips and strategies to improve inclusive communications and create a culture change. Listen now to unlock the power of inclusive conversations. Call to Action: Are you ready to unlock inclusive communications? Tune in to The Inclusion Bites Podcast to learn how to use language more fluently, foster empathy, and create a positive impact through communication. Let's build an inclusive culture together. #UnlockInclusion Outro: Thank you for tuning in to The Inclusion Bites Podcast. Remember to like and subscribe to our channel for more insightful episodes. Stay curious, stay kind, and stay inclusive. For more information, visit our SEE Change Happen website at https://seechangehappen.co.uk. And don't forget to listen to the full episode, "The Inclusion Bites Podcast," on our website or your preferred podcast platform.

Subject: Unlocking Inclusive Communications: A Bite-Sized Podcast Episode You Don't Want to Miss! Hey there, I hope you're having an awesome day! I wanted to share with you a fantastic episode of our podcast, The Inclusion Bites Podcast, hosted by the amazing Joanne Lockwood. In this episode titled "Unlocking Inclusive Communications," Joanne is joined by the talented linguist Suzanne Wertheim to delve into the fascinating world of inclusive language and communication. So, what can you expect from this episode? Allow me to give you a sneak peek! In this episode, you'll learn: 1. The importance of using the terms that individuals prefer to demonstrate respect and avoid unintentional microaggressions. 2. The significance of doing your homework and being aware of potential offensive language. 3. How to navigate the complexities of pronouns and gender-neutral language. 4. The power of inclusive communication in creating a sense of belonging and avoiding unnecessary highlighting of differences. 5. Strategies for planning inclusive communication events using an inclusion checklist. Now, here's a unique fact from the episode: Did you know that pronouns are stored differently in our brain compared to other words? It's pretty mind-blowing! As a call to action, we want to encourage you to educate yourself about the nuances of inclusive language. Small shifts in our language use can make a huge difference in creating a more inclusive environment. We challenge you to be mindful of your words and actions, showing empathy and understanding towards others' identities and lived experiences. And finally, the speaker's ability to convey emotion and knowledge through their engaging presentation style, accompanied by slides with big letters and high contrast colors, has been highly praised and well-received by our listeners. So, there you have it! Unlock the secrets of inclusive communication by tuning in to "Unlocking Inclusive Communications" on The Inclusion Bites Podcast. Remember, it's the little things that can make a big impact! Thank you for being a part of our inclusive community. Together, we can make a difference! Wishing you a fantastic day ahead. Warm regards, [Your Name]

🎙️ Intro: In this episode of The Inclusion Bites Podcast, Joanne Lockwood and guest Suzanne Wertheim delve into the intricacies of inclusive communications. From navigating inappropriate comments to understanding the complexities of pronouns and terminology, they explore the power of language in fostering inclusivity. Join the conversation as they share insights, personal experiences, and strategies for building inclusive cultures. 🎧 💬 In this conversation we discuss: 1️⃣ Inclusive language & pronouns 2️⃣ The impact of language on marginalized communities 3️⃣ Strategies for creating inclusive communication 💬 Quotable Moments: 1️⃣ "Caring enough, being open to critical feedback, and doing prep work are key factors for a successful conversation." 2️⃣ "Not everyone who is hard of hearing lip reads, but there are people who rely on visual cues to better understand speech." 3️⃣ "Inclusion language is still a form of verbal attack and can make people feel bad." 📢 Summary: Join Joanne Lockwood and Suzanne Wertheim as they unlock the power of inclusive communications in this insightful episode of The Inclusion Bites Podcast. From understanding the impact of language on marginalized communities to navigating the complexities of pronouns, they provide valuable strategies for fostering inclusivity in our interactions. Don't miss out on this eye-opening conversation – tune in to the full episode now! 🎧

LinkedIn Poll Question: "Which inclusive communication strategy do you find most effective? 🗣️🌍 #InclusiveComms #DiverseLanguage" Response Options: 1. "Using preferred terms 💬🚀 #RespectfulLanguage" 2. "Doing the prep work 📚💪 #InclusivePreparation" 3. "Acknowledging diverse experiences 👥❤️ #EmpathyMatters" 4. "Using the SBI model 📝🌟 #EffectiveFeedback"

🌟 Unlocking Inclusive Communications: Why it Matters! 🌟 🗣️ As a Senior Leader, HR or EDI professional, I just had an eye-opening experience listening to the latest episode of The Inclusion Bites Podcast. 🎧💡 😊💬 Language matters! It's the key to inclusivity and creating respectful environments in our industry and profession. We need to unlock inclusive communications for all. 💪🌍 This discussion on linguistic anthropology and the power of inclusive language has opened my eyes to the nuances and impact of our words. It's given me a fresh perspective on building inclusive cultures and communications. 📚💡 From gatekeeping to pronouns, microaggressions to accountability, the podcast covered it all! It reminded me of the importance of educating myself, using the right terminology, and being open to critical feedback. Let's do our prep work and create conversations that empower and respect everyone. 🤝🔓 Let's break down the barriers and create a workplace culture where everyone feels seen, heard, and valued. Together, we can build a more inclusive industry and profession. #InclusiveCommunications #LanguageMatters #InclusionMatters #CreateChange 💙✨

📢 As an L&D expert reporting on "Unlocking Inclusive Communications," here are the key takeaways for Senior Leaders, HR, and EDI professionals: 1️⃣ Insights: - Inclusive language and communication are essential for building inclusive cultures. - Gatekeeping and criticism around using inclusive language can create barriers. - Taking the time to learn and use terminology preferred by individuals demonstrates respect. - Acknowledge and address diversity within a group when choosing terminology. - Effective conversations require caring, openness to feedback, and preparation. 2️⃣ "Aha moments": - Some people experience exhaustion from others' ignorance about their lived experiences. - Asking for education or correction may not be effective for marginalized individuals. - Small shifts in language use can make a significant impact. - Language is stored differently in our brains, and pronouns can be challenging to change. - The complexity of prescriptive language choice and gatekeeping within marginalized communities. 3️⃣ Action points: - Educate yourself on how language works to improve inclusive communication fluency. - Be mindful of terminology and strive to avoid offensive language. - Show that you have done your homework and avoid burdening others with education. - Consider specific accommodations for communication events. - Use the SBI model (situation, behavior, impact) to address communication problems. 📸 Hashtags: #LanguageMatters #InclusionBites #EffectiveCommunications #InclusiveCulture #LDExpertReport

Title: Unlocking Inclusive Communications! 🌍🗣️ Hashtags: #InclusiveCommunications #LanguageMatters #MakeADifference #StayConnected #StayInclusive [Video starts with a close-up shot of myself, smiling] Me: Hey there! 👋 Do you want to unlock the power of inclusive communications? Let's dive in! 💫 [Text on screen: "Key Insights"] Me: In today's discussion, we explored the importance of using the right language and communication to create inclusive spaces. 🤝 [Text on screen: "Educate Yourself"] Me: It all starts with educating ourselves. 📚 Understanding the different ways our words can impact others helps us make better choices in our conversations. [Text on screen: "Specific Behaviors Matter"] Me: Remember, it's not just about labels or stereotypes. We must focus on specific behaviors and actions that can make people feel excluded or included. 🌟 [Text on screen: "Be Accountable"] Me: Being accountable for our words is key. 💬 We must acknowledge when we make mistakes and take responsibility for the impact they may have had. [Text on screen: "Consider Diverse Experiences"] Me: It's essential to consider the diverse experiences and backgrounds of others. 🌍 What may seem harmless to us could be hurtful to someone else. [Text on screen: "Focus on Impact"] Me: Instead of dwelling on intent, let's focus on impact. 🎯 How our words and actions make others feel is what truly matters. [Text on screen: "Take Small Steps"] Me: We can make a difference by taking small steps. Let's strive to create a culture of inclusivity, one conversation at a time. 💪 [Text on screen: "Stay Connected, Stay Inclusive"] Me: Thanks for watching! Remember, together we can make a difference. Stay connected, stay inclusive! See you next time. ✨ [Fade out] Thanks for watching! Remember, together we can make a difference. Stay connected, stay inclusive! See you next time. ✨

In this episode, there are a few concepts and terms that may be less common in everyday conversations. Here is a list of some of those words/phrases and their definitions as implied in the episode: 1. Gatekeeping: The act of controlling or limiting access to a certain community or knowledge, often by imposing strict rules or standards. 2. Microaggressions: Subtle, everyday behaviors or comments that may unintentionally discriminate against or belittle marginalized groups, often based on stereotypes. 3. Prescriptive Language: The use of language rules and guidelines that dictate how language should be used, as opposed to descriptive language that observes how people actually use language. 4. Linguistic Privilege: The advantage or benefits that someone may have in terms of language skills, fluency, or accessibility, which can affect their ability to communicate effectively and be included. 5. Inclusive Checklist: A set of guidelines or criteria used to ensure that communication or event planning is inclusive, covering aspects such as accessibility, accommodation, and sensitivity to diverse identities. 6. Neurodiversity: The concept that neurological differences, such as autism or ADHD, should be recognized and respected as a natural part of human diversity, rather than being pathologized or stigmatized. 7. Closed Captions: Textual representations of spoken words in videos or live events, typically used to assist people with hearing impairments but also beneficial for language processing. 8. SBI Model: A communication model that stands for Situation, Behavior, and Impact. It is used to address and communicate when something has gone wrong, focusing on specific instances and their consequences. Please note that these definitions are based on the context of the episode and may have broader or more specific meanings in other contexts.

Focus Keyword: Positive People Experiences Title: Unlocking Inclusive Communications and Cultivating Positive People Experiences | #InclusionBitesPodcast Tags: inclusive communication, culture change, linguistic anthropology, inclusive language, pronouns, education, respect, microaggressions, gatekeeping, verbal communication, disabilities, hearing loss, empathy, accountability, language fluency, diversity, inclusivity, tag, tag, tag, tag Killer Quote: "Using accountability tactics like acknowledging wrongdoing is effective in addressing issues like sexual assault and can be applied to verbal problems as well." - Suzanne Wertheim Hashtags: #inclusivecommunication #culturechange #positivepeopleexperiences #inclusivecultures #diversityandinclusion #verbalcommunication #inclusiveleadership #inclusivelanguage #linguisticanthropology #empathyandunderstanding #accountability #education #disabilities #hearingloss #inclusiveworkplaces #respect #microaggressions #gatekeeping #languagefluency #inclusivelanguageuse Why Listen: In this episode of The Inclusion Bites Podcast, Joanne Lockwood and Suzanne Wertheim delve into the fascinating world of linguistic anthropology to explore the complexities of inclusive and problematic language. They highlight the importance of communication that fosters positive people experiences and drives culture change. By understanding the impact of language choices, educating ourselves, and practicing accountability, we can create more inclusive cultures and communities. Join Joanne and Suzanne as they provide actionable insights and strategies to navigate inclusive communications and spark positive change. Closing Summary and Call to Action: 1. Understand the power of language: Learn how our words can impact others and contribute to a culture of inclusivity or exclusion. Acknowledge the importance of inclusive language in creating positive people experiences. 2. Educate yourself: Take the initiative to educate yourself about different identities, experiences, and perspectives. Research and familiarize yourself with inclusive terminology to engage in meaningful conversations and avoid unintentional microaggressions. 3. Practice empathy and accountability: Cultivate empathy towards others by actively listening, acknowledging the impact of your words, and taking responsibility for any unintentional harm caused. Incorporate accountability strategies, such as the SBI model (Situation, Behavior, Impact), to address and rectify communication mishaps. 4. Consider diverse audiences: Be mindful of the diverse experiences and backgrounds of your audience when communicating. Avoid assumptions, stereotypes, and offensive language by actively considering different perspectives and sensitivities. 5. Embrace curiosity and openness: Foster a culture of continuous learning by engaging in open and respectful conversations. Encourage questions and discussions that promote understanding and inclusivity while avoiding over-emphasizing and making others uncomfortable. 6. Prioritize accessibility: Consider the accessibility needs of your audience when planning and delivering communications. Provide accommodations such as closed captions, sign language interpreters, and ensuring good signage for those with hearing loss or other disabilities. 7. Become a language champion: Champion the use of inclusive language in your personal and professional life. Share your knowledge and educate others about the power and impact of language choices on building inclusive cultures and positive people experiences. Remember, small shifts in our language can make a significant difference in creating inclusive environments. Let's commit to being mindful, empathetic, and accountable communicators, and together, we can drive culture change and foster positive people experiences. Outro: Thank you for tuning in to The Inclusion Bites Podcast. We hope this episode has provided valuable insights and tools to enhance your understanding of inclusive communications. If you enjoyed this episode, remember to like and subscribe to our channel for more thought-provoking content. For additional resources and information, visit our website at SEE Change Happen (https://seechangehappen.co.uk) and explore The Inclusion Bites Podcast (https://seechangehappen.co.uk/inclusion-bites-listen). Stay curious, stay kind, and stay inclusive. Stay curious, stay kind, and stay inclusive - Joanne Lockwood

Problem: Inappropriate comments and lack of awareness regarding racial identity. Why? Some people may make inappropriate comments because they don't see them as harmful or understand the impact. Why? They may lack knowledge and understanding about race, racism, and the experiences of different racial groups. Why? Lack of education, exposure to diverse perspectives, and a failure to engage in self-reflection and critical thinking. Why? Society may not prioritize or provide sufficient resources for education on racial sensitivities. Why? There may be systemic inequalities that perpetuate ignorance and prejudice. Root Cause: Society's failure to prioritize and provide comprehensive education on race and racial sensitivity. Solution: 1. Education and awareness: Implement inclusive and comprehensive educational programs that teach about race, racism, and the experiences of different racial groups. 2. Curriculum review: Review school curricula to ensure accurate, diverse, and inclusive representation of history, culture, and lived experiences. 3. Community engagement: Encourage open and respectful conversations about race and racism. Foster safe spaces for dialogue and learning. 4. Media representation: Advocate for diverse and authentic representation in media, literature, and other creative platforms to broaden perspectives and challenge stereotypes. 5. Continuous learning: Encourage individuals to engage in self-reflection, seek out diverse perspectives, and actively educate themselves on racial issues. By addressing the root cause through education, dialogue, and representation, we can foster a more inclusive society and prevent inappropriate comments based on race.

Topic 1. Respectful Language 2. Accountability 3. Accessibility 4. Empathy 5. Specific Communication Checklist Respectful Language - Use the terms individuals prefer, respecting their choices. - In diverse groups, acknowledge that preferences may vary and explain your terminology choices. - Avoid offensive language and show that you've done your homework. Accountability - Acknowledge wrongdoing and take responsibility for mistakes. - Be open to critical feedback and show willingness to learn. - Avoid over-apologizing and focus on addressing the issue constructively. Accessibility - Be mindful of different communication needs, such as visual cues or sign language. - Enunciate clearly, look at people when speaking, and consider specific accommodations. - Actively think about the needs of others to make sure your communication is inclusive. Empathy - Understand and recognize others' lived experiences and identities. - Foster a sense of belonging by treating everyone equally, without constant highlighting of differences. - Care about others' feelings and needs, aiming for positive outcomes in conversations. Specific Communication - Focus on specific behaviors or words rather than broad labels. - Use the SBI model: Situation, Behavior, Impact, to address issues effectively. - Consider diverse experiences and the impact of your words or actions on different individuals or groups. Opening Slide (50-word summary): Unlock inclusive communications with these key best practices: 1. Respectful Language 2. Accountability 3. Accessibility 4. Empathy 5. Specific Communication Enhance your workplace by adopting these inclusive communication strategies. Closing Slide (<50 words): Connect with Joanne Lockwood at SEE Change Happen to learn more about inclusive communication. Visit https://seechangehappen.co.uk and take the first step towards building an inclusive culture today.

Slide 1: 🎙️ The Inclusion Bites Podcast presents: Unlocking Inclusive Communications 🌟 🤔 Are you aware of the impact your words can have? Let's dive into the fascinating world of linguistic anthropology and explore the power of inclusive language! Join us on this thought-provoking journey. 💬🌍 Slide 2: 🔑 Key Takeaways: 1️⃣ Using preferred terms shows respect: Discover why using the correct terminology matters and how it contributes to inclusive communication. 2️⃣ The power of doing your homework: Learn why educating yourself and avoiding offensive language helps foster positive interactions. Slide 3: 🔑 Key Takeaways (cont'd): 3️⃣ Understanding pronouns: Delve into the complexities of gender-neutral pronouns and why making the shift can be challenging but crucial. 4️⃣ Addressing disability and terminology: Explore the nuances of person-first language vs. identity-first language and why it matters to different communities. Slide 4: 🌟 Language is a tool for connection and empowerment! 🌟 🔍 Discover how to communicate inclusively and navigate potentially challenging conversations. Let's promote understanding and unity together! 💪✨ Slide 5: 🎧 Ready to unlock inclusive communications? 🎧 📲 Click the link in our bio to listen to the full episode now! Let's create a world where everyone feels heard, respected, and included! 🌈🗣️ #InclusionBitesPodcast #UnlockInclusiveComms #InclusiveLanguage #LinguisticAnthropology #ListenNow

Title: Unlocking Inclusive Communications: Conversations That Matter Introductory Paragraph: Hey there, lovely listeners! Welcome to another riveting episode of The Inclusion Bites Podcast. Today, I had the pleasure of sitting down with the brilliant Suzanne Wertheim to dive into the fascinating world of inclusive communications. As a linguistic anthropologist, Suzanne brings a fresh perspective on how language impacts our interactions, and more importantly, how we can create inclusive cultures through our communication choices. So, grab your headphones and get ready to unlock a wealth of knowledge. Let's dive into the six major topics we explored together! 1. Navigating Inappropriate Comments with Grace: When discussing inclusive communications, Suzanne sheds light on the inappropriate comments some people make to their Black friends, thinking they're giving a compliment by saying they don't even see color. Curiosity arises as Suzanne explains why these comments are far from complimentary and suggests alternative approaches to show respect and promote inclusivity. 2. The Power of Language and Pronouns: Do you ever find yourself gatekeeping the use of inclusive language and pronouns? Suzanne delves into this touchy subject, where people may be criticized for not being knowledgeable enough. We explore how using the terms individuals prefer can be a powerful way to demonstrate respect and inclusivity. But how do we navigate diverse groups and terminology preferences? Suzanne offers valuable insights and practical advice. 3. Effective Conversations: Caring, Feedback, and Preparation: Ever wonder why some conversations fall flat while others flourish? Suzanne emphasizes that caring enough, being open to critical feedback, and doing prep work are key factors for successful conversations. We discuss the importance of understanding and acknowledging others' lived experiences and the mental exhaustion that can arise when faced with ignorance. How can we create more positive interactions? Suzanne shares a captivating story to illustrate the significance of these factors. 4. The Delicate Dance of Language: Being a professional linguist, Suzanne reflects on her own struggle with retaining information without visual cues. From learning multiple languages to studying how one language influences another, she offers a unique perspective on language acquisition. Suzanne shares a memorable incident on a Navajo reservation, highlighting the carefulness required when aiming to learn respectful phrases and the fear of unintentionally saying something offensive. 5. The Complexities of Being Prescriptive: In our pursuit of inclusivity, Suzanne raises thought-provoking questions about the terminology we use. Is it "person with a disability" or "disabled person"? The debate rages on. She introduces us to a disabled activist who prefers the term "wheelchair user." We delve into the phenomena of gatekeeping, particularly when it comes to disability and potentially transgender individuals. Suzanne confronts the complexities of prescribing how a person should be identified. 6. The Dance of Effective Communication: Suzanne unveils the less-explored world of inclusive communication and problematic language. We explore the importance of talking about language, uncovering our linguistic blind spots, and creating a safe space for dialogue. Suzanne shares her expertise on tackling issues such as sexism, racism, transphobia, homophobia, and microaggressions through accountable tactics and conscious language choices. We discover the power of considering diverse audiences and making communication a tool for inclusion. Conclusion: Wow, what a mind-blowing conversation! Suzanne's insights into unlocking inclusive communications have truly broadened my understanding of how our language choices can shape inclusive cultures. From navigating inappropriate comments with grace to understanding the complexities of being prescriptive, each topic we explored left me with a deeper appreciation for the power of communication. Remember, listeners, let's strive for conscious and inclusive communication in all aspects of our lives. Until next time, keep those conversations inclusive and bite-sized!